TOW OF CO HR

OPERAIONA PLAN

Revised December 16 2016 B :

CORPORATION OF THE TOWN OF COCHRANEWATER TREATMENT& DISTRIBUTIONSYSTEM

DRINKINGWATER QUALITYMANAGEMENTSYSTEM

W’CIJBIIAPPROVED Bv:

LVNNCHAPLEAU— COMPLIANCESUPERVISOR

Jared Alcock — Interim Asset Coordinator

035.Comp.OP.12

iI:1I"iEE*1I

10.

11.

12.13.14.15.16.

17.18.

19.

Table of Contents

OverviewQuality PolicyCommitment & EndorsementQMSRepresentativeDocument & Records Control5.1. QMSDocument Control (Other than Records)DrinkingWater SystemRiskAssessmentRiskAssessment OutcomesOrganizational Structure, Roles, Responsibilities &Authorities9.1. Organizationalstructure9.2. Mayor and Council9.3. Director of Infrastructure Services or Alternate9.4. Compliance Supervisor9.5. Supervisor9.6. Asset Coordinator9.7. Overall Responsible Operator (ORO)9.8. Water System Operators/Distribution & Maintenance9.9. Satisfying CompetenciesCompetencies10.1. Competency Requirements TablePersonnel Coverage11.1. On—SiteCoverage11.2. After-Hours/StatHoliday Coverage/Emergency11.3. Vacation CoverageCommunicationsEssential Supplies & ServicesReview & Provision of InfrastructureInfrastructure Maintenance, Rehabilitation & RenewalSampling, Testing & Monitoring16.1. Sampling &Testing16.2. Monitoring16.3. Calibration & MaintenanceMeasurement & Recording/Equipment Calibration &MaintenanceEmergency Management18.1. Potential Emergencies18.2. Emergency Responsibilities18.3. Emergency ContactsInternal Audits19.1. Audits Conducted by the Town of Cochrane19.2.Audits Conducted by another Municipality. Management Review20.1. Review Frequency20.2. Review Participants

December 16"‘,2016

Page 1Page 2Page 3Page 4Page 5Page 5Page 10Page 16Page 17Page 18Page 18Page 18Page 19Page 19Page 20Page 20Page 20Page 21Page 21Page 21Page 21Page 23Page 23Page 23Page 24Page 24Page 24Page 28Page 28Page 28Page 28Page 30Page 33Page 34Page 34Page 34Page 35Page 35Page 36Page 36Page 36Page 37Page 37Page 37

I

Town of CochraneQMS Operational Plan

The original Water Treatment Plant was constructed in 1947 on the west side of Spring Lake. Due to poorsub-surface conditions, the structure, constructed of concrete foundation, masonry walls and a woodenroof was subjected to some large settlements after construction was completed. The new WaterTreatment Plant was commissioned in 1995 on the east side of Spring Lake.

The source of the raw water is from the existing wells #5, 6 and 7 located on the west side of Spring Lake.Submersible pumps in each of the deep wells pump the water through a 300 CDPVCwater main to the

new water treatment plant on the east side of Spring Lake.

In the WTP the raw water is pre-chlorinated and discharged into a covered head tank, complete with avent pipe. By pass of the head tank is available for maintenance purposes. It diverts the raw water directlyto each clarifier.

From the head tank the raw water is fed by gravity into the 2 clarifiers through independent piping. Thisallows taking one clarifier at a time out of service for maintenance purposes. Lime slurry for softening andpolymer (silicate) for coagulation is added in the clarifiers. The softened water flows over the clarifier weirinto pipes on its way to the re-carbonation tank where CO2is added for pH adjustments. From the re-carbonation tank, the water (with adjusted pH) flows by gravity into the filters, where final filtrationoccurs.

The filter cells can be filled, air scoured, backwashed and drained independently which allows for acontinuous water treatment process during any maintenance work on each filter cell. The filtering waterdrains into reservoir cells 1 and 2, which is separated by a sluice gate. Normally, the sluice gate is open. Ifclosed, the reservoir can be maintained one at a time by simply diverting the discharge of the filteredwater into either one of the two cells.

The clean water from the reservoir cells is pumped into the system by three (alternating) high lift pumps,through a 250 ‘DSS discharge header within the building and a 400 Cl)treated water PVCmain (yardpiping). Magnetic flow meters are used for measuring the pumped raw water, treated water andbackwash water volumes. The collected lime sludge in the clarifiers is periodically blown down through asystem of pipes and valves into concrete lagoons located outside of the plant where it thickens fordisposal. The thickening of the sludge is achieved through drainage and regular pumping of the watercollected in the adjacent CMP (Corrugated Metal Pipe) wells, as well as through dewatering of the sludgeby draining the supernatant water into a Supernatant Equalization Tank (SET),within the WTP through asystem outlet to the existing sewage treatment plant, depending on the results of the supernatantsampling as per the MOE Certificate of Approval.

The backwashed water from the filters can be discharged either into a backwash equalization tank locatedwithin the WTP or directly into the lagoons. From the backwash equalization tank, the backwash watercan be pumped into any of the three lagoons or it can be recycled back into the head tank.

REC.0pPla.500.2012

llpage

noun

Town of CochranePlan

Creating New or Updating Existing Documents

Any employee ofthe Water Department may request the creation of a new QMSdocument or a change to an existingone. The request must be made in writing and submitted to the QMS Representative. The need for new or updateddocuments may also be identified by audits or management review. The QMS Representative will be assigned thetask of creating or revising these documents. The request must include the following information:

1. Reason for new or revised documents — must belong in one or more of these categories:Required by the DWQMSEnhances process controlEliminates riskSupports regulatory requirementsMay improve operational efficiency

2. Outline of document change or new document content — narrative format is acceptable. If approved, therequester shall develop the new/changed document and submit it to the QMSRepresentative forapproval.

Approving Documents

AllQMS related documents created by the Town of Cochrane Water Department shall be approved by the QMSRepresentative before release.

The QMS Representative shall be responsible for ensuring that copies of the new or changed documents aredistributed. Obsolete documents (due to changes) shall be collected and destroyed by the QMSRepresentative.

Reviewing Documents

The Operational Plan and procedures shall be reviewed annually for applicability and relevance

Document Availability

Allprocedures, instructions, forms and checklists are retained in the QMSbinders at the Water Treatment Plant, andon lntelex.

Water treatment machinery and equipment manuals are retained at the treatment plant. They are stored in bindersthat are kept in the Coffee Room. Each binder contains a table of contents. The operational procedures are storedin the QMSbinder and on lntelex.

REC.OpP|a.500.2012 12/16/

Glpage

QMS Operational PlanTown of Cochrane

The uppermost overburden unit, where present, is the Silty Clay Aquitard. This unit is comprised of more than 3 to37 m of overburden (mostly silt to clay till and marine sediments) and has an average hydraulic conductivity, K,ofapproximately 7 x 10 ‘7 m/sbased on MOE well records and hydraulic testing analysis (Golder Associates Ltd., 1987).

The Upper Sand Aquifer lies below the Silty ClayAquitard, where present. This unit has thickness ranging from 4 mto 49 m based on MOEwell records. Based on hydraulic testing by Golder Associates (1987), DillonConsulting Limited(2003) and MOE well records, it is assumed to have an average Kof about 1 x 10 '5 m/s.

The deepest of the overburden units, where present, is the Lower Sand and Gravel Aquifer. This unit has a fluvio-glacial origin and fines upwards to eventually grade into the Upper Sand Aquifer. It is primarily located in the deeperbedrock valley and is generally absent outside of these valleys. It has a thickness that ranges from 0 m outside of thebedrock valleys to greater than 38 m at the municipal supply wells near Spring Lake (according to MOEwell records).This unit has an average hydraulic conductivity, K,of approximately 1 x 10 '3 m/s, based on MOEwell records, recordsof water losses during drilling as part of this study and detailed hydraulic testing in Cochrane (Trow, Dames andMoore, 1990; Lotowater Technical Services |nc., 2003).

The Bedrock Aquitard has an assumed thickness of 20 m. This unit forms the bottom of the conceptual model and,due to its low hydraulic properties, acts as a hydraulic barrier.

An average Kof 1 x 10 '7 m/s is assumed for this unit, based on results from the regional compilation of MOE waterwells records, detailed studies at East Bull Lake (Raven et al., 1987), Chalk River (Raven, 1986) and professionaljudgment. The bedrock below the Bedrock Aquitard will be less permeable than the Bedrock Aquitard and for thepurpose of the WHPA modeling is assumed to be effectively impermeable.

Porosity values of the Silty Clay Aquitard, the Upper Sand Aquifer, and the Lower Sand and Gravel Aquifer areestimated at 0.3, 0.3 and 0.25, respectively based on previous experience and widely accepted literature values(Freeze and Cherry, 1979; Domenica and Schwartz, 1990). Porosity of the Bedrock Aquitards is comprised ofpermeable fracture porosity and less permeable matrix porosity. Precambrian Aquitard porosity is likely to rangefrom 0.0001 to 0.01, with a best estimate of 0.001, based on hydro geologic and tracer testing of similar bedrockformations at Chalk River (Raven Beck Environmental Ltd. 1994), and literature review (Domenico and Schwartz,1990).

Reverse time-of-travel (TOT)capture zones for the municipal wells were defined based on 50-day, 2-year, 10-yearand 25-year groundwater travel times to each well. The WHPAs for the Cochrane municipal water supply wells aredefined based on these delineated capture zones. The capture zones for the Cochrane municipal wells generallyextend to the extents of the deep sand and gravel aquifers in which they are located. The 50-day TOT capture zonesare generally oval-shaped areas with a radius ranging from 120 to 175 m, centered on the municipal wells. The 25-year TOT capture zone (the maximum extent of the WHPA) for the Cochrane municipal wells extends up to 3600 min the southeast direction along the axis of the Lower Sand and Gravel Aquifer. This capture zone extendsapproximately 1000 to 1600 m in an east-west direction, generally limited by the extents of the Lower Sand andGravel Aquifer.

Based on historical pumping and water level records compared with an estimate of the amount of recharge to thewater supply aquifer, the Cochrane municipal wells pump approximately 30% of the available water. This suggeststhat an increase in water demand with future population increases should not cause a groundwater mining problemdue to increased extraction rates.

REC.OpPla.500.2012 12/16/

11|Page

Town of CochraneQMS Onerational Plan

The pressure entering the distribution system typically varies from 80 to 102 psi, and is capable ofmaintaining pressure in the distribution system on average between 60 to 80 psi at all locations underpeak flow conditions. During fire flows, system pressure may drop to 40 psi.

The Town of Cochrane implemented the numbering and colour coding of our hydrants in 2011.Hydrants are color coded in accordance with NFPA 291 article 6.6.6.1. ”Hydrants shall be colour-codedin accordance with NFPA 291, ‘Fire flow testing and Marking of Hydrants" Using the Hazen—Wi|liams

formula we were able to determine the co|our—codingof the hydrants.

Hazen-Williams formula is as follows Q. + (1, x h,"0.54hf"0.54

Qf is observed flow in IGPMh, is the drop in psi from the static pressure to the desired residual base|ine(20psi)

0 hfis the drop in psi from static pressure to the residual pressure that was measured during theearlier test.

Also as per Subsection 6.6.5.8: "Arecord of the hydrant operation, as described in article 6.6.5.7, shallbe kept in conformance with article 1.1.2.1” Records must confirm yearly inspection, and that thehydrant was located where expected and was found operable. Yearly inspection must establish that thehydrant is supplied by water. During our yearly inspection we conduct flow testing and flushing of thehydrants. A record of this information is kept at the Water &Wastewater OfficeA diagram of the distribution system is presented below in Figure 1.

systnnn Ovorviuw

Figure 1 — System Overview/WTP

an. iv...

(UV! 5 791'1,’ r :!,,U’9:L-,',7'1’ '.:L;_*

Ranklng Table used for condunlng the RlskAssessment

3]strophic

Town of Cochrane

8. RiskAssessment Outcomes

The Director of Infrastructure Services, Supervisor, ORO, DWQMSRepresentative and Asset Coordinator along withany volunteer Water Treatment Plant Operators, shall form a Risk Assessment Team to identify: the potentialhazards and hazardous events which could affect the water system; the control measures to address the hazards;the Critical Control Points and control limits;and the associated methods of monitoring critical limits and respondingto deviations.

As the first step of the Risk Assessment, the RiskAssessment Team shall review hazards and hazardous eventsassociated with the Distribution System. The monitoring, control measures and emergency procedures orcontingency plans which are available are identified. The risks associated with the hazards and hazardous eventswill then be assessed by the team on the basis of likelihood, severity and detectability, based on the tables below.The reliability and redundancy of equipment is considered when assigning ratings to the hazard and hazardousevents.The rating for the likelihood, severity and detectability is then added to give an overall level of risk for each hazardor hazardous event. Allhazards or hazardous events which have an overall risk rating ofgreater than 9 are consideredcritical and are associated with a critical control point. The identified risks are documented in AppendixA of this planand the procedures to be followed are outlined in the Operational Procedure Manual.

Every year, the QMS Rep will review the risk assessment and ensure that the information and assumptions remaincurrent and valid. Every 3 years the QMS Rep will assemble the Risk Assessment Team to conduct a new ris

kassessment.

Description Likelihood of Hazardous Event Occurring Rating

Rare May occur in exceptional circumstances. and has not occurred in past 1Unlikely Could occur at some time, historically has occurred less than once every 5-10 years 2Possible Has occurred or may occur once or more per year 3Likely Has occurred or may occur on a monthly to quarterly basis 4

Very Likely One or more occurrences on a monthly or more frequent basis 5Description Severity of Hazardous Event Occurring Rating

Ins nificant Insignificant impact. little public exposure, little or no health risk 1Minor Limited public exposure, minor health risk 2

Moderate Minor public exposure, minor health risk 3M or Large population at risk 4

Cata Major impact for large population, complete failure of systems 5Description Detectability of Hazardous Event Rating

Very Easy to detect, visualDetectableModerately Fairly easy to detect 2DetectableNormally Visually detectable but not on rounds or regular basis 3DetectablePoorly Visually detectable but not inspected on a regular basis 4

DetectableUndetectable Cannot detect 5

REC.OpP|a.500.2012 12/16/

17|Page

C]C]l:]I:l:J

Town of Cochrane

9. Organizational Structure, Roles, Responsibilities and Authorities

9.1 Organizational Structure

Cuuruzlllnv Councillor Councillor Councillor Councillor

Director nlInfrastructureServices

ComplianceSupervisor

AssetCoordinator

W50/D&M W50/DW wso/oa.M wso/ow wso/new

9.2 Mayor, Council and CAO

The Mayor and Council have the overall responsibility and authority to ensure that the Town of Cochranewaterworks meet all legislation and regulatory requirements. They further have the responsibility and authority toallocate the necessary resources for the safe operation of the works based upon the recommendations from thedepartment.

REC.OpPla.500.2012 12/16/2016

18|Page

saleslnlugcanneusenaxnm

Sudhug?rvandersamcom

lnelson?nlsenglneeringcam

WATER PLANTSUPPLIERS& CONTRACTORS

Product/Service

CO;

CO; Servicing

Chemicals

Chemicals

Lime

Water Sample Testing

SCADA& PLCSupport

SCADA& PLCSupport

REC.OpP|a.500.2012

Primary SourceAir Liquide

1739 Riverside Dr.Timmins, Ontario P4R 1N1

Ph. [705-267-1158]Fax [705-267-3088]Action Refrigeration428 Cedar Street South

Timmins, Ontario P4N 2H9Ph. [705-268-6055]Brenntag Canada Inc.

43 Jutland Rd.Etobicoke, Ontario M82 2G6

Ph. [1-800-268-0358]Fax [1-416-233-7706]

Reliable Industrial Supply Ltd50 Mumford road

Lively, Ontario P3Y 1L2Ph. [1-705-692-2959]Fax [1-705-692-2961]Carmeuse Lime

Box 190lngersoll, Ontario NSC 3K5

Ph. [519-423-6283]Fax [519-423-6135]

Email:

RVAnderson436 Westmount Avenue Unit 6Sudbury, Ontario P3A 528

Ph. [705-560-5555]Fax [705-560-5822]

Email:NLSEngineering

442 Millen Road, Unit 113Hamilton, Ontario, L8E6H2Office: 800.369.0213Fax: 905.581.0199

24/7Support: 905.581.1712Email:

12/16/2016

25|Page

Town of CochraneOperationg|7_P|a__r_1"

Accuracy Environmental Laboratories Ltd.1470 Gov’t Rd., West, P.O. Box 426

Kirkland Lake, Ontario P2N 311Ph. [705-642-3361]Fax [705-642-3222]Email: ||in@ae|abs.ca

lt?cochranetelma

melccmgmetconeng om

ma|l@syner1y:nntru|s.com

SCADA& PLCSupport

Instrumentation in Lab

Valves & Fittings

Automated Valves/ValveCalibration

Pump Parts

Calibration & Supply

Calibration & Supply

Electrical Calibration

Generator Servicing

REC.OpPla.500.2012

Steve Hache/InternalITsupportCochrane Telecom Services

143 6"‘AveCochrane, Ontario POL1C0

705-272-4232Email:

HachP.O. Box 389

Loveland, Colorado80539-0389

Ph. [1-800-387-7503]Fax [970-461-3939]Wamco Waterworks

1771 Old Falconbridge Rd.Sudbury, Ontario P3A 4R7

Ph. [705-525-5000]Fax [705-525-5050]

Rotork Controls (Canada) Ltd.838 Upper Canada Dr. Unit #3Sarnia, Ontario N7W 1A4Ph. [519-337-9190]Fax [519-337-0017]

Metcon Sales & Engineering Ltd.3-15 Connie Cres.

Concord, Ontario L4K1L3Ph. [905-738-2355]Fax [905-738-5520]

Email:Synergy Controls Corporation

1065 Lorne StreetSudbury, Ontario P3C 456Ph. [705-674-2875]Fax [705-674-2378]

Email:

Accel Electric31 Boisvert Crescent

Cochrane, Ontario POL1C0Ph. [705-272-2145]Cell [705-272-8767]Mark's Diesel

Ph. [705-272-4087]

12/16/2016

26|Page

Hach Canada Sales and ServicesContact: Suresh KurupPh. [416-577-1942]Fax [866-589-4119]

Email:Tech Support Ph. [800-665-7635]

skurug@hach.com

Town of CochraneOperational Plan

DailyWater Analysisfor Ground water Treatment

Town of CochraneOMS Operational Plan

14 Review and Provision of Infrastructure

15 Infrastructure Maintenance, Rehabilitation and Renewal

16 Sampling, Testing and Monitoring

The water infrastructure for the Town of Cochrane consists of a water distribution system, and a water tower. Thedistribution system is relatively dated and sections are in need of replacements/repairs.

The need for infrastructure renewal is reviewed on an annual basis and is prioritized and acted on accordingly. Theneed for new infrastructure and infrastructure renewal willbe an agenda item for the annual Management Review.The adequacy of infrastructure to operate and maintain the DS may be assessed based on Water Dept. staffsuggestions, water quality trends and consumer complaints. The Director of Infrastructure Services willcommunicate to the owner, during the annual Management Review meetings, the infrastructure deemed necessaryto operate and maintain the Town of Cochrane DS.

The following routine planned maintenance is conducted on the Town of Cochrane distribution system: annual valveinspection/exercising, annual hydrant flushing, bi—annual hydrant inspection/flagging, winterizing and annualpressure testing. Allrecords are maintained and kept in their appropriate binders at the Water &Wastewater Dept.office. Allplanned maintenance is scheduled and communicated to staff by the Director of Infrastructure Servicesand Supervisor.

Water main or other equipment replacement is conducted on an as-needed basis. Unplanned maintenance isconducted as required. Allunplanned maintenance activities are authorized by the Director of Infrastructure Servicesand/orSupervisor or acting Supervisor. Allrecords are retained at the Water & Wastewater Dept. office.

Once per year, the Compliance Supervisor prepares a summary of the infrastructure maintenance, rehabilitation andrenewal programs. The Director of Infrastructure Services and Supervisor specifically look at unplannedmaintenance work to determine if additional planned maintenance or infrastructure replacement is required. Thesummaries will be communicated to the owner during the yearly Management Review meeting.

This procedure describes the sampling and monitoring activities for the Town of Cochrane Water Works. Allsamplingis in accordance with O. Reg. 170/03.

16.1 Sampling and Testing

On-Site Sampling

The date, time, location and results of all in-house samples are recorded on the corresponding Test Sheet. Eachsample location has a tap in the lab room indicating its sample location. Allsamples are taken at least once a day.

REC.OpP|a.500.2012 12/16/2016

28|Page

gyls‘c:)p.nrInaIl| n

Raw Water Drop Box Recarb TreatedHardness Hardness Total Chlorine Free ChlorinepH pH DH Total ChlorineIron HardnessTurbiditv pHColor IronTemperature Turbiditv

ColorTemperature

*Drop Box Sample — in between cones beforeentering the recarb.*Recarb Sample — right afterrecarbonation tank, beforeentering the ?lters.

Depth samples are taken monthly in each well with a meter tape. The depth is then recorded in the depth logbookindicating the date, time, and initials which well was running at the time.

Accredited Lab

Weekly samples are taken in the distribution system, the wells and at the Water Treatment Plant for analysis. Thechlorine residual is recorded for all treated and distribution water samples.

Sample Type Source FrequencyTotal Coliforms Wells (5, 6 and 7), Treated Water Weekly

(the plant), and in thedistribution

E.Co|i Wells (5, 6 and 7), Treated Water Weekly(the plant), and in thedistribution

Heterotrophic Plate Count(HPC) Treated Water (the plant), and in Weeklythe distribution

Nitrate Treated Water at the plant QuarterlyNitrite Treated Water at the plant QuarterlvTotal Trihalomethanes Distribution QuarterlvChloroform Distribution QuarterlvBromodichloromethane Distribution QuarterlvDibrochloromomethane Distribution QuarterlvBromoform Distribution QuarterlvToluene —d8(Surr.) Distribution QuarterlyLead(on reduced program Distribution Bi-annually every 3 year periodeffective 2010) effective 2010Alkalinity & pH Distribution Bi—AnnuallyAntimonv Treated Water at the plant Every 36 MonthsArsenic Treated Water at the plant Every 36 MonthsBarium Treated Water at the plant Everv36 MonthsBoron Treated Water at the plant Every 36 MonthsCadmium Treated Water at the plant Everv 36 MonthsChromium Treated Water at the plant Every 36 MonthsMercurv Treated Water at the plant Everv 36 Months

REC.0pP|a.500.2012 12/16/

Town of Cochrane

29|Page

QM_5$v%U7uu «J P I d H

AnalyzerChlorine leaving the

plant

Pressure Leaving theplant

Pressure Leaving theplant

Depth Reservoir

Depth Reservoir

Depth Elevated Tank

Depth Elevated Tank

Water Flow Leaving theplant

REC.0pP|a.500.2012

Low alarm 0.35

Low

High

Low

High

Low

High

Low

Check analyzerfor air, take asample ifhigher,

calibrate theanalyzer toappropriatereading, if lowtake samplefrom treated(may need to

Increase

chlorineCheck pump,callappropriatepersonnelCheck pump,callappropriatepersonnel

Turn on plant]check reservoir

Turn off plant]checkreservoir, callappropriatepersonnel

Turn onhigh|ift/ checksettings oncomputer

Turn offhigh|ift/ checksetting oncomputerCheck highlift/check settingon computer

Somethingcould be in thesystem usingmore chlorineor air could bein the analyzer.

Record in logbook

Record inbook

Record inbook

Record inbook

Record inbook

Record inbook

Record inbook

Record inbook

12/16/

32|Page

rwxg ;3T,u...«_z_u.m_J_a>nm

Water Flow Entering the HighdistributionSystem

Flow Rate

Flow Rate

Entering the Lowplant

Leaving the Highplant

16.3 Calibration and Maintenance

Sampling, Testing orMonitoring Parameter

pH

pH

Chlorine Residual Leavingthe Plant

Distribution ChlorineResidual

Entering the plant andleaving the plants (rawwater and treated water)

FlowMeters (wells)

FlowMeters (cones)

DR

Turbidity

Turbidity

Treated Water Pressure

Lime LevelIndicator

CO2 Level Indicator

Reservoir Level Indicator

REC.OpPla.500.2012

Equipment

pH Meter

Online pH Meter

Chlorine Analyzer

Pocket Chlorimeter

Flow Meter

Flow Meters

Flow Meters

Spectrophotometers

Online

HandheldTurbidimeter

Pressure Relief Valve

Level Gauge

Level Gauge

Level Gauge

Check highlift/check settingon computer

Check valve/check settingsCheck valve/check settings

Method

pH meter manual locatedin the lab

Contractor

Instructionsbeside theContractorannually to calibrate

Contractor

Contractor

Contractor

Contractor

Contractor

Contractor

Contractor

Contractor

Contractor

Contractor

Contractor

printedanalyzer.comes

Record in logbook

Frequency

Daily

Annually

Tested daily to check itsaccuracy, when off within0.10 it is calibrated

Annually

Annually

Annually

Annually

Annually

Annually

Annually

Annually

Annually

Annually

Annually

33|Page

Town of CochraneOperational Plan

Power outage Health risk, inability to maintain system pressureand water supply, service disruption

SCADAfailure Health risk, service disruptionPandemic Unavailability of staff for system maintenance and

operations, service disruptionSecurity breach/vandalism/actof terrorism Health risk, contamination of treated water, loss or

damage to infrastructure, service disruption ,employee injury

Severe storm/earthquake/tornado/flood lighting Health risk, contamination of source water,strike contamination of treated water, contamination of

environment, loss or damage to infrastructure,service disruption, employee iniurv.

Adverse Water Quality (raw) Health riskAdverse Water Quality (treated/distribution) Health risk, service disruption, boil water advisory

18.2 Emergency Responsibilities

The following is the chain of command for emergencies that is in place at the Cochrane Water Treatment Plant.

Engineer/ Director of Infrastructure Overall management and decision making for the water systemServices on behalf of the owner and operating authority. The lead for

managing the emergency, providing information togovernment agencies, the public and the news media. Allexternal communication is approved by the Water SystemManager.

Water&Wastewater Supervisor/OR0 Owner representative during the emergency, chief liaisonbetween the operating authority and the mayor and council.Authorization of resource requests with input from council.Coordination of activities by municipal personnel.

Compliance Supervisor/QMS Rep Liaison between the operating authority and the mayor andcouncil. Authorization of resource requests with input fromcouncil. Providing information to government agencies, thepublic and the news media.

Water System Operators/ DistributionIn charge of performing response and recovery activities,including sampling, system operations, inspections andmaintenance. Performs duties on behalf of the owner andoperating authority.

18.3 Emergency Contacts

The emergency contact number sheet can be found at the Water Treatment Plant Office on the peg board andon lntelex.

REC.OpP|a.S00.2012

35|Page

MS 0 eratlonal PlanTown of Cochrane

Audits may be planned and conducted per the procedures of the auditing municipality. Prior approval by the ORO,Compliance Supervisor and Director of Infrastructure Services is required. Audits results may be reported as per theprocedures of the auditing municipality as long as the results are documented. Requirements for corrective actionmust be indicated.

This procedure defines the Management Review process to ensure the continuing suitability, adequacy andeffectiveness of the QMS.

20.1 Review Frequency

Management Reviews shall be conducted on an annual basis prior to completion of the annual budget process.

20.2 Review Participants

The management review is convened by the Director of Infrastructure in conjunction with the ComplianceSupervisor. Attendees shall include the Director of Infrastructure Services, OR0 and the Compliance Supervisor.Invitees may include council members and the Water Operators.

20.3 Review Input

The Director of Infrastructure Services, Compliance Supervisor, ORO, and Asset Coordinator shall provideinformation and data concerning the following categories, for the review:

Incidents or regulatory non-compliance0 Incidents of adverse drinking water tests

Deviations from identified critical control limits and actions takenThe efficacy of the risk assessment processResults of internal and 3"’party auditsResults of relevant emergency response testingOperational performance and water quality trends

0 Follow-up action items from previous management reviews0 Status of action items (if any) identified between management reviews

Change in resource requirements, infrastructure, process, personnel, DWQMSor regulations that couldaffect the QMSConsumer feedbackAny resources needed to maintain the QMSThe results of the infrastructure reviewA summary of the effectiveness of the Maintenance, Rehabilitation and Renewal ProgramOperational Plan currency, content and updates

0 Staff suggestions

REC.OpP|a.500.2012 12/16/

20 Management Review

37|Pag€