top customer service software 2015 revealed

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Top Customer Service Software 2015 Revealed

Customer Service Software

Choosing your companys customer service software can be a daunting task. With so many support solutions in the market, how do you find the perfect system?

Are the features you think you need from customer service software the same as what other companies need?

Why businesses Buy Customer Services Softwares...??

Why Customer Service software....??
People use it:

-To increase efficiency
-For better database consolidation
-For faster case resolution
-Easier access to customer info
-To improve processes and workflows

Here are some facts, you must know:

Here are listed top 8 Customer Service Software Products for you:

CustomAnswers CRM
Self-service, knowledge management,ticket tracking & service request management tools.

Product Details:

Starting Price : $30.00/month/userFree Trial : NADeployment : Web BasedTraining : Webinarss Live Online In Person Visit Website

EServiz
Eserviz is a comprehensive service management solution and includes complaint registry mechanism, AMC & Warranty.

Product DetailsStarting Price : $5,000.00/one-time/userDeployment : Web BasedSupport : Business Hours Visit website

NABD
A cloud customer support and help desk software with the backend ticketing at an affordable monthly cost.

Product DetailsStarting Price : $30.00/month/userFree trial : NADeployment : Installed Mobile Web BasedTraining : Documentation Webinars Live Online Visit Website

AlwaySupport
AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever growing Q&A knowledge-base.

Product DetailsStarting Price : $19.90/monthFree Version : YesDeployment : Mobile Web BasedTraining : Documentation visit Website

Zendesk
Zendesk is the leading cloud-based customer service software solution.

Product DetailsStarting Price : $1.00/month/userFree Trial : YesDeployment : Web BasedTraining : Documentation Webinars In PersonSupport : Online Business Hours 24/7 (Live Rep) Visit website

C-Desk
Good service desk application with lots of other features for whole organisation.

Product DetailsFree Version : YesDeployment : Installed Web BasedTraining : Documentation Live Online Visit website

LiveAgent
LiveAgent helps you serve customers through Voice, Email, Live Chat, Facebook, Twitter and Contact Forms.

Product DetailsStarting Price : $9.00/month/userFree Trial : YesDeployment : Web BasedTraining : Documentation Live OnlineSupport : Online Business Hours 24/7 (Live Rep) Visit website

Zoho
Zoho Survey is an online survey tool that lets you create unlimited surveys with ease.

Product DetailsStarting Price : $19.00/month/userFree Trial : NADeployment : Web BasedSupport : 24/7 (Live Rep)

Visit Website

10 Studies That Reveal What Customers WANT You To Know About Them

1.Customers Care More about Service Quality and Attitude than about Service Speed2. Customers Know What They (and Other Customers) Want; Theyre also Willing to Help3. Customers like Loyalty Programs as Long as You Make Them Seem Easy4. Creating Goodwill with Customers Doesnt Take a Lot of Money5. Customers Absolutely Adore Personalization; They Will Gladly Pay More for It6. Your Customers Love Stories and Are More Open to Your Business Selling through Them7. Customers Will Remember Your Business If You Can Remember Their Names8. It Pays to Surprise Your Customers: You Dont Need to Trumpet Every Benefit9. Selling Time over Savings Can put Your Customers in a Better Buying Mood10. Bringing up Savings Makes Customers Feel Self-Centered and Greedy

Here's Some More about it:

Its a leading indicator of consumer repurchase intentions and loyalty

Its a point of differentiation

It reduces customer churn

It increases customer lifetime value

It reduces negative word of mouth

Its cheaper to retain customers than acquire new ones

If you want satisfied and happy customers for yourself, then buy customer service software that suits best your business and watch it groom like anything else...

Afterall, happy customers can make your business reach on the TOP .



ThankYou
Presented by: NABDsys