tour operation & system development
DESCRIPTION
Workshop. Tour Operation & System Development. (BKKSJ). Tour Operation & System Development Department. SJ. Mrs. Alisara Kidmai. Inbound Tour Service Division. Tour Systems Development & Service Division. SJ-I. Mrs. Vorajit Vingpravat. SJ-D. Mrs. Soontharee Kattiyakulvanich. - PowerPoint PPT PresentationTRANSCRIPT
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Tour Operation & System Development
(BKKSJ)
Workshop
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Tour Operation & SystemDevelopment Department
SJ Mrs. Alisara Kidmai
Inbound Tour Service Division
Tour Systems Development & Service Division
Mrs. Vorajit VingpravatMrs. Soontharee Kattiyakulvanich
SJ-ISJ-D
TOUR & Hotel Inbound Co-
ordinators
for both FIT and GIT Supervise, control and coordinate
for irregularity cases Coordinate with accounting for
both TG and Hotels / Agent Help desk (in term of operation) Refund
TOURS System Development TOURS System Training Users Manual Preparation System Development of application
under SP System & Equipment Expansion
Plan Help Desk (in term of System) Prepare Pricelist
D/B Admin
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Contents
ROH Open Sales with Non-TG Flight1
ROH Distribution Through Internet2
Website Integration3
ROH on Web4
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ROH Open Sales with non TG flight
ROH Open Sales with Non-TG Flight
1
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1. For PNR having at least one TG intercontinental or regional flight, normal agent commission rate will be applied. For e.g.
Normal Comm. = 20%
Fly with TG
Actual Comm. Received
ROH Open Sales with Non-TG Flight
20%
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2. For PNR having “Star Alliance carriers flight” (without TG ) , 5% less of normal commission rate will be offered. For e.g..
Normal Comm. = 20%
Fly with Star Alliance
Actual Comm. Receive = 20-5
ROH Open Sales with Non-TG Flight
15%
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3. For PNR having “any other carriers flight ” (without TG or Star alliance), 10% less of normal commission rate will be offered. For e.g.
Normal Comm. = 20%
Fly with other carriers
Actual Comm. Receive = 20-10
ROH Open Sales with Non-TG Flight
10%
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ROH Distribution Through Internet
http://roh.thaiairways.com/
2
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ROH DTI
Tool to distribute ROH product
to Retailers and Sub-agents
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Problems mostly occurred :
Password Lock
Not receiving new password
ROH DTI
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ROH DTI
Password Lock
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ROH DTI
Not Receiving New Password
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Application Form for
Retailer & Sub-agent
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Website Integration3
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System integration between ROH System and Wholesalers’ Websites
Website Integration
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To provide accurate and dynamic information
To reduce work load
Website Integration
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Electronic file is available
Need some development from your IT team
Website Integration
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ROH on Web
www.thaiairways.com
4
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Demonstration
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