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Agenda – Chaffey Community Centre Committee Meeting 10 March 2016
To Committee members
Notice is hereby given pursuant to Section 87 of the Local Government Act
that the next Chaffey Community Centre Committee meeting is to be held
at the Chaffey Community Centre, Renmark on Thursday 10 March 2016
commencing at 2.00 pm.
Welcome to Country (Acknowledgement of Country)
I would like to acknowledge and pay respect to the First Peoples of the River
Murray and Mallee region who are the traditional custodians of this land on
which we meet.
1. OPENING BY THE CHAIR Page Number
2. PRESENT
3. APOLOGIES - Scerina Rasheed
4. DEPUTATIONS
5. CONFIRMATION OF MINUTES OF THE CHAFFEY COMMUNITY 3
CENTRE COMMITTEE MEETING HELD 11 FEBRUARY 2016
6. BUSINESS ARISING FROM THE MINUTES OF 11 FEBRUARY 2016
7. NOTICE OF MOTION
8. COMMITTEE MEMBERS REPORTS
9. LATE REPORTS – Nil
10. REPORTS WITH RECOMMENDATIONS
10.1 Work Plan 5
10.2 Terms of Reference 11
11. INFORMATION ONLY REPORTS
11.1 CVDO Report 19
11.2 Volunteer Development Plan Report 27
11.3 CCC Monthly Report 35
Agenda – Chaffey Community Centre Committee Meeting 10 March 2016
12. MOTIONS WITHOUT NOTICE
13. GENERAL BUSINESS
13.1 Masterchef Concept – Update (Wendy Cormick)
13.2 Crowd Farming – Update (Wendy Cormick)
13.3 Harmony Day – Update (Danyon DeBuell)
14. CLOSURE
Tim Vonderwall
DIRECTOR – CORPORATE & COMMUNITY SERVICES
Date Issued: 4 March 2016
Minutes – Chaffey Community Centre Committee Meeting 11 February 2016
Minutes of the Chaffey Community Centre Committee Meeting held at the Chaffey
Community Centre on Thursday 11 February 2016 commencing at 2.00pm.
Welcome to Country (Acknowledgement of Country)
I would like to acknowledge and pay respect to the First Peoples of the River Murray
and Mallee region who are the traditional custodians of this land on which we meet.
1. Opening by the Chair
The Chair offered the Committees condolences to the Papageorgiou Family on
the passing of their son and brother, Theo Papageorgiou.
2. Present: Cr Hunter (Chair), Cr Maddocks, B Morrell (Committee Member), S
Rasheed (Committee Member), (Committee Member), D Polymiadis
(Committee Member), Wendy Cormick (Proxy Committee Member),
T Vonderwall (Director of Corporate and Community Services), S Edmonds
(Executive Assistant to DCCS), A Pipe (Manager of Community Services) C Mele
(Administration Assistant), Karlie Rice (Club & Volunteer Developemnt Officer)
3. Apologies: P Papageorgiou, D DeBuell
4. Deputations: Karlie Rice – Club & Volunteer Development Officer – Introduction
and overview of role.
5. Confirmation of Minutes of meeting held Thursday 12 November 2015
Moved: B. Morrell
That the minutes of the Chaffey Community Centre Committee held Thursday 12
November 2015 be confirmed.
Seconded: S. Rasheed
CARRIED
6. Business arising from the Minutes of Chaffey Community Centre
Committee Meeting held 12 November 2015: Nil
7. Notice of Motion: Nil
8. Committee Members Reports
8.1 Chairperson – verbal report
8.1.1 The Chair made reference to the Community Development
Strategy and welcomed the committee members to have input
into the development when available.
8.1.2 Reminder for Committee Members to appoint proxies, and for all
proxies to receive information regarding future meetings.
8.1.3 Wendy Cormick to be included to receive Chaffey Community
Centre Committee meeting correspondence.
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Minutes – Chaffey Community Centre Committee Meeting 11 February 2016
9. Late Reports: Nil
10. Reports with recommendations
10.1 Work plan (Tim Vonderwall)
Moved: D. Polymiadis
That the Committee recommends to Council that the Work Plan be
accepted.
Seconded: B Morrell
CARRIED
11. Information only reports
11.1 Terms of Reference
11.2 CCC Monthly Report for January 2016
11.3 CCC Attendance Statistics
11.4 Finance Report
Moved: Cr. Maddocks
That the committee recommends to council that the Information Only
Reports be accepted as presented.
That the Terms of Reference be brought back to the 10 March 2016
meeting with tracked changes for general discussion.
Seconded: D. Polymiadis
CARRIED
12. Motions without notice: Nil
13. General Business
13.1 Masterchef Concept
Wendy Cormick discussed a proposed intergenerational cooking program
to involve local chefs, grandparents, grandchildren, parents and carers.
Clara to attend a meeting with Wendy and other key stakeholders.
13.2 Crowd Farming
Wendy Cormick introduced the idea of ‘Crowd Farming’ a Community
Development Program where local chefs, farmers, community members
could donate their knowledge, time, produce, meat, vegetables.
Chefs to use what has been donated to create meals for a Dinner where
tickets could be sold. Wendy to investigate further and bring back to a
future meeting.
13.3 Harmony Day
18th March 2016 at Jarrett Memorial Gardens. CCC staff to contact
Danyon and discuss further.
13.4 Future meeting dates.
10 March 2016 – 1pm workshop. 2pm Committee meeting.
14 April 2016 at 2pm as previously scheduled.
14. Closure: 2.53pm
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Chaffey Community Centre Committee Meeting 10 March 2016
Report No: 10.1 Subject: Chaffey Community Centre Committee Work Plan From: Director of Corporate and Community Services Purpose: Chaffey Community Centre Committee to consider the 2015-16 work-plan. Recommendation: That the Chaffey Community Centre Committee recommend to Council that it approves the 2015/16 Work Plan. ______________________________________________________________________ Background: The work plan (Attachment 1) contains items appropriate for consideration by the committee and sets out the timing of such attention and the current status for each item. The work plan will be presented for review at each meeting. The work-plan seeks to consolidate the agreed outcomes from various plans (such as the Volunteer Development Plan, CCC Operational / Action Plan, Marketing Plan), the emerging priorities (as set by Council at the commencement of the Committee and as reflected in the Terms of Reference)and revised targets set as part of the 2015 CCC Review (attendance and income), into one document. The Work Plan is designed to not only provide staff with direction on key deliverables but also give Committee members a central point of truth about the activities being undertaken at the CCC relating to the Committees role. Additionally, utilising a workplan is a consistent approach with other Committees of Council. The proposed reporting schedule will also provide direction when setting the meeting Agenda and an agreed (known) timeframe for staff in order to assist them with report preparation. The aim is to update the Work Plan with progress and achievements prior to each meeting and for the Plan to be circulated as part of the Agenda via a report. It should provide a simple and concise update on the status of each objective. Since the previous meeting the WiFi report and Marketing Plan report have been rescheduled due to delays and ensures that Committee Members receive appropriate information for quality decision making. Relevant Legislation: Nil
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Chaffey Community Centre Committee Meeting 10 March 2016
Strategic Plan Reference: Emerging Priority 4.1.3 – Ensure management practices enable Council to meet its legislative and governance responsibilities. Risk/OH&S Impact: Nil Changes to Risk profile - LGAMLS notification required: Nil Financial Impact: Nil Asset Management Impact: Nil Sustainability Impact: Nil
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Draft Chaffey Community Centre Committee – Work Plan 2016 Agreed Outcomes Suggested actions Suggested reporting
mechanism Suggested reporting timeframe
Responsible Officer KPI / Progress / Achievement
1.1 Establish (& Build) the Chaffey Community Centre as a Volunteer Hub to work with community groups to identify and address their volunteering needs.
Revision / update and implementation of the Volunteer Development Plan. Investigate linkages between Plan and outcomes for CVDO
Update on Volunteer Development Plan Through CCC Monthly Reports Through CVDO Report
Quarterly - March, June, September, December Monthly Half Yearly – March, September
MCS CCC Coordinator CVDO
Achievement of agreed outcomes – First combined RPC Volunteer function held in Dec 2015 Increased attendance at the CCC through programs facilitated by the CVDO – Club survey being conducted, first workshop - Feb 23.
1.2 Promote the Chaffey Community Centre as a referral service to members of our community.
Develop a Marketing Strategy and implement actions Promotion through Committee members
Update on Marketing Plan Report submitted
Quarterly – March, June, September, December As relevant
CCC Coordinator Committee Members
Achievement of agreed outcomes
1.3 Work with relevant stakeholders to support the provision of alternative learning options.
Recruit / train and utilise volunteer tutors Explore partnerships opportunities – meetings with relevant stakeholders Promotion through Committee members Explore opportunities for wi-fi access
Through CCC Monthly Reports Through CCC Monthly Reports Report submitted Report presented to Committee / Council
As relevant As relevant As relevant April 2016
CCC Coordinator CCC Coordinator Committee Members MCS / DCCS
Increase in volunteer tutors – new JP service Increase in programs run Development of a business case for consideration by Committee / Council - Tim
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Agreed Outcomes Suggested actions Suggested reporting mechanism
Suggested reporting timeframe
Responsible Officer KPI / Progress / Achievement
1.3.1 That promote quality of life for older adults and people with disabilities.
Explore partnerships opportunities – meetings with relevant stakeholders Promotion by Committee members
Through CCC Monthly Reports Report submitted
As relevant As relevant
CCC Coordinator Committee Members
Number of programs offered / supported Every Generation Festival U3A and CLX programs supported – U3A and CLX have programs confirmed
1.3.2 That support and promote social inclusion with focus on intergenerational activities.
Explore partnerships opportunities – meetings with relevant stakeholders Promotion by Committee members
Through CCC Monthly Reports Report submitted
As relevant As relevant
CCC Coordinator Committee Members
Number of programs offered / supported - School Holiday Program, Ongoing booking for St John’s volunteers.
1.3.3 Which encourage youth empowerment, creativity and sense of community.
Explore partnerships opportunities – meetings with relevant stakeholders Promotion by Committee members
Through CCC Monthly Reports Report submitted
As relevant As relevant
CCC Coordinator Committee Members
Number of programs offered / supported – St John’s Juniors will be conducting regular meetings and training at the Centre
1.4 Support collaborative community projects being mindful of opportunities for Indigenous and Multicultural inclusion.
Explore partnerships opportunities – meetings with relevant stakeholders Promotion by Committee members
Through CCC Monthly Reports Report submitted
As relevant As relevant
CCC Coordinator Committee Members
Number of programs offered / supported
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Agreed Outcomes Suggested actions Suggested reporting mechanism
Suggested reporting timeframe
Responsible Officer KPI / Progress / Achievement
1.5 Support projects and activities that promote and foster the arts and culture within our community.
Explore partnerships opportunities – meetings with relevant stakeholders Promotion by Committee members
Through CCC Monthly Reports Report submitted
As relevant As relevant
CCC Coordinator Committee Members
Number of programs offered / supported
Generate $20,000 of income via Lease Fees
Develop a Marketing Strategy and implement actions Development and implementation of a Cancellation Policy Promotion by Committee members Promotion of wi-fi access (based on outcomes of 1.3 above)
Through the Financial Breakdown Statement included on the Hire Agreement Report submitted
Quarterly – February, May, August, November February 2016 As relevant
MCS CCC Coordinator / MCS Committee Members
Performance against agreed target – Income currently 15% up Policy in place and articulated to hirers
Attract 6,000 visitors in 2015/16
Develop a Marketing Strategy and implement actions
Monthly Attendance shown in CCC report Attendance Statistics table / graphs
Monthly Quarterly – February, May, August, November
CCC Coordinator MCS
Performance against agreed target(s) – Attendance for first 6 months of 15/16 is 2,916 – 132 higher than any other 6 month period. January 2016 attendance highest on record.
Reporting to Council Development of a Highlights / Achievements document Agenda and minutes available to all EM’s.
Highlights / Achievements document Meeting Agenda / minutes
Quarterly – February, May, August, November Monthly
CCC Coordinator / MCS CCC Coordinator / MCS
Council is aware of Centre performance against agreed outcomes and any emerging issues that are deemed to be relevant
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Ensure that the Terms of Reference reflect the Committees linkages to Councils Community Plan
Community Development Strategy Workshops/Review Terms of Reference
Feb/March/April 2016
DCCS
Terms of Reference Provide good direction to the Committee. The Committee has input into the Community Development Strategy.
Proposed Reporting Schedule for agreed projects / activities / outcomes in 2016 CCC Report Finance Report YTD Attendance CVDO Volunteer Plan Marketing Plan Wi-Fi Access January February Introductions March April May June July August September October November December
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Chaffey Community Centre Committee Meeting 10 March 2016
Report No: 10.2 Subject: Terms of Reference Report From: Director of Corporate and Community Services
Purpose: This report aims to finalise the review of the Chaffey Community Centre Committee terms of reference.
Recommendation: That the Committee recommends to Council that the updated Chaffey Community Centre Committee terms of reference be ratified and a further review to be undertaken in January 2017. Council also acknowledges the existing appointment of the following members until November 2016.
• Cr Peter Hunter – Presiding Member • Cr Allan Maddocks – Committee Member • Brendon Morrell – Committee Member • Scerina Rasheed – Committee Member • Gale Hansen – Committee Member • Danyon DeBuell – Committee Member • Daphni Polymiadis – Committee Member
___________________________________________________________________________________________________________
Background: At the Council meeting in January 2015, the Chaffey Community Centre Committee Terms of Reference were adopted. The existing Committee members were appointed in November 2014; however a formal motion needs to be captured. This report will suffice until the appointment process is undertaken again in November 2016. The Committee Terms of Reference are due for review in January 2016. At the February meeting of the Committee, a discussion about the current terms of reference occurred through an information report. The attached Terms of Reference highlights areas that have been amended based on the discussion at February’s meeting. Staff wish to discuss any further minor amendments or points of clarification so that a new Terms of Reference can be ratified through Council. Relevant Legislation: Nil Community Plan Reference: 1.2 Foster inclusive, open communication and information sharing.
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Chaffey Community Centre Committee Meeting 10 March 2016
1.3.5 Work with relevant stakeholders to support the provision of alternative learning options.
1.3.7 Through consultation ensure older community members, people with disabilities and carers are aware of existing services and facilities.
1.3.9 Support and promote social inclusion with a focus on intergenerational activities.
1.4.1 Support collaborative community projects being mindful of opportunities for indigenous and multicultural inclusion.
1.4.2 Support projects that promote and foster the arts and culture within our community.
1.4.4 Work with community groups to assist them to attract and retain volunteers including supporting initiates to lower the age profile of volunteers, so that they can continue to respond to changing community needs.
Risk/OH&S Impact: Nil Changes to Risk profile - LGAMLS notification required: Nil Financial Impact: Nil Asset Management Impact: Nil Sustainability Impact: Nil Author: Adrian Pipe - Manager of Community Services Date: 2 February 2016
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Chaffey Community Centre Terms of Reference
1. OBJECTIVES OF THE COMMITTEE
The Committee is established under Section 41 of the Local Government Act 1999 concluding (date to be determined through the CCC Review process) or unless otherwise amended by Council.
The aim of the Committee is to adhere to and work within the Renmark Paringa Council’s Community Plan Emerging Priorities. Following are the five (5) strategic directions of the Chaffey Community Centre: 1.1 Establish (& Build) the Chaffey Community Centre as a Volunteer Hub to
work with community groups to identify and address their volunteering needs
1.2 Promote the Chaffey Community Centre as a referral service to members of our community
1.3 Work with relevant stakeholders to support the provision of alternative learning options: 1.3.1 That promote quality of life for older adults and people with
disabilities 1.3.2 That support and promote social inclusion with focus on
intergenerational activities 1.3.3 Which encourage youth empowerment, creativity and sense of
community 1.4 Support collaborative community projects being mindful of
opportunities for Indigenous and Multicultural inclusion 1.5 Support projects and activities that promote and foster the arts and
culture within our community 2 RESPONSIBILITIES OF THE COMMITTEE
The Committee is responsible for: 2.1 Reviewing actions of the Chaffey Community Centre and provide
support / advice as to ongoing improvements 2.2 Identifying potential projects aligned to Community Development
Strategy deliverables (and options for financial support) to be further explored by staff / committee / council
2.22.3 Having an awareness and input into the development and progression of Councils Community Development Strategy including reporting on achievements
2.32.4 Reviewing and interrogating grant options with particular reference to resource allocations and alignment with the Renmark Paringa Community Plan.
2.42.5 Discussing and having an awareness of operational issues within budget allocations as identified
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2.52.6 Mapping, reviewing and evaluating long term plans relevant to the Chaffey Community Centre.
2.62.7 Making recommendations / reporting to Renmark Paringa Council. 2.8 Provision of accurate and timely advice as requested 2.72.9 Input and observation of the Commiittees workplan to ensure that future
planning of items reflect projects, deliverables and discussions relating to responsibilities.
3 STATUS OF THE COMMITTEE
The Committee is formed pursuant to Section 41 of the Local Government Act 1999 for the purpose of providing advice and making recommendations to Council on matters within the responsibilities of the Committee.
The Terms of Reference for the Committee will be reviewed on an annual basis and if revised, they will be presented to Council for adoption.
4 MEMBERSHIP OF THE COMMITTEE 4.1 The Membership of the Committee will be appointed by Council. The
Committee shall consist of seven voting members including two elected members of the Renmark Paringa Council.
4.2 The Executive Officer and relevant staff are nominated by the Chief Executive Officer may provide advice to Committee members during the debate and discussion of items to ensure Committee members have suitable and accurate information to aid their decision making.
4.14.3 , two staff (one being the Chaffey Community Centre Coordinator, the other being the Manager of Community Services but both to be non-voting members) and up to five (5) Community Representatives.
4.24.4 Nominations for membership from the Elected Members shall be sought by the Council and where the number of nominations is greater than the number of positions available, a vote by secret ballot shall be undertaken using a preferential voting system.
4.34.5 The Council will elect a Presiding Member (Chairman). The Chairman’s term is for the term of the committee. The outgoing Chairman will be eligible for re-election.
4.4 The Chaffey Community Centre Coordinator will provide, or source, secretarial support for the Committee.
4.54.6 An Elected Member is not precluded from being elected to the Committee by virtue of being an Elected Member of Council.
4.64.7 Community representatives will be selected from expressions of interest and nominations forwarded to council for formal appointment.
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4.74.8 Tenure on the Committee will be for two (2) years. Elected members, Staff and community positions will end November 2016.
4.84.9 Committee membership will expire if more than three consecutive meetings are missed. This may be varied by a written application to the CEO in exceptional circumstances.
4.94.10 The Mayor is by virtue of his position an ex-officio member of the Committee.
4.104.11 The Council may at its discretion, remove from membership any Member of the Committee and appoint others in their stead.
5 FINANCIAL MATTERS
5.1 The finances of the Committee shall be administered by Council staff on behalf of the Committee.
5.2 Budgeting The annual draft Operating budget plus any capital expenditure or project budget allocations for the next financial year will be prepared by Council staff for consideration by the Committee. Following consideration, the committee may approve recommend to Council to approve such allocations and / or place separate items for further consideration, directly into the development of the Renmark Paringa Draft Annual Business Plan & Budget.
5.3 Financial Reporting Council staff will provide financial reports to the Committee as requested
6 CONDUCT OF MEETINGS
6.1 The meetings of the Committee shall be held in accordance with the Local Government (Procedures and Meetings) Regulations 2000.
6.2 Ordinary meetings of the Committee shall be held at least bi monthly. The day, time and place for such meetings shall be at the discretion of the Committee.
6.3 Quorum 6.3.1 A meeting will commence as soon after the time specified in the
notice of meeting as a quorum is present as is possible. 6.3.2 For the purposes of this Committee, a quorum is four voting
members. 6.3.3 If the number of apologies received by the Presiding Member, or
their delegate if the Presiding Member is absent indicates that a quorum will not be present at a meeting, the Presiding Member, or their delegate as the case may be, will adjourn the meeting to a specified date and time.
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6.3.4 If at the expiration of 30 minutes from the time specified in the notice of meeting as the time of commencement a quorum is not present, the Presiding Member, or their delegate as the case may be, will adjourn the meeting to a specified day and time.
6.3.5 If the meeting is adjourned for a want of quorum, the Presiding Member or their delegate as the case may be, will record in the Minutes the reason for the adjournment, the names of any members present and the date and time to which the meeting is adjourned.
6.4 No Committee Member shall vote or take part in debate who has an interest in any matters before the Committee that would contravene Sections 73, 74 and 75 of the Local Government Act, 1999.
6.5 The Committee shall keep or cause to be kept minutes of all meetings,
which shall include a record of the names of Members present at each meeting and shall within five days forward a copy of the minutes to the Council.
6.6 Minutes of the Committee shall be tabled at the next available general meeting of Council for ratification.
6.7 The Committee shall furnish to Council such information concerning the Committee's proceedings and activities as may be required.
6.8 Committee Members will from time to time be expected to attend training relating to the management and governance of Local Government Committees.
7.0 Duties of the Presiding Officer The duties of the Presiding Officer of the committee are:
7.1 to preside at meetings of the committee
7.2 preserve order at meetings so that the business may be conducted in due form and with propriety
7.3 upon confirmation of the minutes, sign them in the presence of the meeting
7.4 responsibility to the Council for the proper observance of these Terms of Reference
7.5 if requested, to provide advice to the Executive Officer between committee meetings on the implementation of the decisions of the committee
7.6 to act as the principal spokesperson of the committee in consultation with the Executive Officer
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7.7 each member should have interest, experience and skills commensurate with the functions of the committee. Availability to attend meetings regularly is essential.
7.8 to carry out the ceremonial duties of the committee.
78 8 GENERAL 87.1 The activities of the Committee shall be regulated by such directions as
may be made from time to time by Council and by such Terms of Reference as may be made by the Committee, and ratified by Council.
87.2 The Presiding Member shall be responsible to the Council for the proper observance of these Terms of Reference. However, no member shall be personally liable in respect of any transaction, act or omission of the Committee entered into, done or made in good faith. Committee Members do not enjoy the protection against defamation actions afforded to State and Commonwealth Parliaments and must be careful not to make remarks that could result in an aggrieved person seeking to take action against them.
87.3 In the event of there being any dispute, which cannot be resolved by the Committee, the matter in question is to be referred to the Council for resolution.
87.4 A recommendation by the Committee to amend the Terms of Reference, provided a resolution has been passed by a two-thirds majority of all members constituting the Committee at an ordinary meeting called for that purpose, may be approved by Council.
87.5 Notwithstanding anything in these Terms of Reference, all rights and obligations under:
7.5.1 the Local Government Act 1999 7.5.2 the Local Government (Procedures at Meetings) Regulations 2000, 7.5.3 the Code of Conduct for Elected Members shall be observed.
87.6 Members of the Committee who are not Elected Council Members are not required to complete a Register of Interest Return pursuant to Section 64 of the Local Government Act 1999.
7.7 8.7 Members are expected to: o act within the law at all times; o act in good faith and not for improper or ulterior motives; o act in a reasonable, just and non-discriminatory manner;
o undertake their role with reasonable care and diligence; o conduct their ongoing relationship with each other, fellow Council
Elected Members, Council employees and the public with respect, courtesy and sensitivity;
o use information in a careful and prudent manner.
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9.0 REVIEW AND AMENDMENT TO TERMS OF REFERENCE
Council may at any time amend or alter these terms of reference by resolution of the Council. The committee shall at least annually, review these Terms of Reference to ensure that they properly reflect the role and function of the committee.
Approved at the meeting of Council held on: TBC Next Review Date: January 2017
THE RENMARK PARINGA CHAFFEY COMMUNITY CENTRE COMMITTEE Schedule of Committee Members: Name Appointment Status Date appointed
or reappointed Cr Peter Hunter Presiding Member Cr Allan Maddocks Committee Member Danyon DeBuell Committee Member Brendon Morell Committee Member Scerina Rasheed Committee Member Gale Hansen Committee Member Daphni Polymiadis Committee Member
o• Adopted: January 27 2015 Review Date: 12 months from adoption (January 2016)
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Chaffey Community Centre Committee Meeting 10 March 2016
Report No: 11.1 Subject: Club and Volunteer Development Officer – update From: Club and Volunteer Development Officer
Purpose: To provide the CCC Committee with an update on the work of the Club and Volunteer Development Officer (CVDO) and to highlight future work priorities. Background: The CVDO role commenced in the middle of December 2015. Funding for the position has been sought from The Office for Recreation and Sport (ORS) through the Sports and Recreation Development and Inclusion Program grant and also from a direct contribution from the Renmark Paringa Council which will see funding through to June 2018.
The aims of the CVDO role are; • To support community groups, clubs and associations within the Renmark,
Paringa and Lyrup district to be; o Well managed o Sustainable o Better able to meet their legislative requirements o Be financially stable o Have a strong membership base o Have access to and retain volunteers
• To provide support and assistance with delivering Council’s Volunteer Management Plan
• To be the first point of contact for community groups, clubs and associations wishing to contact Council in order to provide a more consistent / coordinated response.
The funding arrangement allows the CVDO to directly support Community Groups, Clubs and Associations in the Renmark Paringa and Lyrup district or to a user group who provides a service to the district. The types of groups the CVDO is able to support include environmental and heritage, sports and recreation, art and culture, community and social services, special purpose, and church groups to name a few. Strategic Plan: There are key strategies set by the ORS (STARCLUB Field Officer Program - Strategic Plan 2015-2018) the CVDO role will need to achieve, as well as key performance areas set by the RPC. A 90 day strategic plan for the CVDO position was formulated as a matter of priority to outline the actions and desired outcomes for the key objective areas. Refer to the included table at the end of this report for the particulars. A further 6 month action plan covering April through September is currently being developed for the CVDO role.
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Chaffey Community Centre Committee Meeting 10 March 2016
Database: A database of local Community Groups, Clubs and Associations has been compiled using available resources (including SA Community, Facebook, Riverland Link, Google and the RPC Seniors Directory). The database currently stands at 116 user groups that the CVDO has contact information for. It was important to establish a tiering structure for these user groups as to the level of support the CVDO could offer. Refer to table below.
Tier Support Opportunities
1 Supply Information Direct to Resources
Minor Support
2 Access to Training/Workshops Mentoring
Moderate Support
Supply Information Direct to Resources
3
Support with Documentation Access to Specialists Financial Incentives
Access to Training/Workshops Mentoring
Substantial Support Supply Information Direct to Resources
The user groups from the database have been contacted, firstly in January with an introduction email/letter and also further emails through February and March. The emails contain relevant CVDO information including upcoming training/workshops and links to support tools. Along with email/mail outs the CVDO is also using the RPC E-newsletter and Facebook page to keep the community updated, as well communication through the relevant media outlets as the need arises. Survey: An information survey was developed to allow Community Groups, Clubs and Associations the ability to give direct feedback as to the types and amount of support they are in need of, to help the CVDO formulate future training methods and content. A total of 28 responses were recorded. Data from the survey is currently being compiled and evaluated. Feedback on volunteer support requirements will be collated and compared to Council’s Volunteer Management Plan in order to achieve outcomes in both areas. Training/Workshop: The first CVDO workshop was held at the Chaffey Community Centre on 23 February. The workshop was an opportunity for Community Groups, Clubs and Associations to meet the CVDO and hear more information regarding the role. The training component of the session centred on the ORS STARCLUB model, a program to help user groups to a path of successful club management. A total of 14 participants came to the session.
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Chaffey Community Centre Committee Meeting 10 March 2016
The ORS will be holding a funding and information session to be held in conjunction with the RPC Grants information Session on the 23 March at the Renmark Paringa Community & Civic Centre. Further Training sessions and Workshops are currently being diarised and specialists/resources sought. These sessions are centered around the feedback from the survey and from direct communication with the user groups in the Renmark, Paringa and Lyrup areas and will look to include volunteering-attracting/retaining, governance, child safe, communication/marketing and liquor licensing. CVDO Development:
• Compulsory induction at the ORS completed. • STARCLUB workshop at the ORS completed • First Aid Certificate Completed • Sport, Recreation & Club Development Staff Training Program in progress. • Child Safe Training to be completed – booked for 15 March
There has been a very positive response to the CVDO role and a good level of engagement has been achieved. The profile of the role is increasing significantly and will continue to do so through planned promotions and word of mouth. It has been pleasing that clubs and groups that thought the role wouldn’t be able to provide any assistance, have been pleasantly surprised at the range of tools and resources available to support them and how relevant / transferable many of these resources are. Relevant Legislation: Nil Community Plan Reference: 1.1 Provide high quality sporting, recreational and leisure facilities and services. 1.2 Foster inclusive, open communication and information sharing. 1.3.5 Work with relevant stakeholders to support the provision of alternative
learning options. 1.3.7 Through consultation ensure older community members, people with
disabilities and carers are aware of existing services and facilities. 1.3.9 Support and promote social inclusion with a focus on intergenerational
activities. 1.4.1 Support collaborative community projects being mindful of opportunities
for indigenous and multicultural inclusion. 1.4.2 Support projects that promote and foster the arts and culture within our
community. 1.4.4 Work with community groups to assist them to attract and retain volunteers
including supporting initiates to lower the age profile of volunteers, so that they can continue to respond to changing community needs.
21
Chaffey Community Centre Committee Meeting 10 March 2016
Risk/OH&S Impact: Nil Changes to Risk profile - LGAMLS notification required: Nil Financial Impact: Nil Asset Management Impact: Nil Sustainability Impact: Nil Author: Karlie Rice - Club and Volunteer Development Officer Date: 3 March 2016
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Key Objective Areas Target Date Progress
Ongoing In progress.
17th Dec & 28th JanNewsletter December,
January, February -Completed. March - In Progress.
5th & 15th Feb
23rd Feb Completed.
90 Day Action PlanClub and Volunteer Development Officer
Who's involved / Partner
3 Month Period January - February - March 2016
Mail Out
Develop Understanding of
Issues / Relationship Building
Newsletter
Group Email
Actions Delivery / Outcome
Karlie/ RPC - Jonathon
Karlie/ RPC- Communication's/ORS-Justin & Damian
Greater Understanding and Response to Current Issues
Karlie / RPC - Communication's
With First Workshop, Introduction
Article
1. Key Aspects of Role
Link to - STARCLUB/ Strategic Plan & Grant Offer
Attend Meetings
Media Release
Meet'n'Greet
15th Jan, 15th Feb & 11th March
2. First Workshop Details
Work in partnership with clubs and associations in the region to grow an active recreation community.
Use a variety of strategies to promote the STARCLUB brand and increase community awareness of the program and its value.
Provide access to the latest industry resources and information.
Publicise program achievements that demonstrate growth in sport and recreation participation.
Provide networking opportunities to link clubs and associations with relevant stakeholders and programs.
Radio/ Newspaper February-Completed. March-In Progress.
Mail Out/Email January, February x2 Completed. March In Progress. Survey January,
February reminder Completed. Facebook January, February Completed. March In
Progress.
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Key Objective Areas Target Date Progress
90 Day Action PlanClub and Volunteer Development Officer
Who's involved / Partner
3 Month Period January - February - March 2016
Actions Delivery / Outcome
Link to - STARCLUB/ Strategic Plan & Grant Offer
8th Feb Completed.
9th Feb Completed.
Organisations RPC Personnel LG Personnel
Office for Recreation & Sport
Jonathon (Environmental)
Andrew Haigh (BBC)
Volunteering SA/NTTim (Council
Leases)Sue Schultz (LWC)
Recreation South Australia Inc.
Sport SA
Office For Consumer & Business Affairs
Sports Community
Conservation Council SA
Regional Indigenous Sport Development
Officer
Karlie/
Karlie/ ORS-Justin & Damian
Karlie/ ORS-Justin & Damian
Support Network and Support Tools
Develop Key Stakeholder Relationships
OrganisationsRPC
PersonnelLG
Personnel
STARCLUB Training Complete
Develop Key Support Network-
Attend Office for Recreation & Sport Induction
ORS Induction Complete
8th Jan
Increase stakeholders capacity to identify and initiate strategies that respond to regional sport and recreational challenges.
Grant Offer Condition- Attendance at SFO Conferences
Grant Offer Condition- Minimum quarterly contact
Grant Offer Condition- Actively seek partnership opportunities for 2016-2017
Attend ORS / STARCLUB Workshop
Identified and Established
All identified organisations, RPC personel and LG Personnel contacted. January
Completed. February Completed. March In Progress.
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Key Objective Areas Target Date Progress
90 Day Action PlanClub and Volunteer Development Officer
Who's involved / Partner
3 Month Period January - February - March 2016
Actions Delivery / Outcome
Link to - STARCLUB/ Strategic Plan & Grant Offer
Workshop 1-Completed.
Venue:14 Attendees.
Catering:6 Non STARCLUB Groups.
Workshop 2-In progress.
Venue:Date to be moved to early April.
Catering:Replaced with ORS Funding workshop and RPC Grant Information session 23 March.
In progress.
March Also CCC Report - March Completed.
Ongoing
Ongoing
Ongoing
March February Completed.
March In progress.
Feb - July In progress.
Ongoing - MonthlyRecord Number of Enquiries
Record Number New/ Updated Registrations
Report Written
Thurs, 17th Mar
Training / Workshops
Meet'n'Greet / STARCLUB Training
CCC
Tea, Coffee, Biscuits
Volunteers- How to Attract & Retain
CCC
Tea, Coffee, Biscuits
Karlie
Number of Attendees
Tuesday, 23rd Feb
Council Report
STARCLUB Registrations
Out of District Enquiries
Office for Recreation & Sport-
Karlie/ ORS- Justin/Damian
Feedback/ResponseIncrease stakeholders capacity to identify and initiate strategies that respond to
regional sport and recreational challenges.
Number of Attendees / Number of new Registrations to STARCLUB
Support clubs to achieve benchmarks related to club management.
Promote the STARCLUB Development Program as a valued tool for sporting organisations that fosters positive environments, effective management and assists
them in achieving their objectives.
Council
Liase with User Groups Around Their Lease
Record and Direct Enquiries Karlie/ RPC- Tim
Volunteer Management and Recruitment
Support Network and Support Tools Karlie/ RPC
Development of Contact Database
Provide networking opportunities to link clubs and associations with relevant stakeholders and programs.
Identify outcomes and associated key performance indicators that council partners aim to achieve through their investment in the program.
Karlie/ ORS-Justin & Damian
Karlie/ RPC- Jonathon/ ORS-Justin & Damian / Volunteering SA/NT
Reporting
Feedback / Response
Child Safe Training
First Aid
Sport, Recreation and Club Development Staff Training Program
Personal Development
Karlie/ Sports Community
Karlie/ RPC- HR- Michelle
Karlie/ RPC- HR- Michelle/ RPC- AdrianCertified
Certified
Webinar
In progress.
Initial Database January Completed. Updating Database In Progress.
In progress.
Tier Structure/ Qualify/Grade
First Contact Point for Groups, Clubs and Associations
Record and Direct Enquiries Karlie
Community Database Karlie 15th Jan
Inform program partners of tangible achievements by reporting measurable outcomes.
Publicise program achievements that demonstrate growth in sport and recreation participation.
Grant Offer Condition- STARCLUB reporting
Provide essential resources, expertise, information and training to sporting organisations that benefit them and contribute to measurable outcomes.
Develop and provide measurable outcomes with stakeholders that contribute to the achievement of their plans and goals.
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26
Chaffey Community Centre Committee Meeting Report 10 March 2016
Report No: 11.2 Subject: Volunteer Development Plan - update From: Manager of Community Services
Purpose: To provide the CCC Committee with an update on progress and achievements of the Volunteer Development Plan. Background: Committee members will recall that the CCC was officially launched as Council’s “Volunteer Hub” at a grand opening on Wednesday, October 7 at 2.00pm. From that date / time, the CCC became the first port of call for anyone interested in volunteering for Council. The relevant application forms and information were developed prior to the launch and are now available for interested volunteers.
Since the opening, Council staff have continued to work on items identified in the original Volunteer Development Plan. With the commencement of the Club and Volunteer Development Officer (CVDO) role and the outcomes planned in the volunteer development area (see separate report), it was necessary to determine where the two projects overlapped and then allocate responsibility for delivery. Attached is an update of the Plan showing complete items, progress made and proposed timeframes and the responsible officer for outstanding tasks.
In total, 18 of the 31 actions have been achieved (nearly 60%) while the remaining 13 actions are either nearing completion (only awaiting a few pieces of information), are ongoing / recurrent, or have been programmed for completion this calendar year.
In October 2015, Council’s Volunteer Management practices were audited and deemed to comply with the relevant standards. This was a significant achievement given the Council had failed (significantly) the same audit only 12 months prior. Further work will also be undertaken to fine tune and improve the Volunteer Hub as part of Council’s commitment to continuous improvement and implementing Volunteer Management best practices principles. Relevant Legislation: National Volunteer Standards, Volunteer Protection Act. Community Plan Reference: 1.2 Foster inclusive, open communication and information sharing. 1.3.5 Work with relevant stakeholders to support the provision of alternative
learning options. 1.3.7 Through consultation ensure older community members, people with
disabilities and carers are aware of existing services and facilities.
27
Chaffey Community Centre Committee Meeting Report 10 March 2016
1.3.9 Support and promote social inclusion with a focus on intergenerational
activities. 1.4.1 Support collaborative community projects being mindful of opportunities
for indigenous and multicultural inclusion. 1.4.2 Support projects that promote and foster the arts and culture within our
community. 1.4.4 Work with community groups to assist them to attract and retain
volunteers including supporting initiates to lower the age profile of volunteers, so that they can continue to respond to changing community needs.
Risk/OH&S Impact: Nil Changes to Risk profile - LGAMLS notification required: Nil Financial Impact: Nil Asset Management Impact: Nil Sustainability Impact: Nil Author: Adrian Pipe – Manager of Community Services Date: 3 March 2016
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Volunteer Development Plan Purpose: Use the National Standards as a framework to;
• increase volunteer satisfaction, • increase customer satisfaction with the services delivered by volunteers, • deliver more successful volunteer recruitment and retention, • improve compliance and credibility to Renmark Paringa Council and • reduce the Council’s exposure to risk.
Actions Responsible Due Date Key participants and Progress
KPI / Measure of Success
General 0.1 Review current best practice in similar sized LGA’s and determine strategic significance provided by volunteers for RPC
MCS Completed - Dec 14
CCC Coordinator / ODO / VIC / LAP
Analysis completed.
0.2 Define who is considered to be a Volunteer within Council
MCS Completed August 2015
MLS – Victor Di Maria Defined as Council volunteers working at the CCC, VIC or Library.
Groups / Committees / Sites identified
1. Policy and Procedures 1.1 Review and update Volunteer Policy.
MCS Completed September 15
CCC Coordinator / VIC / LAP / Committees
Policy updated and adopted
1.2 Develop relevant procedures / processes for items such as applications to become a volunteer, Police Checks, etc
Poppy, Renata & Maxine
Completed September 2015
CCC Coordinator / VIC / LAP / Committees
Procedures / processes developed and adopted
1.3 Develop Volunteer MCS Completed CCC Coordinator / Code of Conduct developed &
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Code of Conduct September 2015
VIC / LAP / Committees New Code of Conduct developed and endorsed
adopted
1.4 Produce Volunteer Manual including all appropriate policies and procedures and forms
MCS Completed October 2016
CCC Coordinator / VIC / LAP / Committees Ongoing review process
Volunteer manual developed & adopted
2. Management Responsibilities 2.1 Undertake internal analysis of each RPC - Volunteer Program Area
MCS and site / program coordinators
Completed September 2015
CCC Coordinator / VIC / LAP / Committees Data collected and collated as part of development of Hub documentation and procedures
Analysis completed
2.2 Undertake and update Risk Assessments for each location / program area
HR Officer / Site Coordinators
Completed September 2015
Committees Risk Assessments completed, signed off and saved in SkyTrust
Assessments scheduled and completed
2.3 Improve Volunteer communications Refer to Better impact
MCS By June 2016 Volunteers CCC Coordinator / VIC / LAP / Committees
Relevant information is disseminated to Volunteers. Good communications exists between volunteers, sections and areas.
2.4 Establish a Council Volunteer Management Committee
MCS By July 2016 CCC Coordinator / VIC / LAP / Committees / HRO To be reviewed to determine value /
Committee established Key staff and Committee reps involved Volunteer reps involved
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purpose of committee 2.5 Twice yearly whole of Council Volunteer meetings
Poppy & site coordinators
Investigate options for May 16
Volunteers / Area Coordinators
Meetings conducted
2.6 Relevant staff and community leaders trained in Volunteer Management
CVDO Ongoing CCC Coordinator / VIC / LAP / Committees Promotion of the Volunteering SA/NT support network and provision of suitable training as available.
Training sessions conducted. Improved confidence to work with and supervise volunteers
3. Recruitment, Retention and Orientation 3.1 Develop an agreed process for engagement (intake) of volunteers
HR Officer / MCS
Completed September 2015
CCC Coordinator / VIC / LAP / Committees CCC First port of call for registration. Sites can provide forms and information
Process developed and promoted
3.2 Develop formal Volunteer Agreement / Acceptance Form
Poppy Renata, Maxine
Completed September 2015
CCC Coordinator / VIC / LAP / Committees Form developed and
Form developed and adopted
3.3 Develop an agreed Induction and Orientation process and documents with sign off
HR Officer Completed September 2015
CCC Coordinator / VIC / LAP / Committees Completed prior to September 2 re-induction workshop
Process and documents developed All new volunteers sign off
3.4 Investigate the CCC as the central location for all recruitment and general
MCS March 15 CCC Coordinator Agreed - completed
Investigation undertaken and recommendation made
31
induction 3.5 Explore options for a Volunteer brochure
Poppy & Clara Completed October 2016
CCC Coordinator / VIC / LAP / Committees / Volunteers Completed – review / update as required
Recommendation made based on investigation
4. Work and Workplace 4.1 Role Statements to be developed and adopted by all Volunteer areas and ensure Volunteers have a copy
Site / program coordinators
Completed September 2015
CCC Coordinator / VIC / LAP / Committees Completed
Role statements developed – based on activity
4.2 Sign in / Sign out (or Timesheet) to be implemented across all areas
Site / program coordinators
Completed September 15
Volunteers Forms completed and distributed
Implemented by Area Coordinator / Supervisor
4.3 Volunteer details up to date – particularly for medical and Next of Kin
Site / Program Coordinators / Admin Assist
May 2016 Volunteers The majority of details have been updated. Awaiting a few stragglers.
Details provided
5. Training and Development 5.1 Staff / community leaders to undertake Role Description Writing training
CVDO TBA – in consultation with Volunteering SA/NT
CCC Coordinator / VIC / LAP / Committees
Training sessions conducted. Improved confidence to write Role Descriptions
5.2 Staff trained in Volunteer Database
MCS August 2016 CCC Coordinator / Clara site coordinators
Training conducted
5.3 Provide a refresher Induction and WHS training
HR Officer Completed September 2
Volunteers Refresher session(s) conducted and signed off
32
for existing Volunteers and get sign off
2015
5.4 Provide Risk Management training for Volunteers and Community leaders
HR Officer TBC – subject to trainer
CCC Coordinator / VIC / LAP / Committees
Training sessions conducted. Improved ability to identify and control risks and hazards
5.5 Training records to be developed / kept
Clara / Site Coordinators
May 2016 CCC Coordinator / VIC / LAP / Committees Training matrix / requirements completed in September 2015. Training records compiled for majority of volunteers but a few remain outstanding
Training records entered on the database
5.6 Conduct formal recognition with International Day of Volunteers (Xmas) and National Volunteers Week functions
Poppy / Renata / Maxine / EO
May 15 Dec 15 May 16 Dec 16
CCC Coordinator / VIC / LAP / Committees
Functions held Certificates / gifts / merchandise where appropriate
6. Service delivery 6.1 Explore opportunities to actively involve volunteers in the design and review of service delivery standards, processes and procedures
MCS / ODO September 16
Volunteers CCC Coordinator / VIC / LAP / Committees
Recommendations made based on investigation. Engagement processes developed and adopted
7. Documentation and Records 7.1 Investigate the Better Impact Volunteer
HR Officer / MCS
Completed June 15
CCC Coordinator / VIC / LAP / IT
Recommendation made based on investigation
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Management Software Better Impact software purchased.
7.2 Personal information update / creation of the Volunteer database
CCC coordinator & Admin Assist
Completed October 15
Data in a spreadsheet and awaiting final information prior to uploading to Bedtter Impact.
Database created and data entered
7.3 Ensure all necessary data is captured at Induction and added to database
CCC Coordinator Admin Assist
Ongoing CCC Coordinator / VIC / LAP / Committees
Database updated
8. Continuous Improvement 8.1 Develop and promote an agreed process for Volunteers and customers to provide feedback and suggestions
MCS / ODO September 2016
CCC Coordinator / VIC / LAP VIC and CCC have regular volunteer meeting / catch up sessions where feedback is obtained. Need to formalize process.
Process developed and promoted. Clear communication exists between Volunteers / sections and areas.
34
Chaffey Community Centre Committee Meeting 10 March 2016
Report No 11.3 Subject: Chaffey Community Centre – Report for February 2016 From: Manager of Community Services
Purpose: To provide a monthly update for February 2016 on the activities of the Chaffey Community Centre. Background: February Attendance Total: 427
SERVICE PROVIDERS Officer Clients Total Community Bridging Service 7 9 16 Finding Workable Solutions 2 7 9 Migrant Resource Centre SA 7 30 37 Relationships Australia 3 6 9 WISE Employment Ltd 1 4 5 Job Prospects 8 54 62
Total Service Providers/Clients 28 110 138 PROGRAMS / TRAINING Presenter/Tutor Attendees Total CLX – Information Session 5 4 9 CLX – Study Sessions 1 2 3 CVDO – Mentoring workshop 2 14 16 U3A – Creative Writing 2 16 18 U3A – Creative Drawing 5 30 35 AA Meetings 10 19 29 110 GENERAL ACTIVITIES Presenter Attendees Total Craft Group 3 3 Computer Usage (public) 21 21 Christadelphians Meeting (1xmonth) 2 30 32 CCC Committee Meeting 11 11 Council Staff (visits) 12 12 JP Services – Tony Peak 1 1
35
Chaffey Community Centre Committee Meeting 10 March 2016
Workmen (Alex -Vintek & Paul Mitchell) 4 4 Visitors (general enquiries) 61 61 145 VOLUNTEERS AT THE CCC Volunteers & Volunteers Meeting 34 34
TOTAL VISITORS TO THE CCC 427 TOTAL VOLUNTEER HOURS 122.5 • Centre attendance in February – The total visitors for February (427) is the
second highest February attendance that has been recorded. It brings the total attendance for 2016 to 759 – this is also the highest attendance recorded in the first 2 months of a calendar year (previous highest was 737 in 2014). It also brings the total Centre attendance in the 2015/16 financial year to 3,675 – this is 154 higher than at the same point in any other financial year. The Centre is currently averaging 459 visitors per month – 40 visitors per month higher than any other period.
• Centre Coordination – In the absence of the CCC Coordinator, Clara
Mele has taken on significant extra responsibilities and tasks to keep the Centre running smoothly. Clara has really stepped up in a very difficult time and her invaluable contribution is both acknowledged and highly appreciated.
• Club and Volunteer Development Officer – Karlie Rice commenced
working from the CCC in late January. As noted in Karlie’s report (see separate report and attachment), training session have commenced as well as a steady number of visitors seeking support which have help boost attendance and patronage at the Centre.
• Programs and activities – U3A commenced Creative Writing and Creative Drawing classes in February. A Yeast Cooking program is set to commence in early March. CLX conducted a student Information Session and also commenced their weekly study support program.
• JP Services at the CCC – The service commenced at the Chaffey
Community Centre on February 2 between 12pm and 2pm. Promotion of the service continues through Council’s e-newsletter and facebook. Service providers are also being advised and encouraged to inform their clients. A list of dates is being prepared for when the JP will be at the CCC and the Library and this will be circulated to other Council sites and local services.
• St Johns – There have been a few teething issues with getting St John’s
settled into the building but junior training sessions commenced on Thursday 3 March. Preparations for Adult sessions are being finalised.
36
Chaffey Community Centre Committee Meeting 10 March 2016
Chaffey Community Centre Steering Committee – The first meeting for 2016 was held on February 11. The next meeting is planned for Thursday 10 March 2016. Relevant Legislation: Nil Community Plan Reference: 1.2 Foster inclusive, open communication and information sharing. 1.3.5 Work with relevant stakeholders to support the provision of alternative
learning options. 1.3.7 Through consultation ensure older community members, people with
disabilities and carers are aware of existing services and facilities. 1.3.9 Support and promote social inclusion with a focus on intergenerational
activities. 1.4.2 Support projects that promote and foster the arts and culture within our
community. 1.4.4 Work with community groups to assist them to attract and retain
volunteers including supporting initiates to lower the age profile of volunteers, so that they can continue to respond to changing community needs.
Risk/OH&S Impact: Nil Changes to Risk profile - LGAMLS notification required: Nil Financial Impact: Nil Asset Management Impact: Nil Sustainability Impact: Nil Author: Adrian Pipe – Manager of Community Services Date: 2 March 2016
37