TOSHIBA TEC MALAYSIA

NEWSLETTER

Issue No.: 03/2017 www.toshibatec.com.my

An in-house blood donation drive was held for a day on December 5th, 2016 at Theatre 2 to encourage staff of Toshiba TEC Malaysia to donate blood to the National Blood Bank (Pusat Darah Negara) of Malaysia. Both existing and new donors participated eagerly. After the event, a report was generated by the National Blood Bank stated that the drive had a total of 48 donors, and 31 pints of blood was successfully donated. 16 were existing donors, while 15 were new donors. Overall, it was a fulfilling programme.

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EVERYONE CAN

BECOME A SAVIOR

e-Bridge Next Series Launch & Movie Night – In conjunction of the introduction of the…

Chinese New Year & Lion Dance - The usual blazing Chinese New Year sun never fails to the sky up…

Corporate Social Responsibility – Toshiba Group Simultaneous Social…

11 2 12 Pg. Pg. Pg.

Blood Donation will cost you nothing but it will save a life!

In conjunction with the introduction of the brand new e-Bridge Next Series, Toshiba TEC Malaysia invited customers from SME and government industries to celebrate the launch of new Toshiba e-Bridge Next Series at Golden Screen Cinema (GSC) Pavilion on October 6th, 2016. We are proud to announce our latest 5 new high end multifunction printer series which consists of 3 colours and 2 monochrome.

The event started with opening remarks, delivered by the General Manager, Mr. Stanley Chen. Mr. Stanley said, “These latest e-STUDIO series, represent our most innovative and intuitive MFPs to date. We understand that every industry has unique workflow needs, which is why we integrated state-of-the-art and customizable technology to meet the complex demands of today’s business users”. The product presentation was then carried out by the Product & Solution Specialist, Mr. Eric Toh, to introduce the features and uniqueness of new Toshiba e-Bridge Next Series. This series features a new platform and design, with basic body color that changed from ivory to modern sophisticated stylish black. We hope that the audience has a clear insight on Toshiba e-Bridge Next Series. After the introduction, the customers stayed back to watch the movie, entitled “Deep Water Horizon”. We wish that everyone who dropped by enjoyed the night.

Customers who registered at the registration counter upon arrival had redeemed their movie tickets and combo sets. They were also delighted to receive the goodies bag as a token of appreciation.

TTMS News 2

EXHIBITS AT MALAYSIA’S MOST

PROFESSIONAL LOGISTICS & WAREHOUSING

TRADE EVENT

Logisware is a unique trade exhibition dedicated to the logistics and warehousing market players and industry stakeholders to explore greater business opportunities and latest technology in both the local and international market. To efficiently manage the supply chain, a well established barcode system for transporting resources and managing logistics is essential. Toshiba TEC Malaysia exhibits some of the barcode label printers in the first Logisware. One of the premium range industrial printer, the B-EX4T comes with a wide variety of applications that boasts a mid-range price tag. The B-FV4T is a compact yet stylish desktop printer series which integrates seamlessly into existing systems and provide supreme reliability. While the B-SA4T, a barcode label printer that combines the functionalities and robustness of an industrial printer with the compact footprint and ease of use of a desktop printer.

MALAYSIA INTERNATIONAL LOGISTICS & WAREHOUSING TECHNOLOGY EXHIBITION

LOGISWARE M A L AY S I A 2 0 1 6

3rd ► 5th NOVEMBER 2016 ● KUALA LUMPUR CONVENTION CENTRE (HALL 5) ● BOOTH A29

Aside from the hardware, we introduced some of the easy-to-use solutions designed for the logistics and warehousing industry which include the Label Printing System, Warehouse Inventory System Solution and Mobile Delivery System to improve the operation’s efficiency and effectiveness. Moreover, Toshiba TEC Malaysia also showcased one of the (EBN) series printer, e3505AC and the multi-interactive screen, T-Screen to demonstrate how these equipments are able to meet the requirement of daily operations with the aim to tap into the logistics industry. Nevertheless, our Solution Specialist, Mr Soh Kian Huat gave a presentation entitled, “Toshiba’s One Logistics Solutions” to educate the audience on how we offer full technological solutions that have the ability to seamlessly integrate into business’s existing workflows and networks. This can instantly impact business by reducing costs, managing demanding deadlines, whilst improving overall business efficiency in today’s challenging logistics industry.

TTMS News 3

To further expand TTMS’s exposure in different industry, TTMS had embarked on a one-month fair which was the “Toshiba Education Solution Fair”. This fair was held at Toshiba HQ, from March 1st ,2017 to March 31st ,2017. The sales team encouraged and invited potential customers to attend to this informative fair to highlight the variety of solutions that TTMS can offer particularly in the education industry. In this Toshiba Education Solution Fair, our solutions team had introduced and showcased our solutions to the customers. The solutions that were introduced include printing solutions, digital signage solutions, asset management solutions and etc. Moreover, the solutions team had explained and demonstrated on how these solutions could be tapped into education industry to give further understanding of the solutions to the customers. To sum up, this one-month fair had managed to educate our customers on how these solutions can further enhance the education system and bring learning experience to a whole new level.

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TTMS HQ successfully organized 5 seminars during financial year 2016 B; 3 from the Corporate and Solutions Team and 2 from the Government and Standard Team. The Government and Standard Team had effectively carried out 2 seminars during the month of November 2016 and February 2017. These seminars were held in E-City Hotel and Putrajaya Marriott Hotel and managed to garner 63 customers from 23 private and government bodies. Customers were impressed with Toshiba’s modern and technologically advanced products and solutions showcased and each left with positive reviews and good feedback. In total, TTMS branches managed to successfully organize 14 seminars which were well-received by customers. These seminars were attended by 412 customers from 220 prestigious companies and government bodies. The seminars provided a great platform for potential customers to test and witness the remarkable performance of Toshiba’s products and solutions while existing customers were exposed to different products and solutions and were eager to upgrade their current machines for a more improved workflow.

HQ & BRANCHES SEMINAR

EDUCATION SOLUTION FAIR

TTMS News

Toshiba TEC (Thailand)’s in-house seminar on October 20th, 2016 was successfully organized to mainly showcase the world’s first paper reusing system, e306LP and eRD30, to environmentally conscious customers. The aim of this seminar was to highlight how our environmentally friendly product not only boosts operational efficiencies but also economic significance through a more effective paper usage.

Another in-house seminar was conducted on February 10th, 2017 to showcase Toshiba’s e-BRIDGE Next series, Weiss 2L and Reuss models. The customers who attended this session were impressed by Toshiba’s technologically advanced MFPs that were available in black and white as well as impactful colors. Besides that, customers were also given in-depth product demonstrations of the T-Screen as well as various Toshiba solutions and left with positive reviews.

TTT News 5

Toshiba TEC (Thailand) had effectively conducted a seminar at Grand Centre Point Terminal 21 on March 16th, 2017 to more than 20 participants. Various products and solutions were showcased including Phoenix 2, Reuss, Shasta, T-Screen, Barcode Printers, Toshiba’s e-Print Management System, Smart Meeting Room and Smart Office. The seminar provided customers with an opportunity to experience the product and solutions through live demonstrations as well as request for hands-on demonstrations in their respective organizations. The seminar ended with interactive activities with customers and a Q&A session.

TOSHIBA TEC (THAILAND)

01

02 03

SEMINARS

TTMS News 6

On February 6th, 2016, Mr. Shinichi Mimura (WebAPI Project Leader, TTEC) and Mr. Abhishek Anand (WebAPI Developer Leader, TSIP) have conducted a 3 days training in TTMS for ESD and DPS departments, the training was a collaboration between TTEC and TTMS to share what the WebAPI SDK can offer for 3rd party system integration. The overall training demonstrates the development of an embedded application with WebAPI-Framework, setting up

the WebAPI SDK and also the development environment. They also shared with us on some insights on the functionalities of the MFPs, and how developers can materialise the WebAPI SDK. It was a fruitful 3 days training session, as it provided in-depth hands-on experience to the developers to understand what embedded application can be offered via the SDK provided.

WebAPI TRAINING

The ST-F20 has a compact design due to the combination of both main unit and display. Two colours, black and white, are available to match the decor and atmosphere of your shop. The bright, easy-to-read display is operated by touch, making it as easy to use as a smartphone. In addition, the edge-to-edge all glass fronts makes it drip and dust-proof, and makes cleaning a snap. The fan-less design greatly reduces the openings that can allow dust and smoke to enter the unit and lead to failure. With no rotary fan noise, this unit is ideal for quiet environments.

THE NEW ST-F20 POS TERMINAL ● Stylish yet compact design ●

A high-performance CPU and large memory are combined to provide excellent performance and smooth operation. A dual-screen configuration is available, to suit your shop’s environment and the tilt-able display can be angled up to 90 degrees for easy viewing.

NEW PRODUCT!

TTMS News 7

With the brand new e-BRIDGE Next controller technology, they offer ultimate user experience, industry-leading security standards, customisable user interface, and advanced administration features. New service UIs, improved mechanical designs and new materials are incorporated. From a service perspective, these advanced changes means our approach towards data collection and troubleshooting will change. This is an opportunity for everyone to learn the newer eBN service support interfaces in order to adopt a newer approach and align ourselves with these new expectations. We are proud to announce that Mr. Chin Yean Hae and Mr. Chong Geow Shin of DPS Service, HQ Malaysia managed to edge up the competition and emerged as winners in this campaign. Mr. Chin Yean Hae won a Silver Award in the Standalone Colour Category, followed by Mr. Chong Geow Shin with a Bronze Award in the Network Category. Let’s extend our congratulations to all winners! Well done!

GREAT ACHIEVEMENTS

BY THE SERVICE TEAM

Once again we triumphed at the recent 19th Quality Service Campaign (QSC): eBN – Next Level of Service Excellence which was held by Toshiba Singapore (TSP) on March 1st & 2nd, 2017. Toshiba TEC Malaysia walked away with two notable awards, Standalone Colour Category – Silver Award and Network Category – Bronze Award. The campaign aimed to create awareness on the eBN and reinforce the need for field engineers or technicians to be proficient in them.

eBN- NEXT LEVEL OF SERVICE EXCELLENCE

19th QUALITY SERVICE CAMPAIGN

TTMS News 8

Toshiba TEC Malaysia has been recognized as one of the

Top Three Most Preferred Photocopier by Malaysia SME Media Group

The Malaysia SME Media Group engaged small medium enterprises (SMEs) in Malaysia to discover and acknowledge the nation’s top performing and most SME-friendly multinational corporations. As such, an exhaustive survey that adhered to the highest standards of quality and international best practices was taken and Toshiba TEC Malaysia emerged as one of the Top Three Most Preferred Partner by SMEs in the Photocopier Category. Toshiba TEC Malaysia’s Multi Function Printers are developed to blend a newly-engineered software and advanced hardware set to address the print, document management and workflow needs of virtually any business application.

Toshiba's photocopier features a more durable and reliable engine to amplify uptime and reduce total cost. It also provides the flexibility to accommodate customers' workflow needs. Toshiba TEC Malaysia persistently provides the best solutions and quality products for each of the customers. They will continuously improve and develop on its services and products to better meet customer expectations and their business needs.

Tips & Tricks 9

BENEFITS OF A ZERO-WASTE OFFICE

Practice switching off electricity

Develop a habit to switch off lights and air-conditioners if you are the last one to leave the office or whenever it is not in usage.

Figure out where and why office waste is generated and learn how to control it.

Place recycling bins near every copier and printer to ensure waste paper to be recycled in a proper method.

Enable double sided printing on printers and copiers.

If you drink coffee everyday, consider using a reusable cup instead of paper cups. Use metal silverware or ceramic instead of plastic.

Dispose paper systematically Reusable items

Reduce paper usage Understand your waste stream

Reduced waste means reduced costs.

Every ton of paper that is recycled saves 7,000 gallons of water and 17 trees.

Beneficial on a financial and environmental level.

Monetary Savings Protect the environment Energy Savings

HOW TO CREATE A ZERO-WASTE OFFICE

MOVING FORWARD TO ZERO-WASTE OFFICE MOVING FORWARD TO ZERO-WASTE OFFICE

Around TTMS 10

Futsal Tournament

Did you know that one of the six spectator sports with the most number of fans is football? Instead of organizing a stadium-sized football match, Toshiba TEC Malaysia organized a smaller scale futsal tournament on October 22nd, 2016 (Saturday) at Extreme Park, Sunway South Quay. The futsal tournament successfully attracted 6 males teams to participate, a total of 42 participants. These 6 teams played round-robin, in which each team meets all other contestants in turn.

After competing in tough matches, the champion goes to Klasiko FC, which walked away with RM500 cash and medals. The runner-up and 2nd runner up are Red Venoms FC and Ayam Itik FC who was awarded with RM400 and RM300 along with medals respectively. On top of that, there were also top scorers who earns 15 points which were Nur Azman Bin Abdul Khalid and Mohd Safwan Afifi Bin Azizan.

1st Runner Up: Red Venoms FC Champion: Klasiko FC 2nd Runner Up: Ayam Itik FC

THE SPORTS PAGE The badminton tournament is organized annually to crown the best badminton players in Toshiba TEC Malaysia. This year, the tournament was held on February 18th, 2017 at Extreme Park, Sunway South Quay and a total of 36 players registered for the Men’s Doubles and Mixed Doubles categories. Along with the medals, the Mixed Doubles champion, runner-up and 2nd runner-up winners walked away with RM400, RM300 and RM200 respectively and RM300, RM200 and RM100 for Men’s Doubles category respectively. The Super Smash Bro won the championship in the Men’s Doubles category after having a tough match with PBS. Kokokai won the 2nd runner-up title by defeating B4 Dis. The Mixed Doubles’ champion title was won by Master Rookies. The runner-up and 2nd runner-up go to Leave It Blank and Badie Bashers respectively.

Another one of the most anticipated sports tournaments of the year is the bowling tournament. The tournament was held at Mega Lane, Sunway Pyramid on March 18th, 2017. The bowling tournament always attracts the most number of staff to participate. 30 teams which consisted of 60 male and 60 female staff, a total of 120 players participated in this event, including the management. The bowling championship was won by Sportsmanship with a total score of 1,262 for 3 games. This was followed by the Thunder Strike and Siku Lipat who scored 1,204 and 1,201 respectively. All winner teams managed to walk away with trophies. Apart from that, the champion, runner-up and 2nd runner-up winner teams received RM400, RM300 and RM200 cash prizes accordingly. Moreover, Ishak and Mogana Priyah who played a total score of 429 and 330 won the male and female top scorer title respectively and walked away with a trophy and RM150 cash prize.

Around TTMS 11

The usual blazing Chinese New Year sun never fails to light up the sky with spring atmosphere. Red long firecrackers hung outside along with the percussion accompaniment, consisting of cymbals, drums and gongs to imitate the lion’s movements. It’s the time for the vibrant lions and their majestic dance routines to light the office with joy and goodwill. Staff of TTMS were invited to celebrate this festive event and their anticipation towards this event has filled the room with excitement. The lion dance was followed by our first ever “lou sang” arrangement, a prosperity toss by the management team at the courtyard. The “lou sang” was made to shape like a cherry blossom tree with yellow flowers to signify good fortune, abundance, and ever blooming growth in the company.

CHINESE NEW YEAR

& LION DANCE

Lastly, the lively lions went to all departments to shower our staff with blessings, honour, prosperity and good luck. Overall, it was a happy and lucky day for all of us!

Fire drills at work place is essential to raise staff’s awareness on the emergency preparedness in the building in order to exit the building in the quickest and safest way possible if a fire, smoke, carbon monoxide or other emergency occurs. Besides that, the drill will help staff familiarise with the running route and sound of the fire alarm. The goal of an emergency evacuation plan is to ensure all employees and visitors get out of the facility safely and all are accounted for after evacuation. Having done our fire drill on October 19th, 2016, staff of TTMS has successfully evacuated and gathered at the assembly point in 2.34 minutes, breaking our previous record and making sure that we complied with the requirements of the ISO 14001 Emergency Preparedness. To conclude, the fire drill was effectively executed thanks to our team of fire marshals, coordinators, and cooperative staffs.

FIRE DRILL

8th February 2017

Around TTMS 12

CORPORATE SOCIAL RESPONSIBILITY

“To be doing good deed is man’s most glorious task.” – Sophocles.

The Toshiba Group has long been encouraging its subsidiaries all

around the world to promote social contribution activities in their

respective homeland. Mr. Satoshi Tsunakawa, the President and

CEO of the Toshiba Corporation urge all to rethink Corporate

Social Responsibility by simultaneously developing corporate

activities and contributing to the achievement of a sustainable

society.

In addition, voluntary participation in social contribution

activities is a meaningful way for individuals to help in solving

social problems. Toshiba Group recognizes and promotes this,

and once again on December 5th, designated by the United

Nations as "International Volunteer Day“, which also known as

“Social Contributions Simultaneous Action”, and encouraged

employees around the world to join together and carry out

social contribution activities.

At Toshiba TEC Malaysia, we have held three programmes in

conjunction with the event that includes a Blood Donation

Drive, Charity Donation Campaign of recyclable items, and Dine

for Charity, a fund raising project.

TOSHIBA GROUP’S SIMULTANEOUS SOCIAL CONTRIBUTION ACTION 2016

DINE FOR CHARITY – OLD FOLKS HOME VISITATION

Dine for Charity is a fundraising campaign that was raised with

the supply of hearty meals from our local food deliveries. The

staff of TTMS donated to charity while buying themselves a

delicious lunch. The collected fund was used to buy daily use

items for Ci-Hang Old Folks Home called Rumah Bakti Ci Hang

initiated by Persatuan Kebajikan Ci-Hang Chempaka Selangor.

Mr Thye, Logistics Manager and two HR staff represented the

company to present the items on January 23rd, 2017. Daily

items such as dry food, packet drinks, toiletries, washing

needs, and monetary donation were given.

CHARITY DONATION CAMPAIGN

RUMAH BAKTI CI HANG 23rd JANUARY 2017

19th JANUARY 2017 TZU CHI FOUNDATION

Charity Donation Campaign was held to encourage staff to donate unwanted yet usable items by bringing it to the office. The saying, “One man's trash is another man's treasure”, encouraged many to participate eagerly. The items collected were donated to Tzu Chi Foundation recycle centre. The handover of the items was held on January 19th, 2017 to Mr. Jee Say Loo, Tzu Chi volunteer. Items collected include: (1) Clothes - 318 kg (2) Electrical & other items - 11 units (3) Paper, book & magazine - 673 kg (4) Plastic - 28 kg