tno measurable impact
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TNO Measurable Impact. EARTO Working Group on Quality and Excellence 20th June 2011. TNO: founded by law (1932). 1. Article 4 TNO Act - PowerPoint PPT PresentationTRANSCRIPT
TNO Measurable Impact
EARTO Working Group on Quality and Excellence
20th June 2011
20th June 2011
2
TNO: founded by law (1932)
Article 4 TNO Act
The Organisation aims to ensure that applied engineering and scientific
research and other associated social scientific and applied research
is made suitably serviceable for the general good and the distinctive
interests contained therein.
TNO caters to industry and government needs for specific R&D
TNO is independent of public and private interests
20th June 20112
20th June 2011
3
The TNO mission
TNO connects people and knowledge to create innovations that boost
the sustainable competitiveness of industry and well-being of society.
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Basis for strategy 2011-2014
Source for talent development (incubator/springboard for talent)
Motivated, committed and enthusiastic, innovative, creative, enterprising. With inspirational figureheads, based on teamwork. Highly challenging working environment.
Better world through applied research:
Helping to solve major societal problems, bringing innovation to industry, and valorization.
Together we make more of:open collaboration, networking,
being authoritative and directive, initiating, connecting and orchestrating.
Smart solutions for complex problems:
Combination of broad and in-depth knowledge, integrating across disciplines, innovative, independent, reliable and based on applying scientific knowledge.
external internal
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Concentration on 7 themes and limited number of innovation areas
Relevant innovations with
Tangible applications and
Impact in the market
On the basis of:
Excellent knowledge together with partners, customers and
stakeholders in open innovation and networks
Extra focus on SMEs and start-up companies
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Themes and innovation areas
04/19/236
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Areas of expertise
Technical Sciences
Behavioural and Societal Sciences
Earth, Environmental and Life Sciences
04/19/237
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804/19/238
The TNO organisation
Supervisory Board
Board of Management Council for Defence Research
Corporate Staff
Knowledge Centres
TNO Companies
3 Expertise lines
7 T
hem
e lin
es
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Organisation of the themes
7 themes
20 innovation areas
46 business lines
(propositions of knowledge development and application)
impact teams for each business line:
business line manager
business developers
knowledge management / research programming
communication expert
project portfolio management
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Project progress
periodical review:
project leader / project manager
business line manager (or delegate) (theme line)
research manager (or delegate) (expertise line)
progress in deliveries
financial situation
no general reporting format
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Measurable impact (concept)
key performance indicators (KPIs)
theme line
expertise line
focus on themes:
projects
portfolio of projects
customers
11
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Groups of KPIs
customer satisfaction: 4 indicators
impact teams: 2 indicators
financial system: 6 indicators
relevant KPIs depend on the profile of the business line:
governmental assignment/task
government as major customer
national companies as major customers
international companies as major customers
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KPIs mix
customer satisfaction surveys
actual use of the results
impact for the stakeholder (economic of societal)
satisfaction delivery time
project monitoring by impact teams
leading NL/EU initiatives
top impact projects (fitting to the road map)
financial system
turnover assignments (B2B, mixed funding, …)
turnover SMEs/foreign countries
average size of projects
income from licenses
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Monitoring project portfolio
Component Intelligent system
level 1
level 3
level 2
co
ntr
ibu
tio
n t
o
am
bit
ion
projects:
Projects 1
Projects 2
Projects 3
ambition of business line:
Roadmap Business line
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Business Reviews
collecting data per business line
accumulation to innovation area
presentation in tables
quarterly review of each theme with TNO Board of Management
complete management team of theme
corporate staff department Strategy (responsible for minutes)
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Conclusions
ambition: “Innovate with Impact”
challenge: measurable impact
concept has been described
try-out in 1 or 2 series of Business Reviews