top schools in india
TRANSCRIPT
Chapter 10
Material & Information Flow Management in Channel
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Top school in IndiaBy:
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Thinking 2: content of logistics system
Thinking 1: PD or Logistics
Thinking 3: task and goal of logistics
Thinking 4:programming and management of logistics
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Acording to function Acording to activity process
Acording to spacial scope Acording to nature & category
Supply Logistics Manufacture Logistics Sale Logistics Returned LogisticsWaste Material Logistics
Transportation Subsystem Storage SubsystemLoading & Unloading Subsystem Packaging SubsystemDstribution Subsystem Circulation &Processing Subsystem
Regional Logistics
Domestic Logistics
International Logistics
Social Logistics
Industrial Logistics
Enterprise Logistics
Thinking 2: content of logistics system
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Logistics contents
Inventory&St
orage
Loading & unloading
Logistics facilities & tools
Transportation
Circulation &processing
logistics
collection,processing &
communication of logistics information
Material Flow Information Flow
Information toolDistrib
ution
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Thinking 3: task and goal of logistics
Quick Response
Maximum Transportation Amount
Consolidation
Minimum Inventory
Relatively Balanced （Minimum Change）
Total Quality Control
Life Cycle Supportschool.edhole.com
Domestic 3PL Enterprise Category
Traditional Transportation
Enterprise
Manufacturing Enterprise Logistic
Department
Emerging Logistics
Enterprises
Foreign Capital Logistics
Corporation
中远 安得 大田 APL中外运 海尔 宝供 PANALPINA中储 安泰达 大通 EXCEL中海 新顶 中国海外 FEDEX华润 TCL 九川中国 政邮 光明乳业 宅急送中 快铁 运 康佳 申通
新科安达
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Thinking 4:programming and management of logistics
D=T+FW+VW+S
D: total cost of logistics system
T: transportation cost of this system
FW: fixed inventory cost of this system
VW: total variable inventory cost of this system S: total opportunity cost of loss on sale caused by delayed distribution
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Factors & Assessment of Customer Service in Channel Logistics
Before-trade Factor
Customer service regulation
Organization structure
System flexibility
Management service
During-trade Factor
Ordering informationOrdering convenienceOrdering cycleSpecial freightStock out levelsurrogate products
Fixing/Warranty/Change/Providing/Spare & accessory partsProducts track Customers resentment for refundTemporary borrowing
After-trade Factor
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Customer Service Factors Assessment
NO. Factors ImportancePerformance
：Enterprise A
Performance：
Enterprise B
Relative performance
1 Supply accuracy 6.42 5.54 5.56 -0.11
2 Rush order dispose 6.25 4.98 5.23 -0.25
3Deal with
resentment of customer
6.07 4.82 5.18 -0.36
4 Supply on time 5.92 4.53 4.73 -0.20
5 Correct mistakes 5.34 4.64 4.90 -0.24
6 Single package order 4.55 5.03 4.15 0.88
7 Delivery frequency 4.29 5.07 5.03 0.04
8 Special man 3.58 5.33 5.21 0.12
9 computerized 2.33 4.07 3.53 0.54school.edhole.com
1)1)Selection of Selection of TTransportation ransportation
MModeode
2)2)Optimization of Optimization of TTransportation ransportation
LLineine
Transportation Management
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Optimization of Optimization of TTransportation ransportation LLineine
Operating character-istics
Railway Road Waterway Pipeline Airway
Speed ecumenical good slightly bad bad excellent
Availability goodexcellent
slightly bad bad ecumenical
Dependence ecumenical
good slightly bad excellent bad
Liability good ecumenical excellent bad slightly bad
Using Frequency slightly bad good bad excellent ecumenical
Cost Eexpense Good slightly bad excellent good bad
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Inventory Management
Products StorageManagement Content
Warehouse
Selection
Identify the warehouse category
Identify the warehouse size
Identify the warehouse location
Inventory Management
Inventory control
Daily inventory management
Stock anaysis
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Method to Identify the Optimal Ordering Amount1)EOQ
2) ABC Classification Method
3) Material Requirements Planning
MRP II (Manufacturing Resource)
4)JIT
5)Enterprise Requirements Planning
6)QR
7)ECRschool.edhole.com
EOQ
Expense
Ordering lot sizeEconomic ordering lot size
Total cost
Inventory cost
Ordering cost
O
A
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Explaination for the EOQ Model
Point A stands for economic ordering lot size, or economic ordering amount.
Ordering cost and inventory cost changing with amount of ordering lot size respectivrly.
Ordering cost decreasing with increasing of ordering lot size; inventory cost increasing with increasing of ordering lot size.
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Ⅱ Channel Information System
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Channel Information System Defined
An integrated man-machine system, aiming at improving
effect and efficiency of enterprise strategy .It is human-
oriented and manage information by computer.
Channel information system
Nature
A management system & A social system
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Structure of MIS
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Structure of MIS
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Structure of MIS
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Headquarters/Franchisers/
Stores Management
System
Information Management
Technology Among
Channel Members
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Analysis of Channel Information Process
Delivery Management
Customer Management
Accounts Receivable/payable
After-sale service
Sale Management Promotion Management
Inventory Management
Purchasing Management
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Function of Channel Information System
Supporting distribution rear services strongly
Assessing adjust channel members
Facilitating and improving rear services data exchange
Used in non-channel management
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Thank you for your time!
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