together for smart mobility - interparking group/~/media... · embankment road on the right bank of...

TOGETHER FOR SMART MOBILITY

ACTIVITY REPORT 2016

INTERPARKING IS ONE OF THE LEADING CAR PARK OPERATORS IN EUROPE. During our 59 years in the major European cities, we have been able to win the trust of our customers.

Our strategy, which applies as much to urban planning as to the management of our car park network, is based on three central elements:

continuous improvement of the quality of our services; an innovative range of mobility solutions to address the challenges of cities; a responsible policy, which protects the environment.

This approach has enabled the Interparking Group to continue its development and gives it, today, a strong presence in nine European countries: Austria, Belgium, France, Germany, Italy, the Netherlands, Poland, Romania and Spain. We are thus able to offer our customers 782 car parks, representing a total of 355,839 parking spaces across the continent.

The Interparking Group reports sustained growth, with a turnover of more than 410 million euro in 2016 and an economic EBITDA of 126.4 million euro (consolidated EBITDA 122 million euro).

Interparking – a member of the European Parking Association and the Fédération Belge du Stationnement [Belgian Parking Federation] – has obtained 175 European Standard Parking Awards in recognition of the excellence of its products and services. These certifications are a guarantee for our customers of our expertise in car parks.

PROFILEOUR PRINCIPAL RESOURCE: THE CITY

OUR MISSION: IMPROVING THE QUALITY OF LIFE IN OUR CITIES

AT INTERPARKING, WE ARE COMMITTED TO IMPROVING MOBILITY AND EASING CONGESTION IN THE EUROPEAN CITIES IN WHICH WE ARE PRESENT. OUR CUSTOMER-FOCUSED APPROACH GOES FAR BEYOND SIMPLY OFFERING HIGH-END PARKING SPACES. OUR COMPREHENSIVE SERVICES ALSO INCLUDE:

car parks that are incorporated into very heart of the public transport networks; innovative, secure solutions for cyclists; flexible payment methods adapted to the different needs of the users; cutting-edge technology to facilitate guidance in our car parks; services adapted to lower emission and electric vehicles; a warm welcome which emphasises human contact; pricing adapted to the level of service; etc.

In addition, Interparking aims to position itself as a model company in terms of environmental challenges. We are investing in a number of environmentally-friendly initiatives: charging points, sharing of electric vehicles, equipping our car parks with energy-efficient (LED) technologies, reduced rates for low-emission vehicles, etc. Our activities are also certified as “CO2 neutral” in all of the 9 countries in which we are present.

Whether it is with our institutional customers, the daily road users, the public authorities or the local residents, our approach is based on a policy of constant dialogue with our stakeholders. As a result of listening, sharing and discussing, we are able to keep abreast of changes in society. That is the only way to stay one step ahead of our competitors while contributing to improve mobility in the major cities.

MEETING THE ENVIRONMENTAL CHALLENGES

BEING ATTUNED TO OUR BUSINESS ENVIRONMENT

CONTENTS

INTRODUCTION 02 2016 confirms the validity of our strategy 04 The accessibility of urban centres 05 A resolutely European group 06 2016 events

OUR MOTIVATIONS 10 Smarter operations 14 Smarter services 18 Smarter products 22 Smarter partners 26 Smarter future

OUR MANAGEMENT 30 Board of Directors and Management 32 Management report 34 Consolidated balance sheet 36 Consolidated profit and loss accounts 38 Appendices to the consolidated accounts

2 | INTERPARKING

ROLAND CRACCO, CEO OF INTERPARKING, REVIEWS THE HIGHLIGHTS OF THE PAST YEAR AND

OUTLINES HOW THE GROUP’S STRATEGY HELPED TO TACKLE THE MANY CHALLENGES THAT AROSE

DURING 2016.

HOW DO YOU ASSESS THE PAST YEAR? “2016 was not an easy year from an operational point of view. We had to manage the consequences of multiple terrorist attacks in Paris, Brussels, Nice and Berlin, cities in which we are firmly established. In some cases, the attacks even occurred in places directly connected with our facilities. We also had to address problems linked to the pedestrianisation of city centres, the repeated unavailability of the tunnels in Brussels and the closure of the embankment road on the right bank of the Seine in Paris.

Despite this extremely difficult context, we not only managed to stay on course but we also achieved all of our objectives. We were therefore able to absorb the shocks, get through the crises and continue making progress. This trajectory can be explained by our corporate culture which makes supporting our customers a priority. On the ground, this is reflected in the great composure displayed by our teams and also by their professionalism and responsiveness. In the context of the unfortunate terrorist attacks we have been faced with, this challenging situation has demonstrated the validity of our strategy of diversifying risks and concentrating our activities in high quality cities.”

INTERPARKING SEEMS TO HAVE FOCUSED AGAIN THIS YEAR ON GAINING A FOOTHOLD IN AREAS OFFERING A HIGH ADDED VALUE FOR MOTORISTS AND GREAT VISIBILITY FOR THE COMPANY. DO YOU INTEND TO PURSUE THIS STRATEGY? “Definitely. Whether it’s acquisitions, new constructions, concessions or refurbishments, we particularly target places where there is a lack of supply and where we can offer innovative solutions. This is particularly the case with the car park in the Museumkwartier in The Hague, in the historic centre of the city, a short distance from prestigious museums such as the Mauritshuis and less than a hundred metres from the office of the Dutch Prime Minister.

We have also been very active in France: this includes the refurbishment and enlargement of the Marché car park in Fontainebleau, the inauguration of the car park to coincide with the start of

2016 CONFIRMS THE VALIDITY OF OUR STRATEGY

3

ROLAND CRACCO CEO OF INTERPARKING

“WE PARTICULARLY TARGET PLACES WHERE THERE IS A LACK

OF SUPPLY AND WHERE WE CAN OFFER INNOVATIVE SOLUTIONS.”

the works of the Musée du Vins et des Civilisations in Bordeaux and the opening of the Les Sablettes car park in Menton, where we have also taken over the management of four other car parks. In Germany, our car park at Jena university hospital has, since its opening in May, obtained the only Gold ESPA certificate awarded this year for the entire country. In Belgium, we won the concession for the construction of the Grognon car park, in the historic district of the city of Namur.”

WHAT ARE THE PROSPECTS FOR 2017? “Our plan is to strengthen our position in the countries in which we are already present. In addition, we are giving top priority to accelerating the digitalisation of the services offered to our customers, based on the 3+1 principle: firstly, the possibility of finding a car park, booking

a space and ordering a subscription or a Pcard online; secondly, over the long term, we plan to virtualise the Pcard via a mobile application.

The success of the Pcard also confirms the relevance of choosing intermodality. The introduction of the red Pcard in partnership with Brussels Airport, but also compatible with the public transport network, is clear proof of this.

2017 will also see a focus on quality. Today, we have 175 ESPA certifications. The objective is to certify 185 car parks by the end of the year.

Finally, we are going to do more work in the area of charging points for electric vehicles: by the end of the year, we expect to have installed 2 or 3 charging points per car park.”

IS INTERPARKING’S EXCELLENT PERFORMANCE IN 2016 ALSO REFLECTED IN THE FIGURES? “In 2016, we passed the 112 million customer mark, and we also spent close to 100 million euro on new investments. We ended the year with a turnover of more than 410 million euro and an economic EBITDA of 126.4 million euro.”

2016 ALSO MARKS A TURNING POINT IN THE HISTORY OF INTERPARKING: THE COMPANY VACATED THE ICONIC PARKING 58 IN BRUSSELS. “That’s right. The move marks a new impetus for the teams, who have reacted with great enthusiasm. For us, it is also a means of reaffirming our conscious decision to remain in the heart of the Capital of Europe. Furthermore, our new headquarters represents an investment of more than 20 million euro, via the acquisition of the rights in rem. We have now brought together our administrative services, our car park school and our technical workshops under one roof.”

Roland Cracco, CEO

4 | INTERPARKING

CAR PARKS WHICH BRING LIFE TO THE CITY Mobility and accessibility are among the major challenges facing all major European cities today. In some urban areas, 30% of the traffic is composed of motorists looking for a place to park. Offering parking spaces therefore plays an important role in developing more user-friendly urban areas.

To relieve urban traffic pressure, Interparking provides 355,839 spaces across Europe: this is our contribution to improving the quality of life in the city.

When we build our car parks, we work closely with the local public authorities in order to preserve the heritage and the soul of historic cities such as Menton, Bordeaux, Fontainebleau, The Hague, Namur, Rome or Berlin.

To ease congestion in urban areas, we facilitate access to the rail and other public transport services. Many of our car parks are situated in strategic areas, near the main railway stations and the links to the airports.

In this way, we help our customers to reduce their carbon footprint. In our most innovative car parks, we have installed charging points for electric vehicles and we offer a favourable rate for low-emission vehicles.

Our actions are in line with the three pillars of our strategy: the quality of our services, improving mobility in cities and reducing our environmental impact.

THE ACCESSIBILITY OF URBAN CENTRES

CO2

5

A RESOLUTELYEUROPEAN GROUP

GERMANY • 181 cities

• 422 car parks • 92 799 spaces off street

• 18 826 spaces on street • 66 ESPA certified car parks

NETHERLANDS • 34 cities


• 26 ESPA certified car parks

BELGIUM • 11 cities



FRANCE • 14 cities



SPAIN • 23 cities



POLAND • 8 cities


• 1 ESPA certified car park

AUSTRIA • 9 cities



ITALY • 82 cities



ROMANIA • 1 city


100%CO2 NEUTRAL IN

9 COUNTRIES

363CITIES

2 318EMPLOYEES

782CAR PARKS IN 9 COUNTRIES

355 839 SPACES

268 515 OFF STREET 87 324 ON STREET

MEEUS Rodolphe Laurent (4203)6012 4320 0012 8346

6 | INTERPARKING

IN 2016, INTERPARKING ACCELERATED THE PACE OF DIGITALISING ITS SERVICES.

THE ACQUISITION POLICY FOCUSED ON HIGH QUALITY CITIES. THIS STRATEGY EARNED

INTERPARKING SOME NEW CERTIFICATIONS AND INTERNATIONAL RECOGNITIONS WHEN

ALL OUR INSTALLATIONS WERE CERTIFIED “CO2 NEUTRAL”.

GERMANY: A MOBILE APP COMBINING RAIL AND CAR PARKSIn Germany, customers from our affiliates Contipark/Bahnpark wishing to park near a station have a simple, quick and practical payment method thanks to the mobile application from DB BahnPark. 127 car parks in the Contipark group are now compatible with this free application. By the end of 2017, 258 car parks in the group should be accessible via this simplified payment method. When they register to the app, customers automatically receive a Pcard. All their transactions within the app are linked to their Pcard account.

127 CAR PARKS COMPATIBLE WITH THE DB BAHNPARK

MOBILE APPLICATION

BELGIUM: THE PCARD+ TURNS RED Following the Brussels attacks in March 2016, the organisation of the traffic at the airport has been totally reassessed for security reasons. Now, drop offs and pick ups can only take place inside the car parks. In order improve the experience for travellers, a free half-hour of parking has been introduced for holders of a Pcard+. To symbolise the partnership with Brussels Airport, a specific, red Pcard+ has been launched with the airport. Holders of the blue Pcard+ naturally also enjoy the same benefits in the car parks at Brussels Airport.

2016 EVENTS© S

ervi

cepo

ol

P. S

chw

aige

r/S

teph

an

7

SPAIN: A COMPLETE MAKEOVER FOR THE CAR PARK IN JEREZ Interparking has totally refurbished its Mercado Centre car park in Jerez, in Spain. Situated in the historic centre of the city, this car park endeavours to guarantee optimum comfort: facilitated access for people with reduced mobility, LED lighting, background music, a new video surveillance system, etc. The municipal authorities have highlighted Interparking’s commitment to provide high-quality mobility and accessibility solutions. The icing on the cake: with a rate of 1.40 euro per hour, it is the cheapest car park in the city.

“INTERPARKING BECOMES THE LEADER IN THE NETHERLANDS

FOR CAR PARK SPACES IN THE HEALTHCARE SECTOR.”

NETHERLANDS: INTERPARKING ACQUIRES P&P On 31 March 2016, Interparking announced the acquisition of the Dutch company Parking & Protection B.V. (P&P). P&P is very active in the construction, management and operation of parking facilities, with a strong presence in the hospital sector and in urban office centres. With this acquisition, Interparking extends its portfolio with 40 additional sites, including 17 in the hospital sector. Interparking thus becomes the leader in the Netherlands for car park spaces in the healthcare sector. This transaction confirms the growth strategy in the Netherlands. Here, Interparking now offers 121 car parks with a total of more than 51,172 parking spaces.

8 | INTERPARKING

“IN PAVIA, THE LOCATION OF THE CAR PARK OFFERS

EASY ACCESS TO THE CITY’S COMMERCIAL

DISTRICT.”

4NEW ESPA

CERTIFICATIONS IN THE NETHERLANDS

ITALY: SHOPPING IN PAVIA MADE EASIER THANKS TO INTERPARKINGThe acquisition of the company “Nuova Navigliaccio” in Pavia, in Lombardy, allows Interparking to offer motorists direct access to the city’s commercial district. The car park is a short distance from the railway station and bus stations and offers easy access to the office district and the administrative city centre.

CO2

CO2 NEUTRAL CERTIFICATION

RENEWAL

15NEW CAR PARKS IN GERMANY

9

GERMANY Operational achievements

15 new car parks, with a total of 4,907 additional spaces

Technical achievements New online booking service with a chat window for contacting customer service 127 additional car parks integrated into the DB BahnPark mobile application 16 new charging points for electric vehicles taking the total to 81 charging points 32 new car parks equipped with LED technology (giving a total of 83)

Awards and certifications CO2 neutral certification renewal 2 Gold ESPA awards, 3 ESPA awards and 5 IHK awards in Cologne

AUSTRIA Operational achievements

2 new car parks in Bad Ischl and Graz giving a total of 322 new spaces

Technical achievements Introduction of the Pcard 3 new charging points for electric vehicles 4 new car parks equipped with LED technology (giving a total of 8)

Awards and certifications CO2 neutral certification renewal

BELGIUM Operational achievements

1 new car park: The Discount 2 in Brussels Airport Won the tender for the construction of a new car park in Namur, the Grognon

Technical achievements Online presence strengthened: “responsive” website, online subscriptions, etc. Partnership with Brussels Airport for the launch of a red Pcard+ Relocation of the head office and remaining in the heart of Brussels


SPAIN Operational achievements

Complete refurbishment of the Mercado Centre car park in Jerez

Technical achievements Implementation of LED technology across the entire car park network Centralised management of all the car parks


FRANCEOperational achievements

4 new car parks (1,315 new spaces) Extension of the Marché car park in Fontainebleau

Technical achievements Online booking now available in nearly all the car parks Continued rollout of LED lighting in 7 new car parks. Installation of tag payment technology (Liber-t) and contactless payment


ITALY Operational achievements

Acquisition of a new car park in Pavia

Technical achievements Agreement signed with Tesla for the installation of charging points for electric vehicles Installation of a new automatic payment system in Milan V Alpini


NETHERLANDS Operational achievements

Acquisition of the company Parking & Protection which is present in 40 sites, including 17 in the hospital sector, making Interparking the leader in that market segment Inauguration of the new car park in the Museumkwartier in The Hague (320 spaces) 8 new car parks, including one in the prestigious WTC district in The Hague (1,000 spaces) Partnership agreement with the Hommerson group for the renovation of a car park in the seaside resort of Scheveningen

Technical achievements Improvement of the functionality and ergonomics of the commercial website Online implementation of an entire site dedicated to the Museumkwartier car park, in The Hague Development of the Park & Bike service in Amsterdam Launch of the Switchpark mobile application following the acquisition of the company Parking & Protection Implementation of a vehicle tracking service using numberplate recognition in Vredenburg

Awards and certifications 4 new ESPA certifications CO2 neutral certification renewal ISO 14001 and ISO 9001 certification renewal

POLAND Operational achievements

1 new car park (Lublin)

Technical achievements Launch of the online booking service for Gdansk airport New platform for online complaints management

Distinctions et certifications CO2 neutral certification renewal First ESPA certification for Interparking in Poland

ROMANIA Awards and certifications

CO2 neutral certification renewal

10 | INTERPARKING

BASIKILA TSHIBAMBA PARKING MANAGER –

GRAND PLACE BRUSSELS CAR PARK

“OUR CUSTOMERS DEMAND AN IMPECCABLE LEVEL OF SERVICE. THEY EXPECT US TO DEMONSTRATE

RESPECT, ATTENTIVENESS AND EMPATHY. WE MUST BE ABLE TO ANSWER ALL THEIR QUESTIONS IN DETAIL.

THIS MEANS, FOR INSTANCE, THAT IF AN ELDERLY PERSON IS UNABLE TO FIND THEIR VEHICLE, OUR

EMPLOYEES WILL HELP THE PERSON TO FIND THEIR CAR BACK. MORE RECENTLY, WE HAVE NOTICED A

GREATER NEED IN TERMS OF SECURITY: CUSTOMERS WANT TO BE REASSURED AND AN INCREASINGLY

VISIBLE PRESENCE IN OUR CAR PARKS.”

11

EXCELLENCE IN EACH OF OUR SOLUTIONSSMARTER OPERATIONS

Accessibility, mobility and security are the primary concerns of motorists and the public authorities. Smoother

journeys require exemplary parking infrastructures offering intuitive, reliable services. This is a challenge to which

Interparking has to respond with effective solutions.

Interparking is continually investing in order to improve the efficiency of its operations. In this way, innovation is placed directly at the service of the customer. Remaining leader

in terms of the quality of our services is the only way we can maintain the trust that our customers place in us every day.

229CAR PARKS

EQUIPPED WITH LED LIGHTING

175ESPA (EUROPEAN

STANDARD PARKING AWARDS) CERTIFICATES

car park SCHOOL

payment AUTOMATIC NUMBER PLATE RECOGNITION

B45FR2

12 | INTERPARKING

THE HAGUE AND JEREZ: MODELS OF THEIR KIND In November 2016, Interparking inau-gurated its totally refurbished Mercado Centro car park in the city of Jerez in Spain. Visitors now have a latest-genera-tion lift and additional automatic payment terminals. Every effort has been made to guarantee optimum comfort: facilitated access for people with reduced mobility, LED lighting, background music, a new video surveillance system, etc. The municipal authorities have also highlighted Interparking’s commitment to provide high-quality mobility and accessibility solutions.

In The Hague, the Museumkwartier is located right in the heart of a highclass, historic district, which is itself situated between the museums, the shops and the home of the Dutch government. An ultra-modern car park, constructed entirely underground, it offers the latest equipment incorporating, in particular, automatic numberplate recognition, QR code technology and LED lighting.

ACQUISITION OF PARKING & PROTECTION BV IN THE NETHERLANDSOn 31 March 2016, Interparking formal-ised the acquisition of the Dutch company Parking & Protection B.V. (P&P). This company is very active in the construction, management and operation of parking facilities, with a strong presence in the hospital sector and in urban office centres. Through this transaction, Interparking has established its presence in 40 additional

sites, including 17 in the hospital sector. This acquisition makes Interparking the leader in the Netherlands for parking spaces in the healthcare sector and the second biggest parking operator in the country.

CERTIFICATIONS: A GUARANTEE OF QUALITY The professionals in the sector are best placed to judge the quality of our services and infrastructures. Their opinions, along with those of our customers, are ultimately the only ones that really matter.

On 31 December 2016, 175 car parks in the group were certified with a European Standard Parking Award (ESPA). The new car parks that received awards this year include the Hala Stulecia car park in Wroclaw – the first ESPA certification for Interparking in Poland. Interparking also received 4 new certifications in

the Netherlands and 5 in Germany, includ-ing 2 Gold awards.

The ESPA certification indicates to users that they are entering a car park which meets some very demanding standards set by the European Parking Association in relation to comfort, security and quality of service.

Furthermore, every 3 years, the Cologne Chamber of Commerce and Industry assesses all the car parks located in the territory of the municipality. The analysis focuses on criteria covering quality of service, accessibility, security, lighting, etc. No fewer than Interparking 5 car parks received certification in this way.

Similarly, Interparking obtained ISO certification for quality management and environmental management in Spain, Italy and the Netherlands.

In 2016, Interparking maintained its CO2 neutral certification in all the countries in which the group is active.

175 OF THE GROUP’S CAR PARKS WERE CERTIFIED

WITH A EUROPEAN STANDARD PARKING

AWARD (ESPA).

“ACCESSIBILITY, MOBILITY AND SECURITY ARE THE PRIMARY CONCERNS. SMOOTHER

JOURNEYS REQUIRE EXEMPLARY PARKING INFRASTRUCTURES.”

13

AN ONGOING TRAINING EFFORT To maintain an optimum level of quality, Interparking spares no expense and offers its employees advanced training. These courses not only develop their skills but also help them to respond more effec-tively to the changing requirements of the cities of the future.

“THE FEELING OF SECURITY IS AN ESSENTIAL FACTOR IN OUR

USERS’ SATISFACTION.”

THE INTERPARKING EXPERIENCE When it comes to our customers’ comfort, nothing is left to chance. Thus, smart LED lighting not only allows us to reduce our energy consumption. This technology also, and in particular, creates a feeling of security which is an essential factor in our users’ satisfaction. Interparking is also investing

in more efficient ventilation systems, which adapt automatically to the level of CO detected in the car parks. We are also gradually equipping our facilities with new-generation lifts, fitted with large windows. In addition, motorists can save valuable time thanks to the online booking systems.

14 | INTERPARKING

“WE CHOSE TO WORK WITH INTERPARKING AS PART OF OUR MOBILITY POLICY. THE MAIN ATTRACTION IS THE DIRECT LINK BETWEEN THE

CAR PARKS AND THE MULTIMODAL HUBS: OUR CONSULTANTS CAN THEREFORE ACCESS THE PUBLIC TRANSPORT NETWORK DIRECTLY.

INTERPARKING IS ALSO PRESENT IN THE MAJOR CITIES IN WHICH OUR CUSTOMERS ARE SITUATED AND THE PCARD OFFERS THE

ADVANTAGE OF SIMPLIFYING OUR ACCOUNTING MANAGEMENT.”ISABELLE

VANDERKELEN SENIOR DIRECTOR,

FINANCIAL ADVISORY SERVICES REAL ESTATE

DELOITTE CONSULTING

15

PERFORMANCE BENEFITS OUR CUSTOMERS

Thanks to an ongoing dialogue with our customers, we are able to offer increasingly

efficient services.

Listening, sharing, discussing, exchanging... are all pillars of our approach. Consequently, we can remain alert to the changing expectations of our

users in order to anticipate them more effectively.

SMARTER SERVICES

1.8 millionCALLS TO THE CONTROL

ROOM ANNUALLY

28 741FOLLOWERS ON OUR FACEBOOK

ACCOUNTS

servicesA WIDE RANGE OF

SERVICES OFFERED

onlineBOOKING

PLATFORM

543CAR PARKS WITH 24/7 ASSISTANCE

16 | INTERPARKING

HUMAN CONTACT Human contact remains the only guarantee of a permanent feeling of security. That is why Interparking has staff in its car parks and control rooms who are available 24/7, 7 days a week, to assist our customers remotely. They can talk to one of our employees, no matter how small their request. If necessary, mobile teams are ready to intervene. To date, 543 car parks are linked to a control room in Belgium, Spain, Germany, the Netherlands, Austria, Italy and France.

From the control room, our employees maintain permanent visual contact with the situation in our car parks. They also remotely control the opening and closing of the entry doors.

2016: A PARTICULARLY CHALLENGING YEAR 2015 had already been particularly tense, with the Paris attacks and the “lockdown” decreed in Brussels. Unfortunately, 2016 was no more peaceful, as demonstrated by the attacks that hit Brussels Airport, the Brussels Metro, Nice and Berlin. These tragic events took place in areas directly connected with our facilities.

On the very day of the attacks, our teams provided whatever support was necessary to the people at the scene. Interparking then worked actively with the authorities and the airport management to implement alternative solutions in order to guarantee a quality service to travellers under optimum security conditions. The discussions ended notably with the launch of a red Pcard+, distributed in partnership with Brussels Airport. Like its cousin, the blue Pcard+, it gives an entitlement to 30 minutes of free parking in the car parks situated opposite the airport terminals.

Furthermore, throughout Brussels, particular emphasis has been placed on dialogue with customers and customer security. More rounds are being carried out by dog-handlers. The Human Resources department has also provided psycholog-ical monitoring for employees wanting to receive professional support after the shock of the events. Calmer staff also means staff better equipped to support our customers and deal with any situation.

MOBILITY: AN ONGOING CHALLENGE IN BRUSSELS 2016 was also marked by a number of disruptions to motor traffic in the Belgian capital. Since the summer of 2015, the pedestrianisation of part of Brussels centre has been causing headaches for motorists. Meanwhile, the traffic plan was amended again by the authorities in order to revise the accessibility of the city centre. Interparking did not wait for the amendments to launch an extensive communication campaign reminding people that its car parks in the city centre are ideally situated for accessing the shops in the heart of the capital.

The closure of certain tunnels in Brussels, whose state of disrepair was threatening the safety of motorists, added to the difficulties in this already turbulent context. Nevertheless, Interparking managed to stay on course by increasing its communication efforts with its customers.

SOCIAL MEDIA Interparking is increasingly establishing its presence on the internet and in particular on social media. In several countries, we use this channel as a tool for ongoing dialogue with our “followers”, via compe-titions, sharing practical information and promotions. The various Facebook pages are very popular: around 30,000 followers. These pages are developing synergies, particularly regarding information on the car parks near the railway stations and airports. Consequently, customers know where to find the same level of service when they travel abroad.

“FACEBOOK, TWITTER, NEWSLETTERS - INTERPARKING USES VARIOUS

CHANNELS AS A TOOL FOR DIALOGUE WITH ITS CUSTOMERS.”

17

Social media also took on an extra dimen-sion for Interparking in 2016: following the Brussels attacks, the Twitter account offered another way of directly answering questions from travellers about the accessi-bility of the car parks at Brussels Airport.

The newsletters sent to customers follow the same approach. Thus, in Belgium, we send an electronic newsletter dedicated to the Pcard to more than 40,000 recipients every month, with outstanding success.

In Germany, tens of thousands of custom-ers, all Pcard holders, receive the latest information about our activities every quarter. In this newsletter, the information is even segmented into 4 geographic areas in order to offer local content that is even more tailored.

“THE MANY ONLINE SERVICES ARE VERY POPULAR WITH INTERPARKING’S

CUSTOMERS.”ONLINE BOOKINGS Interparking continues to expand the range of online services it offers to customers.

Thus, in just a few clicks, they themselves can manage their booking, in the car park of their choice, and pay the amount in advance. This online booking system, which is extremely popular in the airports, is already available in Belgium, France, Germany, Poland and the Netherlands.

Other technologies, such as “Pay & Dis-play” (which is based on number plate rec-ognition), QR codes (which the customer scans at the entrance to the car park) and “Tap’n’Go” (which allows you to pay for the car park without having to enter your bank card) are also proving very popular among our customers.

The Interparking mobile application even lets you find the nearest car park easily and view its rates, opening hours, available spaces, etc. In Germany, a partnership with the joint venture DB BahnPark gives our customers access to a very useful mobile application for identifying, booking and paying for a parking space in the vicinity of a station.

18 | INTERPARKING

SMARTER PRODUCTSAN INNOVATIVE APPROACH TO EASING CONGESTION IN CITIES

What does innovation mean?

At Interparking, we consider technological innovations as opportunities for offering bespoke solutions to all of our customers, whether private

individuals or institutional customers.

181CAR PARKS

WITH DYNAMIC SIGNALLING

VIPVIP SERVICES (VALET

PARKING, CAR WASH, ETC.)

dinnerPARK & DINNER

420MULTIMODAL CAR PARKS (SITUATED NEAR PUBLIC

TRANSPORT)

environment DISCOUNT FOR

ENVIRONMENTALLY-FRIENDLY CARS

FREE SPACES

19

“INTERPARKING IS THE LEADING CAR PARK MANAGER IN THE PRIVATE SECTOR AND HAS JOINED FORCES WITH US TO DEVELOP

A RANGE OF INTEROPERABLE SOLUTIONS. THANKS TO THE PCARD+, MOTORISTS CAN NOT ONLY BOOK THEIR PARKING SPACE

ONLINE BUT ALSO TRAVEL ON THE PUBLIC TRANSPORT NETWORKS OR MAKE USE OF A SHARED BICYCLE. THE NOMINATION OF THE

PCARD+ FOR THE CALYPSO AWARDS REFLECTS THIS INTEGRATION EFFORT TOWARDS MOBILITY IN CITIES.”

VALENTINA ZAJACKOWSKI

DIRECTOR MARKETING &

PROSPECTS - CALYPSO NETWORK

20 | INTERPARKING

PCARD: STRESS-FREE PARKING The Interparking Pcard is currently available in the following countries: Belgium, France, Germany and Austria. In 2016, it was introduced in the country of Mozart for the first time. Simple to use, the Pcard is presented at the entry and exit of our car parks. The charges are then invoiced at the end of the month. For business cus-tomers, this invoicing system is useful for accounting purposes, particularly in terms of recovering VAT.

Clearly, the Pcard+ offers many other benefits, such as discounts and online monitoring of use.

In Belgium, Interparking has teamed up with Brussels Airport to distribute an exclusive, red Pcard+ to travellers. This card enables Brussels Airport to make customers aware of the benefits available to holders of a Pcard+ – of whatever col-our: blue or red – namely, free parking for the first 30 minutes and a 10% discount beyond the first 24-hour period.

This initiative demonstrates Interparking’s ability to react to a sudden change in the environment in which we operate: after the Brussels attacks in March 2016, the organisation of the car parks in the vicinity of Brussels national airport was totally reassessed in order to guarantee passenger safety.

MULTIMODAL TRANSPORT With the Pcard+, motorists have a single card which gives them access not only to our car parks but also to the public transport networks of our partners. Car, tram, bus, metro, shared bike, etc.: today, users combine several modes of transport to travel around our cities. The Pcard+ is an innovative solution which meets the needs of these new urban adventurers. In Belgium, more than 70,000 cards of this type have already been distributed.

In Germany, the Pcard has already attracted more than 100,000 customers.

In Amsterdam, Interparking has launched the “Park & Bike” service, which allows you to book a bike at a favourable rate to travel around the city’s streets.

A SECURE BOX FOR MOTORCYCLES In Ghent, Interparking has installed secure boxes for motorcyclists. These boxes give them somewhere to leave their safety equipment (helmet, gloves, clothing, etc.) or any other object they wish to keep away from prying eyes.

BUSINESS CUSTOMERS: SIMPLIFIED INVOICING In Belgium, two initiatives now make life easier for customers in the business segment. Firstly, a partnership has been concluded with the service stations in the Octa+ network in order to centralise all the expenses linked to the use of a business vehicle on a single invoice. Consequently, at the end of the month, the customer receives a single document listing his fuel, parking and car-wash expenses.

Secondly, the Pcard now allows “split billing”: depending on the procedures defined by the employer, the summary invoice distinguishes the expenses related to the private use of the vehicle from those related to the business use. For large companies, this tool helps to allocate and control costs.

“THE PCARD+ IS AN INNOVATIVE SOLUTION FOR

USER JOURNEYS.”

21

SMART CAR PARKS: FOLLOW THE GUIDE In our intelligent car parks, finding a free space has never been easier! This system guides users to the available spaces by displaying illuminated signs. Today, a number of car parks are equipped with this technology in Belgium, France, the Netherlands, Romania, etc.

In France, Interparking also offers LCD screens which guide customers and offer them various information messages. These are already operational in Nice and Cannes.

Another example: in the Netherlands, the Vredenburg car park has a touch screen which helps forgetful customers find where their vehicle is parked using num-berplate recognition technology.

“THE “PARK & BIKE” SERVICE ALLOWS YOU

TO BOOK A BICYCLE.”

“IN AN EFFORT TO PROTECT THE ENVIRONMENT, INTERPARKING IS

EQUIPPING ITS CAR PARKS WITH CHARGING POINTS FOR ELECTRIC

VEHICLES.”

TAKING ACTION FOR CLEANER CITIES In an effort to protect the environment, Interparking is equipping its car parks with charging points for electric vehicles. Some spaces are therefore reserved for these “plug-in” cars which can then recharge their batteries while their user watches a film at the cinema or spends a romantic evening in a restaurant.

Little by little, the increasing number of charging points also helps to make motorists aware of the changes taking place in our mobility habits. There are already no fewer than 227 of these points in our car parks in the Netherlands and 81 in Germany. In Italy, a memorandum of understanding has just been signed with the brand Tesla for the installation of new charging points.

In the Netherlands also, Interparking offers a more favourable rate for drivers of electric or very low emission vehicles. Using numberplate recognition, the technology used connects immediately to the Dutch central vehicle register and determines the emission class of each car. Clean cars will enjoy a discount!

22 | INTERPARKING

SMARTER PARTNERSWORKING TOGETHER WITH LEADING EXPERTS

At Interparking, we do not claim to be able to provide solutions for all mobility-related problems

by ourselves. That is why we work in conjunction with leading experts at every stage in our efforts

to create more harmonious cities.

Right from the design and construction of our car parks, we work closely with the relevant authorities. This collaboration also extends to the other

mobility stakeholders, such as the public transport companies.

This approach is designed to protect the heritage and soul of historic cities such as Paris, Amsterdam, Brussels, Rome, or Berlin.

bikes BICYCLE PARKING

AVAILABLE

3 kmA 500-SPACES CAR PARK REPLACES 3KM OF CARS

PARKED ON THE ROAD

remote-signageDIRECTING MOTORISTS TO

THE CITY CENTRES

beach barON THE CAR PARK ROOFS

shoppingPARK & SHOP

23

“OUR AVERAGE AUDIENCES ARE BETWEEN 600 AND 700 EVERY EVENING. WE HADN’T GAUGED THE SIGNIFICANCE OF HAVING A CAR

PARK IN THE IMMEDIATE VICINITY OF THE THEATRE BEFORE IT WAS OPENED JUST BEFORE CHRISTMAS. HOWEVER, OUR CUSTOMERS

RESPONDED QUICKLY AND POSITIVELY, PARTICULARLY WITH REGARD TO THE ACCESSIBILITY OF THE CAR PARK AND THE POSSIBILITY OF

BOOKING ONLINE.”SIMON VAN DRIEL

DIRECTOR OF THE ROYAL THEATRE

THE HAGUE

24 | INTERPARKING

A PARTNER FOR DYNAMIC CITIESWherever we are present, Interparking positions itself as a preferred partner for public authorities or private promoters who want innovative solutions to revitalise their urban centres, ease congestion on their primary routes or develop alternative modes of travel.

In Brussels, the pedestrianisation of the city centre, which is taking place in tandem with the adoption of a new traffic plan, has seriously disrupted the habits of motorists. The many changes in the traffic plan, combined with the temporary

closure of several major roads, have had a significant impact on mobility in the city. Throughout the year, Interparking has carried out an intensive communication campaign in order to help drivers find their way around the main commercial routes in the heart of the capital. By distributing flyers and setting up a special website, we have provided additional information to residents and to occasional tourists in order to make them aware of the pres-ence of our car parks in the immediate vicinity of the new pedestrian area.

COMBINING MODES OF TRANSPORT Our car parks are designed to ease con-gestion in urban areas, where motorists looking for a parking space sometimes account for up to 30% of the traffic! One solution is to offer parking spaces in the immediate vicinity of the major hubs in the public transport network. Consequently, many of our car parks are situated in stra-tegic areas, near the main railway stations and the links to the airports.

In Germany, our subsidiary Contipark, via a joint venture with the railway company “Deutsche Bahn”, provides secure, high-quality parking services near the stations.

In partnership with the German railway company, we therefore offer parking spaces at more than two hundred stations. Today, this partnership is taking on an additional dimension with the implementation of a reservation system at Frankfurt station and Berlin Südkreuz: commuters can book a parking space before starting their journey.

Similarly, in Belgium, Pcard+ holders can now combine parking and use of the Brussels public transport system with a single card. The Pcard+ was also nomi-nated for the Calypso Awards in the “Best Customer Value” category. Interparking is currently investigating the possibility of extending the Pcard+ to the TEC (Wallonia), De Lijn (Flanders) and SNCB (railway) networks.

“IN BELGIUM, THE PCARD+ WAS

NOMINATED FOR THE CALYPSO AWARDS.”

“INTERPARKING IS POSITIONING ITSELF AS A PREFERRED PARTNER FOR PUBLIC AUTHORITIES

AND PRIVATE DEVELOPERS SEEKING INNOVATIVE SOLUTIONS TO REVITALISE THEIR URBAN

CENTRES.”

25

DIFFERENT FORMULAS Depending on the local characteristics and the expectations of the various stakeholders, Interparking offers a range of partnership formulas to optimise the management of car parks for the benefit of cities and users: full ownership, contract management, long-term lease, public-private partnership, etc.

Thus, the DBFM (Design Build Finance Manage) formula is aimed at private and public owners seeking a quality partner for the management and development of their sites.

“INTERPARKING OFFERS A RANGE OF PARTNERSHIP FORMULAS TO

OPTIMISE THE MANAGEMENT OF CAR PARKS FOR THE BENEFIT OF

CITIES AND USERS.”

COMBINING OUR EXPERTISE Interparking scrutinises the opportunities that arise in order to choose the best partners to meet the needs of users and local authorities. An example illustrates our approach. In the Netherlands, we have joined forces with the Hommerson real estate group for the design and construction of a 700-space car park in Scheveningen, a very popular seaside resort in The Hague.

26 | INTERPARKING

ANTOINE GEERINCKX CO2LOGIC FOUNDER &

MANAGING DIRECTOR

“DESPITE ALL THE EFFORTS MADE TO REDUCE ITS CO2 EMISSIONS, A COMPANY IS NEVER ENTIRELY

CO2 NEUTRAL. THEREFORE, INTERPARKING OFFSETS ITS EMISSIONS BY FINANCING CARBON

FOOTPRINT REDUCTION PROJECTS IN EMERGING COUNTRIES. THIS INVOLVES AN IMPROVED-

STOVE PROJECT IN BENIN. CONSEQUENTLY, THE REDUCTIONS FINANCED BY INTERPARKING HELP

TO PREVENT THE BURDEN OF OUR EMISSIONS BEING PASSED ON TO FUTURE GENERATIONS.”

27

PEOPLE BEFORE FIGURESSMARTER FUTURE

To be successful in the 21st century, an effective business can no longer simply analyse its performance solely in

terms of economic and financial criteria.

We must also consider the impact of our activities on the quality of our environment and on society as a whole. In that regard, Interparking is increasing its initiatives to become a fully-

fledged contributor to the life of the cities in which we are established.

7 433TONS OF CO2 OFFSET

PRMSPACES FOR PEOPLE WITH

REDUCED MOBILITY

30%OF URBAN TRAFFIC IS

GENERATED BY CARS LOOKING FOR A PARKING SPACE

CO2CARBON NEUTRALITY IS APPLIED TO THE ENTIRE

GROUP

CO2

28 | INTERPARKING

CERTIFIED CARBON NEUTRALITY In order to reduce our carbon footprint, we have analysed the entire Interparking value chain wherever we carry on our activities. This assessment has given rise to some very specific actions to reduce our electricity consumption, recycle as much waste as possible, use renewable energies, etc. Other energy-saving projects are also underway: wider use of video conferences to reduce our travel and switching part of the car fleet to low-emission vehicles. Nevertheless, as with many other busi-nesses, we can approach total carbon neutrality as best we can but it is difficult to achieve. That is why Interparking is participating in a carbon-offset project by supporting several CO2 reduction projects in Africa.

Consequently, the environmental impact of Interparking’s activities is offset by the reductions in CO2 emissions generated by the projects we support.

This approach is recognised by the “CO2 neutral” certification. From 2015, all the group’s activities have been certified neutral thanks to the offset projects undertaken in partnership with the research firm CO2Logic.

ROAD SAFETY FOR CHILDREN This year, once again, the road traffic mon-itoring centre in Germany will distribute free introductory road safety books for children. This publication, which receives financial support from Contipark, is aimed at making young children aware of road hazards.

A CAR WASH... WITHOUT WATER! Since 2016, in the Markthal in Rotterdam, Interparking has been offering people the opportunity of having their vehicle cleaned using waterless technology. This method is more environmentally friendly as it saves many litres of water. Therefore, by cleaning their cars at the Markthal, motorists are doing their bit for the planet.

Moreover, in the Netherlands, Interparking is taking part in a recycling programme for worn-out uniforms. The fibres are pro-cessed and reused to manufacture other textile goods.

IMOVE: THE MOBILITY OF TOMORROW Interparking has joined forces with 18 other businesses and research centres in connection with the iMOVE programme. This pilot project is intended to provide a large-scale test of 162 electric vehicles and 242 charging points under daily use conditions over a period of 3 years

Interparking is also a partner in the SPARC programme, which aims to optimise charg-ing solutions for electric vehicles.

ACCESS FOR ALL TO THE LABOUR MARKET As a “socially” responsible company, Interparking must also adopt exemplary internal regulations. Consequently, in Italy, we apply the “Modello 231” code of con-duct and ethics. This lays down the rules, values and obligations of the company towards its stakeholders.

Creating a friendlier company also involves giving everyone the same opportunities. Thus, in Romania, when Interparking requires the services of suppliers, the company favours partners who apply an active hiring policy with regard to people with disabilities.

Interparking plays an active role in finding employment for people who have been out of the labour market for a long time. This programme targets young people, the over-50s and people with reduced mobility or mild mental impairment.

29

SPONSORSHIP In Belgium, Interparking is also actively involved in social, cultural and sports sponsorship. We support the Samu Social, Nativitas, the Samilia Foundation, etc. In terms of sport, we are one of the sponsors of the prestigious Zoute Rally. In the cultural arena, Interparking is an organisational sponsor of the Concertgebouw in Bruges, the Queen Elisabeth International Music Competition and the Festival van Vlaan-deren in Ghent.

In Romania, Interparking is one of the part-ners of the George Enescu Festival, which features classical music.

In France, Interparking sponsors the Cannes women’s handball club and the Cély women’s golf team. Interparking is also a partner of the Alpes Maritimes marathon.

In Germany, Contipark has, since 2012, been a partner of the NGO “Sports Against Violence” which, each year, organises a 6-day event to make young people living in Berlin more aware of the problem of urban violence. Contipark is also involved in organising a football tournament whose profits go towards helping to lift children out of poverty.

In 2016, we also supported, for the first time in Germany, the awarding of a prize worth 10,000 euro to a charity involved in the field of education.

In Austria, Contipark supports the Salzburg volleyball club. The company also finances research programmes for the treatment of multiple sclerosis.

“IN 2016, ALL THE GROUP’S ACTIVITIES WERE CERTIFIED

NEUTRAL.”

Sometimes, the sponsorship takes a more surprising form. Thus, Interparking sponsors a mandrill at Antwerp Zoo and a snow leop-ard at Salzburg Zoo.

INTERPARKING SUPPORTS A CLIMATE PROJECT IN BENIN As part of our action to offset carbon emissions, Interparking has decided to support the Wanrou project in Benin. Since the beginning of 2016, we have been participating in this initiative which is being undertaken in conjunction with the NGO EcoBénin and CO2Logic.

In the north of Benin, Wanrou makes “improved stoves” available to families. Up to now, the women, who are mainly responsible for the cooking in these villages, have had to cook food using an ancient method, involving an open fire between three stones, which was dangerous, polluting and inefficient. The “improved stove” process, with a separate chimney to remove toxic fumes, makes life considerably easier for the women in the north of Benin. The use of the wood stoves has immediately reduced the cases of respiratory illnesses and burns. The cooking time is also much shorter, which allows the women to devote their time to other activities.

The improved stoves developed by Wanrou also have a direct impact on the quality of the environment. This process enables a reduction in emissions of 3 tonnes of CO2 per year per household involved! Being more efficient, this oven also allows families to

make a 50% saving in their consumption of wood, in other words 2 tonnes per house-hold per year. This means that 36,000 trees are saved each year.

By supporting this project, Interparking is entering a new phase in its commitment to reduce and offset CO2 emissions and thus receive the “CO2 neutral” certification.

30 | INTERPARKING

BOARD OF DIRECTORS AND MANAGEMENT

ANTONIO CANODirector

AMAND BENOÎT D’HONDT (5)

Director

YVES DE CLERCQ (1)

Vice-President

MARC VAN BEGIN (4)

DirectorSTEPHEN HUNTLEYDirector

SERGE FAUTRÉPresident

ALAIN CARRIERDirector

NEIL KING (7)

DirectorJEAN-FRANÇOIS VAN HECKE (3-6)

Director

ROLAND CRACCO (2)

Managing DirectorHANS DE CUYPERDirector

31

PATRICK MINNAERTBelgium

S.A. Interparking N.V. Rue Brederode, 9

1000 BruxellesT : +32-2-549 58 11

ROBERT FALECKIPoland

Interparking Polska Sp. z o.o.Koszykowa, 59/6

00-660 Warszawa, PolskaT : +48-22-629 59 44

MICHAEL KESSELERGermany / Austria

Contipark Parkgaragen GmbHRankestraße, 13 - 10789 Berlin

T : 49-30-25 00 970Contipark International Austria GmbH

Reichenhallerstraße, 85020 Salzburg

T : +43-662-80990-0

ERNESTO PIERASpain / Romania

Interparking Hispania S.A.Calle Valencia, 93 3° 2a

08029 BarcelonaT : 34-93-451 66 24

Parc. Sub Intercontinental Bd. N. Balcescu, 4

010051 BucarestT : +40-21-315 60 47

MARC GRASSETFrance

Interparking France S.A.Rue de Gramont, 30

75002 ParisT : +33 1 55 04 66 00

DAVIDE FORNASIEROItaly

Interparking Italia S.R.L.Isola Nuova del Tronchetto 33/M

30135 VeneziaT : +39-041-520 75 55

CLAUDE DE CLERCQ

ROLF OOSTENDORPNetherlands

Interparking Nederland B.V.Kruisplein 25,

3014 DB Rotterdam(Postbus 501 – 3000 AM

Rotterdam)T : +31 88 54 21 300

FOUNDING PRESIDENT

OPERATIONAL MANAGEMENT

INVESTMENT COMMITTEE Serge Fautré President Amand Benoît D’hondt(5) Member Yves De Clercq(1) Member Alain Carrier Member

AUDIT PREPARATORY COMMITTEE Marc Van Begin(4) President Hans De Cuyper Member Stephen Huntley Member

APPOINTMENT AND REMUNERATION COMMITTEE Serge Fautré President Antonio Cano Member Stephen Huntley(8) Member Neil King(9) Member

CORPORATE MANAGEMENT Roland Cracco(2) Managing Director Elisabeth Roberti General Secretary Edouard de Vaucleroy Chief Financial Officer Ilse De Graeve Budget & Control Olivier Maes IT Systems Marc Iannetta International Audit Benjamin Bostoen(10) Digitalization

(1) YVES DE CLERCQ SCA(2) KINGSDALE CONSULTING SPRL

(3) HECKE PARTNERS SA(4) MARC VAN BEGIN SPRL

(5) AMAND BENOIT D’HONDT SPRL(6) DIRECTOR TILL 22/02/2017

(7) DIRECTOR SINCE 22/02/2017(8) MEMBER TILL 22/02/2017

(9) MEMBER SINCE 22/02/2017(10) SINCE 01/01/2017

32 | INTERPARKING

MANAGEMENT REPORTSA INTERPARKING MANAGEMENT REPORT ON THE CONSOLIDATED ACCOUNTS FOR THE 2016 FINANCIAL YEARDear Sirs,

We have the pleasure of presenting to you the consolidated accounts of the Interparking Group as at 31 December 2016.

Despite a year marked by terrorist attacks in Belgium, France and Germany, a tense economic environment and challenges related to mobility and expanding pedestrian zones in city centres, the Group was able to increase its revenue and its EBITDA over the past financial year.

Our Group’s activity is clearly linked to the economic trends affecting the European countries in which we are active and, more particularly, to private consumption indices. However, our diversification and long-term investment policy has ensured that our income is characterised by recognised stability thanks to the

40 hospital car parks, and inaugurated the Museumkwartier in the Hague.

In Germany, the end of the year was marked by the Berlin terrorist attack of 19 December. Despite this tragic event, results improved thanks, among others, to the takeover of a number of car parks in quality cities including Jena, Hamburg, Berlin, Bonn and Dortmund.

During the past fiscal year, the Group also acquired a company in Italy which operates a car park in Pavia.

In France, a country also hit by terrorism, in Nice on the national holiday, our company continued to grow thanks to, among other things, strengthening of its position in the south of the country where we now manage new car parks in Salon-de-Provence, Bordeaux and Menton.

Spain’s results improved strongly in 2016 thanks to the implementation of new tariff policies and of a new control room.

In order to ensure the complete satisfaction of its customers, the Group has made significant investments in signage, comfort, security and technology over the past financial years.

variety of needs with which our car park operations are associated (city centre, leisure, shopping, work, airports, train stations, hospitals, etc.) and the range of policies pursued by the cities and regions in which we work in Europe.

In Belgium, the terrorist attacks of 22 March at the Zaventem Airport and the Maelbeek Metro station and the implementation of a pedestrian zone policy for Brussels had a significant negative impact on the year’s results. Despite these tragic events, 2016 enabled Interparking to increase its revenue in most of the countries in which the Group is present. Overall, the Group’s consolidated sales, excluding non-recurring items, increased from €393.5 million in 2015 to €410.3 million, that is, growth of 4.3%.

Including new acquisitions, as of 31 December 2016, Interparking operated 782 car parks in 363 cities in nine European Union countries, including seven in Euroland, and managed over 355,000 parking spaces compared to 735 car parks and 330,000 parking spaces in 2015.

The most significant specific risk that could affect our Group’s development is the risk related to the use of the car and

the accessibility of city centres using this means of transportation. In 2016, this particularly affected several large cities like Brussels and Paris in which the Group is very present.

On the other hand, many European cities want to facilitate access and parking in order to improve their economic appeal. We strive to meet these challenges, particularly by developing parking guidance systems and true partnerships with the cities in which we are present.

The commercial, economic and cultural appeal of each of the locations of the Group’s car parks is also essential. Interparking therefore favours operations in quality cities that have a strong and diversified appeal.

The Group continued to expand in 2016 with the acquisition of new operations.

In Belgium, Interparking won the call for tenders to build and operate the Grognon car park in Namur.

In the Netherlands, recent acquisitions have enabled Interparking to become the second leading parking operator in the country. During the past year, Interparking Nederland acquired Parking & Protection, which manages over

33

“OUR DIVERSIFICATION AND LONG-TERM INVESTMENT POLICY HAS ENSURED THAT

OUR INCOME IS CHARACTERISED BY RECOGNISED STABILITYE.”

At the end of 2016, 175 of the Group’s car parks had been awarded the EPA’s (European Parking Association) ESPA quality label. The Group also received three ESPA Gold awards: two in Germany (one in Wiesbaden and one in Jena) and one in the Netherlands at ‘s-Hertogenbosch.

The Group continued to step up the use of remote management centres and the development of multi-car park products in 2016, notably in Austria via its Servipark Austria subsidiary.

The company has been entirely CO2 neutral since 2015 thanks to continuing environmental efforts which include installing recharging stations for electric cars, drastically reducing energy consumption and purchasing green energy.

The Group’s consolidated EBITDA was €122.0 million in 2016 compared to €119.9 million in the previous

financial year, i.e. an increase of 1.7%. The economical EBITDA was €126.4 million in 2016, i.e. an increase of 2% compared to 2015.

Net financial charges, excluding depreciation on consolidation differences and excluding non-recurring items, decreased by 10.0% from €12.5 million in 2015 to €11.2 million in 2016. The decrease in expenses was primarily due to lower interest rates.

The Group’s net debt amounts to €509 million, that is, a little over four times the EBITDA. This low level of debt contributes to the Group’s stable and sound capitalisation level.

Taking into account recurring depreciation and exceptional items, earnings before tax were €48.4 million in 2016, compared to €49.2 million in the previous year.

In 2016, the Group share in earnings after tax was €30.6 million, compared to €30.5 million in 2015.

Lastly, at the end of 2016, the Group left its head office of over 50 years at Parking 58 and moved to 9, Rue Brederode also in Brussels city centre.

No major event has occurred since the accounts for the 2016 financial year were closed that would be such as to have any significant effect on the Group’s financial situation and results.

Brussels, 22 February 2017 The Board of Directors

34 | INTERPARKING

CONSOLIDATED BALANCE SHEETin €000's 2012 2013 2014 2015 2016AssetsFixed assets 707 480 701 904 743 357 762 655 811 269I. Formation expenses - - 49 14 2 II. Intangible assets 129 319 139 577 152 538 150 487 146 529 III. Consolidation differences 176 211 156 144 144 862 128 173 118 731 IV. Tangible assets 392 541 396 194 435 873 473 478 534 895a. Land and buildings 301 732 310 610 339 623 348 105 421 286 b. Plant, machinery and equipment 31 257 41 014 48 603 50 741 60 217 c. Furniture and vehicles 5 195 5 299 5 776 5 443 6 842 d. Leasing and other similar rights 17 749 17 173 16 626 16 521 15 860 e. Other tangible assets 14 059 14 831 13 081 12 817 12 992 f. Assets under construction and advance payments 22 549 7 267 12 164 39 851 17 698 V. Financial assets 9 409 9 989 10 035 10 503 11 112a. Companies valued by the equity method 1 750 1 948 2 067 2 320 2 632 - Participations 1 750 1 948 2 067 2 320 2 632 b. Other companies 7 659 8 041 7 968 8 183 8 480 - Participations, shares and units 862 874 101 92 118 - Amounts receivable 6 797 7 167 7 867 8 091 8 362

Current assets 76 283 80 207 89 702 82 246 86 665VI. Amounts receivable after more than one year 769 1 878 3 790 4 667 3 853a. Trade receivables - - - - - b. Other amounts receivable 190 174 273 395 383 c. Deffered taxes 579 1 704 3 517 4 272 3 470 VII. Inventories and contracts in progress 983 1 157 1 298 1 137 1 088a. Inventories 983 1 157 1 298 1 137 1 088 VIII. Amounts receivable within the year 29 982 34 848 41 309 32 105 38 540a. Trade receivables 16 686 23 818 19 164 17 165 18 654 b. Other amounts receivable 13 296 11 030 22 145 14 940 19 886 IX. Treasury investments 1 547 1 958 785 837 1 440a. Own shares - - - - - b. Other investments and deposits 1 547 1 958 785 837 1 440 X. Cash at bank and in hand 26 693 25 100 28 068 30 410 29 277 XI. Deferred charges and accrued income 16 309 15 266 14 452 13 090 12 467

Total assets 783 763 782 111 833 059 844 901 897 934

35

in €000's 2012 2013 2014 2015 2016LiabilitiesCapital and reserves 353 731 339 288 213 690 204 984 221 187I. Share capital 15 885 15 885 15 885 15 885 15 885a. Issued capital 15 885 15 885 15 885 15 885 15 885 b. Uncalled capital - - - - - II. Share premium account 38 729 38 729 38 729 38 729 38 729IV. Consolidated reserves 288 850 274 300 148 497 137 195 146 075 V. Consolidation differences 3 577 3 577 3 577 3 577 3 577VI. Translation differences 130 -316 -556 -580 -764VII. Investment grants - 2 1 2 155 9 060

Group shareholders’ equity 347 171 332 177 206 133 196 961 212 561VIII. Minority interests 6 560 7 111 7 557 8 023 8 626 Provisions 25 195 19 398 20 145 21 792 28 600a. Provisions for liabilities and charges 5 079 3 713 4 625 5 859 14 060- Pensions and similar obligations 2 423 2 923 2 996 3 343 3 336 - Taxations 5 5 5 5 5- Other liabilities and charges 2 651 785 1 624 2 511 10 719 b. Taxation, including deferred taxation 20 116 15 685 15 520 15 933 14 540

Debts 404 837 423 425 599 224 618 125 648 146X. Amounts payable after more than one year 230 650 272 956 346 483 488 187 469 953a. Financial debts 218 369 261 956 335 579 476 984 463 911- Subordinated loans - - - - - - Unsubordinated debenture loans - - - - - - Leasing and other similar obligations 13 874 12 961 11 883 11 532 11 389 - Banks and financial institutions 199 768 216 767 277 452 392 521 379 422 - Other loans 4 727 32 228 46 244 72 931 73 100 b. Trade debts - - - - - d. Other debts 12 281 11 000 10 904 11 203 6 042 XI. Amounts payable after more than one year 152 497 132 776 232 477 110 836 156 533a. Amounts > one year which are payable within the year 93 559 46 098 145 121 10 927 58 237 b. Financial debts 10 805 9 508 8 545 7 502 11 594- Banks and financial institutions 10 803 9 500 4 008 7 500 11 593 - Other loans 2 8 4 537 2 1 c. Trade debts 31 565 42 220 44 718 48 279 41 961 d. Advances received on orders in hand 81 97 533 103 - e. Taxation, remuneration and social security 13 282 16 380 13 814 16 560 17 109 - Taxations 7 914 10 968 8 227 10 448 10 449 - Remunerations and social security costs 5 368 5 412 5 587 6 112 6 660 f. Other amounts payable 3 205 18 473 19 747 27 465 27 632 XII. Accrued charges and deferred income 21 690 17 693 20 263 19 102 21 660

Total liabilities 783 763 782 111 833 059 844 901 897 934

36 | INTERPARKING

CONSOLIDATED PROFIT AND LOSS ACCOUNTSin €000's 2012 2013 2014 2015 2016I. Operating income 329 221 343 621 371 827 393 466 410 273 a. Turnover 314 534 329 405 359 345 380 704 393 601 d. Other operating income 14 687 14 216 12 482 12 762 16 672 II. Operating charges -262 146 -276 857 -298 343 -319 311 335 903a. Raw materials and consumables 935 1 036 1 192 921 1 265 b. Services and other goods 144 477 153 388 165 539 177 600 185 456 c. Remunerations, social security costs and pensions 65 477 68 915 72 750 77 973 82 701 d. Depreciation of and other amounts written off formation expenses,

intangible and tangible fixed assets35 962 38 246 42 048 45 779 47 598

e. Amounts written off stocks 138 18 17 271 571 f. Provisions for liabilities and charges 499 585 1 351 1 175 2 047 g. Other operating charges 14 658 14 669 15 446 15 592 16 265 III. Operating profit 67 075 66 764 73 484 74 155 74 370

IV. Financial income 344 1 327 537 1 210 760 a. Income from financial assets 10 8 8 15 7 b. Income from current assets 45 46 26 173 361 c. Other financial income 289 1 273 503 1 022 392 V. Financial charges -29 134 -28 257 -28 232 -30 617 28 786a. Debt charges 9 779 7 355 8 741 9 697 8 647 b. Depreciation on consolidation adjustments 17 465 17 248 16 696 16 926 16 795 c. Amounts written off current assets other than those mentioned under II e. - - 81 - - d. Other financial charges 1 890 3 654 2 714 3 994 3 344 VI.Current income before tax 38 285 39 834 45 789 44 748 46 344

37

in €000's 2012 2013 2014 2015 2016VII. Extraordinary income 149 165 324 4 840 2 961 a. Write-back of amounts written off on intangible and tangible fixed assets - - - - 21b. Write-back of amounts written off on financial assets - - - - - c. Write-back of provisions for extraordinary liabilities and charges - - - - - d. Capital gains on disposal of fixed assets 73 37 101 2 519 234 e. Other extraordinary income 76 128 223 2 321 2 706 VIII. Extraordinary charges -413 -3 920 -898 -420 935a. Extraordinary depreciation and amounts written off on formation expenses,

intangible fixed assets- 1 415 449 6 297

b. Extraordinary depreciation on positive consolidation differences - 2 305 - - - c. Amounts written off financial fixed assets 3 - 34 - - d. Provisions for extraordinary liabilities and charges - - - - - e. Capital losses on disposal of fixed assets 117 36 314 213 289 f. Other exceptional charges 293 164 101 201 349 IX. Profit or loss for the period before taxation 38 021 36 079 45 215 49 168 48 370

X. 343 4 651 1 405 60 1 117 a. Withdrawals from deferred and latent taxation reserve 343 4 817 1 405 60 1 117 b. Transfers to deferred and latent taxation reserve - -166 - - - XI. Income taxes -16 703 -18 582 -20 046 -19 902 20 439a. Taxes -16 788 -18 587 -20 061 -19 903 20 439b. Adjustment of income taxes and write-back of tax provisions 85 5 15 1 - XII. Profit or loss for the period 21 661 22 148 26 574 29 326 29 048

XIII. Proportion of the profit from companies valued by the equity method 1 724 1 936 2 055 2 308 2 631 a. Profits 1 724 1 936 2 055 2 308 2 631 b. Losses - - - - -

Consolidated profit 23 385 24 084 28 629 31 634 31 679 Third party share of the profit 714 973 1 033 1 178 1 066 Group share of the profit 22 671 23 111 27 596 30 455 30 613

38 | INTERPARKING

APPENDICES TO THE CONSOLIDATED ACCOUNTSScope of consolidation Rights of the GroupI. List of fully consolidated companies in the GroupServipark International S.A. Brussels 100.00% BE 458 245 915Serviparc S.A. Brussels 100.00% BE 441 030 096Uniparc Belgique S.A. Brussels 100.00% BE 427 825 725Beheercentrale N.V. Antwerp 100.00% BE 406 391 002Parking Kouter S.A. Brussels 100.00% BE 460 024 775Parking Monnaie S.A. Brussels 100.00% BE 403 459 721Parking Roosevelt N.V. Antwerp 87.50% BE 406 715 456Parking 2 Portes S.A. Brussels 75.00% BE 403 317 486Parking Entre-2-Portes S.A. Brussels 75.00% BE 546 547 389

Interparking France S.A. Paris 100.00%Interparking Services S.A.S. Paris 100.00%Uniparc Cannes S.N.C Cannes 100.00%Solopark S.A.S. Nîmes 100.00%Servipark France S.A.S. Paris 100.00%Société du Parc Sulzer S.A.S. Nice 100.00%Park Alizés S.A.S. Paris 100.00%Menton Parc Auto S.A.S. Paris 95.01%

Interparking Nederland B.V. Rotterdam 100.00%Interparking Security B.V. Rotterdam 100.00%Parking & Protection B.V. Rotterdam 100.00%

Interparking Italia S.R.L. Venise 100.00%Interparking Servizi S.R.L. Venise 100.00%Nuova Navigliaccio S.R.L. Venise 100.00%SIS S.R.L. Corciano 100.00%V Alpini Parking S.R.L. Milano 100.00%Project Parcheggi Recanati S.R.L. Macerata 99.00%

Centre 85 Parkgaragen und Immobilien GmbH Berlin 100.00%Servipark Deutschland GmbH Berlin 96.62%Contipark International Parking GmbH Berlin 94.00%Contipark Parkgaragen GmbH Berlin 93.10%Contipark Parkgarage Marienplatz München GmbH Berlin 93.10%Contipark Parkgarage Kurhaus Wiesbaden GmbH Berlin 88.36%

Servipark Austria GmbH Salzburg 98.49%Contipark International Austria GmbH Salzburg 96.92%Ö Park Garagen GmbH Vienna 96.92%Optimus Parkhausverwaltungs GmbH Vienna 96.92%Optimus Parkhausverwaltungs GmbH & Co KG Vienna 96.92%Villacher Parkgaragen GmbH & Co KG Salzburg 96.92%

Interparking Hispania S.A. Barcelona 98.24%Interparking Lleidatana S.A. Lleida 92.12%

Alpha Parking S.R.L. Bucarest 100.00%Sc Square Parking S.R.L. Bucarest 98.24%

Interparking Polska Sp. z o.o. Warsaw 100.00%

III. List of the companies in the Group consolidated by the equity method

Immo Park Gdansk Sp. z o.o. Krakow 49.00%DB BahnPark GmbH Berlin 46.06%

39

V. SCOPE OF CONSOLIDATIONThe consolidated accounts were produced according to the principles outlined in the Royal Decree of 6 March 1990 on consolidated accounts. As well as the accounts of the parent company, the consolidated accounts contain the accounts of subsidiaries, for which various methods have been used:

a. Full consolidationThe companies of which the Group controls at least 50% of the share capital and which it manages on a day-to-day basis, are consolidated according to the full integration method.

b. Proportional consolidationThe companies which the Group controls jointly are consolidated according to the proportional integration method.

c. Equity methodThe companies in which the Group directly or indirectly holds between 10% and 49% of the capital and which it does not manage on a day-to-day basis are consolidated using the equity method.

d. Unconsolidated companiesInterests below 10% are not included within the scope of consolidation. The same applies to the companies in liquidation or in constitution.

VI. CRITERIA USED FOR VALUATIONS IN THE CONSOLIDATED ACCOUNTSA. The valuation rules used by

INTERPARKING S.A. as outlined in the appendices of the annual accounts, are applicable to the consolidated accounts subject to the following conditions:

The rates of depreciation of intangible and tangible assets: the accelerated depreciation mentioned in the company accounts of the Belgian companies within the Group are retreated as linear depreciations of the same duration in the consolidated accounts in order to take account of the economic lifetime of these assets.

The consolidation adjustments: at the time of integration of a new subsidiary into the consolidated balance sheet, or when an additional shareholding is acquired, the book value of shares and interests in these companies acquired by companies already included in the consolidation is compared to the share of capital and reserves that it represents, taking into account a re-assessment of the value of assets and liabilities where necessary. A consolidation difference is therefore calculated. If it is negative, it is recorded on the liabilities side of the balance sheet in the section

“consolidation differences”. If it is positive, it is recorded on the assets side of the balance sheet in the section “consolidation differences”.

The valuation rules applied by non-Belgian companies are not amended unless they represent a significant interest except for the leasing contracts.

The closing rate is used as the method for translating balance sheet accounts, except the profit for the financial year which is converted at the average rate, and the average rate for the translation of the profit and loss accounts.

Only positive consolidation adjustments are subject to annual amortisation and these are charged to a profit and loss account over a 20-year period (5% per annum). This amortisation is justified by the contribution, in a long-term perspective, of these sums to the increase in profits of the Group. Equity shall correspond with non-consolidated purchase price under deduction of appropriate write-down. Dividends relating to these are accrued in the year of their receipt. The value of corporate securities necessitating a re-appreciation of value shall correspond with the size of their contribution to the net situation of the issuing company, including the results of the financial year.

The employees of the Group collect pensions according to the retirement

systems provided by law and the practices of the countries in which the Group companies carry out their activity. In the event that formal retirement plans already exist and payments relating to these plans are made by the Group, the engagements concerned shall constitute an allowance. With regard to any possible early retirement agreements negotiated by some companies, the necessary allowances shall be organised, and the residual payments shall be re-evaluated, on a yearly basis.

The financial statements of consolidated companies are closed on 31 December 2016.

Closing rate

Average rate

Polish Zloty (PLN) 0.2260 0.2286Romanian Lei (RON) 0.2202 0.2227

B. The deffered taxes are recorded on all the temporary differences, coming from charges and income included or excluded from the accounting result but deductible or reinstalled in the tax basis of the fiscal year in which these differences will reverse. Variable posting method is applied. The deffered taxes are calculated on the last known rate at the date of the accounts.

40 | INTERPARKING

VII. Statement of formation expensesOpening balance 14Movements in the year: -12- New expenses incurred - - Depreciation -12- Changes in scope - - Other movements - Closing balance 2

VIII. Statement of intangible assets

Concessions Goodwill

a. Acquisition value

Opening balance 232 711 36 122

Movements in the year:

- Acquisitions 1 155 126

- Sales and disposals -98 -

- Transfers from one heading to another

3 640 -275

- Currency translation effect -35 -23- Other movements - -Closing balance 237 373 35 950b. Depreciations and amounts

written-downOpening balance 97 249 21 097Movements in the period:- Recorded 6 525 1 902- Written back as superfluous - 177- Sales and disposals -1 746 -22- Transfers from one heading to

another653 -

- Currency translation effect -6 26- Other movements 973 -34Closing balance 103 648 23 146Net book value 133 725 12 804

IX. Status of the tangible assets Land and building

Plant machinery

and equipment

Furniture and vehicle

Leasing and similar

rights

Other tangible

fixed assets

Assets under construction

a. Acquisition valueOpening balance 706 019 122 353 23 089 35 736 48 618 39 851Movements during the period:- Acquisitions 71 334 17 138 3 590 35 2 555 13 809- Sales and disposals -463 -2 490 -1 179 - -584 -505- Transfers from one heading to another 27 045 3 586 611 - 419 -35 473- Currency translation effect -121 -9 -3 -24 -47 16- Other movements - - - - - -Closing balance 803 814 140 578 26 108 35 747 50 961 17 698b. Revaluation surpluses 7 460Closing balance 7 460 - - - - -c. Depreciations and amounts written-down Opening balance 365 374 71 612 17 645 19 216 35 800 -Movements during the period: - Recorded 23 803 10 018 2 500 674 2 461 -- Written back as superfluous 2 080 978 67 - - -- Written down after sales and disposals -186 -2 034 -1 065 - -322 -- Transfers from one heading to another -1 072 -209 121 - 62 -- Currency translation effect -11 -4 -2 -3 -32 -- Other movements - - - - - -Closing balance 389 988 80 361 19 266 19 887 37 969 -Closing net book value 421 286 60 217 6 842 15 860 12 992 17 698

X. Status of the financial investments Companies valued by the

equity methodOther enterprises Receivables

a. Acquisition valueOpening balance 1 590 93 8 091Movements during the period:- Acquisitions 316 25 381- Sales and disposals - - -110- Other movements - - -Closing balance 1 906 118 8 362c. Amounts written downOpening balance 36 - -Movements during the period:- Recorded - - -- Written down after sales and disposals - - -Closing balance 36 - -e. Movements in the capital and reserves Opening balance 766 - -- Group share of the profit 2 631 - -- Elimination of dividends -2 635 - -Closing balance 762 - -Closing net book value 2 632 118 8 362

XI. Statement of consolidated reservesOpening balance 137 195Movements during the period:- Profit 30 613- Dividend to shareholders -21 757- Other movements 24Closing balance 146 075

XII. Statement of consolidation differences Positive consolidation

differences

Negative consolidation

differencesOpening balance 128 173 3 577Movements during the period:- Changes in the scope due to an increase of percentage 5 455 -- Changes in the scope due to a decrease of percentage - -- Write downs -16 795 -- Other movements 1 898 -Closing balance 118 731 3 577

XIII. Statement of amounts payable Due within one year

Between one and 5 years

More than 5 years

a. BreakdownFinancial debts 58 237 338 964 124 9471. Subordinated loans / debentures - - -2. Unsubordinated loans / debentures - - -3. Leasing and similar obligations 120 3 193 8 1964. Amounts due to credit institutions 57 672 264 795 114 6275. Other loans 445 70 976 2 124Other debts - 1 599 4 443b. Secured liabilities Financial liabilities 13 1384. Amounts due to credit institutions 13 138

XIV. Operating profita. Operating income per country b. Staff costs1. Geographic breakdown 1. Fully consolidated companies• Germany 34.4% Average number of staff 2 318• Belgium 27.0% • Managers 185• France 11.6% • Salaried employees 1 810• Spain 9.8% • Hourly paid workers 323• Italy 7.1%• Netherlands 4.7%• Austria 4.1% Staff costs (in thousand Euro) 82 701• Poland 1.0%• Romania 0.3%

XV. Rights and commitments not reflected in the balance sheetA2. Amount of real guarantees granted or

irrevocably promised by the companies included in the consolidation on their shareholders’ assets, to secure respectively the debts and commitments : - in favour of the companies included in

the consolidation144 353

- in favour of third parties -A4. a) Purchase commitments for fixed assets 161 764

b) Transfer commitments for fixed assets -A7. a) Commitments resulting from interest

rates derivatives291 308

NET EARNING in € million

12 13 14 15 16

22.7 23.1

27.6

30.5 30.6

CONSOLIDATED EBITDA in € million

12 13 14 15 16

103.0105.0115.5 119.9 122.0

OPERATING INCOME PER COUNTRY in € million

Belgium Germany France The Netherlands Austria Spain Italy Poland /Romania

400

350

300

250

200

150

100

50

007 08 09 10 11 12 13 14 15 16

266287 284

304 317 329 344372

393410

S.A. INTERPARKING N.V.Rue Brederode, 9, Brederodestraat 1000 Bruxelles - Brussel (Belgique - België)+32 2 549 58 [email protected]

INTERPARKING FRANCE S.A.Rue de Gramont, 3075002 Paris (France)+33 1 55 04 66 [email protected]

CONTIPARK INTERNATIONAL AUSTRIA GMBHReichenhallerstraße, 85020 Salzburg (Österreich)+43 662 80 99 [email protected]

CONTIPARK PARKGARAGEN GMBHRankestraße, 1310789 Berlin (Deutschland)+49 30 25 00 [email protected]

INTERPARKING ITALIA S.R.L.Isola Nuova del Tronchetto, 33/M 30135 Venezia (Italia)+39 041 520 75 [email protected]

INTERPARKING POLSKA Sp. z o.o.Koszykowa, 59/6 00-660 Warszawa (Poland)+48 22 629 59 [email protected]

INTERPARKING HISPANIA S.A.Calle Valencia 93, 3º 2ª08029 Barcelona (España)+34 93 451 66 [email protected]

INTERPARKING NEDERLAND B.V.Kruisplein 25, 3014 DB Rotterdam (Nederland)+31 88 54 21 [email protected]

ALPHA PARKING SRLParcarea Subterana IntercontinentalBd. N. Balcescu, 4010051 Bucuresti sector 1 (Romania)+4021 315 60 [email protected]

together for smart mobility - interparking group/~/media... · embankment road on the right bank of...

Documents