tools to improve blighted properties by publicstuff
DESCRIPTION
Municipal governments can learn how to help their residents and improve the quality of life and fuel redevelopment with the PublicStuff technology platform.TRANSCRIPT
Tools to improve blighted areas Presented by:
What is PublicStuff
PublicStuff’s platform helps local governments turn civic inquiries into tangible
community improvements by improving municipal efficiency and boosting
resident interaction by helping you respond quickly to their requests.
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Centralizing Communication
PUBLICSTUFF CRM
Push out city information
Publish news and alerts
Display nearby
requests
Respond to service requests
Dispatch 911
assistance
Knowledge Base
MOBILE APP
EMAIL WEB SOCIAL MEDIA
VOICE
Report Requests such as:
Blighted Properties
Suspicious Activity
Potholes
Abandoned Vehicles
Mobile App
Services for Your Residents
Website
Check information on:
Request Status
City Event Calendars
Business Incentive Information
Real time updates (e.g. traffic, natural disasters)
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Communication from Staff
Residents can track progress
Tools for City Staff
Notify citizens on request status Delegate workflow & tasks to your staff Connect with residents to collect additional details on requests
ESRI integration Import and sync multiple mapping layers Custom reports allow for data driven decision making
Custom reporting tools Report resident engagement levels or city staff response times Accurate and relevant data
Workflow Tools Data & Analytics Mapping
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Government staff CRM system to
manage and respond to blighted
area requests
Track Request Stats Philadelphia Service Request Statistics
Unique Features
Ensure your app is accessible to everyone, including non-English speaking residents. If a resident submits a request in Spanish, your staff can opt to receive it in English. A reply is automatically translated back into Spanish!
Service requests submitted via Twitter can be found and answered within our dashboard
Knowledge Base Social Media Instant Translations
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Make answering questions from your residents as easy as one-click. Write and edit articles as part of your regular workflow and organize them with a proven wiki-based formatting system.
Let’s get started!
Move your community forward
Paul Wolf – Regional Manager
T: 347.442.7227 x22