top 5 reasons storage facilities should use the internet to build revenue
TRANSCRIPT
TOP 5 REASONS YOU SHOULD USE THE INTERNET TO DRIVE RENTALS AND BUILD REVENUE FOR YOUR FACILITY
WHO IS STORAGE.COM?
AN ONLINE DIRECTORY SPECIALIZING IN SELF STORAGE BUSINESSES, helping to drive revenue and rentals for individual facility owners and REITs alike.
Membership includes:• Online reservations
• Phone reservations
• Dedicated Account Manager
• Account management: pictures, unit inventory, pricing, specials
• Claim your listing today
BILL HIPSHERCO-FOUNDER, B2 INTERACTIVE
• Started career in commercial real estate
• Has worked in storage industry since 1998
• Director of Business Development for USStorageSearch.com
• Co-Founded B² Interactive – a web development and internet marketing firm
• Built 1,000+ websites in the last 15 years
• Utilize directory listings for clients to bolster their web presence
TOP 5 REASONS YOU SHOULD USE ONLINE MARKETING
REASON #1: IT’S WHERE YOUR CUSTOMERS & COMPETITORS ARE
Searching for storage online: • 11 Million+ searches
for Self Storage every month
• 7 /10 storage customers don’t know what storage brand they want when starting to research
• Online Mobile marketing contributes to more than 15% of online reservations
Not online = losing customers: • At least 20% of
reservations are coming from online tactics
• Search for self storage & see the results
• More are online today then ever before
Yellow page and other traditional tactics are old news:• Yellow Page
advertising has dropped more than 60% in the last 5 years
• Cost per acquisition has risen dramatically over the last 5 years
• Top operators in the storage industry have abandoned yellow page advertising
REASON #2: COST-EFFICIENCY
MANY OPTIONS• Your own website• Directories• Search engines and local directories
MORE COST EFFECTIVE • No material or print costs• No postage costs• Easy to measure results
GREATER RETURN ON INVESTMENT
REASON #3: EASILY ADAPTABLE
CHANGES ARE MADE MORE QUICKLY
ADJUST PRICES AND SPECIALS AS OFTEN AS YOU LIKE• Test different pricing/specials on
different channels
MANAGE TO AN END GOAL OF OPTIMUM OCCUPANCY AND MAXIMUM YIELD
REASON #4: TRACKABLE
EASY TO TRACK• Tracking Codes• Tracking Phone Numbers• Vendors want to prove their results
UNDERSTAND WHAT IS WORKING AND WHAT IS NOT• Put money where there’s success • Adjust, refine, implement
REASON #5: CONVENIENCE
CUSTOMERS CAN RENT AND PAY ONLINE• Reduces operating costs• Collection costs lead to quicker collection • The online acquisition of rents, deposits
allows you to hold money longer
CUSTOMERS CAN TAKE ACTION • Photos and videos
• Online reviews • More qualified leads
CONVENIENT FOR EVERYONE• Saves time for facility• Gives customer more information and options• Start selling 24/7
“MUST HAVES” IN YOUR ONLINE MARKETING ARSENAL
DIRECTORIES
EASY/QUICK MORE DIFFICULT/TIME CONSUMING
LISTINGS PAID SEARCH WEBSITE INVENTORY COMMUNICATE
• Invest where customers are shopping
• Low cost
• Increase web presence
• Strong results and ROI
• Utilize multiple directories
• Get listed on search engines and social networks
• Look for other listing opportunities
• If you can’t be active have Google, Facebook, Bing and Yahoo local listings acquired with current data and linking to your company’s website
• Maximize paid search against ROI goals
• “Quick fix” opportunities to fill the gaps
• No long-term value to online presence
• Update
• Responsive design
• Allow for customer transactions and reservations
• Customer-centric
• Keep inventory updated
• To maximize yield always maintain inventory online
• Make sure your customers know you exist
• Refresh content regularly to give customers info they can rely on
TOP 5 REASONS YOU SHOULD USE THE INTERNET to drive rentals and build revenue for your facility
#1 YOUR CUSTOMERS & COMPETITORS ARE ONLINE
#2 COST-EFFICIENT
#3 EASILY ADAPTABLE
#4 TRACKABLE
#5 CONVENIENT
THANK YOU!VISIT STORAGE.COM
• “Claim your listing” program – it’s free!
• Exclusive offer – pay nothing until you get your first reservation!
Contact us at [email protected] or call 800-757-0459