togaf and bisl: where architecture meets information management
DESCRIPTION
Presented at Open Group Summit in Kuala Lumpur Aug 2014TRANSCRIPT
1© ASL BiSL Foundation
Open Group, Kuala Lumpur, 18 August 2014
TOGAF 9 & BiSL: Where Architecture meets Information
Management
Mark Smalley, IT Paradigmologist
2© ASL BiSL Foundation
Hap
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Work is more fun than fun – Noël Coward[Smalley.I
T]
THE SERVICE MANAGEMENT
INAUGURAL CONGRESS
IT Paradigmologist
3© ASL BiSL Foundation NashvilleSt Paul Osaka Tokyo Birmingham
ChicagoLondon Fort Lauderdale
Cary Phoenix
AntwerpLas Vegas Malmö Singapore Kuala Lumpur
EdmontonCalgary Toronto New York Edina
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Circle of Concern
Circle of Influence
Covey’s Circles
Circle of ConcernEverything you want to be involved with. But you can’t influence: no power!
Circle of InfluenceEverything you can control
Focus on the Circle of Influence!
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Circle of Concern
Circle of Influence
• No mandate• No trusted advisor
role,• Bypassed at the
organization’s own convenience
• Claim their territory but it is not given
• Enforce standards and become impopular
• Frustrated by lack of impact -> Circle of Influence shrinks
Architect’s Circles
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I know I’m right but nobody understands…
I get blamed for things that I can’t control…
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SkillsCreate EA artifacts
Principles, requirements,
models
Manage EA processes
Knowledge of multiple areas
Technology, process,
information
TalentsConceptualizationInnovationEnterprise perspectiveVisionConsensus buildingNegotiationFacilitationLeadershipLogicCommunicationPragmatism
The Modern ArchitectThe market prefers architects withstronger talents (skills can be acquired)
Source: Tom van Sante
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PerspectiveFrameworkQuestions
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True story
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6%-10% productivity loss~ 24%-40% extra IT costs
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Users Users Users Users
Cartoon: Hugh Mac Leod
www.gapingvoid.com
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ApplicationArchitecture
DataArchitecture
Technology Architecture
Business Architecture
Business processes, organization, people
Services Data, information
Hardware, software, network
Business Architecture
Business processes, organization, people
IS OrganizationArchitecture
IS processes, organization, people
Architecture types
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Demand-Supply-Use
UserOrg Demand
SupplyUse
InfoSyst
ITOrg
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Demand-Supply-Use
UserOrg Demand
SupplyUse
InfoSyst
ITOrg
Realize actualvalue
Identify potential
value
DevelopIntegrateDeployDeliver
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PM’s concern: scope
Change project
Incremental change
Current situation
Desired situation
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Current situation
Desired situation
Application
Presentation
Session
Transport
Network
Data link
Physical
Religion
Politics
Money
• Architectural principles• Design• Applications• Data• Software
• Infrastructure (devices, networks, servers)• Data• Software• Hardware
• Procedures & instructions for usage, operation, maintenance
• Values, mission & vision
• Products & services
• Structure• Goals• Funding
• Partners & suppliers
• People• Habits &
attachments• Knowledge & skills• Roles, rights &
responsibilities
• Processes & activities
• Relationships & agreements
• Information• Workspace &
facilities
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Current situation
Desired situation
What’s in scope?What’s out of scope?
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Perspective
In addition to ‘IS’ and ‘supply’,
consider ‘IS organization’ and ‘demand and use’
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PerspectiveFramework
Questions
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ArtifactLifecycle phase Business Information
IT ServicesAppl / Infra
Architecture & Design
Realization & Implementation
Operations & Support
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BiSL
TOGAF
Positioning
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The trouble with frameworks is that eventually their reach exceeds their grasp
Charles Betz, Enterprise Architect, AT&T
Framework Creep“The trouble with frameworks is that eventually their reach exceeds their grasp”
Charles Betz, EA, AT&T
IT4IT
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ArtifactLifecycle phase Business Information
IT ServicesAppl / Infra
Architecture & Design
Realization & Implementation
Operations & Support
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BiSL
TOGAF
Positioning
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“The means by which an organization efficiently
plans, collects, organizes, uses, controls, disseminates and disposes of its information, and through which it ensures that the value of that
information is identified and exploited to the fullest extent.”
Queensland Government Information Management Policy Definitions, December 2009,
version 1.0.1
“A corporate responsibility that needs
to be addressed and followed from the most
senior levels of management to the front
line worker. Organizations must be held and must hold
their employees accountable to […] manage
[…] information appropriately and responsibly.”
Association for Information and
Image Management (AIIM) What is Information Management?
ResponsibilityValue
Technology
Information Management isabout Demand & Use of I&T
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Information Management
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• Decide how I&T can help your business survive and succeed
• Delegate the T to the IT provider
• Organize the I
• Ensure effective and efficient use of I&T
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Informationstrategy
I-organizationstrategy
Functionalitymanagement
Management processes
Use management
Connectingprocesses
Connecting
processes
• Decide how I&T can help your business survive and succeed
• Delegate the T to the IT provider
• Organize the I
• Ensure effective and efficient use of I&T
BIM & BiSL
2
1
34
1
2
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Planning and resourcemanagement
Financialmanagement
Demandmanagement
Contract management
Use management Functionality management
Information strategyI-organization strategy
Connectingprocesses
Changemanagement
Transitionmanagement
End usersupport
Business datamanagement
Operational supplier
management
Specifyinformation requirements
Design non-automated
informationsystems
Prepare transition
Review and testing
Establishbusiness process
developments
Establish information
chain developments
Establishtechnologicaldevelopments
Management
Processes
Connectingprocesses
Infor-mationcoor-
dination
Strategic user relationship management
Strategic supplier
management
Define I-organization
strategy
Strategic information
partnermanagement
Informationlifecycle
management
Informationportfolio
management
BiSL (2012 edition)Str
ate
gic
Managin
gO
pera
tional
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BiSL connects demand & use
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BiSL addresses effective and efficient use
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Business Information Services Library – BiSL®
Outcomes• Police Force:
Better policing of persistent offenders• Public organization:
More efficient management of information• Insurance company:
Improved enterprise agility
• Process model for BIM• Implementation
guidance• Examples of use• Recognized by ITIL®,
COBIT® etc.• Foundation level
training• Multiple choice exam• Owned by non-profit
ASL BiSL Foundation
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http://www.mindmeister.com/356768604http://www.mindmeister.com/356025478
ASL & BiSL mind maps
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“It’s not that one model describes the world better than another, it just does it from another perspective” Tom van Sante
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Framework
Use BiSL to extend TOGAF and cover the whole information lifecycle
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PerspectiveFrameworkQuestions
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If the IT Department builds cars,
who helps the drivers to get to the right destination?
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Who architects and designs a user organization that ensures effective and efficient use of I&T?
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Can you align Supply with Demand and Use?
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Are you ‘just’ an IS architect or
do you deal with the bigger picture?
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I bridge the gap between IS & IS Organization…
…and enable better realization of value
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Please keep in touch
• Newsletter: at www.aslbislfoundation.org• Twitter: @aslbisl• LinkedIn: ASL BiSL Foundation (EN & NL)• Facebook: [email protected]
@marksmalley