Towards A Successful Towards A Successful Corporate FM Corporate FM

a brief discussion on its nature and on value addinga brief discussion on its nature and on value adding

Towards A Successful Towards A Successful Corporate FM Corporate FM

a brief discussion on its nature and on value addinga brief discussion on its nature and on value adding

INAUGURATION OF HKIFM INAUGURATION OF HKIFM

SEPT. 2000SEPT. 2000

PRESENTED BY TONY S.F. WONG PRESENTED BY TONY S.F. WONG

THE CHASE MANHATTAN BANKTHE CHASE MANHATTAN BANK

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Facilities VS Property ManagementFacilities VS Property Management

WHOLISTIC APPROACHWHOLISTIC APPROACH

DYNAMIC APPROACHDYNAMIC APPROACH

VALUE ADDING AS OBJECTIVESVALUE ADDING AS OBJECTIVES

WHOLISTIC APPROACHWHOLISTIC APPROACH

DYNAMIC APPROACHDYNAMIC APPROACH

VALUE ADDING AS OBJECTIVESVALUE ADDING AS OBJECTIVES

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Strategic Facilities ManagementStrategic Facilities Management

3 CORE COMPNENTS OF STRATEGIC FM

PEOPLE

PLACE

PROCESS

3 CORE COMPNENTS OF STRATEGIC FM

PEOPLE

PLACE

PROCESS

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Strategic FM & Sun TsuStrategic FM & Sun Tsu

5 Fundamental Factors5 Fundamental Factors

The Way - People’s SupportThe Way - People’s Support ( people )( people )

Heaven - Climate, Time etc.Heaven - Climate, Time etc. (( -- ))

Earth - TerrainEarth - Terrain ( place )( place )

Generalship - LeadershipGeneralship - Leadership ( people )( people )

Doctrine - OrganizationDoctrine - Organization (process)(process)

5 Fundamental Factors5 Fundamental Factors

The Way - People’s SupportThe Way - People’s Support ( people )( people )

Heaven - Climate, Time etc.Heaven - Climate, Time etc. (( -- ))

Earth - TerrainEarth - Terrain ( place )( place )

Generalship - LeadershipGeneralship - Leadership ( people )( people )

Doctrine - OrganizationDoctrine - Organization (process)(process)

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Corporate Real Estate / Corporate Facilities Management:

Corporate Real Estate / Corporate Facilities Management:

3 DISCIPLINES of CRE / CFM

Real Estate The land / space (the deal)

Construction MgmtThe building / fit-out (the project)

Property Mgmt The operation (the “life”)

3 DISCIPLINES of CRE / CFM

Real Estate The land / space (the deal)

Construction MgmtThe building / fit-out (the project)

Property Mgmt The operation (the “life”)

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Life Cycle ApproachLife Cycle Approach

You work does not start after hand-over of premises, but before;

The property you are managing is not static, it will grow, shrink, and change its life;

You need to be conversant with all three aspects of CRE/FM.

You work does not start after hand-over of premises, but before;

The property you are managing is not static, it will grow, shrink, and change its life;

You need to be conversant with all three aspects of CRE/FM.

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Objectives of CRE/CFMObjectives of CRE/CFM History – this is primarily a western idea from North

America and Western Europe, brought into Asia by Multinational Corporations

It is a discipline / process to satisfy a certain mindset.

The value is BOTH quality and quantity

The process is by objective measurement – measurable goals, measurable process, and measurable results – hence bench marking

It will not work if the organization has very interest in their facilities, or does not believe in objective measurable successes

History – this is primarily a western idea from North America and Western Europe, brought into Asia by Multinational Corporations

It is a discipline / process to satisfy a certain mindset.

The value is BOTH quality and quantity

The process is by objective measurement – measurable goals, measurable process, and measurable results – hence bench marking

It will not work if the organization has very interest in their facilities, or does not believe in objective measurable successes

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Key to Success of CRE/ CFMKey to Success of CRE/ CFMKey to Success of CRE/ CFMKey to Success of CRE/ CFM

The key to success of CRE/CFM rests with the organization, not Facilities Managers;

Facilities Managers need to understand the business objectives and design services to help achieve it;

Facilities Managers need to be in a position to influence the process to meet with these objectives;

Facilities Managers need to talk the business language;

The key to success of CRE/CFM rests with the organization, not Facilities Managers;

Facilities Managers need to understand the business objectives and design services to help achieve it;

Facilities Managers need to be in a position to influence the process to meet with these objectives;

Facilities Managers need to talk the business language;

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THE VALUE OF FMTHE VALUE OF FMTHE VALUE OF FMTHE VALUE OF FM

Facilities Management is a means, not the end. The ultimate end is to Add Value to the Organization.

Facilities Management is a means, not the end. The ultimate end is to Add Value to the Organization.