top tips for turning information into insights marcy phelps phelps research december 11, 2013

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Top Tips for Turning Information into Insights Marcy Phelps Phelps Research www.PhelpsResearch.com December 11, 2013

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Page 1: Top Tips for Turning Information into Insights Marcy Phelps Phelps Research  December 11, 2013

Top Tips for Turning Information into Insights

Marcy PhelpsPhelps Research

www.PhelpsResearch.comDecember 11, 2013

Page 2: Top Tips for Turning Information into Insights Marcy Phelps Phelps Research  December 11, 2013

Presentation slides:

slideshare.net/marcyphelpswww.phelpsresearch.com/speaking

Twitter: @marcyphelps

www.PhelpsResearch.com 2

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Information is a commodity!

Can you be replaced?

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Our clients are drowning in information!

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DIY Research

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What’s Your Value?

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What’s your value?

Click icon to add picture

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Information

Insights

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Wisdom

Knowledge

Information

Data

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Info Analyst

PatternsInformation flow

ComparisonsRelationships

Format for usability“SO WHAT?”

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Where do I start?

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#1 START WITH THE BASICS

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Listen and learn

Reference interviewInformational interviewsProject follow-up

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$64,000 Question

HOW WILL THE INFORMATION BE USED?

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Include a cover letter

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#2 KISS (KEEP IT SHORT & SIMPLE)

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“Linda Cooper exercise”

Why are you including this in the report?

(In 1-2 sentences)

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Executive Summary

One pageAddress questions/summarize answersInclude links to more infoAdd your observations

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Article summaries

Is Hulu a stolen idea? Arbitration to decideLos Angeles TimesJuly 09, 2010|Meg James A Los Angeles County judge on Thursday referred to arbitration the case of a Canadian engineer who contends that NBC Universal stole his idea and business strategy to launch Hulu, the website that shows TV programs and movies.

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#3 A PICTURE IS WORTH…A LOT!

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Add meaning to [boring] numbers

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24Create a dashboard

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Tools for charts/graphs

Excel Chart Wizard

ChartGizmo.com

Google Developers Chart Wizard (http://snipurl.com/27mnhv5)

DIYChart.com

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#1

#2#

3

#4

#5

Concepts Diagrams

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Tools for diagrams

SmartArt (Excel, Word, PowerPoint)

Gliffy.com

Microsoft Visio (http://snipurl.com/27mnn39)

SmartDraw.com

OmniGraffle for Mac (http://snipurl.com/27mnmt8)

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Data Maps

Shaded area map

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Pushpin map

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Tools for data maps

Microsoft MapPoint (http://snipurl.com/27mniz8)

Google Fusion Tables (http://snipurl.com/27mnk8r)

Click2Map.com

Mapland (www.softill.com)

SmartDraw.com

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Visualization Tools for Turning Information Into Insights, ONLINE,

Sept/Oct 2012, http://snipurl.com/289v0eg

Choosing the Right Graphic http://snipurl.com/289v0je

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Wordle.net

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Compare Matrix

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Create a timeline

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Include images

search.usa.govFlickr.com advanced search (snipurl.com/256ipl)Google Images advanced search (snipurl.com/256igw)iStock.com

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#4 BRING IN THE POWER TOOLS

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Data mining

County Construction Manufacturing Real Estate Women -owned Count Sales ($Mil) Count Sales ($Mil) Count Sales ($Mil) Count Sales ($Mil)

Mecklenburg 22 799.7 31 803.5 4 64.0 11 374.4 Cabarrus 1 26.0 3 91.3 0 0.0 1 25.3 Union 0 0.0 0 0.0 0 0.0 0 0.0 York 2 53.9 5 204.4 0 0.0 1 21.0 Iredell 2 67.4 12 573.7 0 0.0 1 40.0 Gaston 1 28.6 13 420.4 0 0.0 0 0.0 Catawba 1 57.1 18 564.9 0 0.0 0 0.0 Totals 29 1,032.7 82 2,658.2 4 64.0 14 460.7 Source: Hoover's

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Analysis frameworks

SWOTPEST Analysis

Timeline AnalysisPorter’s Four Corners

Early Warning Systems

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Business and Competitive Analysis: Effective

Application of New and Classic Methods, by

Craig Fleisher & Babette Bensoussan

Strategic Analysis Tools: Topic Gateway Series

No. 34, Chartered Institute of Management

Accountants, http://snipurl.com/289ulko

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Using insights

FAQsIssue briefsPowerPointCheat sheetsInclude on intranet, create portal

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#5 Create a report toolkit

Templates – Word, PPWord StylesChart galleryMap galleryBranded!

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“There is a simple way to package information that, under the right

circumstances, can make it irresistible. All you have to do is find it.”

Malcolm GladwellThe Tipping Point

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Thank you!

slideshare.net/marcyphelpswww.phelpsresearch.com/

speaking