tompkins county long term care workforce initiative lisa holmes tompkins county office for the aging...
TRANSCRIPT
Tompkins CountyLong Term Care Workforce
Initiative
Lisa HolmesTompkins County Office for the Aging(607) [email protected]
Community Health Foundation of Western & Central New York
Promising Practices in the Care of EldersMay 4, 2010
Key Issues in Tompkins County
No central organization in Tompkins County provided aide certification training;
Many home care agencies transported candidates out-of-county for certification training;
Lack of regular training = missed opportunities with potential workers;
Residential care facilities cited staff retention as their main concern.
Tompkins Long Term Care Workforce Initiative
Through Community Health Foundation of Western & Central NY “Fellows Action Network”
Goals:Increase the ranks of long-term care workforce in
Tompkins County
Equip organizations and facilities with tools to improve the retention rates of direct care staff
Community Collaboration
All-Metro Home Care Beechtree Care Center Brookdale Senior Living Caregivers Cayuga Medical Center Cayuga Ridge Nursing Facility (formerly
Lakeside) Central New York Area Health Education
Center Classen Home Health Associates Community Foundation Women’s Fund Community Health Foundation of WCNY Comfort Keepers Cornell Institute for Translational
Research on Aging Family & Children’s Service Home Care Finger Lakes Independence Center Health Planning Council of Tompkins
County Hospicare and Palliative Care Services Ithaca College Gerontology Institute
Ithaca Housing Authority Titus Towers Ithaca Urban Renewal Agency Kendal at Ithaca Lifelong Longview Oak Hill Manor Redmoon Caregivers Seneca Lake Terrace Stafkings Tompkins Community Action Tompkins-Cortland Community College Tompkins County DSS Long Term Care
Services Tompkins County Health Department Tompkins County Office for the Aging Tompkins-Seneca-Tioga BOCES Visiting Nurse Service Women’s Opportunity Center Registry
Program Workforce NY
Collaboration with Tompkins Workforce NY
CHF Grant project assistant placed at Tompkins Workforce NY
Assisted with recruiting and enrolling students into the aide trainings;
Served as a liaison between Workforce and long term care providers, as well as organizations such as CNYAHEC;
Educated Workforce staff on direct care positions.
Training: SUNY Consortium Grant
A consortium made up of Workforce, Stafkings, Redmoon, Comfort Keepers, Bridges Cornell Heights, BOCES and Cayuga Ridge Extended Care applied for SUNY training funds
A grant of $50,000 was awarded in July 2009
Each agency agreed to cover 20% of the cost of the training for each potential student; 80% covered by SUNY grant
Training Locations and Dates
HHA training :Location: Comfort Keepers
October 26 – November 11, 2009
January 4 – 20, 2010 March 15 - 31, 2010 May 17 – June 2, 2010
CNA training:Location: Cayuga Ridge Extended Care
October 12- November 13, 2009
January 4 – February 6, 2010
March 8 – April 10, 2010 May 10 – June 12, 2010
Retention
Cornell’s Retention Specialist Program
Utilizes existing staff from organizations trained and designated as retention specialist;
Intensive training involves a range of proven intervention strategies (peer mentoring, career ladders, communication training, recognition, supervision)
Ongoing technical assistance provided through webinars
Evidence-based: effective at reducing turnover Local expertise
Retention
CITRA Retention Specialist Program
Home health agency pilot participants: CareGivers Comfort Keepers Hospicare Redmoon Tompkins County Health Department Visiting Nurse Service/Community Health & Home Care
Retention
CITRA Retention Specialist Program
Residential Care Facility participants: Beechtree Care Center Bridges Cornell Heights Brookdale Senior Living Cayuga Ridge Extended Care Groton Nursing Facility Hospicare Kendal at Ithaca Longview
Recruitment Efforts
Career fairs Central New York Area
Health Education Center, All area high school career
counseling offices Tompkins Workforce New
York Finger Lakes Independence
Center Challenge Industries
Tompkins-Seneca-Tioga BOCES
Women’s Opportunity Center Tompkins County
Department of Social Services
Ithaca College Cornell University Tompkins-Cortland
Community College Health Planning Council of
Tompkins County
Updated and distributed booklet on home health careers at following venues:
Tompkins County Long Term Care Workforce Initiative
For more information contact:
Lisa Holmes, Director
Tompkins County Office for the Aging
(607)274-5482