total hr solutions in vietnam – corporate profile 2015 - l&a
TRANSCRIPT
CORPORATE PROFILE
www.l-a.com.vn
The First Choice for HR Solutions
CONTENT PAGE
Who we are?
• Mission Statement 01
• Historical Milestones 02
• Facts & Figures 03
Why L&A?
• Leadership team 04
• Our Group 06
• Our Partners 07
Why the SIBOT approach? 09
What we offer? 10
What people say about us? 19
In this profile
Mission statement
OUR VisionThe first choice for HR solutions
OUR MISSIONTo maximize clients’ return on investment in people
our commitment
C ustomized Solutions
A ligned Systems
R eliable Partnerships
E ffective Returns
OUR CORE VALUE
P rofessional
R esponsible
I nnovative
D edicated
E nduring
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Founded in 2001, Le & Associates has proudly built a distinct reputation and has earned the trust of our clients that has led to our rapid development and success in both domestic & international markets.
HISTORICAL MILESTONES
2001 20092004 20142002 20132007
ÜEstablished
ÜDeveloped Executive Search & Selection service
ÜDeveloped Staffing & Outsourcing service
ÜDeveloped Corporate Training & HR Consulting service
ÜDeveloped Corporate Strategy Consulting service
ÜOpened Rep. Office in Ha Noi
ÜDeveloped Assessment Center for Corporate & Talent Development
Ü Introduced SIBOT model-Total HR turnkey solution
Facts & Figures
With wide experience+14 years continued development
Local & International+20 EXCELLENT PARTNERShips
Succesfully ongoing+100 PROJECTS
Working all over Vietnam+ 8,000qualified staff
Structured database+100,000 qualified candidates
Training & Consulting+30,000 hours
Published annually+100 informative publications
Annual revenue +150% growth
Annual revenue for 2013 450+ billion vnd
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WHY LE & ASSOCIATES?
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Pham, Thi My Le (Mrs.) Chairwoman
Tran, Si Chuong (Mr.) Vice Chairman
• Le is the Founder and Chairwoman of Le & Associates (L&A), leading the company to become the most respected Human Resource Solution providers in Vietnam.
• Recently, Le co-founded and has been operating KingBee, a marketing-communication supplier partnering with L&A in delivery of total HR turnkey solution to many famous multinational and local brands.
• Continuously since 2002, she has invested in internet industry (job boards, social network, etc.)
• She was Vice Chair, Young Business Association of Ho Chi Minh City (2006- 2011); Co-founder and former Vice Chair, 2030 Business Club – Saigon Times Group (2003 – 2010).
• Le acquired Bachelor of Arts in Business Administration at Open University of HCMC (1997) and in English as Valedictorian at Pedagogy University of Hue (1994).
• Chuong has been a professional investment & management consultant with 20 years’ experience in Asia. He currently sits on the Member of the Advisory Council of the top 500 businesses in Viet Nam - VNR500 Club.
• Before serving as Managing Director of James Riedel Associates, Inc., in Vietnam (1995 – 2005), Chuong was a Professional Staff Member of the U.S. House of Representatives Banking Committee and concurrently as a Legislative Assistant for foreign affairs and international trade.
• He has been a preferred contributor and quoted widely in Vietnamese and in international media on issues of foreign direct investment, corporate governance, economic reform policy, banking, trade and the promising emerging enterprises of Vietnam.
• He graduated from U.C. Berkeley School of Engineering, The London School of Economics and The Johns Hopkins University School of Advanced International Studies.
LEADERSHIP TEAM
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Tran, Bang Viet (Mr.) Deputy General Director
Ngo, Dinh Duc (Mr.) General Director
Truong, Chi DZung (Mr.) R&D Director
• Viet led or key contributed in strategic and organizational changing projects for TMA Solutions, Mai Linh, Tan Tien Plastic Packaging,Tasco, Vinasoy, VinhTuong, Koda Saigon, Vinataba, etc.
• Before joining L&A, Viet had over 10 years executive level experience in top companies with deep insights of different industries, plentiful organizational cultures/models and diversified strategies.
• He has currently played the role as key leader of many business and entrepreneur associations such as JCI Vietnam, Young Businessman Association, Vietnam CEO Forum.
• He has acquired master degrees in both Information Technology and Business Administration as well as international professional certificates in leadership and management consulting.
• Duc is one of the critical success factors for the impressive and sustainable growth of L&A during the last 05 years with annual revenue increase of 150%. This has firmly consolidated L&A’s position of the first-ranked supplier of staffing and outsourcing services in Viet Nam, especially in production area.
• Duc has personally engaged and successfully led the following consulting projects for Balanced Scorecard and Human Resources Management: Long Binh Industrial Park, South Basic Chemicals Company, Truong Hai Auto, Au A Trading, Eximbank, Hoang Long Pharmaceuticals, New York School, SEC Gia Lai, Tan Tien Plastic, Ben Thanh Trading Service, Tasco, Cat Loi Vinataba, Vinasoy,etc.
• Previously, Duc managed sales for multinational and local companies in construction materials and was regarded as a pioneer of the team.
• Duc gained Bachelor in Electricity at HCMC Technical Pedagogy (1994) and in Business Administration at Open University of HCMC (1997).
• Dzung has over 30 years’ experience contributing and managing regional and national level projects in education, technical training, e-commerce and e-government.
• Dzung has successfully delivered many projects in Balanced Scorecard and Human Resources Management to L&A’s clients: Hoa Sen Group, Nguyen Kim Trading, Vicaco, Eximbank, Au A Trading Company, Truong Hai Auto, Country Factory, Tapack, etc.
• Previously, he served for over 10 years in research of educational psychology and taught at Lam Dong Pedagogical School (1982-1992)
• His capabilities in research and rich background in business management software, contribute expertise to L&A and our clients, especially with change management and system optimization.
• Dzung achieved Master of Business Administration at Rushmore University, Distance Learning, Cayman Islands (UK) from 2001-2003.
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TOTAL HR TURNKEY SOLUTION
KingBee JSC - a highly efficient integrated marketing & communication com-pany with an excellent planning and executing team – provides services to clients throughout Vietnam. Key strengths in sales and marketing are the fast-and-fit personnel staffing and KPIs-orientated outsourcing solutions with thousands of seasonal contractors in Vietnam, their own social network of 10,000+ content freelancers from social networking at www.vieclamthem.pro
Saigon Polytechnic College (SPC) of recognized training quality among Associate Diploma schools in Ho Chi Minh City with a new 9000-student campus in Cu
Chi and the second campus in Go Vap District of HCMC, offers education in Phar-macy, Obstetrics, Nursing, Sales and Marketing and IT. SPC is the one and only Associate Diploma schools in Vietnam that delivers a “2 + 2” Nursing program with an international university. The college’s strategic location brings about the advan-tage intake of students and provides labor to DucHoa Industrial Zone (Long An Province), Tan PhuTrung Industrial Zone and Industrial Zone of North West Cu Chi (Cu Chi District) and Trang Bang Industrial Zone (Tay Ninh Province).With the Stra-tegic Shareholder Cooperation, SPC stands out for the reality and practicum in their training while L&A has a guaranteed source of well-trained candidates at orders.
and a state-of- the art ICT for project planning and man-agement support. Kingbee has been acknowledged by many multinational brands for the well-delivered cam-paigns in social/viral marketing, PR, activation and trade marketing. This cooperation helps L&A to deliver sales and marketing results in turnkey solutions to clients with confidence.
OUR GROUP
By strategic investment in our two group members KingBee and Saigon Polytechnic College, L&A has completed the closed supply chain of high quality labour and multi-functional operating capability, now ready to be transferred to clients in turnkey solution.
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OUR STRATEGIC PARTNERS
On March 27th, 2013, L&A signed an agreement witnessed by the Vietnamese Ambassador to the Philippines with Adamson University, one of the top Filipino universities with over 81 years of experience in training local and international undergraduate and post graduate students in different fields. L&A became the exclusive partner for student enrollment in Vietnam in nursing, pharmaceuticals, hospitality management, English. Nurses that graduated from Adamson University have been employed around the world, including Britain, the USA and the Middle East with a monthly salary of up to USD 5,000. This step is to prepare Vietnamese skilled labor force to dispatch to developed nations in the business development strategy of L & A.
Extended DISC® International, is one of the top three
companies in the field today, and has spread to over 50 countries, with highest annual growth rate of 50%. The Extended DISC® System has been translated into 55 languages and was used by over a million people in 2013. Recognizing 160 different behavioral styles, Extended DISC® is designed to provide decision-makers with information about individuals and their behavioral style, strengths, development areas, skills, opinions, perceptions and expectations. Since 2011, L&A has been the official authorized distributor of Extended DISC® International in Vietnam.
Harrison Assessments was founded in 1990, focuses on providing the most accurate and effective assessments in
the industry by dedicating a large portion of its resources to research, development and user friendly software engineering. The Harrison smart questionnaire measures 175 behavioral competencies, 6500 Job Success Formulas and a job analysis toolkit enable users to quickly and easily customize assessment criteria to accurately reflect specific job requirements.
The WageIndicator Foundation was launched in 2001
to contribute to a more transparent labour market for employees and employers. The WageIndicator collects, compares and shares, labor market information through online & offline surveys and desk research. It serves as an online library for wage information, labour laws and career advice.The WageIndicator is assisted by world-renowned universities, trade unions and employers’ organizations and currently operates in over 70 countries. In Vietnam, L&A is proudly the national representative and contributor to the project.
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OUR SIBOT APPROACH
It is clear that the corporate optimal performance is impacted deeply by the following factors: :
1. Accuracy and effectiveness of the strategy
2. Fine transformation from strategic goals to strategic initiatives and action plan
3. Alignment and efficiency of organizational structures and operation management systems
4. Readiness and competence of the organization
5. Availability of motivated employees
6. Motivation of people
With a great combination of industry advanced knowledge and real application experience in Vietnam, L&A proposes SIBOT as an efficient model for effective improvement of corporate operations by aligning all the individual KPIs with the business strategy, motivating innovation, trimming redundant movements and expenses and increasing productivity. You have the flexibility to use a separate module or the full set of services in SIBOT model. Whatever your choice is, we will proactively serve you in the spirit of “turnkey solution” to deliver convenience and satisfactory results.
L&A’s SIBOT Service Model
STRATEGY
INiTIATIVE
BUILDING
OPERATIoN
TRANSFER
Improving the accuracy and effectiveness of the strategy
Improving the effectiveness of organizational change
Establishing and improving operational management systems
TOTAL HR TURNKEY SOLUTION
Practicing HR management professionally
Balanced Scorecard Implementation
Consulting Corporate Assessment
Executive Coaching
Organization (Re)structuring
HRM System Establishment
Operational Management Improvement
Recruitment
People Development
Sta�ng & Outsourcing
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WHAT WE OFFER
We are proud to be the one and only agency with a ready-to-be-transferred framework to help develop your Human Resources in a turnkey solution. In case of your using a single service, our team also commits to bring about expected deliveries in the spirit of “turnkey solution”.
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A | BALANCED SCORECARD IMPLEMENTATION CONSULTING
Transfering know-hows, mentoring and facilitating clients’ strategy taskforce to apply Strategy Map and Balanced Scorecard in formulating corporate strategy in order to ensure the successful and efficient transformation of the corporate strategies into management objectives and operational action plans
Ü Strategic Theme
Ü Strategy Map
Ü Strategic Objectives
Ü Strategic Measures & Targets
Ü Strategic Initiatives
Ü Balanced Scorecard
DELIVERABLES
STRATEGY BUILDINGInitiative OPERATION TRANSFER
Plan your strategy
Develop your strategy Align your organization
Test and Adapt
Plan your operations
Mon
itor a
nd le
arn
STEP 2
STEP 1
STEP 3
STEP 6
STEP 4
STEP
5
Financial
InternalProcess
Learning&
Growth
Customer
Strategy & Vision
Layer 1: Organization-wide Layer 2: Support Unit
Layer 2: Business Unit
Layer 3:
Teams and Individuals
Layer 2: Department
6 steps of building and implementing a Balanced Scorecard
3-layer Balanced Scorecard cascading
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B | CORPORATE ASSESSMENT
C | EXECUTIVE COACHING
1. Organization Readiness: to understand the current readiness of an organization toward a specific strategic change
2. Management Team: to understand the capability of management taskforce against a specific standard/purpose
3. Individual Professional Insight: to understand characteristics, strengths, preferable placement and roles, leadership and management style, knowledge and ability of an individual
Supporting executives and management teams with advanced and practical techniques and frameworks to lead the change successfully and efficiently across the organization.
1. BSC – Balanced Scorecard
2. Project Management
3. Advanced HR Management
4. Employee Involvement Enhancement
5. Innovation Management
Our widely-experienced experts can join the clients’ taskforce as project managers or project facilitators to facilitate the projects efficiently.
Ü Organization Readiness Report
Ü Employee Engagement Report
Ü Job/Role Fit Report
Ü Team Report
Ü Leadership/Management 360o Report
Ü Leadership Development Plan
Ü Personal Development Solution
DELIVERABLES
STRATEGY BUILDINGInitiative OPERATION TRANSFER
Nationwide Distributor of
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TRANSFER
D | ORGANIZATIONAL (RE)STRUCTURING
Analyzing, designing, realizing and deploying organizational structure in order to be lean, suitable, more effective and supportive to the organization’s strategic effort. Depending on the industry, business model and specific organizational resource, strategies and cultures, a selective set of methodologies and approaches will be employed.
Ü Organizational structure
Ü Functionlities and Duties
Ü Job Description System
Ü Policies and Regulations
DELIVERABLES
REORGANIZATIONREVIEW MISSION & VISION
CORPORATE
BUSINESS MODEL
IMPROVEMENT
COMPANY
VERTICALLY
BUSINESS PROCESS ANALYSIS
ALIGNMENT
STRATEGY
STAKEHOLDERSPROCESSESA
NA
LYZ
E C
UR
RE
NT
AN
ALY
ZE C
UR
RE
NT
EN
GA
GE
OR
GA
NIZ
ATIO
NA
L
STRUCTURE
CHANGE
STRATEGY BUILDINGInitiative OPERATION TRANSFER
REDESIGN PROCESSES & STRUCTURE
IMPLEMENTATION PLAN
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E | HR MANAGEMENT SYSTEM ESTABLISHMENT
Supporting clients to establish Human Resource Management Systems, aligned to the corporate strategy to realize an organization’s strategic goals by improving employee’s motivation, engagement, contribution and development. Ü Compensation and Benefits system
Ü Performance Management system
Ü Competency Management system
DELIVERABLES
Vision ObjectivesMission InitiativesValues
Org Chart Policy & RegulationF&R JD
Objectives Cascading
Performance Management
Monitoring & Control
Performance Appraisal
Job Evaluation
Compensation & Benefits
Pay structure
Salary Policy
Competency Assessment
Competency
People Development
Succession Planning
STRATEGY LEVEL
ORGANIZATIONAL LEVEL
• HR Return on Investment • HR Availability • HR Productivity
EFFICIENCY OF HUMAN CAPITAL INVESTMENT
STRATEGY BUILDINGInitiative OPERATION TRANSFER
HR MANAGEMENT SYSTEM
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F | OPERATIONAL MANAGEMENT IMPROVEMENT
Co-working with our strategic partners of strong expertise in operation management to leverage both strengths in order to guide clients to achieve their full potential.
World-class advanced tools such as TQM, TPM, Lean, 6 Sigma to ensure a firm methodology and smooth operation after the transfer of consulting delivery.
OPERATION MANAGEMENTE
NTE
RPR
ISE
TIME
CHALLENGE
IMPROVEMENT
LEANEXPENDITUREPROFIT
QUALITY
QU
ALITY
CONCEPTSERVICE
IMPROVEMENT
RESOURCE
STRATEGYINDUSTRY
LEADERSHIP
EN
GA
GE
VALUE
WASTECHANGE
STRATEGY BUILDINGInitiative OPERATION TRANSFER
Ü Optimizing operation processes
Ü Minimizing wastes and costs
Ü Boosting productivity
Ü Improving Overall Equipment Effectiveness (OEE)
DELIVERABLES
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G | RECRUITMENT
Ü FMCG
Ü Retail/ Wholesales
Ü Industrial Machineries
Ü Banking & Finance
Ü Hospitality
OUR SERVICES ARE CONSIDERED BEST PRACTICE IN:
STRATEGY BUILDINGInitiative OPERATION TRANSFER
C A N D I D A T E
C O M P A N Y
C A N D I D A T E
C O M P A N Y
The Job Fit & Cultural Fit Model
MATCH FITMATCH FIT
ABILITIES PERSONALITY & ENERGY CHARACTERABILITIES
NEEDS
PERSONALITY & ENERGY CHARACTER
CULTURE
Ü Detailed brief on position and environment analysis
Ü Two-way assessments with: • Behavioral Assessment • Job Comparison • Team Assessment • 360° Feedback Ü Succession planning for 6
months’ period
RETAINED EXECUTIVE SEARCH
Ü Full and rapid assistance in the recruitment of middle and senior executives for key positions
Ü Fill senior positions which are seldom advertised
STANDARD EXECUTIVE SEARCH
Ü Meet the need to hire a large number of temporary and permanent employees within a short period of time
Ü Huge database, which contains around 100,000 profiles in addition to external sources
Ü Provide thorough assessments and selections based on the requirements needed
MASS RECRUITMENT
By proactive systematic search and assessment for Job Fit and Cultural Fit, we identify and recruit the best possible candidates to the specific organization.
Our clients can expect consultation and regular feedback through-out the search process with the consultants’ full commitment, professionalism and resources.
• Executive Needs
• Directorial Needs
• Management
• Proprietor
• Society
STRATEGY
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Applying the HR training and development model by Werner & Desimone (2006) and competency development system (Comdev), designed on the basis of William Byham’s theory by our outstanding facilitators, clients’ development planning will be streamlined and implementation will become highly effcient and practical.
With our strengths in training and wide, practical experience in human resource development, we focus on programs to enhance leadership skills for management teams, effective performance for staff and state-of-the-art HR practices for corporate HR professionals.
H | PEOPLE DEVELOPMENT
Preferred Programs
STRATEGY BUILDINGInitiative OPERATION TRANSFER
In-House Training
Ü Strategic Planning
Ü Management in Practice
Ü Team Motivation
Ü Delegation & Empowerment
Ü Sales
Ü Customer Care
Ü Problem Solving
Ü Critical Thinking
Ü Goal Setting & Achievement
Lead
ers’
Sk
ills
Effe
ctiv
e So
ft S
kills
Coaching & Workshop
Ü KPIs Establishment
Ü Competency Establishment
Ü Performance - Based C&B
Ü HR for Non - HR
Ü Practical Labor Code Application
Ü Labor Relation & Crisis Management
Ü Human Capital Strategy
Ü Talent Development & Succession Planning
Adva
nced
H
RM in
use
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I | STAFFING & OUTSOURCING
STRATEGY BUILDINGInitiative OPERATION TRANSFER
1. Responsibility for production/revenue output
2. The first domestic lisenced service provider (*) License No. 02/LĐTBXH-GP issued by Ministry of Labor - Invalids and Social Affairs on July 11, 2014
3. Advanced operational management tools: TQM, TPM, Lean, 6 Sigma
4. Ability to meet large and urgent needs nationwide
> 95% Successful rate of recruitment & placement
100% Project targets/KPIs met
100% Legal compliance
OUR UNIQUE FEATURES OUR COMMITMENT TO CLIENTS
Clients have the flexibility to choose among the following competitive and essential services:
Ü Production
Ü Sales & Marketing
Ü Data entry and mining
Ü Warehousing
Ü Office administration
Ü FMCG
Ü Manufacture
Ü Finance & Banking
Ü Insurance
Ü Healthcare
Ü Electronics
FUNCTIONS OF OUR FOCUS INDUSTRIES OF OUR WIDE EXPERIENCE
RECRUIT & REPLACE
SIGN LABOR CONTRACTS
MANAGE C&B
PROVIDE EMPLOYEE TRAINING
MANAGE EMPLOYEE
KPIS
OPERATE TO ACHIEVE
DAILY OUTPUTS
Staff Outsourcing
HR Outsourcing
Payroll Outsourcing
Replace C&B Department
Tasks
Services
Full Outsourcing Service
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TRANSFERKEY CLIENTS
Manufacture
Ü Avery Dennison Ü BlueScope Steel Ü Bonfiglioli Ü Glatz Paper Ü Hyosung Ü Huhtamaki Ü Lafarge Cement Ü Scancom Ü Sika Ü Tetra Pak Ü Unigen Ü Wanek Furniture
Automobile
Ü Ford Ü Honda Ü Mercedes Benz Ü New City Group Ü Piaggio Ü Suzuki Ü Toyota Ü Truong Hai Auto
oil & gas
Ü BP Ü Castrol BP Ü Cheveron Ü Linde Gas Ü Nam Con Son Pipeline Ü PV Drilling Ü Shell Ü Top Solvent Ü Vilube
Electronics
Ü Canon Ü LG Ü Panasonic Ü Samsung Ü Toshiba
Trading
Ü AIM Ü Circle K Ü C.T Group Ü Datacraft Ü DKSH Ü FPT Ü Lazada Ü Metro Cash & Carry Ü Nguyen Kim Ü Zalora
FINANce
Ü ANZ Ü Commerzbank Ü Dragon Capital Ü Eximbank Ü HSBC Ü Indochina Capital Ü Maritime Bank Ü Techcombank Ü VIGroup Ü VP bank
Services
Ü Cheil World Wide Ü Dentsu Group Ü Generali Ü GroupM Ü Korea Life Ü Lowe & Partners Ü Ogilvy & Mather Ü Prudential Ü Thang Long Group Ü Today TV Ü VNG Ü Vietnam Airline
FMCG
Ü Abbott Laboratories S.A
Ü British American Ü ICP Ü Kinh Do Group Ü Kimberly Clarks Ü Masan Group Ü Philip Morris Ü SC Johnson & Son Ü Unilever Ü Vietnam Beverage
Chemicals
Ü Akzo Nobel Coatings Ü BASF Ü Bayer Vietnam Ü Dupont Ü Holcim Ü Jotun Paints Ü Sitto Ü Sumitomo Ü Syngenta
Pharmaceuticals
Ü Gedeon Richer Ü Hoa Thien Phu Ü SGK Ü Sanofi Aventis Ü United Pharma Ü Zuellig Pharma
Logistics
Ü Altus Logistic Ü Damco Ü DHL Ü Fedex Ü Geodis Wilson Ü ITL Ü Linfox Ü Logitem Ü Maersk Line
F & b
Ü Coca Cola Ü Diageo Ü Jupiter Food Ü Lavie Ü Nestle Ü Nutifood Ü Pepsi Foods Ü Pernod Ricard Ü Sabmiller Ü Suntory F&B Asia Ü Vinamilk Ü Vinasoy
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SUCCESSFUL STORIES
“L&A has been providing staffing and recruiting services to ICP since 2008. The partnership has proven to be very successful, through their commitment and flexibility, allowing us to solve a number of business problems that typically show up on very short notice. Today, we view L&A as a valued resource partner and look forward to continuing to work with the L&A team on efficient solutions to business challenges to ensure the continued growth of both L&A and ICP.”
Mr. NGUYEN, NGOC ANH TUAN Vice President - Human Resources
“Being distinctive from other current service providers, L&A focuses deeply on meticulously researching clients’ needs to come up with suitable solutions. We sincerely hope to continue to cooperate with L&A in our future training programs, as we are entirely confident in partnering with L&A during the developing people process. L&A will always be our leading choice.”
Ms. PHAM, THI BICH NGOC Senior HR Manager
“Recruiting, retaining and motivating great teams is the key to success of Generali Life Vietnam and we need great tools and partners to do this. Extended DISC® Assessment System, which is offered by L&A, is one of the best profiling tools and partner that any senior manager can use to stay ahead in today’s fast paced rapidly changing business world. L&A has provided clients a profiling system that is easy to use, effective and you can understand without needing a degree in psychology.”
Ms. NGUYEN, THU THUY Head of Human Capital
“Through the consultancy of L&A, the Balanced Scorecard has been implemented by TASCO to strengthen our operating culture and make it performance-based.The BSC helped us define our strategy, restructure the organization, focus on customers as well as target the internal capabilities (processes and people). We needed to put in place a management system that would help us clearly translate our vision and strategy into achievable and measurable objectives. Only when we are clear of our strategic direction and objectives, will we be in a better position to put in place plans and mechanisms that address our long term goals.”
Mr. PHAM, QUANG DUNG Chairman
“To maximize the return on investment in competency development for employees, we would like to focus on the most beneficial and appropriate training courses. We chose L&A as our partner in investigating and establishing training plans for our branch system in 2011. Their application of Werner & Desimone model, along with the 3-level assessment reflects truthfully mandatory skills needed for employers and employees that bring about practical benefits”.
Mr. DANG, VAN DUNG HR Manager
20www.l-a.com.vn
Add 2nd Floor, 140 Nguyen Van Thu Street, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam
Tel (84 -8) 3910 3311
Fax (84 -8) 3910 0468
Email [email protected]
Website www.l-a.com.vn