Top trends in L&D for

Donald H TaylorChairmanLearning and Performance Institute

2019

www.donaldhtaylor.co.uk/gss

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Results for 2019

1

2

3

4

5

Shifting to

data-driven L&D

Exploring the results

A world of difference

A different future

Today

Results for 2019

1

“What will be hot in

workplace L&D in 2019?”

Year 6

Choose 1-3 options from 15

1,953 voters, 5,332 votes

92 countries

UK

24%

NA

16%

EUR

30%

AUS & NZ

13%IND

7%

Caveats

2.5%Innovators

Early

Adopters13.5%

Early

Majority34%

Late

Majority34%

Laggards16%

The people: Predictive, not representative

Caveats

2.5%Innovators

Early

Adopters13.5%

Early

Majority34%

Late

Majority34%

Laggards16%

The people: Predictive, not representative

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Voting over

the 58 days

Day 1 Day 58

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Voting over

the 58 days

Day 1 Day 58Day 33

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Voting over

the 58 days

Day 1 Day 58

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Voting over

the 58 days

Day 1 Day 58

Social media Direct mail

Day 33

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Voting over

the 58 days

Day 1 Day 58

c. 1,250 votes

427 people

c. 4,000 votes

1,528 people

Group 1 Group 2

Day 33

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Voting over

the 58 days c. 1,250 votes

427 people

c. 4,000 votes

1,528 people

Group 1 Group 2

From 12 to 8

From 1 to 3

Day 1 Day 58Day 33

Caveats

2.5%Innovators

Early

Adopters13.5%

Early

Majority34%

Late

Majority34%

Laggards16%

The people: Two groups

Caveats

2.5%Innovators

Early

Adopters13.5%

Early

Majority34%

Late

Majority34%

Laggards16%

The people: Two groups

Caveats

The people:

Predictive, not

representative

The analysis: Where >100

people

The question:

Sentiment, not

intent

Question

What do you think will be hot

in workplace L&D in 2019?

What do you think will be hot

in workplace L&D in 2019?

New in 2019

Artificial intelligence

Collaborative/social learning

Consulting more deeply with the business

Curation

Developing the L&D function

Learning analytics

Learning experience platforms

Micro learning

Mobile delivery

Neuroscience/cognitive science

Performance support

Personalization/adaptive delivery

Showing value

Video

Virtual and augmented reality

Other

68%

32%

Results for 2019

New in 2019

Unmoving

Rising

Declining

The top 3: 30% of votes

The bottom 8: 32% of votes

2019: Votes for all options

0

100

200

300

400

500

600

1 This year, it’s all about data

Results 2019: 3 key take aways

1 This year, it’s all about data

2 Some strong regional differences

0

2

4

6

8

10

12

14

16

IND NA

%

%

%

%

%

%

%

%

%

Results 2019: 3 key take aways

1 This year, it’s all about data

2 Some strong regional differences

3 Dramatic declines and startling come-backs

New in 2019

Unmoving

Rising

Declining

Results 2019: 3 key take aways

1 This year, it’s all about data

2 Some strong regional differences

3 Dramatic declines and startling come-backs

New in 2019

Unmoving

Rising

Declining

Results 2019: 3 key take aways

Shifting to data-driven

learning and development

2

The top 3

Personalization/adaptive delivery

Artificial intelligence

Learning analytics 3

2

1

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUS&NZ EU IND NA UK

2016 2017 2018

Interest in micro learning across regions 2016 - 2018

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUS&NZ EU IND NA UK

2016 2017 2018

Interest in micro learning across regions 2016 - 2018

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

AUSNZ EUR IND NA RoW UK

Artificial intelligence: share of regional vote over time

2017 2018 2019

Artificial intelligence: share of regional vote over time

Exploring the

results

3

Personalisation and

collaboration

1 2 3

5

Persistent

technologies

Falling from

favour

Winners

Exploring the

results

13.4%

13.0%

11.6%

10.1%

8.7%

10.7%11.3%

12.4%

11.9%10.6%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

2015 2016 2017 2018 2019

Personalization and Collaboration over 5 years

Collaborative/social learning Personalization/adaptive delivery

Results 2015 – 2019

Results 2015 – 2019: Persistent technologies

Results 2015 – 2019: Persistent technologies

Mobile delivery: share of regional vote over time

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

20.0%

AUSNZ EUR IND NA UK

2014 2015 2016 2017 2018 2019

Mobile delivery: share of regional vote over time

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

20.0%

AUSNZ EUR IND NA UK

2014 2015 2016 2017 2018 2019

Micro learning: share of regional vote over time

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EUR IND NA UK2016 2017 2018 2019

Micro learning: share of regional vote over time

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EUR IND NA UK2016 2017 2018 2019

Virtual and augmented reality: share of regional vote over time

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

AUSNZ EUR IND NA UK

2017 2018 2019

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Two groups

Day 1 Day 58

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Two groups

Day 1 Day 58

Mobile delivery: 12 to 8

VR and AR: 10 to 7

Micro learning: 7 to 5

Group 1 Group 2

Day 33

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Two groups

Day 1 Day 58

Mobile delivery: 12 to 8

VR and AR: 10 to 7

Micro learning: 7 to 5

Personalisation: 3 to 1

Group 1 Group 2

Day 33

Results 2015 – 2019: Falling from favour

Results 2015 – 2019: Falling from favour

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Two groups

Day 1 Day 58

Consulting … 6 to 9

Showing value 8 to 10

Performance support (9 to 11)

Curation 11 to 14

Developing L&D(12 to 15)

Group 1 Group 2

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Two groups

Day 1 Day 58

Consulting … 6 to 9

Showing value 8 to 10

Performance support (9 to 11)

Learning experiencePlatforms (2 to 6)

Curation 11 to 14

Developing L&D(12 to 15)

Group 1 Group 2

Personalisation and

collaboration

1 2 3

5

Persistent

technologies

Falling from

favour

Winners

Exploring the

results

A world

of difference

4

Voting varies by region

Europe and the UK – similar

Australia & New Zealand and India – often similar

North America – outlier. Sometimes sets trends, sometimes follows them.

A world of

difference

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

11.0%

12.0%

Grand Total

Personalization/adaptive delivery Artificial intelligence Learning analytics

Collaborative/social learning Micro learning

The top 5 options

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

11.0%

12.0%

Grand Total

Personalization/adaptive delivery Artificial intelligence Learning analytics

Collaborative/social learning Micro learning

The top 5 options

n=244 n=577 n=134 n=317 n=487

Top 5 options by

region

Personalization/adaptive delivery

Artificial intelligence

Learning analytics

Collaborative/social learing

Micro learning

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EU IND NA UK

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EU IND NA UK

Top 5options by

region

n=244 n=577 n=134 n=317 n=487

Personalization/adaptive delivery

Artificial intelligence

Learning analytics

Collaborative/social learing

Micro learning

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EU IND NA UK

Top 5options by

region

n=244 n=577 n=134 n=317 n=487

Personalization/adaptive delivery

Artificial intelligence

Learning analytics

Collaborative/social learing

Micro learning

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EU IND NA UK

Top 5 options by

region

n=244 n=577 n=134 n=317 n=487

Personalization/adaptive delivery

Artificial intelligence

Learning analytics

Collaborative/social learing

Micro learning

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUS&NZ EU IND NA RoW UK

Personalization/

adaptive delivery

n=244 n=577 n=134 n=317 n=487

2016 2017

2018 2019

n=195

Vote over time: Micro learning

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

Grand Total

2016 2017 2018 2019

Vote as share of regional total

over time: Micro learning

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

AUSNZ EUR IND NA UK

2016 2017 2018 2019

It’s time to think

about the future

5

Data

ToolboxTeams

Profession

Results for 2019

1

2

3

4

5

Shifting to

data-driven L&D

Exploring the results

A world of difference

A different future

Today

Top trends in L&D for

Donald H TaylorChairmanLearning and Performance Institute

2019

www.donaldhtaylor.co.uk/gss