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TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE & EXPO
AUGUST 31 – SEPTEMBER 2, 2016
TURNING GEN “Y”
INTO GEN “V”: A BLUEPRINT FOR MILLENNIAL
VOLUNTEER SUCCESS
TUESDAY, AUGUST 30, 2016
SHARI TISHMAN SENIOR MARKETING MANAGER, NITRO INC.
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
DOES THIS LOOK FAMILIAR?
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
DOES THIS SOUND FAMILIAR?
“We want, and need, people to volunteer, but not because they
feel guilted into doing it, but because they see it as a truly
rewarding opportunity to spend a little time with some amazing
people.”
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
SO WHAT ARE THE RESULTS SO FAR??
You Tell Me! (Audience Poll)
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
SUCCESS DOES NOT EQUAL EASY
What happens when an organization has an influx of
volunteers for whom they are not prepared?
• Coordination/management issues
• Training challenges
• Budget shortages (volunteer programs cost money!)
Who has a story to tell?
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
WHO ARE THESE VOLUNTEERS?
Debunking Common
Millennial Myths
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #1: MILLENNIALS ARE LAZY
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #1: MILLENNIALS ARE LAZY
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #2: MILLENNIALS ARE TECHNO-CRAZY
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #2: MILLENNIALS ARE TECHNO-CRAZY
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #3: MILLENNIALS HAVE NO PRIVACY BOUNDARIES
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #3: MILLENNIALS HAVE NO PRIVACY BOUNDARIES
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #4: MILLENNIALS ARE CHRONIC JOB-HOPPERS
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #4: MILLENNIALS ARE CHRONIC JOB-HOPPERS
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #5: MILLENNIALS ARE DIFFERENT THAN PREVIOUS
GENERATIONS AT THEIR AGE…
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MYTH #5: MILLENNIALS ARE DIFFERENT THAN PREVIOUS
GENERATIONS AT THEIR AGE…
True False
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
WHAT DO THEY WANT FROM YOU?
• To have an impact on their CAUSE
• Social capital
• Learning/education resources
• Professional opportunities
• Fun and adventure
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
WHAT DO YOU WANT FROM THEM?
You Tell Me! (Audience Poll)
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
LET’S TALK TACTICS
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MAKE IT A SOCIAL THING
• Create cohorts
- 78% of Millennials prefer to do cause work as part of a
group (Millennial Impact Report)
- Plan group trainings, activities
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
MAKE IT AN EDUCATIONAL THING
• Millennials prefer to perform smaller actions before
fully committing to a cause
- Onboarding funnel
- Be flexible!
• Form cross-generation partnerships – or even
mentorships
- Include plenty of chapter-sponsored time for mixing (and
for debunking myths…)
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
OFFER LEADERSHIP OPPORTUNITIES
• Millennials often prefer to volunteer their skills
- Expand volunteer options to fit skills of volunteers
- This could enable easier involvement by employers…
• Form an ambassador program
- Volunteers engaging other volunteers
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
SET EXPECTATIONS
• On both sides of the aisle
- What do you expect of them?
- What do they expect of you?
• Consider a volunteer Bill of Rights
• If you don’t have one yet, formalize an onboarding
and training program – not just for specific tasks, but
into your organization as a whole.
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
SHOW IMPACT & APPRECIATION
(Not just for Millennials!)
• Newsletters/reports
• Thank you notes
• Awards
• Storytelling
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
SOME RESOURCES FOR YOU
• Millennial Impact Report
• Volunteering & Civic Life in America
• Pew Research Center
• VolunteerMatch
- “Engaging Volunteers” blog
- Free webinars
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
QUESTIONS AND
GROUP WORKSHOP
TOGETHER WE RISE MEALS ON WHEELS
CONFERENCE AND EXPO
TOGETHER WE RISE MEALS ON WHEELS ANNUAL CONFERENCE AND EXPO
REMINDER:
• Please remember to fill out
the course evaluation on
our App!
• You can access the survey
by going to the course your
Conference App and
selecting “Survey”
• Fill out your responses and
then hit “Finish”
• Thank you!