tnr2013 ted graham, using email and online data to discover organizational networks and leverage...

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Network Analysis and Big (Passive) Data Network Roundtable April, 2013 www.pwc.com/ca

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Page 1: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

Network Analysis and Big (Passive) Data

Network Roundtable April, 2013

www.pwc.com/ca

Page 2: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

Historically much of network maps have been gleaned from web based surveys

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Page 3: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

Key stats help identify connectors and bottlenecks

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Page 4: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

Mapping based on email data but other “passive” sources can be used like Facebook or phone data

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Page 5: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

Presentation Outline

Introduction

Why

How

• Social Network Analysis

- Surveys

- Discovered

• Influencer Network Analysis

Discussion

Mining emails can yield a ranking of the strongest organizational relationships...

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Page 6: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

...resulting in a passively but continuously maintained CRM system

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Page 7: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP 7

Page 8: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

HP Case study: Finding key influencers to reach out to regarding the future of computing technology

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Page 9: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

Starting with an early hypothesis we identified subjects that these people had been identified with in the media along with the volume of mentions...

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Page 10: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

...but we also showed the wider universe of possible influencers and their connections

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Page 11: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

You can find key influencers using email “forward” data and see who passes them on and so on

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Page 12: TNR2013 Ted Graham, Using Email and Online Data to Discover Organizational Networks and Leverage Influence

PricewaterhouseCoopers LLP

Network maps can be created on the fly at conferences using GPS and proximity sensors

Network maps can be created in real time at conferences using GPS and proximity sensors

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