“towards time design: pacing of hypertext navigation by system response times”

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“Towards Time Design: Pacing of Hypertext Navigation by System Response Times” CHI 2002, Minneapolis, MN Michael Hildebrandt [email protected] HCI Group Dept. of Computer Science University of York, UK Herbert A. Meyer [email protected] artop Institute Humboldt-University Berlin Germany P e r f o r m a n c e , R e s i d e n c e t i m e System Response Time

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Performance, Residence time. System Response Time. “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”. Michael Hildebrandt [email protected] HCI Group Dept. of Computer Science University of York, UK. Herbert A. Meyer [email protected] artop Institute - PowerPoint PPT Presentation

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Page 1: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

“Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

CHI 2002, Minneapolis, MN

Michael [email protected]

HCI GroupDept. of Computer Science

University of York, UK

Herbert A. [email protected]

artop InstituteHumboldt-University Berlin

Germany

Perf

orm

ance

,R

esi

dence

tim

e

System Response Time

Page 2: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

Towards Time Design: Pacing of Hypertext Navigation by SRT

System Response Time: PerceptionsStimulation is the indispensible requisite for pleasure in an experience, and the feeling of bare time is the least stimulating experience we can have - William James

Nothing can be more useful to a man than a determination not to be hurried - Henry D. Thoreau

System Response Time: PerspectivesQoS notions: Beyond Faster is Better

Design: Enjoyable interfaces, flow, temporal affordances

Research: Cognitive psychology of time

System Response Time: Previous researchStress at long SRT (esp. intra-task) – 3 sec threshold?

Agitated work style at short SRT

Pacing of residence time by SRT

CHI 2002, Minneapolis, MN

Page 3: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

CHI 2002, Minneapolis, MN

Towards Time Design: Pacing of Hypertext Navigation by SRT

Experiments: Research questionsPacing in exploratory HT navigation

Performance effects of pacing

Annoyance threshold

Intra- and inter-task effects

MethodFree navigation in hypertext catalogue

Independent variable: Between-subjects SRT (0.75s – 3.75s)

Dependent variable: Residence time

Pre / post mood rating scale

Incidental recognition test

Page 4: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

CHI 2002, Minneapolis, MN

Towards Time Design: Pacing of Hypertext Navigation by SRT

Vertical navigation

Horizontal navigation

Index level

Preview level

Full-size level

Material: Hypertext photo catalogue

Page 5: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

CHI 2002, Minneapolis, MN

Towards Time Design: Pacing of Hypertext Navigation by SRT

Page 6: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

CHI 2002, Minneapolis, MN

Towards Time Design: Pacing of Hypertext Navigation by SRT

Results

Study 1 Study 2

Pacing (intra- / inter-task)

Threshold ~3s

Increased annoyance > 3s Pacing (intra- / inter-task)

No threshold, no annoyance

Recognition U-curve

Page 7: “Towards Time Design: Pacing of Hypertext Navigation by System Response Times”

CHI 2002, Minneapolis, MN

Towards Time Design: Pacing of Hypertext Navigation by SRT

ConclusionPacing in low-demand, free navigation

Intra- and inter-task effects

Performance deficits at fast SRT

Interpretation: Attention? Motivation? Dissonance?

Future directionsCognitive time design: Introduce decision costs via SRT

Promote thorough work style – application in engineering?

Enjoyable interfaces, flow, temporal affordances

Field study: Educational web applocation (learning game)

Get in touch!Michael Hildebrandt, [email protected]

Herbert A. Meyer, [email protected]