top 10 customer service companies. courtney dworaczyk

11
TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk.

Upload: rolf-dixon

Post on 17-Jan-2016

212 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

TOP 10 CUSTOMER SERVICE COMPANIES.

Courtney Dworaczyk.

Page 2: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

AMAZON.COM.

• STARTED: 1994.

• AMAZON.COM MAKES THEIR WEBSITE EASY TO USE AND THEY SEND THEIR PRODUCTS TO THE CUSTOMER ON TIME.

Page 3: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

GOOGLE.STARTED: SEPTEMBER 4, 1998

GOOGLE HAS A VERY EASY WEBSITE TO MANAGE. THEY TREAT THEIR EMPLOYEES AWESOME.

Page 4: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

APPLE.

STARTED: APRIL 1, 1976.

APPLE MADE IT TO WHERE THEY HAVE THEIR OWN STORE WHICH MAKES IT EASIER FOR CUSTOMERS TO GET THE THINGS THEY NEED. ALL THEIR EMPLOYEES KNOW ALL THE ANSWERS.

Page 5: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

UPS.

STARTED: AUGUST 28, 1907

UPS DOES A AWESOME JOB OF CHANGING THINGS IN THEIR BUSINESS WITH OUR TECH-FRIENDLY WORLD. THEY SEND THEIR PRODUCTS QUICKLY TO EVERYONE.

Page 6: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

SONY.

STARTED: MAY 7, 1946

THEY’RE EMPLOYEES ARE ALWAYS HAPPY AND HELPFUL TO THE CUSTOMERS. IF A PRODUCT IS OUT, THEY WILL ORDER A NEW ONE OR GIVE YOU A PRODUCT FOR LESS (THAT’S SIMILAR).

Page 7: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

HILTON.

STARTED: 1919.

THEY TREAT THEIR CUSTOMERS LIKE FAMILY WHEN THEY STAY IN THEIR HOTEL. THEY GIVE EXCELLENT ROOM SERVICE AND HAVE GREAT PRICES.

Page 8: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

FEDEX.

STARTED: JUNE 18, 1971

THEIR EMPLOYEES ARE ALWAYS HAPPY AND HAVE A SMILE ON THEIR FACE WHEN DELIVERING THEIR PACKAGES. IF YOU HAVE ANY PROBLEMS, THEIR CALL CENTER ISVERY HELPFUL TO YOU.

Page 9: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

MARRIOTT INTERNATIONAL.

STARTED: 1993.

THEY HAVE GREAT SERVICE. THEY TREAT EVERY GUEST LIKE ROYALTY. THEY HAVE GREAT PRICES AND THEIR EMPLOYEES ALWAYS HAVE A SMILE ON THEIR FACE AND WILL LISTEN TO YOUR EVERY WANT.

Page 10: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

AMERICAN EXPRESS.

STARTED: 1850.

AMERICAN EXPRESS ALWAYS HAS A GREAT CALL CENTER IF YOU EVER HAVE ANY QUESTIONS OR COMPLAINTS.

Page 11: TOP 10 CUSTOMER SERVICE COMPANIES. Courtney Dworaczyk

SOUTHWEST AIRLINES.

STARTED: 1971.

SOUTHWEST HAS ALWAYS HAD GREAT CUSTOMER SERVICE. THEIR EMPLOYEES ALWAYS HAVE A SMILE ON THEIR FACE AND WILL ALWAYS HELP YOU ON THE FLIGHT.