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Metro TORONTO Convention Centre MAY 15-18 2017 REGISTER TODAY TO RECEIVE THE EARLY BIRD PRICING TORONTO, ON The PMI Registered Education Provider logo is a registered trademark of the Project Management Institute, Inc. Endorsed Conference Producer TM YEARS 28 24 EARLY BIRD MAR. UNTIL & PDUs CDUs TRANSFORMING BUSINESS EXCELLENCE

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1 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

Metro TORONTOConvention Centre

MAY15-182017

REGISTER TODAY TO RECEIVE THE EARLY BIRD PRICING

TORONTO, ON

The PMI Registered Education Provider logo is a registeredtrademark of the Project Management Institute, Inc.

Endorsed ConferenceProducerTM

YEARS

28

24

EARLYBIRDMAR.UNTIL

&PDUsCDUs

TRANSFORMINGBUSINESS EXCELLENCE

2 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

GREETINGS FROM THE CONFERENCE DIRECTOR

TRANSFORMING BUSINESS EXCELLENCE:A NEW WAY OF THINKING

Welcome to both a challenge and an opportunity. Our team would like to offer both, while sharing some insight on one of the most unique combinations of sessions and workshops available to you across North America.“Transforming Business Excellence” is more than our conference theme – it’s about establishing a long-term mindset that enables us to achieve, believe and deliver.As a project or business analysis professional, you are often tasked with managing teams, predicting shifting scenarios and ensuring careful direction, while understanding the importance of the bottom line. ProjectWorld*BusinessAnalystWorld Toronto is designed to create circumstances that deliver these breakthrough skill-set learning situations. Whether it’s through recognized experts and innovators in the fields of Project Management and Business Analysis or peer-to-peer casual conversations, the learning process will be natural and, often neglected, fun!Along with our ongoing robust list of activities, we have added new tracks that include Agile, Leadership and Change Management. Both will inspire and educate in a meaningful way. In fact, it’s important to remind you that we are a PMI and IIBA Endorsed Education Provider. Attendees earn 1 credit for every hour of education – 28 in total over 4 days, which goes a long way to renewed certification.Our innovative keynote speakers include: Curt Steinhorst (Thriving in the Age of Distraction); Roger Haskett (Power of Play); Cheryl Cran (The Future of Work is Now – Are You Ready?); and Mike Kerr (Inspiring Leadership).I encourage you to take a moment from your busy day to review this concept of gathering/sharing insight and make an informed decision on what this opportunity might mean to you and your team.

AMY RUDDELLAMY RUDDELL

Amy Ruddell | Senior Group DirectorPW*BAWorld TorontoEmail: [email protected] | Phone: 1 888-443-6786 ext. 2236

3 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

WHY ATTEND?

• WHO ATTENDS •

Earn up to28 PDUs & CDUs

COMBINEDNETWORKING

Top Quality Education atCompetitive Prices

Local Event at aConvenient LocationFace-to-Face Interaction

with your Peers

Regional Advisory Board that TargetsLocal Issues

Unique Conference Model

The PMI Registered Education Provider logo is a registered trade mark of the Project Management Institute, Inc.

PROJECTWORLDTeam Leaders

Project Coordinators

Project Managers

Project Directors

Strategic Managers

Education and Training Professionals

Directors and Managers

Software Programming Managers

R&D Managers

Change Managers

BUSINESS ANALYST WORLDBusiness Analysts

Systems Analysts

Business Technologists

Technical Analysts

Requirements Analysts

Requirements Planners

Process Managers

Product Design & Development Professionals

Business Process Engineers

Education and Training Professionals

Directors and Managers

IS/IT Managers

Quality Assurance Managers

Software Programming Managers

4 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

For the first time in history, we live in a world without any barriers to connection or communication. This has fundamentally altered the way people work, engage, communicate, and relate to one another. The same technology that simplifies processes also compromises our focus and makes it ever more difficult to reach increasingly distracted customers. Attention resources have never been more competed over, or more depleted. We are asked to process four times the information that people dealt with in 1986, but with less space and time to actually think. Advertisements, alerts, emails, constant notifications — no wonder the average Canadian struggles to make it three minutes without being interrupted! In this intensely practical speech, Curt Steinhorst shares communication insights that help you rise above the noise and focus on strategies that help you block it out.

2017 KEYNOTE SPEAKERS

THE POWER OF PLAY

THRIVING IN AN AGE OF DISTRACTION

RO

GE

R H

AS

KE

TTE

ng

agem

ent

Un

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MAY 15TH, 20173:15PM - 4:30PM

CU

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S ST

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MAY 15TH, 20178:30AM - 9:45AM

Bored of boring meetings? Tired of tired employees? Learn fascinating new ways to turbocharge learning, relationships, and happiness.New studies in neuroscience have identified the Power of Play as one of the best methods to create engagement, increase performance and supercharge creativity and innovation. In a word, play is MAGIC.Roger demonstrates innovative techniques that incorporate elements of play into education, meeting, and team programming. As an advocate for active, participant-driven sessions, Roger will showcase how to weave together learning, networking, and fun using interaction, theatrics and friendly competition.

5 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

2017 KEYNOTE SPEAKERS

THE FUTURE OF WORK IS NOW- ARE YOU READY?

INSPIRING LEADERSHIP:CREATING A PURPOSE-DRIVEN, VALUES-BASED, INNOVATIVE AND YES, FUN CULTURE FOR A 21ST-CENTURY WORKFORCE

MIK

E K

ER

RE

MC

Co

rpo

rati

on

MAY 16TH, 20173:15PM - 4:30PM

CH

ER

YL

CR

AN

Lead

ersh

ip &

Ch

ang

e E

xper

t MAY 16TH, 20178:30AM - 9:45AM

What will leaders and their teams have to do to thrive today and beyond to the year 2020? Today’s challenges include ongoing global change, technological innovation and changing workplace dynamics. Employee engagement, creating leaders for the future, attracting and retaining top talent are all elements that are rapidly changing and impacting the way we work and how we need to change to meet the challenges of the future workplace. This keynote will provide researched global business insights, thought provoking, creative, leading-edge ideas and strategies on how leaders can take immediate action to increase team buy-in, adaptability and execution NOW as we head towards 2020.

Why this topic? Culture drives success. When I ask inspiring leaders from around the world what’s been more important to their success – business strategy or culture – 95% say it’s their culture. But great cultures don’t happen by accident. An inspiring culture requires a dedicated commitment by every leader in an organization. The Human Capital Institute suggests that 70% of a leader’s time should be focused on talent development and culture building – culture is just that important. So if you want an inspiring culture, there’s no getting around it – you need to invest in making that happen!

6 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

WORKSHOPS SCHEDULE AT-A-GLANCE

MONDAY, MAY 15TH

PM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

TUESDAY, MAY 16TH

Change Management for Project Management Success

Monday/Tuesday Workshops are 4 hours in length and include lunch with the AM and PM Keynotes.Wednesday Workshops run from 8:30am to 4:30pm

Leadership Bootcamp

Your Path to Business Analysis Mastery

How to Build, Run and Shutdown a PMO

Presenting for Results

Difficult Feedback Conversations

Rich Batchelor, Capillary Consulting

Rhonda Scharf, Training & Consulting

Jas Phul, ESR, IIBA

William Dow, Dow Publishing, LLC.

Sarah Neville, Open Line

Sarah Neville, Open Line

10:15AM

3:00PM

10:15AM

3:00PM

Strategic Enterprise Analysis: Start Stronger - Finish Faster

WEDNESDAY, MAY 17TH

Interpersonal Communication

Delivering a Successful Project Every Time

Engaging Your Project Team Through Managing Performance

Scrum Mastery—Essential Skills for Team Excellence

No, That’s Not What I Meant! A Guide to Writing “Better” Requirements

Build Truly Effective Process Maps with Visio

No-Nonsense Behaviours that Lead to Exceptional Performance

Use the Business Model Canvas toFoster Strategic Conversation and Solutioning

Portfolio Management – 5 Key Elements for Success

Little Slices of Big Truths: Think, Learn and Work Differently

Project Management Nuts and Bolts

From Lessons Learned to Lessons Applied

Facts Tell, Stories Sell:How to Storify Data and Information to Get Your Point Across

Eric Bloom, Manager Mechanics, LLC

Victoria Kumar, AIG United Guaranty

Gregg Brown, TildaShift

Bob Galen, Zenergy Technologies

Jennifer Battan, Out of the Box BA

Scott Helmers, Harvard Computing Grp.

Neal Whitten, The Neal Whitten Grp.

Curtis Michelson, Minds Alert, LLC.

Russell McDowell, Russona Consulting

Bob Prentiss, Bob the BA

Dave Davis, General Electric

David Barrett,Schulich School of Business

Lori Silverman, Partners for Progress

8:30AM

4:30PM

Paul Crosby, Bob the BA

7 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

WORKSHOPS SCHEDULE AT-A-GLANCE

PM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

THURSDAY, MAY 18TH

Thursday Workshops run from 8:30am to 4:30pm

Essential Leadership Skills for Project Managers

Understanding Business Models and Gaining Customer Insight

Victoria Kumar, AIG United Guaranty

Michael Lachapelle,Business Model Fulcrum

Operational Excellence 101

Agile Modeling for 21st Century Analysis

Proven Ways to Enhance Strategic Thinking in Yourself and Others

The Executive Overview to Portfolio Management –Maximizing Your Success Rate on Projects

Dispel Agile Misconceptions and Start Writing Good Agile Requirements

10,000 Foot Overview on Benefits Realization and Portfolio/Program/Project Management

Technology Impact on Project Management

Building and Leading High Performance Dream Teams

Badass Business Analysis Techniques!

Business Process Modeling from A to Z:The Journey from Process Architecture to Process Requirements

Gregg Rock, BPMInstitute.org

Cole Cioran, Blueprint Software Systems

Lori Silverman, Partners for Progress

Russell McDowell,Russona Consulting Corp.

Christian Sioui, Blue Brain Corp.

Dave Davis, General Electric

Beth Spriggs,Leadership for Educational Equity

Neal Whitten, The Neal Whitten Grp.

Bob Prentiss, Bob the BA

Roger Burlton, Process Renewal Grp.

8:30AM

4:30PM

8 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

10:15AM

11:15AM

11:30AM

12:30PM

12:45PM

1:45PM

2:00PM

3:00PM

MONDAY, MAY 15TH

4:45PM

6:00PM NETWORKING RECEPTION & SPONSOR SHOWCASE

BA & BEYOND BA & BEYONDPMs TO THE RESCUE PMs TO THE RESCUE

Stop Writing User Stories and Start Doing

AnalysisCole Cioran

Blueprint Software Systems

How a Kindergarten Color Chart Can Help us

Understand Business Logic

Paul MulveySage

The Secret to Building Project Team CommitmentReg Scotland

Canadian Management Centre

Communication

Project Communication Tools - The Guide

to Communicating Effectively!

William DowDow Publishing, LLC

Your Customers (Stakeholders) are

ChangingMatthew Leach

NTT DATA, Inc.

LUNCH BREAK

How The Rockstars Of Project Management Deliver Mega Projects Without Gantt Charts

Bruce HarphamBMO

Inculcating Virtual Project Leadership:

Theory to ApplicationMichael Oliver

MITRE

Impact Mapping - How to Make Value-Driven Prioritization a Reality

Mathias EifertExcella Consulting

LUNCH BREAK

Lean, in 60 MinutesVincent Mirabelli

Global Project Synergy Group

50 BA/PM Hacks in 50 Minutes

Paul MulveySage

Stop Gathering Requirements and Start

Building Them!Perry J. McLeodThe New BA, Ltd.

Courageous Project Management

Martin FenelonCGI Group, Inc

The Influential Project Manager

Reg ScotlandCanadian Management

CentreCommunication

The Agile Business Analyst

Bob PrentissBob the BA

THE POWER OF PLAY

THRIVING IN AN AGE OF DISTRACTION

ROGER HASKETTEngagement Unlimited

CURT STEINHORSTFocusWise

3:15PM

4:30PM

8:30AM

9:45AM

SYMPOSIUM SCHEDULE AT-A-GLANCE

9 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

10:15AM

11:15AM

11:30AM

12:30PM

12:45PM

1:45PM

2:00PM

3:00PM

MONDAY, MAY 15TH

4:45PM

6:00PM

LEADERSHIP CHANGE MANAGEMENTTECHNOLOGY AGILE OVERDRIVE

12 O’clock High: Leadership Lessons for

PMs and BAsMartin Fenelon

CGI Group, Inc.

Powerful Communications: The

Cornerstone for Gaining Commitment to Your

Change ProjectSiobhan Brown

TidalShift

Hot Technologies 2017 for PMs and BAsJames Spellos

Meeting U

The Adaptive Agile Business Analyst - How to maximize your

effectiveness regardless of your organization’s Agile maturity

Leon SabarskyHealthy Agile, LLC

Defining Value: Perspective is

Everything!Angela Wick

BA-Squared, LLC

LUNCH BREAK

App-tastic-tastic: 60 Apps in 60 Minutes

James SpellosMeeting U

The 21st Century Project Manager as Change

Master - Do You Have the Skills?

Supriya DesaiDesai Transformation, LLC

Queen Bees, Control Freaks, and Project Saboteurs –

Dealing with your Workplace Nightmares

Paul PelletierPaul Pelletier Consulting

LUNCH BREAK

Waterfall-Agile Hybrid Approach

Toufik TaibiUnion Gas Limited

Diversity Intelligence: Inspiring by Including

Paul PelletierPaul Pelletier Consulting

Collaboration, Communication &

Crowdsourcing:Taking Social Media to a Whole New Level in Your

Organization Leslie Hughes

Agile Product Ownership and Business Analysis -

Models of collaboration to get to viable products!

Angela WickBA-Squared, LLC

Effective Strategy Implementation: Combining

Project Mgmt and Change Mgmt Principles for

Improved Business ResultsAndrew Sinclair

TrajectorE Management

3:15PM

4:30PM

8:30AM

9:45AM

LUNCH BREAK

SYMPOSIUM SCHEDULE AT-A-GLANCE

““

“WE HAVE ENTERED AN AGE OF DISTRACTION. ON AVERAGE, PEOPLE ONLY WORK 3 MINUTES BEFORE INTERRUPTION. IT

TAKES 23 MINUTES TO GET BACK TO THE ORIGINAL TASK.

PLAY IS PROVEN BY NEUROSCIENCE TO BE ONE OF THE MOST EFFECTIVE WAYS TO TURBOCHARGE

HAPPINESS AND PRODUCTIVITY IN YOUR WORK, YOUR RELATIONSHIPS AND YOUR LIFE.

10 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

10:15AM

11:15AM

11:30AM

12:30PM

12:45PM

1:45PM

2:00PM

3:00PM

TUESDAY, MAY 16THSYMPOSIUM SCHEDULE AT-A-GLANCE

4:45PM

6:00PM NETWORKING RECEPTION & SPONSOR SHOWCASE

BA & BEYOND BA & BEYONDPMs TO THE RESCUE PMs TO THE RESCUE

Putting the “Story” Back into the User Story

Bob GalenZenergy Technologies

Enterprise in Analysis: That Twinkle in Their Eye

Paul CrosbyBob the BA

Lesson Learned: State-of-the-Art Risk

Management Tools and Techniques for Industrial

ProjectsPeter Stumpf

Siemens Canada Ltd.

From Strategy to Execution:

Bridging the GapDavid Barrett

Schulich School of Business

Story-Mapping: How an Agile BA can Create a

Better Road MapStephanie Vineyard

Excella Consulting

LUNCH BREAK

Choosing the Right Lifecycle for Your Project

Kevin BrennanStraiteis Consulting

Seven Process Tools for Business Analysts

Roger BurltonProcess Renewal Group

Parlay Like a BA PirateJennifer BattanOut of the Box BALUNCH BREAK

Portfolio Management Implementation: What

You Need to KnowMeral Altinbilek, Morgan Stanley & Christine Aykac

Wareness Training + Consulting

Bulletproof Business Cases: 5 Critical Things Every Project Proposal

Needs Richard Larson

Watermark Learning, Inc.

What’s Hot and What’s Not: 2017 Trends in

the World of Business Analysis

Elizabeth LarsonWatermark Learning, Inc.

The Steve Jobs Way – A Case Study On

Innovation & LeadershipEric Bloom

Manager Mechanics, LLC

Program and Project Managers for Creative

and Innovative LeadersVictoria Kumar

AIG United Guaranty

How Funky is Your Chicken, How Loose is

Your Goose?Curtis Michelson

Minds Alert, LLC.

INSPIRING LEADERSHIP

THE FUTURE OF WORK IS NOW - ARE YOU READY?

MIKE KERREMC Corporation

CHERYL CRANLeadership & Change Expert

3:15PM

4:30PM

8:30AM

9:45AM

11 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

10:15AM

11:15AM

11:30AM

12:30PM

12:45PM

1:45PM

2:00PM

3:00PM

TUESDAY, MAY 16THSYMPOSIUM SCHEDULE AT-A-GLANCE

4:45PM

6:00PM

LEADERSHIP CHANGE MANAGEMENTTECHNOLOGY AGILE OVERDRIVE

Love Your Work! Values Driven Career Planning

Ryland LeytonLeyton Publishing &

Education

Creating a Climate for CHANGE using a COACH APPROACH

Razina VisramCocentric

Hot Technologies 2017 for PMs and BAsJames Spellos

Meeting U

The Journey to Creating Testable Requirements

Bharti Rupani

7 Leadership Secrets from Ender Wiggin

(Ender’s Game)Hans EckmanSunTrust Bank

LUNCH BREAK

App-tastic-tastic: 60 Apps in 60 Minutes

James SpellosMeeting U

Cartwheeling Through Organizational Inertia:

A Large Agile Project in a Post-Secondary Work Environment

Natalya CrumpCapilano University

LUNCH BREAK

Introduction To Metrics For Agile TeamsRyland Leyton

Leyton Publishing & Education

So You Want to Be a Speaker?

Gregg BrownGreenline Conversations

Amy RuddellDiversified Communications

Project and Visio – Just Like Fred and Ginger

Scott HelmersHarvard Computing Group

Strike the Right Balance between the Luddites and the Fanatics with

Disciplined Agile Delivery!Kiron Bondale

TD Bank

Secret Weapon to increase Project Success: Organizational Change

ManagementRazina Visram

Cocentric

3:15PM

4:30PM

8:30AM

9:45AM

LUNCH BREAK

Project Managers are Makers; Change

Managers are Shakers!Alexander Stanisic

Global Knowledge

““

“THERE IS TREMENDOUS OPPORTUNITY IN 2017 TO HARNESS THE UNIQUE ABILITIES OF ‘HUMAN SKILLS’ AS WE HEAD TO

THE FUTURE OF WORK.

IMAGINE THE KIND OF WORKPLACE WHERE PEOPLE FOLLOW THEIR LEADERS NOT BECAUSE THEY HAVE TO, BUT

BECAUSE THEY WANT TO.

12 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

MONDAY, MAY 15TH, 201710:15AM - 3:00PM

TUESDAY, MAY 16TH, 201710:15AM - 3:00PM

WORKSHOP DESCRIPTIONSPM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

Monday/Tuesday Workshops are 4 hours in length and include lunch with the AM and PM Keynotes.

CHANGE MANAGEMENT FORPROJECT MANAGEMENT SUCCESS

Rich Batchelor, Capillary Consulting

Effective change projects demand heightened leadership and change management expertise to motivate and unite people behind the project vision, ensuring continuous alignment of teams with strategic goals. Best practices, real world examples and content-based materials will provide you with the knowledge, skills and steps to show how you too can integrate these two disciplines to achieve a greater level of success.

LEADERSHIP BOOTCAMP

Rhonda Scharf, On The Right Track

Come to our Leadership Bootcamp to find out what you need to know to lead through your actions – with or without authority. The best leaders have willing followers. Learn to create a tribe of people who want to be on your team. Learn to motivate them (and you) by changing just a few small traits. Create positive morale, energy, and successful projects. Leaders aren’t just born, they are created – learn how to become the best leader you can be.

YOUR PATH TO BUSINESS ANALYSIS MASTERY

Jas Phul - ESR, IIBA

Take control of your professional career by developing a personalized career development plan that leverages key IIBA resources to guide your success. Then use it to fast-track your career!

HOW TO BUILD, RUN AND SHUTDOWN A PMO

William Dow, Dow Publishing LLC.

Struggling to build, run, or shut down a PMO? Well, now you can stop the struggle. Bill Dow, PMP, and author of “The Tactical Guide for Building a PMO” and “The PMO Lifecycle – Building, Running & Shutting Down” will take you through the step-by-step process of building, running, and shutting down a PMO. In this workshop, Bill will first give you the tools to build an effective PMO. He will then walk you through how to operate your PMO on a day-to-day basis, including creating reports, developing dashboards, and communicating with your team. Finally, Bill will provide you the resources and insight to ensure that shutting down your PMO, a difficult and often uncomfortable task, is as efficient and painless as possible.

PRESENTING FOR RESULTS

Sarah Neville, Open Line

In this session, participants will become aware of their communication strengths and weakness and act to improve significantly. We will help you ‘translate’ your ideas from data into messages that others outside your field (or perspective and experiences, etc.) can understand and buy-in to understand.

DIFFICULT FEEDBACK CONVERSATIONS

Sarah Neville, Open Line

High-pressure work environments often come with a range of difficult conversations – usually involving giving and receiving feedback. Whether it’s confronting a colleague or asking for a promotion, these interactions can be challenging and the stakes can feel high. This session offers an alternative to days of agonizing and dreading the conversation to come. Instead, participants can seize the opportunity to understand and practice a range of challenging interactions, receiving real-time feedback from a skilled practice coach. It’s a rare chance to explore some risky conversations – in a risk-free setting. Participants will learn to give feedback while aligning the needs of both parties, uncovering underlying issues, while minimizing and diffusing conflict.

13 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

WEDNESDAY, MAY 17TH, 20178:30AM - 4:30PM

WORKSHOP DESCRIPTIONSPM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

INTERPERSONAL COMMUNICATION

Eric Bloom, Manager Mechanics, LLC

Interpersonal communication skills, ranging from emotional intelligence, to questioning techniques, to active listening, are essential to effective communication within the Agile team itself, as well as all those associated with the project in some way. These ancillary, but very important people, are project stakeholders, vendors, and those in other parts of the company supporting project, such as IT. This class is specifically designed to enhance the ability of Agile team members by expanding their knowledge in communication techniques, concepts, and best practices.

SCRUM MASTERY—ESSENTIAL SKILLS FOR TEAM EXCELLENCE

Bob Galen, Zenergy Technologies

This immersive workshop goes beyond the fundamentals to focus on the situational aspects of Agile leadership and coaching. We’ll explore real world scenarios and ‘mine’ attendees for specific challenging situations. We’ll explore those scenarios and discuss your options for handling the most crucial and delicate of situations you’ll experience as your team moves through Agile & Scrum adoption.

DELIVERING A SUCCESSFULPROJECT EVERY TIME

Victoria Kumar, AIG United Guaranty

Although many successful project management practitioners are “accidental project managers,” successful projects should not be “accidental.” By utilizing major contributors to project success and avoiding the leading causes of project failure, project success should be predictable and repeatable, instead of a hit-and-miss occurrence. This presentation describes an approach to ensure consistent delivery of successful projects by focusing on major contributors to project success, including requirements management processes, using a strategic PMO with formal project management methodology and tools, and executive management support. This approach when implemented in collaboration with stakeholders can lead to consistent successful project delivery.

NO, THAT’S NOT WHAT I MEANT! A GUIDE TO WRITING “BETTER” REQUIREMENTS

Jennifer Battan, Out of the Box BA

Writing requirements is easy. Writing good requirements (concise, complete, understandable…. you’ve seen the list.), THAT is what’s hard. If you’ve ever taken over a project from another BA and tried to decipher someone else’s requirements, you’ve seen this first hand. Can we improve how we write and reduce confusion and bad interpretations in the future? Sure – come find out how.

ENGAGING YOUR PROJECT TEAMTHROUGH MANAGING PERFORMANCE

Gregg Brown, TildaShift

It is estimated that project managers spend over 80% of their time communicating. In recent years, project management has moved away from the traditional performance management system, towards performance conversations. GreenLine Conversations is a scientifically-based methodology to host project conversations more skillfully – even where there is tension and competing priorities. It enables project conversations to be more productive, create greater commitment and get better project results.This workshop enables project managers to understand the various dynamic components of project conversations which in turn allows them to make more skillful choices. Where conversations are not handled skilfully, residue is created and residue has a cost. You are only as good as your last conversation!

FACTS TELL, STORIES SELL: HOW TO STORIFY DATA AND INFORMATION TO GET YOUR POINT ACROSS

Lori Silverman, Partners for Progess

How do you effectively share a data-driven business case? How do you keep stakeholders engaged while sharing a bunch of numbers and figures? How do you turn a pile of statistics into something that’s meaningful? All data has a voice. Someone has to extrapolate meaning from it — and then transform this meaning into a compelling story that moves people to take action. In this workshop, you’ll learn how to storify data and information to quickly get your point across to get the action that’s needed.

STRATEGIC ENTERPRISE ANALYSIS:START STRONGER - FINISH FASTER

Paul Crosby, Bob the BA

What if every project that started out was perfectly aligned to the corporate vision or mission and 100% agreed upon by everyone? Everyone understood the scope and capabilities that were to be delivered. Capabilities were aligned with corporate goals and objectives. Fantasy? It doesn’t have to be! With the right Strategic Enterprise Analysis approach, techniques and tools, you can start a product off right. That’s right - I said Product not Project. In this dynamic and interactive workshop you will learn that Enterprise Analysis is the strategic thinking a Business Analyst performs to align capabilities and outcomes to the organization’s goals and the bottom line. Your goal? Start Stronger – Finish Faster!

14 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

WEDNESDAY, MAY 17TH, 20178:30AM - 4:30PM

WORKSHOP DESCRIPTIONSPM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

BUILD TRULY EFFECTIVEPROCESS MAPS WITH VISIO

Scott Helmers, Hard Consulting Group

The need to provide central project repositories and to communicate process information more effectively has never been greater. There are high-end, specialized products available to help, but they typically require a major investment in software, training, and time. What if you already had software you could use to build data-rich process maps, project timelines, and BI dashboards? Learn Visio tips and tricks from the guy who wrote the book!

LITTLE SLICES OF BIG TRUTHS:THINK, LEARN AND WORK DIFFERENTLY

Bob Prentiss, Bob the BA

The problem with working differently is that people jump right to trying to work differently just like we do when we jump to the solution too quickly. We must first learn to think differently. Once we understand how to think differently we can learn differently. Once we have learned we will work differently. In this dynamic and interactive workshop you will gain the necessary tools and skills to help you fail fast and fail safe. We don’t need to be fearful of failure by creating elaborate plans to avoid it. What we can do is start thinking, learning, and working differently!PORTFOLIO MANAGEMENT –

5 KEY ELEMENTS FOR SUCCESSRussell McDowell, Russona Consulting Corp.

Portfolio Management is the most critical component in ensuring your organization maximizes the potential benefits on realizing your strategic goals. While it is widely recognized that projects and programs provides a clear advantage in implementing the necessary changes, too often the role of Portfolio Management in providing the supporting environment is overlooked. This presentation provides a foundation on which to introduce this relationship.

USE THE BUSINESS MODEL CANVAS TO FOSTER STRATEGIC CONVERSATION AND SOLUTIONING

Curtis Michelson, Minds Alert, LLC

Business models are the underlying structures that power all businesses, both for-profit and non-profit. The Business Model Canvas is a tool for comparing and building models to foster innovation and growth. This workshop is for anyone who is tasked with helping teams consider multiple strategic options for value creation and will explore the “nine square canvas” designed by Alexander Osterwalder and Yves Pigneur.

NO-NONSENSE BEHAVIOURS THAT LEADTO EXCEPTIONAL PERFORMANCENeal Whitten, The Neal Whitten Group

Neal reveals 27 important leading-edge, best-practice, results-oriented leadership behaviours that can promote your professional and personal success. Then, using an assessment instrument and exercise templates, assess your proficiency in key behaviours, recognize your inhibitions that are holding you back from becoming your best, identify your top three behaviours with which to improve and learn how to create your personalized performance improvement plans. Bonus: Assess your work-life balance.

FROM LESSONS LEARNED TO LESSONS APPLIED

David Barrett, Schulich School of Business

PROJECT MANAGEMENT NUTS AND BOLTS

Dave Davis, General Electric

Most project manager training covers abstract concepts; this session teaches managing projects and how to become an “on top of it” project manager. Geared toward a new project manager, it discusses agenda setting, running a meeting, capturing minutes, tracking issues & action items, and utilizing PM principles in day-to-day business activities. It also includes applying project artifacts (RACI, Storyboard, Business Benefits) to establish yourself as an ‘in-charge’ project manager.

An interactive, hands-on workshop on how we conduct a ‘lessons learned’ session to a sharing session on our past ‘lessons learned’. Time is tight, the team has disbursed and frankly, most post mortem meetings we have attended are a waste of time. On the other hand, most of us will agree that somewhere within the life cycle of our project, we wish we had access to the lessons learned from the past. The experiences of other project managers and the team in similar types of projects could be very valuable to all of us going forward. The approaches that others took to common problems can be enlightening and very helpful.This workshop is all about Lessons Learned. There are two parts: How to conduct a post-mortem meeting that is both valuable to those coming after us and not a waste of time for all those involved today.

15 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

THURSDAY, MAY 18TH, 20178:30AM - 4:30PM

WORKSHOP DESCRIPTIONSPM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

ESSENTIAL LEADERSHIP SKILLSFOR PROJECT MANAGERS

Victoria Kumar, AIG United Guaranty

This workshop focuses on leadership competencies required for project managers to manage teams effectively and deliver projects successfully. Participants perform exercises to develop leadership in project management, including interpersonal communication skills, negotiation and influencing skills, as well as stakeholder expectations management. As well, we will work on leadership competencies in motivating and inspiring teams, assess their leadership skills and evaluate their leadership styles.

OPERATIONAL EXCELLENCE 101

Gregg Rock, BPM

Operational Excellence stresses the application of key principles, the alignment of management systems, and the application of process improvement tools towards the sustainable improvement of organizational performance. The focus of Operational Excellence goes beyond the traditional event-based model of improvement toward a long-term change in organizational culture. Operational Excellence can be instrumental in creating a Customer focused – Process Enabled Enterprise. This requires a business process framework, established enterprise architecture, creating “real-time” business intelligence and a link between continuous improvement projects, organizational strategy, and key business processes.

UNDERSTANDING BUSINESS MODELS AND GAINING CUSTOMER INSIGHT

Michael Lachapelle, Business Model Fulcrum

As a business analyst, how many times have you faced the challenge of dealing with clients who see their business in drastically different ways? How do you build alignment and communicate strategic directions across the business? How do you create innovation in the business, products or services? These are very common challenges faced by business leaders and business analysts in a world of accelerating change and ever-increasing complexity.

AGILE MODELING FOR 21ST CENTURY ANALYSIS

Cole Cioran, Blueprint, IIBA Toronto Chapter

Are you drowning in requirements you cannot make sense of ? Have the local Agile fanatics declared requirements are dead and Use Cases deader?Do you spend more time figuring out if your Use Cases are Clouds or Clams than you do creating them?You are not alone. Traditional methods for Use Case development are not fast enough for the speed of modern analysis. Learn how Use Cases can help you to do better business analysis faster!

BUSINESS PROCESS MODELING FROM A TO Z:THE JOURNEY FROM PROCESS ARCHITECTURE

TO PROCESS REQUIREMENTS Roger Burlton, Process Renewal Group

Senior analysts need to define all processes of the organization to realize corporate strategy. These include models of process architecture, measurements and objectives, and alignment with IT and people. Analysts need to model a process to improve it, starting with a scoping model and then models of the current and future states. Many will use them to find requirements. Attendees will learn and practise these methods in this interactive workshop.

16 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

THURSDAY, MAY 18TH, 20178:30AM - 4:30PM

WORKSHOP DESCRIPTIONSPM SKILLS BA SKILLS AGILE SKILLS SHARED SKILLS

PROVEN WAYS TO ENHANCE STRATEGIC THINKING IN YOURSELF AND OTHERS

Lori Silverman, Partners for Progress

We live in a VUCA world. It’s easy to be consumed by short-term challenges posed by leaders, team members, and other stakeholders, only be tactical in our responses. To respond for the long haul, we must think strategically. We need to know when to stop analyzing and breaking apart data. We need to figure out how to create useful meaning from the uncertainties and trends that seem far out, but have begun to impact us. In this workshop, you’ll walk away with a variety of practical strategic thinking tools you can immediately apply.

BUILDING AND LEADINGHIGH PERFORMANCE DREAM TEAMS

Neal Whitten, The Neal Whitten Group

This is a one-day crash course on Building and Leading High Performance Dream Teams. Virtually every Project Leader can take away ideas/techniques from this seminar that can immediately be implemented to help their teams achieve higher performance. Adopting all the seminar’s concepts can provide you and your team the greatest benefit, but adopting a subset can still have a notable and sustained impact.

TECHNOLOGY IMPACTON PROJECT MANAGEMENT

Beth Spriggs, Leadership for Educational Equity

We live with technology surrounding us, so fully integrated into our lives that it has fundamentally shifted human expectations and behaviours. This workshop will challenge you to think critically about technology trends as they relate to your work, with a focus on change management and communication management. You’ll learn about user adaptability and the impact of technology in shifting change thresholds.

BADASS BUSINESS ANALYSIS TECHNIQUES!

Bob Prentiss, Bob the BA

Are you ready to learn and practise some new and very helpful techniques you have never heard of before? Are you ready to expand your frame of reference and re-look at how you facilitate? It does not take a Badass Business Analyst to learn these new techniques, but if you are willing, you are well on your way to becoming a Badass Business Analyst!

THE EXECUTIVE OVERVIEW TO PORTFOLIO MANAGEMENT – MAXIMIZING YOUR SUCCESS

RATE ON PROJECTSRussell McDowell, Russona Consulting Corp.

Project Portfolio Management is a critical component in ensuring your organization is maximizing the potential benefits from your strategic goals. Practitioners in change management have realized that one of the critical “best practices” in achieving success in implementing the necessary changes to achieve your organization’s goals is to utilize “projectized activities”. This starts with a clear vision of you strategy and identification of those projects that will best support you in implementing the strategy. Management of portfolios takes you through the techniques and processes for prioritizing/selecting the projects, through to feedback on the realization of the benefits from the changes. It is that last step that is indeed the whole rationale for why one invests in the change in the first place.

DISPEL AGILE MISCONCEPTIONS AND START WRITING GOOD AGILE REQUIREMENTS

10,000 FOOT OVERVIEW ON BENEFITS REALIZATION AND PORTFOLIO/PROGRAM/PROJECT MANAGEMENT

Christian Sioui, Blue Brain Corp.

Dave Davis, General Electric

When helping organizations implement Agile, Mr. Sioui takes them through adoption and transformation ... often to discover team members have dozens of misconceptions about how Agile requirements should be done. Come learn how to dispel the most often misused misconceptions like “Good Enough” and “Minimum Requirements”, and what to respond to your team members. Mr. Sioui also shows you how to document Agile requirements and perform analysis.

This session will explore Benefits Realization and how it is an important subset of Program and Project Management. It will cover a definition of benefits, a discussion on the currency of the benefits, and conclude with an interactive definition of a benefit in a Benefit Realization Plan. Designed for business professionals at all levels, this will cover an in-demand skill for PPPM professionals in 2017 and beyond. We will focus exclusively on Benefits Realization in conjunction with the Program Management Standard.

17 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

ADVISORY BOARD:PW ADVISORY BOARD BA ADVISORY BOARD

Kevin Aguanno Procept LearningNesha Ali CIBCRichard Batchelor ACMPMarc Blanchette President, PMI Southern Ontario ChapterKiron Bondale TD BankShari Bricks PMI Southern Ontario ChapterJoe Campa PMI Durham Highlands ChapterDarlene Gies RBCJean-Louis Gillet TD SecuritiesRakhi Henderson CIBCEunice Masterson ScotiaBankAnne Murray Ministry of Government Services

Nicole Bardeau Waterloo Wellington IIBA Chapter/ManulifeLyndon Blackbird BMOHarold Broos Toronto IIBA ChapterNicholas Cioran IIBA Toronto BlueprintNatasha Kordonska TD BankCheryl Lee PMI Southern Ontario ChapterMariya Kordonska RBCMitchella Mahalingam ScotiaBankNith Nadarajah LoblawRakhi Henderson CIBCMary Ann Rodil IIBA Toronto, TD BankViviana Stefan CIBCAllison Straker BMO

CHANGE MANAGEMENT ADVISORY BOARDRichard Batchelor ACMPAngie Sullivan TD BankDave Smyth APMG InternationalSiobhan Brown TildaShiftKaren Holtenholf CIBC

&

BUILD A CASE FOR ATTENDING PROJECTWORLD*BAWORLD TORONTOTANGIBLE BENEFITS OF TRAINING AND DEVELOPMENT

PRODUCTIVITY STRATEGY INDUSTRY TRENDS COLLABORATION

Employees who received training are more productive than those who did not receive training.

Efficiency,accurate results and profitability.

UP-TO-DATEon the latest trends, and align them to your company goals and objectives.

creative and analytical skills to generate better solutions and decisions.

HEIGHTEN

Build:Leadership/Recognition

ENHANCEagility and move up, down and across the organization.

Satisfaction, motivation and morale among employeesEmployee turnover

Adopt:TechnologiesMethodsNEW

17%

18 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

LOCATION & ACCOMMODATION

ProjectWorld*BusinessAnalystWorld Toronto will be held at the Metro Toronto Convention Centre in the South Building, located in the heart of vibrant downtown Toronto, a thriving multicultural mosaic.

We’re within walking distance of the waterfront, fine shopping, restaurants and attractions. The city’s business, financial, fashion and cultural districts are minutes from our doorstep.

Plus, we’re only a 20-minute drive from Pearson International Airport.

We have secured a block of rooms at the Intercontinental Hotel at a rate of $239 per night. (Price held until April 12th, 2017)

Book your room by clicking on this link: https://aws.passkey.com/go/ProjectWorld2017

MTCC SOUTH BUILDING - 700 LEVEL222 Bremner BlvdToronto, Ontario M5V 2W6416-585-8000

Intercontinental Hotel225 Front Street West,Toronto, M5V2X3Phone: 1-800-235-4670 and mention ProjectWorld 2017

19 REGISTER TODAY AT PMBACONFERENCES.COM/TORONTO

$648.00 $720.00$583.20 $651.001 Day Symposium Pass(SELECT EITHER DAY)

$1,115.10 $1,239.00$1,003.59 $1,120.102 Day Symposium Pass

$1,834.20 $2,038.00$1,650.78 $1,842.003 Day Combo PassSELECT 1 CHOICE PER DAY

$2,392.20 $2,658.00$2,152.98 $2,402.004 Day Symposium PassSELECT 1 WORKSHOP PER DAY

$1,440.00 $1,600.00$1,296.00 $1,445.002 Day Workshop Pass SELECT ANY 2 WORKSHOPS

$877.50 $975.00 $789.75 $880.001 Day Workshop Pass SELECT ANY 1 WORKSHOP

$1,344.60 $1,494.00$1,210.14 $1,350.002 Day Combo Pass 1 SYMPOSIA AND 1 WORKSHOP

UNTIL MARCH 24TH

INDIVIDUAL INDIVIDUALGROUP 5+ GROUP 5+

EARLY BIRD PRICING REGULAR PRICING

Ilana Pluchik Phone: 1-888-443-6786 ext: 2241Email: [email protected] “PWBAW Toronto Group Inquiry” in the subject line.

Organizations registering 5 or more attendees receive group discount rates. If your company is interested in this special offer.Please contact me directly!

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20 MAY 15 - 18, 2017 | METRO TORONTO CONVENTION CENTRE

ORLANDO, FLAPRIL 3 - 5, 2017

WASHINGTON, DCJUNE 19 - 21, 2017

TORONTO, ONMAY 15 - 18, 2017

pmbaconferences.com

For sponsorship and exhibit opportunities please contact:Justin Senior

Email: [email protected] Phone: 1 888-443-6786 ext. 2214

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2017 SPRING EVENTS