towards communication-intensive exploratory user experiences

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Towards Communication-Intensive Exploratory User Experiences Luigi Spagnolo ´ Equipe LIS, IRISA, Universit´ e de Rennes 1 [email protected] Department of Electronics and Information, Politecnico di Milano [email protected] January 13, 2011 L. Spagnolo (LIS, Politecnico di Milano) DKM Seminar Jan 13, 2011 1/1

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Page 1: Towards Communication-Intensive Exploratory User Experiences

Towards Communication-IntensiveExploratory User Experiences

Luigi Spagnolo

Equipe LIS, IRISA, Universite de Rennes [email protected]

Department of Electronics and Information, Politecnico di [email protected]

January 13, 2011

L. Spagnolo (LIS, Politecnico di Milano) DKM Seminar Jan 13, 2011 1 / 1

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Outline

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Page 3: Towards Communication-Intensive Exploratory User Experiences

Communication-intensive exploratory user experiences

Much more than just ”looking for information”

Learning, investigating, comparing, discovering, makingdecisions...

Infosuasive: aimed at informing but also at persuading, promoting,attracting, engaging...

Example (1)

A tourist willing to understand what is worth visiting in a couple of days inBrittany, without spending too much time for driving.

Example (2)

A prospective bachelor student interested in computer science trying tofigure out what these strange terms like ”data mining” and ”HCI” actuallymean, and if attending a certain course does not require ”too much mathstuff”!

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Problematic issues

A traditional hierarchy of pages and hyperlinks cannot cope with theamount of information in large websites:

1 Problems with findability and sense making

2 Interesting contents is buried under levels and levels of navigation

3 Information overload prevent users from forming their own idea aboutthe website coverage

Search and semantic organization of data provide opportunity to enhanceuser experiences, but lack strategy for presenting information in a effectiveway for communicative purposes

Dry list of results (without ad-hoc explanatory content for the user)usually provided

Excessive freedom in exploration may make the user lose the intendedfocus of the application.

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In SEARCH of a solution

A framework of design and implementation patterns for seamlessintegration of communication-oriented information architecture andsemantic search spaces:

Pre-structured (ad-hoc) contents + semantic faceted search

High expressive power: semantic relationshis plus logical combinationof filters (AND, OR, NOT)

intuitive interaction and visualization features for enanching sensemaking

My project at IRISA: RIALIS

Rich Internet Applications for Logical Information Systems

A modular toolbox for communication-intensive web applicationsbased on Camelis 2 as search server and Google Web Toolkit forthe AJAX-enabled interface

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A navigation scenario (1)

An exemplificative scenario of usage

A student has to write an essay on the role of horses in art among thecenturies.For the purpose of finding interesting information, she visits an art gallerywebsite powered by RIALIS.

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A navigation scenario (2) - All artworks

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A navigation scenario (3) - Choosing Subject property

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A navigation scenario (4) - Choosing Subject

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A navigation scenario (5) - Artworks with horses

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A navigation scenario (6) - Choosing horse property

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A navigation scenario (7) - Choosing the color(s) of horses

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A navigation scenario (8) - Black or white horses

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A navigation scenario (9) - Another filter: horses in war

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A navigation scenario (10) - Finally, ”pacifist” horses :-)

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Conclusions and future works

Two worlds, one common vision:

Knowledge management

Using the expressive power ofsematic web and semanticfaceted search for adaptivereshaping of informationarchitectures according to theuser wishes (as in akaleidoscope!)

User experience design

Turning the web of data backagain into an highlycommunicative web ofinformation thanks tointroductive contents,suggested explorations andinteractive visualizations.

The next steps:

A first version of RIALIS will be available in the next months

Additional features: advanced visualizations (thematic maps, charts,etc.), multifaceted semantic relationships...

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Merci de votre attention!

Questions?

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