top cruise lines on social media

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Top Cruise Lines on Social Media Apr 1 st Apr 30 th 2016 Image Courtesy of Pixabay

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Page 1: Top Cruise Lines on Social Media

Top Cruise Lineson Social MediaApr 1st – Apr 30th 2016

Image Courtesy of Pixabay

Page 2: Top Cruise Lines on Social Media

Comparison of

“Cruise Lines"Social Accounts

Apr 01, 2016 - Apr 30, 2016

Page 3: Top Cruise Lines on Social Media

Table of Contents

Performance Snapshot

Audience Size

Audience Growth

Engagement

Customer Service

Most Engaging Content

Facebook

Twitter

Instagram

Brands Analyzed in this report include: Royal Caribbean, Norwegian, Princess, Carnival, Celebrity, Disney Cruise,

Holland American, MSC, Viking River, P&O, Cunard

Apr 01, 2016 - Apr 30, 2016

Page 4: Top Cruise Lines on Social Media

Generate Your Own Social Media Report

This report was generated entirely by the

Unmetric Reporting Engine.

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Page 5: Top Cruise Lines on Social Media

Apr 01, 2016 - Apr 30, 2016

Performance Snapshot

Network

Highest Audience

SizeMSC Disney Cruise Disney Cruise

Highest

GrowthCarnival P&O P&O

Highest

EngagementCunard Cunard Disney Cruise

Page 6: Top Cruise Lines on Social Media

0.00M 0.50M 1.00M 1.50M 2.00M 2.50M 3.00M 3.50M 4.00M 4.50M

Royal Caribbean

Norwegian

Princess

Carnival

Celebrity

Disney Cruise

Holland American

MSC

Viking River

P&O

Cunard

Instagram Twitter Facebook

Audience Size

Apr 01, 2016 - Apr 30, 2016

Page 7: Top Cruise Lines on Social Media

Audience Growth

Apr 01, 2016 - Apr 30, 2016

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00%

Royal Caribbean

Norwegian

Princess

Carnival

Celebrity

Disney Cruise

Holland American

MSC

Viking River

P&O

Cunard

Instagram Twitter Facebook

Page 8: Top Cruise Lines on Social Media

Engagement

Apr 01, 2016 - Apr 30, 2016

0 100 200 300 400 500 600 700 800 900 1000

Royal Caribbean

Norwegian

Princess

Carnival

Celebrity

Disney Cruise

Holland American

MSC

Viking River

P&O

Cunard

Instagram Twitter Facebook

Page 9: Top Cruise Lines on Social Media

Customer Service - Reply Time (in minutes)

Apr 01, 2016 - Apr 30, 2016

0 500 1000 1500 2000 2500

Royal Caribbean

Norwegian

Princess

Carnival

Celebrity

Disney Cruise

Holland American

MSC

Viking River

P&O

Cunard

Twitter Facebook

Page 10: Top Cruise Lines on Social Media

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%

Royal Caribbean

Norwegian

Princess

Carnival

Celebrity

Disney Cruise

Holland American

MSC

Viking River

P&O

Cunard

Twitter Facebook

Customer Service - Response Rate

Apr 01, 2016 - Apr 30, 2016

Page 11: Top Cruise Lines on Social Media

Most Engaging Facebook PostsCunard

18-APR-16, MON 5:28PM

What memories will you create on your

way from New York? Perhaps the

realisation that you are on the ..

ENGMT

.

LIKES COMMENT

S

SHARE

S

SENTIMENT

1,000 17,876 425 1,491 Uncategorized

Disney Cruise

12-APR-16, TUE 10:35AM

JUST ANNOUNCED: Summer 2017

#DisneyCruise itineraries. Explore

destinations in Alaska, Europe and th ..

Cunard

01-APR-16, FRI 2:03AM

As part of Queen Mary 2's remastering

this June, we're excited to announce

today that she will also ..

ENGM

T.

LIKES COMMENT

S

SHARE

S

SENTIMENT

1,000 29,124 3,046 6,836 Uncategorized

ENGM

T.

LIKES COMMENT

S

SHARESSENTIMENT

1,000 1,675 709 710 Uncategorized

Page 12: Top Cruise Lines on Social Media

Enter for a chance to win a Caribbean

cruise for 4, an @Xbox One

console and a copy of LEGO

Jurassi..

18-Apr-16, Mon 05:11PM

ENGMT. FAV. REPLIES RETWEETS

902 252 10 114

Most Engaging Tweets

JUST ANNOUNCED: See what

enchanting ports of call

#DisneyCruise is sailing to

Summer 2017! https://..

Every special night has to end with

fireworks!! What an incredible

finale ��#SaturdayNightTakeaway..

12-Apr-16, Tue 10:35AM

ENGMT. FAV. REPLIES RETWEETS

900 1,404 25 462

02-Apr-16, Sat 03:57PM

ENGMT. FAV. REPLIES RETWEETS

835 192 10 71

Celebrity Disney Cruise P&O

Page 13: Top Cruise Lines on Social Media

Seaside Sundays. (�:

@princesskokophotography)

#DisneyCruise

17-Apr-16, Sun 09:23PM

ENGMT. LIKES COMMENTS FILTER

950 32,813 208 Normal

Most Engaging Instagram Posts

Start your week off with a little [Disney]

Magic. (�: @geneva8 )

#DisneyCruise #DisneyMagic

08-Apr-16, Fri 12:10AM

ENGMT. LIKES COMMENTS FILTER

930 28,314 251 Normal

04-Apr-16, Mon 11:33PM

ENGMT. LIKES COMMENTS FILTER

902 24,462 246 Normal

Disney Cruise Disney Cruise Disney Cruise

Fact: � are better on #CastwayCay. (�:

@anaferreirausa) #DisneyCruise

Page 14: Top Cruise Lines on Social Media

Generate Your Own Social Media Report

This report was generated entirely by the

Unmetric Reporting Engine.

It took minutes to create.

Create Your FreeSocial Media Report Now

Page 15: Top Cruise Lines on Social Media

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