towards co-development of the guidance services within finnish public employment services –...
TRANSCRIPT
Towards co-development of the Towards co-development of the guidance services within Finnish guidance services within Finnish Public Employment Services – Public Employment Services –
Evaluation of strategic Evaluation of strategic perspectives of the further perspectives of the further
development of career guidance development of career guidance servicesservices
Timo Spangar Ph.D, Timo Spangar Ph.D,
Robert Arnkil & Robert Arnkil &
Raimo Vuorinen, Raimo Vuorinen,
The current evaluation as a The current evaluation as a response to the new response to the new challengeschallenges • The team: Timo Spangar, Robert Arnkil & The team: Timo Spangar, Robert Arnkil &
Raimo VuorinenRaimo Vuorinen • The context: The context:
– The citizens’ counselling needs are rapidly rising due to the The citizens’ counselling needs are rapidly rising due to the global economy, labour market and working life changesglobal economy, labour market and working life changes
– The EU and other global policy designers have raised guidance The EU and other global policy designers have raised guidance services on their agenda as a means to implement the policies services on their agenda as a means to implement the policies
– The position of the guidance services within the Finnish PES The position of the guidance services within the Finnish PES are still ambiguous and ”undefined”are still ambiguous and ”undefined”
– The present evaluation positions itself as a work after a report The present evaluation positions itself as a work after a report describing the psychological counselling (Myllylä 2006) and describing the psychological counselling (Myllylä 2006) and before the ESF counselling action programmebefore the ESF counselling action programme
2. The key assessments of the 2. The key assessments of the evaluationevaluation
• AA. A stronger political position for guidance . A stronger political position for guidance services is now needed. At the policy level the services is now needed. At the policy level the need for providing the citizens with public need for providing the citizens with public counselling services should now be ”re-counselling services should now be ”re-invented”invented”
• BB. No single counselling provider alone can any . No single counselling provider alone can any more satisfy the counselling demand. The more satisfy the counselling demand. The analysis of new ways of gathering together the analysis of new ways of gathering together the different counselling resources is now needed…different counselling resources is now needed…
• CC. There is a need to re-organise . There is a need to re-organise counselling services within PES counselling services within PES settingssettings
• DD. The development of guidance . The development of guidance services within PES requires now a services within PES requires now a shift towards co-development and shift towards co-development and co-learning with the other players. co-learning with the other players. Looking ”out” seems to catalyse the Looking ”out” seems to catalyse the development of counselling in the development of counselling in the PESPES
2005 2015
Structural unemployment
Dilemmas in the labour force development, global shocks, new generations entering to labour merke, rehabilitation, wellbeing, flexicurity, changes in regional administrarion, etc
EmploymentServices
today
Employment services
tomorrow?
Employment and employment services in the process of changes
Available resourcesAvailable resources
Professional- guidance by psychologists
+Internal resources available
+
Other
(regional) providers
15 x
= TOTALITY OFGUIDANCE RESOURCESOF PES IN FINLAND
3. Premises for 3. Premises for developmentdevelopment• Four scenarios for guidance in PES Four scenarios for guidance in PES
settingssettings
(1)(1)Scenario with emphasis on demand for Scenario with emphasis on demand for labour force, services for employers and labour force, services for employers and needs of the labour market needs of the labour market
(2)(2)Scenario with emphasis on the Scenario with emphasis on the implementation of the current reform implementation of the current reform with focus on structural unemploymentwith focus on structural unemployment
……premisespremises
(3) Scenario with emphasis on markets in (3) Scenario with emphasis on markets in guidance, sub-contracting of the services guidance, sub-contracting of the services
(4) Scenario with emphasis on integrative hybrid (4) Scenario with emphasis on integrative hybrid model to meed labour market needs. model to meed labour market needs. Combination of the strenghts of the three Combination of the strenghts of the three previous scenarios. previous scenarios.
Guidance has a crucial role in the quality development of the Guidance has a crucial role in the quality development of the employment services in all the four scenarios. Scenario 4 employment services in all the four scenarios. Scenario 4 seems to be most relevant. seems to be most relevant.
… … premisespremises
• … … as a basis for a as a basis for a conceptual conceptual framework:framework:
ServicesServices
for for clientsclients
Regional Regional gross- gross- resourcesresources
National National guidance guidance policiespolicies
Better co-Better co-ordination ordination of the of the servicesservices
Flexible Flexible developmedevelopment of the nt of the total total resources resources availableavailable
4.4. ”Outcomes” and ”Outcomes” and proposalsproposals
• A. Next phases A. Next phases for for
development?development?
ServicesServices
for clientsfor clientsRegional gross- Regional gross- resourcesresources
National guidance National guidance policiespolicies
Better co-Better co-ordination of the ordination of the servicesservices
Clarification and co-Clarification and co-ordination of gross-ordination of gross-resources in client resources in client servies, division of servies, division of labour between labour between different service different service providersproviders
More structured More structured regional cross-regional cross-sectoral networks sectoral networks and more co-and more co-ordinated co-ordinated co-operationoperation
Better co-ordination Better co-ordination of national cross-of national cross-sectoral guidance sectoral guidance policy development. policy development.
Flexible Flexible development of development of the total the total resources resources availableavailable
Search for synergy Search for synergy in multiprofessional in multiprofessional networks in the networks in the service deliveryservice delivery
Cross-sectoral Cross-sectoral development of development of regional entities in regional entities in the service deliverythe service delivery
Joint development of Joint development of guidance policies guidance policies and decision makingand decision making
B. The premises for enhancing B. The premises for enhancing the effectiveness of the the effectiveness of the servicesservices
ServicesServices
for clientsfor clientsRegional gross- Regional gross- resourcesresources
National guidance National guidance policiespolicies
Better co-Better co-ordination of the ordination of the servicesservices
Emphasis on the Emphasis on the follow up of each follow up of each guidance functions guidance functions separately separately
Summaries of the Summaries of the activities of the activities of the regional cross-regional cross-sectoral networks sectoral networks with co-ordinated with co-ordinated technologytechnology
Strategic mappings Strategic mappings and forums for and forums for developmentdevelopment
Flexible Flexible development of development of the total the total resources resources availableavailable
In addition to the In addition to the task below emphasis task below emphasis on individual career on individual career paths of the citizenspaths of the citizens
The regionsl The regionsl networks have networks have common conceptual common conceptual frameworks for frameworks for feedback feedback mechnaismis as well mechnaismis as well as forums and as forums and platforms for joint platforms for joint developmentsdevelopments
Jointly developed Jointly developed frameworks for frameworks for strategic evaluationsstrategic evaluations
5. Key outcomes and 5. Key outcomes and suggestionssuggestions
1)1) Developing a strategy and an action Developing a strategy and an action programme for programme for the active the active transitionstransitions and development strategy and development strategy of guidance services within the Ministry of guidance services within the Ministry of Employment and the Economyof Employment and the Economy
2) Developing a national interactive 2) Developing a national interactive platform for identifying and platform for identifying and disseminating good practices within disseminating good practices within guidance guidance
3) Developing a new monitoring and 3) Developing a new monitoring and follow-up system reflecting the follow-up system reflecting the current multi-agency network of current multi-agency network of guidance. In creating the new system guidance. In creating the new system the present follow-up systems like the present follow-up systems like URA and ASPA should be taken into URA and ASPA should be taken into account. The new monitoring system account. The new monitoring system should illustrate the actions taken by should illustrate the actions taken by the different level players as well as the different level players as well as the client development in the active the client development in the active transitionstransitions
4) Supporting the development and 4) Supporting the development and further enrichment of the guidance further enrichment of the guidance services by training and workshops, services by training and workshops, especially from the ‘counselling’ and especially from the ‘counselling’ and ‘psychological counselling’ ‘psychological counselling’ perspectivesperspectives
5) Establishing a development 5) Establishing a development programme at the new local programme at the new local Employment and Trade agencies Employment and Trade agencies making use of the experiences of the making use of the experiences of the Oulu and other regionsOulu and other regions
6) Supporting (not replacing) the 6) Supporting (not replacing) the present guidance services by buying present guidance services by buying counselling services from the counselling services from the outside.outside.
6. In conclusion – how can the 6. In conclusion – how can the PES learn to use guidance PES learn to use guidance services more fully?services more fully? • By adopting the ’flexicurity approach’ as a basis for By adopting the ’flexicurity approach’ as a basis for
organising the employment services organising the employment services
• By understanding that today’s challenge is to By understanding that today’s challenge is to develop demand- and working life driven develop demand- and working life driven integrative employment services integrative employment services
• By understanding that any direction taken, today’s By understanding that any direction taken, today’s employment services are characterised by tailored, employment services are characterised by tailored, individualised and customised services where individualised and customised services where counselling essentiallly contributes to the quality of counselling essentiallly contributes to the quality of the services.the services.
• By taking a decisive step towards By taking a decisive step towards proactiveness in developing the totality of proactiveness in developing the totality of counselling resources at national, regional, counselling resources at national, regional, and local leveland local level
• At the local level, in particular, it is At the local level, in particular, it is important important – To emphasise and strengthen counselling To emphasise and strengthen counselling
approach in all services and strategies based on approach in all services and strategies based on the analysis of local ”active transitions” the analysis of local ”active transitions”
– To further emphasise the counselling approach To further emphasise the counselling approach as a means towards ”strong start” in the client as a means towards ”strong start” in the client processes processes
– To consider the reorganisation guidance To consider the reorganisation guidance services within the local agencies …services within the local agencies …
– … … so that (applied appropriately to the so that (applied appropriately to the local agency contexts) the totality of local agency contexts) the totality of counselling and guidance services is counselling and guidance services is organised based on the counselling organised based on the counselling knowledge of the professional guidance knowledge of the professional guidance counsellors (the psychologists)counsellors (the psychologists)
– The guidance services are given their The guidance services are given their own targets in the management by own targets in the management by results steering system results steering system
– The position of the psychologists are The position of the psychologists are strenghtened as a part of the totality of strenghtened as a part of the totality of the local guidance services the local guidance services
• The present guidance provision is The present guidance provision is strengthened by buying extra strengthened by buying extra services from the other providers.services from the other providers.
Kiitos – Thank you!
• More informationTimo Spangar Ph.D Timo Spangar Ph.D Spangar Negotiations Spangar Negotiations email: email: [email protected]; ; tel: +358-50-5941114tel: +358-50-5941114
Robert ArnkilRobert ArnkilArnkil Dialogues Arnkil Dialogues email: [email protected]: [email protected]
Raimo Vuorinen, Senior researcher, Ph.D.Co-ordinator of the ELGPNFinnish Institute for Educational ResearchTel. +358-50-3611909email: [email protected]