top 25 tips to earn customer loyalty - egiftafrica.com
TRANSCRIPT
Top 25 Tips To Earn Customer Loyalty
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http://www.egiftafrica.com/
As most marketers have experienced at some point, it’s one thing to hook customers, another beast completely to retain them. Improving customer loyalty should be a priority, or those customers you worked so hard to convert could vanish before you even know what happened.
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To avoid that, here are 25 ways to better your company’s customer loyalty.
1. Share your brand value.2.Provide excellent customer support service.3.Be honest and transparent with customers.4.Create interactive social communities.5.Get their email addresses.6.Utilize social proof to win confidence.7.Exceed customer expectations.
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8.Don’t neglect existing customers.9.Accept your mistakes.10.Have the right employees.11.Get in touch with personalized messages.12.Establish yourself as an expert.13.Use the right words.14.Offer incentives.15.Ask for their feedback.16.Be reliable and dependable.17.Spend more time with customers.18.Make life easier for your customers.
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19.Anticipate problems.20.Have flexible policies.21.Use automation. 22.Make it easy to communicate with a real person.23.Ask for a review.24.Surprise your customers.25.Offer a loyalty program.
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