together we carestatic.carers.org/files/annual-review-1924.pdf · 2007-11-16 · together we care...
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Together we care
Case studies shown are representative of stories held within our files.
Names have been changed to respect the privacy of carers and their families.
Registered in Scotland. Registered Charity No. SCO15975.
Company No. 125046. Registered Office: 7 West George Street,
Glasgow G2 1BA
Photo: Hannah Hills – pictures of HRH on the front cover and page 1 and
Care 21 picture on page 12.
Thank you to all the organisations
and individuals who have supported
us this year. Your generosity has
enabled us to help and support
thousands of carers throughout
the UK.
FRIENDS OF THE TRUST
Midlands Committee
North West Advisory Board
Scotland Campaign Board
Wales Advisory Board
Thanks to Sir Bernard Zissman,
Chair of the Midlands Committee
who retired this year after six years
of service.
OTHER SUPPORTERS
Ancient Order of Foresters Friendly
Society
Barclays Bank plc
BBC Children in Need
Big Lottery Fund Scotland
City Holdings
Comic Relief
Cyril Dennis
David Gabbay
Four Acre Trust
GlaxoSmithKline
Goldman Sachs International Ltd
HBOS
James M Mara
John Zochonis
Johnston Carmichael
Jolomo Ltd
Legal and General plc
Lloyds TSB Foundation
(North East)
Lloyds TSB Foundation
for England & Wales
Lloyds TSB Foundation
for Scotland
Macdonald Hotels plc
Malcolm Ozin
Michael Stone
Northern Rock Foundation
Norwich Union
R B Farquhar Holdings Ltd
Raymond and Caroline Mould
Reuben Brothers Foundation
Richard and Janet Desmond
Signet plc
Simplyhealth
Stephen James
The Accenture Foundation
The Balcombe Trust
The Baxter International Foundation
The Department for Skills
and Education
Every day more and more people in the UK face the demands ofcaring for a family member or friend.
Caring can cause isolation and financial, emotional and healthproblems.
We exist to help unpaid carers of all ages by providing access toinformation, advice and support services. We also campaign to bringabout change in both policy and attitudes towards carers’ issues.
The Gloag Foundation
The Henry Smith Charity
The Mercers’ Charitable
Foundation
The Moffat Charitable Trust
The Morgan Foundation
The TJH Foundation
The True Colours Trust
Trevor Pears
Tulloch Ltd
Welsh Assembly Government
Wickes Aid
Yorkshire Building Society
Zurich Financial Services
We are enormously grateful
for every donation, regretfully
we only have space to
acknowledge donations of
£10,000 or more.
GIFT IN KIND
Marsh Ltd
Pricewaterhouse Coopers LLP
Pontin’s
Supporting the UK’sunpaid family carersAnnual Review 2005 – 2006
PRESIDENTHer Royal Highness The Princess Royal
VICE PRESIDENTS
The Rt. Hon The Lord Mackay of Clashfern Pam Ferris
Trevor Hemmings John Paterson
Baroness Pitkeathley OBE Lord Vallance of Tummel
Dame Gillian Wagner Ian White CBE
Philip Wroughton JP
MEMBERS OF THE COMMITTEE OF TRUSTEES
Mick Newmarch Chairman, Chairman of Finance and General
Purposes Committee and Nominations Committee
Des Benjamin Deputy Chairman, Chairman of Remuneration
Committee, Member of Policy and Development
Committee, Member of Audit Committee
Elisabeth Buggins Member of Policy and Development Committee
Andrew Cozens CBE Member of Audit Committee
John Jesky Treasurer, Member of Finance and General Purposes
Committee, Chairman of Audit Committee
Christine Macdonald
Ian White CBE Chairman of Policy and Development Committee
Andrew Robertson OBE LLB Appointed 18 May 2006, Member of Finance and
General Purpose Committee
Martin Gorham OBE resigned 1 January 2006, Bill Cockburn CBE TD,
Ann Gloag OBE and Hamish Ritchie resigned 7 July 2005
SECRETARY Andrew Robertson (To 18 May 2006),Mark Ewing (From 18 May 2006)
CHIEF EXECUTIVE Shan Nicholas
AUDITORS SOLICITORS BANKERSPricewaterhouse Coopers LLP T C Young Clydesdale Bank plc
Southwark Towers 7 West George Street 30 St Vincent Place
32 London Bridge Street Glasgow G2 1BA Glasgow G1 2HP
London SE1 9SY
The Co-operative Bank9 Prescot Street, London E1 8BE
Registered charity number SCO15975. Registered company number 125046.
A company limited by guarantee.
REGISTEREDOFFICE7 West George Street
Glasgow G2 1BA
HEAD OFFICE142 Minories
London EC3N 1LB
Tel: 0207 480 7788
Fax: 0207 481 4729
MIDLANDSc/o Coventry Carers’
Centre
3 City Arcade
Coventry CV1 2HX
Tel: 02476 222662
NORTHERNOFFICESuite 6,
Oak House
High Street
Chorley PR7 1DW
Tel: 01257 234 070
Fax: 01257 234 105
SCOTLAND OFFICECharles Oakley House
3rd Floor
125 West
Regent Street
Glasgow G2 2SD
Tel: 0141 221 5066
Fax: 0141 221 4623
WALES OFFICE104 Mansel Street
Swansea
SA1 5UE
Tel: 01792 472908
carers.orgyoungcarers.net
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Page 17 Page 18 Page 19
Highland Carers’ Project
Highland Carers’ Project, based
in Inverness and helping carers
all over the Highlands and the
Western Isles, celebrated its
tenth anniversary by launching a
new telephone counselling
service. At their annual
conference in September, the
Deputy Minister for Health and
Community Care launched the
Scottish Executive’s major new
report on carers, ‘Care 21: The
Future of Unpaid Carers in
Scotland’.
Glasgow East End Carers’Centre
Established in 1993, Glasgow
East End Carers’ Centre provides
over 1,700 hours of home based
respite support to carers every
week, as well as person centred
support for carers of all ages.
Their coaching service, piloted
for carers over 60, has proved
so successful in helping carers
to cope with the emotional
stress of their day-to-day caring
role that it has been continued
and made available to carers in
other age groups.
Solihull Carers’ Centre
Solihull Carers’ Centre won a
GlaxoSmithKline Impact award
for their projects and services
that helped carers look after
their own health. The ‘Outdoor’
programme that gives carers a
break from everyday caring and
includes a free body ‘MOT’
particularly impressed the judges.
Sefton Carers’ Centre
Having recently become a
beacon site for service delivery
to carers, Sefton Carers’ Centre
is embarking on a new project
to truly give carers a break and
a treat. They are launching a
four star boutique hotel in
Southport. The vision is to
create somewhere that will
pamper carers in a hotel
dedicated to them. Apart from
managers, everyone else
employed there would be carers
training to return to work.
Cumbria Carers’ Centres
Cumbria Carers’ Centres held
a Seminar – ‘Right place, Right
time…’ in Carlisle in April 2005.
HRH The Princess Royal
addressed carers and
professionals from across
the region and attended
workshops to discuss ways to
influence the health agenda in
supporting carers.
FINANCIAL INFORMATION
HRH The Princess Royal
addressed over 150 carers,
former carers and those
working with and for carers at
the Lancashire Carers Forum
Conference, Chorley. By
attending Her Royal Highness
highlighted local carers’ issues
and the work of the Lancashire
Carers’ Forum.
The West Lancs Carers’ Centre
was shortlisted for a
Community Care Award this
year. With over 400 applicants,
West Lancs was in the top
three. Their work focuses on
older carers of people with
learning disabilities and
provides a comprehensive,
strategic, practical approach to
supporting families and unpaid
carers over the age of 65, who
are looking after adults with
learning disabilities.
Success stories
Trustees Statement
The financial information presented
does not comprise the statutory
financial statements of The Princess
Royal Trust for Carers for the
financial year ended 31 March 2006
approved on the 10th July 2006, but
represents extracts from them.
These extracts cannot be expected
to provide as full an understanding
of the financial performance,
financial position and financing and
investing activities of the company
as the complete Annual Report.
The statutory financial statements
have been delivered to the Registrar
of Companies and the auditors have
reported on them; their report was
unqualified.
The complete Annual Report,
including auditors’ report, can be
obtained free of charge, on request
from The Trust’s Director of Finance
and Administration, 142 Minories,
London, EC3N 1LB. The accounts
are also available on The Trust’s
website carers.org.
Mick Newmarch, Chairman on
behalf of the Board, 10th July 2006
Auditors Statement
In our opinion this summarised
financial statement is consistent with
the full financial statement for the
year ended 31 March 2006.
Pricewaterhouse Coopers LLP
Restricted Unrestricted Total TotalFunds Funds 2006 20052006 2006 (Restated)
£ £ £ £Incoming ResourcesVoluntary Income 1,782,820 1,698,223 3,481,043 3,046,793
Activities for Generating Funds - Events 203,219 338,642 541,861 495,522
Activities for Generating Funds - Trading – 17,185 17,185 13,992
Investment Income 90,235 6,217 96,452 96,599
Total incoming resources 2,076,274 2,060,267 4,136,541 3,652,906
Resources expendedCost of Generating Voluntary Income 88,977 842,778 931,755 869,055
Cost of Generating Events Income 17,886 136,269 154,155 143,781
Cost of Generating Trading Income – 8,916 8,916 1,078
106,863 987,963 1,094,826 1,013,914
Net income available for charitable activities 1,969,411 1,072,304 3,041,715 2,638,992
Costs of charitable activitiesReaching and Supporting More Carers 1,876,174 286,877 2,163,051 1,828,030
Delivering High Quality Services 255,385 266,982 522,367 456,364
Influencing Policy and Practice 159,270 256,965 416,235 363,642
2,290,829 810,824 3,101,653 2,648,036
Governance costs 5,112 42,634 47,746 41,265
Total resources expended 2,402,804 1,841,421 4,244,225 3,703,215
Net movement before recognitionof gains and losses (326,530) 218,846 (107,684) (50,309)
Unrealised gain/(loss) on investments – 6,231 6,231 (1,001)
Total Funds brought forward, restated 1,817,903 305,819 2,123,722 2,175,032
Total Funds carried forward 1,491,373 530,896 2,022,269 2,123,722
Working together across Lancashire
Consolidated Statement of FinancialActivities for the year ended 31 March 2006
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Chair &Chief Executive2005-6 was a year ofconsolidation for The Trustto make sure we were able tomeet the challenges ahead.Perhaps the biggest change was
the creation of a separate Policy
team. This left our Operations
team free to focus on providing
Network support and quality.
Partnerships
After several highly productive
years, our excellent partnership
with the Royal College of
Psychiatrists came to an end this
year. Our work on the ‘Partners in
Care’ campaign produced various
useful information leaflets for
carers and psychiatrists as well as
creating a training module for
trainee psychiatrists. Following
on from this campaign we will
be forming a new two year
partnership with the Royal
College of General Practitioners.
New arrivals
We are all looking forward to our
new Director of Policy joining
us in the new financial year.
This vital addition to the team
coincides with the start of a
number of exciting partnerships.
NHS Direct are working with us
to produce a new procedure
Page 2
This last year has been verysuccessful for The PrincessRoyal Trust for Carers; thepartnerships we have formedand the new Carers’ Centreinitiatives mean that we arehelping even more carersacross the UK.
With an ageing population, more
people are going to have
to face up to the challenge of
caring. Young people will
continue to face caring roles
as they deal with ill or disabled
parents and relatives. More
families are going to be left to
pick up the pieces and we want
to be ready for the future and to
tackle these problems head on.
The Trust can only continue to
meet this challenge with the
continued commitment of
individuals, companies,
foundations and groups.
I would like to thank everyone
who has been involved with
The Trust this year and I hope
you will continue to support us
next year and into the future.
Her Royal HighnessThe Princess Royal
The situationwe must face
Page 1
INTRODUCTIONS
which will help them refer carers
on to support Networks.
We will continue to work with the
Government to ensure carers
enjoy better support and that our
Network is equipped to continue
their excellent work.
Finances
During the financial year to
31 March 2006, our total income
increased by 13% to £4.1 million.
Our unrestricted reserves now
stand at 3.5 months’ unrestricted
expenditure. We are still below
the level of six months’ reserves
proposed by the Trustees as the
target level, but our present level
certainly shows a significant
improvement. At the close of the
financial year our total reserves
stood at £2.02 million, of which
£1.49 million is restricted for
future support projects.
While The Princess Royal Trust
for Carers itself receives little
statutory funding, the 129 Carers’
Centres within the Network
receive substantial statutory
funding for carers’ support work
which totals £35 million and
employs an estimated 1,500 staff
and 2,300 volunteers.
Shan NicholasChief Executive
Mick NewmarchChairman
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My input that he was still unwell
was ignored and he was sent
back to me at two hour’s notice.
At home, my son needed
feeding, instructions to wash and
to change his clothes. He talked
incessantly of world events and
how he had influenced them.
Outsiders were shocked that
I was coping on my own but their
concern was no help to me.
Other people annoyed me by
suggesting I should try different
things. Lack of sleep made me
impatient and although I tried
to keep a calm front, my body
betrayed me. My eyebrows
twitched, my speech fragmented
and I had palpitations. Needless
to say my work was suffering.
The Centre saved my life
I’d never heard of a Carers’
Centre, but saw a leaflet about
my local service. It was a life
saver. They evaluated my son’s
mental state with a practical,
knowledgeable person who had
worked in a mental health ward.
She reported my son’s symptoms
to the hospital team, thereby
protecting me from his potential
anger at breaching his trust.
Very soon, my son was receiving
the treatment he needed and
I could begin to rebuild my life
without the stress and heartache
of watching my son suffer. Words
cannot express just how grateful
I am towards my local Carers’
Centre and The Trust.
Names and photos of our case studies havebeen changed to protect their privacy. Page 4
“Throughout my life, I’ve had to
take on a number of different
roles. Some were the job of any
busy mum – looking after my
children and supporting my
husband. But I also had to take
on a wider caring role for other
members of my family. I had to
care for my dying parents, one
of whom suffered with advanced
Parkinson’s. I also had to pay
regular visits to my only other
relative who was getting frail.
However the biggest challenge
I faced was trying my best to help
my son fight for his sanity. This
stands in a class of its own and
has been the most difficult by far.
My son became mentally
unrecognisable very quickly.
He was clearly deranged and
refused treatment. The voices
were closing in on him fast and he
even turned against me. ‘What
was my problem?’ ‘Was I part of
the plot against him?’ I had no
idea who I should ask for help and
despite a number of phone calls,
I still had no clear way forward.
Eventually I had an excuse to take
him to our GP. She was splendid
and just a few hours later,
a doctor with a social worker
arrived at my home.They also
wanted the police to be there
although I feared this would be
a disaster for someone suffering
with paranoia. However they
kept a discreet distance and
10 minutes later an ambulance
took us to hospital. Once he had
been admitted, I allowed myself
to cry. I was tired but so relieved.
When the 28-day Section ended,
my son’s consultant didn’t have
the support of the second
Psychiatrist for a Section 3.
Who we arehelping
Page 3
CASE STUDY
Janet cares for herson who is 6’2” andstrongly built
The Princess Royal Trust for Carers exists to
offer help to the six million carers in the UK
– people like Janet...
The biggest challenge I faced
was trying my best to help my
son fight for his sanity
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There are 175,000young carers in theUK and they alldeserve support and the chance fora ‘normal’ life
Reach morecarers
Page 5
OUR ACHIEVEMENTS l 2005 – 2006
� We needed to establish an office in Wales, new regional officesin the Midlands and North East and incorporate 10 new Carers’Centres into the Network
We set up three new offices with development staff, based in
Swansea, Coventry and Sunderland. These offices will enable us to
better support our expanding Network, to which we welcomed seven
new Carers’ Centres this year.
� We wanted to extend the reach of our online services to evenmore carers and professionals
Thanks to funding from Signet plc, we were able to redesign our main
website carers.org, create links with other sites, improve search engineoptimisation and carry out some simple marketing. Not only
has this resulted in an increase in the number of registered users by
over 1,000 to a current figure of 5,750, but the site was also shortlisted
for a CIPR Excellence award.
We were also able to meet our first year operation target of 1,000 users
on our website for young carers, youngcarers.netBy the end of the financial year, that number had increased to 1,341
users. The Trust is extremely grateful to the Pears Foundation who have
provided us with significant funds over the last three years for the
development and operation of this site.
Legal and General also helped us in
our efforts to reach a whole new
online audience. Their support
funded the development of
a targeted ‘microsite’ aimed at
health professionals. The site
went live in June 2006.
� We looked to maintain andstrengthen our position as thelead support agency to youngcarers in the UK
In 2005 The Trust’s Carers’
Centres ran 81 different projects
for young carers across the UK.
In Scotland alone we supported
57 projects, 26 of which were
delivered by our Network.
� We wanted to maintain our vital programme of grants to Carers’ Centres and individual carers
Since many family carers face financial difficulties, the chance to apply
for a grant to help cover the costs of a new washing machine,
an educational course or even a short break, can make an enormous
difference to carers’ lives. We were able to provide individual grants
to family carers and development funding to Carers’ Centres,
totalling £860,000.
We were also delighted to be chosen by Comic Relief to distribute
£1 million under the Young Carers’ Grant Programme.
The money will be distributed over the next three years to help
especially vulnerable and hard to reach young carers.
Our work in WalesAs a result of a three year commitment from the Welsh
Assembly Government, The Trust will be able to offer more
support to carers’ services and carers in Wales. With the
Assembly’s support, a new Welsh office has been established
in Swansea and, during the year, further resources have been
secured for the region from 2006/7 onwards, courtesy of the Big
Lottery Fund in Wales.
Giving carersa breakThanks to Norwich Union,
we were once again able to
provide over 1,200 carers
and their families with a well-
deserved five day break at
Pontin’s in Blackpool.
The Norwich Union Breaks
for Carers is free to carers,
with activities and
entertainment spanning the
week. We are extremely
grateful to Norwich Union,
who are now in their fourth
year of sponsorship.
Our aimReach and supportmore unpaid carersthrough our Network
of Carers’ Centres,
online services and
by piloting and
delivering new
models of service
delivery.
Please continue over...
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Page 8Page 7
OUR ACHIEVEMENTS l 2005 – 2006
Objective for 2006/2007
To extend the Network by adding vital new Carers’ Centres to our Network
TargetWe aim to open a minimum of six new Carers’ Centres across the UK
in the next year.
Objective for 2006/2007
We want to further increase the reach and effectiveness of our online services
TargetIn the coming 12 months, we’re seeking to reach a minimum of 8,000
registered users for carers.org and a minimum of 2,000 users
for youngcarers.net
Young Carers’ Fun DaysThree ‘fun’ days out at Pontin’s in North Wales, Southport and
Blackpool were organised for young carers through Carers’ Link,
Salford and Blackpool. It gave young carers from the area the
chance to enjoy a break from their caring role and be a child
again – just for a short while.
They took part in an exciting programme of entertainment which
included party games, meeting the Pontin’s characters and the
opportunity to ride on quad bikes, go clay pigeon shooting, abseil
and try their hand at circus skills.
Mental health workThe Trust’s work in supporting carers who care for people with
mental health problems was significantly boosted by a grant from
the Mercers’ Company.
The two year grant has allowed The Trust to appoint a mental
health development co-ordinator, who will work with the
Network to fully develop a range of services in this area. The
co-ordinator will raise awareness of the issues facing this
particularly vulnerable group of carers.
Fun Days give youngcarers the chance to break out of thecaring routine fora few hours
The Trust worksclosely with carersto understand day-to-day issues
Reach morecarers(continued)
Objective for 2006/2007
We aim to extend our existing models of good practice intoadditional caring environments
TargetWe will continue to evaluate our Trailblazer programme and examine
models of good practice. We will also define exactly how our service
delivery models fit with Government plans.
Objective for 2006/2007
The Trust will increase its media profile with targeted audiences
TargetWe want to develop a far-reaching media campaign which will include
Carers’ Week as well as one other UK wide initiative. We also aim to
increase our profile in areas where we are able to make use of local
communication consultants.
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Page 10
Deliveringquality services
OUR ACHIEVEMENTS l 2005 – 2006
Our aimDeliver consistentlyhigh qualitystandards across our own services
and those provided
by others.
� We aimed to introduce ways to ensure we provide a qualityservice across the Network. We wanted all of our Carers’ Centresto implement PQASSO (Practical Quality Assurance System forSmall Organisations) or a recognised quality assurance system
68% of Carers’ Centres implemented PQASSO Level 1, and 83%
implemented other recognised quality assurance systems, including
Kings Fund, ‘How Good Is Your
Service to Carers’ – a guide to
checking quality standards in
carers’ support services,
Community Legal Services and
Investors In People. We also
introduced PQASSO Level 1
within The Trust itself. This was
made possible thanks to the
generosity of the Baxter
International Foundation. Their
support means that quality is
central to the organisation. We
have secured additional funding
from the Big Lottery Fund to
develop our own accredited
Quality Kitemark.
As a mark of the standards
we have attained, three out of
the four nominated Beacon Local Authority sites for supporting carers,
were working with our Network members in Hertfordshire and Sefton
& Sunderland Carers’ Centres.
The first ever Young Carers’ Conference inScotland was addressed by the Deputy Minister forHealth and Community Care and the Deputy Minister for Education,Children and Young People.
A second young carersworkers conference funded bythe Department for Educationand Skills gave delegates fromacross the UK the opportunityto share their experiences witheach other.
Page 9
� We wanted to test a YoungCarers’ Quality Self Assessmentprogramme in selected areas inthe UK
A pilot scheme is currently
underway in Scotland and other
regions in the UK are being
identified as new areas for testing.
Objective for 2006/2007We need to strengthen thequality assurance systems we’veintroduced across the Networkand The Trust
TargetImplement a recognised Quality
Assurance system across all services and progress our work on The
Trust’s Quality Kitemark.
Objective for 2006/2007We will introduce and evaluate our Network Agreement
TargetThrough a process of ‘health checks’ we aim to monitor the agreement
and then roll-out minimum branding requirements for the Network.
Objective for 2006/2007To continue to strengthen the capacity of the Network
TargetIntroduce a programme of training and conferences which can share
relevant information right across the Network.
Sharing good practice has always been a key part of The Trust’s work
with the Network. We’ve already been researching carer support across
Primary Care and this helps us identify and support carers across our
Carers’ Centre Network. Funding from GlaxoSmithKline has also
allowed The Trust to identify examples of best practice across
the Network.
A Training programme for
the Northern Office
involving external trainers
Jan Mellor and Alan Laurie,
drew over 120 attendees to
11 training days. Subjects
ranged from improving staff
supervision to governance
and the role and
responsibilities of Trustees.
A partnership was formed
with Carers UK to deliver
part of the programme
across the Northern
Network.
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� We looked to consult andinvolve the entire Network onour future policy development
Representatives from the Networknow sit on The Trust’s Policy & Development Committee.This consultation process will be used for all major initiatives.
Objective for 2006/2007We want to have an influence onpolicy and practice at a nationaland local statutory service level
Target for 2006/2007Apart from strengthening ourGovernment, local statutoryauthority and NHS relationships, we need to establish, evaluate anddevelop a dedicated policyDirectorate within The Trust. Wealso aim to launch a new micrositeaimed at health professionals.
Objective for 2006/2007We are looking to establish partnerships with relevantexternal organisations
TargetAfter completing an evaluation of the final phase of the Primary Careproject we will progress our partnerships with the Royal College ofGPs and NHS Direct in line with our action plans. We will also look toestablish and maintain our Comic Relief Grant programme.
Objective for 2006/2007Finally, we need to ensure that the Network can contribute toThe Trust’s policies and is briefed on key Government initiatives
TargetWe will hold regular policy briefings and consultations whereinformation can be disseminated across the Network.
Page 12
Positivelyinfluence policy
Page 11
OUR ACHIEVEMENTS l 2005 – 2006
Our aimPositively influencepolicy and practicefor the benefit of
carers, working in
partnership with
others.
� We looked to establish positive relationships with key UKgovernment health, community and social care departments
The first step was to establish links with key officials at the Department
of Health. The Trust went on to represent carers on select Government
steering groups such as the Department of Work & Pensions Policy
Forum and the Department of Health – End of Life Programme. We
were also able to add our voice to non-governmental bodies such as
the Social Care Institute for Excellence Partners Council.
We continued our involvement with the Welsh Assembly and Scottish
Executive. As a member of one of the Scottish Executive task forces,
we have been instrumental in the creation of the National Carers’
Organisation in Scotland. This enables The Trust to take a lead role on
carers’ issues within the Scottish Executive.
� We wanted to research and develop new partnershipopportunities for the benefit of carers in the UK
By establishing a joint partnership with the Royal College of GeneralPractitioners, we started a programme to train existing and new GPs oncarers’ issues. We also established a project with NHS Direct toidentify carers in need of support from The Trust.
Simplyhealth Caring AwardsThe Simplyhealth Caring Awards were launched for the second
year. These were created to recognise and celebrate the excellent
work that some GP surgeries are doing around the UK to support
family and unpaid carers. The awards have allowed The Trust to
gather good practice and outstanding methods of carer support,
which can then be communicated to GPs.
In September 2005, the
Scottish Executive launched
a major new report on carers,
'Care 21: The Future of
Unpaid Carers in Scotland’,
based on a survey of 5,000
carers in Scotland. The report
is the first of its kind in Europe
and has major significance
for carers in Scotland.
Alongside carers and carers’
organisations, The Trust
responded positively to the 22
recommendations of Care 21
and is continuing to work with
the Executive to improve
services to carers.
The Trust workshard to ensureaward-winninglevels of goodpractice
Carers presenting a petition regardingCare 21
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� We looked to broaden ourTrustee base, refocus our committeestructure and strengthen staffperformance
New Trustees were reviewed by the
Nominations Committee and
appointed in July 2005. Proposed
changes to the Committee structure
were approved in October 2005.
Human Resources policies were also
reviewed and updated. This included
a robust recruitment process and an
improvement to the way staff performance is managed.
Objective for 2006/2007To achieve our budget set for 2006/2007
Target To achieve planned income levels including the establishment of
London and relevant regional fundraising boards. We also aim to
increase the level of unrestricted reserves closer to the target of six
months’ unrestricted expenditure.
Objective for 2006/2007We need to improve our IT to better suit our business needs
TargetComplete our systems review and
agree a new plan.
Objective for 2006/2007To strengthen Governance and ourperformance management
TargetComplete second phase of Board appointments and implement and
strengthen staff training and induction programme.
Page 14
Broaden andstrengthen
Page 13
OUR ACHIEVEMENTS l 2005 – 2006
February 2006Bank of Scotland
Corporate hosted the
Diamond Ball which
raised £1 million for
The Trust.
Our aimBroaden andstrengthen ourresources to sustain
our activities.
� In 2005/2006 a key objective wasto achieve our forecastedfundraising target
We predicted our income to be
around the £3.7 million mark.
Through a series of fundraising events,
direct mail, corporate sponsorship,
trusts, foundations and statutory
sources we raised £4.1 million.
A significant contribution came from a £1 million Comic Relief Grant
for work with young carers over the next three years.
In the same period we secured our first statutory funding for activities
in Scotland. With Mike Rutterford as Chair, we also established a
Scottish Campaign Board. The Board is committed to raising £1 million
from a series of events throughout the coming year.
We also successfully tested a new donor acquisition campaign which
generated new donors and met
targets. This has helped The Trust
both to raise valuable funds from new
audiences and to increase awareness
of our work and carers’ issues.
� We needed to develop a moreintegrated approach to our budgetsand business planning
We achieved alignment between
budget and business planning. This has increased our efficiency and
effectiveness across the Network.
June 2005During the summer of
2005 The Trust raised
an impressive £100,000
amongst the excitement
of the Haydock Races in
the North West.
November 2005Long term supporter
Marion White held her
fifth annual Ladies Lunch
in Glasgow, hosted by
John Amabile, premier
interior designer and
television presenter.
So far, these lunches
have raised a total of
over £100,000.
Macdonald Hotels have raised a staggering £1 million for The Trustto date. Through their ‘Make a Difference’ scheme, everyMacdonald hotel adds a £1 optional donation to guests’ bills.Macdonald Hotels also make available their hotel facilities for TheTrust and Carers’ Centre events.
Autumn 2005The Annual Snow Ball
supported by
international artiste Rick
Guard, raised over
£8,000 for carers in the
North West.
June 2005The first NorthWest Golf daytook place,which willbecome anannual event atIngol Golf Club.
May 2005John LowrieMorrison, one ofScotland’s bestselling artists,and his wife,Maureen, arecarers and theydonated apercentage ofproceeds fromsome of John’sexhibitions.
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Page 16Page 15
LOOKING BACK
Our Network of 129Carers’ Centressupports carers of all ages
The Princess Royal Trust for
Carers was founded in Scotland
in 1991 on the initiative of HRH
The Princess Royal. Her Royal
Highness is extremely active in the
charity’s work and has attended
330 events since the charity
began. This includes Carers’
Centres visits, key conferences
and major fundraising events.
Number of Centres
In 1994 the number of Carers’
Centres was 16. These were
in areas as diverse as Sefton
(Liverpool), Aberdeen,
Newry and Mourne (Northern
Ireland), Gwynedd (North
Wales) and London.
Looking back at15 years
carers.org
In 1998 we launched our virtual
Carers’ Centre discussion board
and chat room. Since then we
have extended our online
services to include dedicated
sites for young carers and
professionals. In 2006 carers.orgwas a finalist in the Chartered
Institute of Public Relations
Excellence Awards.
youngcarers.net
The Trust launched the UK’s first
ever website for young carers in
September 2004. Its purpose is
to provide online advice,
information and support. This
service aims to help the
increasing number of young
carers – The Trust believes there
could be around one million in
the UK.
Carers Week
In 1999 we worked in partnership
with the National Carers
Association (now Carers UK),
Crossroads – Caring for Carers
and Contact A Family to organise
Carers Week.
Five years later, and with eight
charities on board, Carers Week
is still raising awareness of carers’
issues and celebrating the
contribution that carers make to
their communities and families.
Policy
The Trust has been instrumental
in pursuing the rights of carers.
Some of the legislation we haveinfluenced includes:
The Carers (Recognition andServices) Act 1995
The Carers and DisabledChildren’s Act 2000
Other policies including theWork & Families Act 2006,Mental Capacity Act 2005 andCare 21 in Scotland to ensurethat carers in the UK continue tobe recognised.
Research
Over the past 15 years we havecommissioned research to createawareness of carers’ issues,including our largest ever UK*consultation where we talked toover 3,000 carers about theGovernment’s National Strategyfor Carers.
Partnerships
Throughout 2004 and 2005, The Trust worked with the RoyalCollege of Psychiatrists with acampaign ‘Partners in Care’aiming at highlighting problemsfaced by carers of people withmental health problems andlearning disabilities.
The Action for Carers and
Employment (ACE) project
investigated ways to overcome
barriers to employment. Today
The Trust continues to work with
the Department for Constitutional
Affairs, regularly attending their
Carers’ Network events.
*Care 21 has 5,000 carers in Scotland.
The internet hasenabled The Trust toreach out and helpmore carers thanever before
We have grown substantially
since then and, 15 years later,
we now reach nearly 290,000
carers through a network of
129 independently managed
Carers’ Centres across the UK.
Funds
Since 1994, we have been able to
establish a number of funds that
help carers including;
The Educational Bursary
Scheme for Carers
Carers’ Relief Fund
Carers’ Break Fund
Young Carers’ Activities Fund
Foresters Young Carers’
Transport Fund