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    TEMSInvestigation 11.0

    Getting Started Manual

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    This manual is provided by Ascom Network Testing AB without any kind of

    warranty. Improvements and changes in this description due to typographical

    errors or inaccuracies in current information, or improvements to programs

    and/or equipment may be made by Ascom Network Testing AB at any time

    without notice. These changes will, however, be incorporated into new

    editions of this manual.

    No part of this publication may be reproduced, transmitted, stored in a

    retrieval system, nor translated into any human or computer language, in any

    form or by any means, electronic, mechanical, magnetic, optical, chemical,

    manual or otherwise, without the prior written permission of the copyrighted

    owner, Ascom Network Testing AB.

    TEMS is a trademark of Ascom.

    All other trademarks are the property of their respective holders.

    Ascom 2010. All rights reserved.

    Publication number: LZT 138 0373 R1A

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    Contents

    LZT 138 0373 R1A i

    Contents

    1. Introduction 1

    1.1. What Is the Getting Started Manual? . . . . . . . . . . . . . . . . . . . . . . . . 1

    1.2. Whats in This Manual (and Whats Not) . . . . . . . . . . . . . . . . . . . . . . 1

    1.3. Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    2. Product Packaging 5

    2.1. Base SW Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    2.2. Replay Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    2.3. Further Licensing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    2.3.1. Licensing for External Devices. . . . . . . . . . . . . . . . . . . . . . . . 6

    2.3.2. Licensing for AQM (PESQ) . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    2.3.2.1. Mobile-to-fixed AQM . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    2.3.2.2. Mobile-to-mobile AQM. . . . . . . . . . . . . . . . . . . . . . . . . 82.3.3. Network (Floating) Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . 8

    2.4. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    3. Licensing 9

    3.1. Licensing Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    3.2. License Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    3.3. Drivers for HASP Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    3.4. Inspecting the Scope of Your License. . . . . . . . . . . . . . . . . . . . . . . 10

    4. Installing TEMS Investigation 13

    4.1. PC Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . 13

    4.1.1. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    4.1.2. Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    4.1.3. Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    4.2. Other Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

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    TEMS Investigation 11.0 Getting Started Manual

    ii

    4.3. Installing TEMS Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    4.4. Installing HASP License Software . . . . . . . . . . . . . . . . . . . . . . . . . 16

    4.4.1. HASP HL (Hardware Licensing) . . . . . . . . . . . . . . . . . . . . . 17

    4.4.2. HASP SL (Software Licensing) . . . . . . . . . . . . . . . . . . . . . . 17

    4.4.2.1. HASP SL Local License Installation . . . . . . . . . . . . . 17

    4.4.2.2. Using HASP SL Network Licenses . . . . . . . . . . . . . . 17

    4.5. Installation of Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    4.5.1. Installation of USB Drivers for Phones. . . . . . . . . . . . . . . . . 20

    4.5.2. Installation of Driver for SRU . . . . . . . . . . . . . . . . . . . . . . . . 23

    4.5.3. Installation of USB Driver for PCTel SeeGull Scanners. . . . 23

    4.5.3.1. PCTel SeeGull LX MM2 . . . . . . . . . . . . . . . . . . . . . . 23

    4.5.3.2. PCTel SeeGull EX. . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    4.5.3.3. PCTel SeeGull PCT . . . . . . . . . . . . . . . . . . . . . . . . . 24

    4.5.4. Installation of USB Driver for Anritsu ML8740/ML8741Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    4.5.5. Installation of USB Driver for GPS Units . . . . . . . . . . . . . . . 24

    4.5.6. Installation of Driver for USB-to-RS232 Serial Converter in

    Equipment Cases/Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    4.5.7. Installation of Drivers for AQM Module . . . . . . . . . . . . . . . . 25

    4.5.8. General Advice on Driver Installation for AQM Equipment

    Case/Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    4.6. Uninstalling TEMS Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    5. TEMS Investigation Computer Diagnostics 27

    5.1. Running TEMS Investigation Computer Diagnostics . . . . . . . . . . . 27

    5.1.1. Setting Up Test Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    5.1.2. Diagnostics Presentation in User Interface . . . . . . . . . . . . . 28

    5.1.3. Diagnostics Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    5.1.4. Iterating the Diagnostics Procedure. . . . . . . . . . . . . . . . . . . 30

    5.2. Suitable PC Settings for TEMS Investigation . . . . . . . . . . . . . . . . . 30

    5.2.1. Administrator Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305.2.2. Automatic Updating of Software . . . . . . . . . . . . . . . . . . . . . 31

    5.2.3. AutoPlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    5.2.4. Intel SpeedStep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    5.2.5. IR Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    5.2.6. My Documents Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    5.2.7. Port-scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    5.2.8. RTP (UDP) Ports for Video Streaming. . . . . . . . . . . . . . . . . 32

    5.2.9. Security Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    5.2.10. Sleep Mode, Screen Savers, Energy Saving Features . . . 32

    5.2.11. USB Legacy Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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    TEMS Investigation 11.0 Getting Started Manual

    iv

    7.5. Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    7.5.1. Anritsu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    7.5.2. PCTel SeeGull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    7.5.2.1. PCTel SeeGull LX. . . . . . . . . . . . . . . . . . . . . . . . . . . 49

    7.5.2.2. PCTel SeeGull EX. . . . . . . . . . . . . . . . . . . . . . . . . . . 49

    7.5.2.3. PCTel SeeGull PCT . . . . . . . . . . . . . . . . . . . . . . . . . 49

    7.5.2.4. Technical Notes on PCTel Scanners . . . . . . . . . . . . 49

    7.6. DRT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

    8. Configuring the PC and Phones for DataServices 52

    8.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528.2. USB Drivers for Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

    8.3. Configuring Dial-up Networking (RAS) . . . . . . . . . . . . . . . . . . . . . . 53

    8.3.1. Dial-up Networking Configuration in Windows 7 . . . . . . . . . 53

    8.3.2. Dial-up Networking Configuration in Windows Vista . . . . . . 53

    8.3.3. Dial-up Networking Configuration in Windows XP . . . . . . . . 55

    8.4. Setting Up the APN for the Phone (UMTS, RAS) . . . . . . . . . . . . . . 56

    8.4.1. Setup in Phone User Interface. . . . . . . . . . . . . . . . . . . . . . . 57

    8.4.2. Setup Using AT Commands . . . . . . . . . . . . . . . . . . . . . . . . 57

    8.5. Configuring Devices for NDIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

    8.5.1. Configuration of Sony Ericsson Phones . . . . . . . . . . . . . . . 58

    8.5.2. Configuration of Data Cards . . . . . . . . . . . . . . . . . . . . . . . . 59

    8.5.3. Configuration of Qualcomm TD8200 . . . . . . . . . . . . . . . . . . 59

    8.6. Testing Circuit-switched Data Services with UEs . . . . . . . . . . . . . . 59

    8.6.1. Testing Circuit-switched by Placing Video Calls . . . . . . . . . 59

    9. PC and Device Configuration for DRT Scanner 60

    9.1. Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

    9.2. Local Area Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

    9.3. Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

    9.4. Scanner Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    10. PC and Device Configuration for EricssonFixed Wireless Terminal 63

    10.1. PC Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

    10.2. FWT Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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    Contents

    LZT 138 0373 R1A v

    11. Configuring the PC for Python ScriptProcessing 65

    12. Cell Data and Maps 66

    13. Connecting External Equipment 67

    Index 69

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    TEMS Investigation 11.0 Getting Started Manual

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    Chapter 1. Introduction

    LZT 138 0373 R1A 1

    1. Introduction

    Thank you for choosing TEMS Investigation the industry-leading tool for

    troubleshooting, verification, optimization, and maintenance of wireless

    networks. Offering data collection, real-time analysis, and post-processing all

    in one, TEMS Investigation is a complete solution for all of a network

    operators daily network optimization tasks. This complete solution eliminates

    the need for multiple tools, reducing costs and saving time and effort foroperations staff.

    1.1. What Is the Getting Started Manual?

    The Getting Started Manual deals with preliminaries that you must work

    through before you can start using TEMS Investigation, such as configuring

    your computer and phones. The manual also covers the installation of TEMS

    Investigation itself.

    Most of the procedures described here only have to be performed once, orwhen you are exchanging pieces of hardware.

    The other manuals delivered with the product (Users Manual, Information

    Elements and Events, Technical Reference) concentrate on how to operate

    the TEMS Investigation software once you have it installed and all your

    hardware is ready for use. These manuals are what you will probably be

    referring to most of the time once you have gotten started.

    1.2. Whats in This Manual (and Whats Not)

    Main Topics

    Contents of TEMS Investigation product packages: chapter 2

    Licensing: chapter 3

    PC hardware and software requirements: section 4.1

    Installing the TEMS Investigation software: section 4.3

    Configuring the PC for TEMS Investigation: chapter 5.2

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    Chapter 1. Introduction

    LZT 138 0373 R1A 3

    information is reproduced in the Release Note issued with the current

    release.

    FAQMany questions regarding TEMS Investigation are answered in the FAQ

    sections found on the Web at www.ascom.com/en/index/support/support-

    tems/technical-support/tems-investigation.htm.

    Technical Support

    If you have a question about TEMS Investigation which is not answered in

    any of the manuals nor in any of the other sources mentioned above, please

    contact technical support. Contact information is given on the Web at

    www.ascom.com/networktestingunder the link TEMS Sales & Support.

    TEMS On-line Subscription Service

    To sign up for the TEMS on-line subscription service, please go to

    www.ascom.com/networktestingand, under the heading TEMS

    Subscriptions, click the link Register for TEMS Subscription Services. This

    free service includes e-mail notification of TEMS product launches, version

    upgrades and patches, as well as the on-line newsletter TEMS News.

    1.3. Definitions

    This section explains a number of central concepts in TEMS Investigation

    which are frequently referred to in this manual.

    Phone

    The term phone covers user terminals from all supported technologies.

    When a subset is meant, a suitable qualifier is prefixed, and/or a more

    precise term is used (GSM phone, Sony Ericsson GSM phone, NokiaUE, Kyocera CDMA phone, etc.).

    Some user terminals supported by TEMS Investigation are in fact data cards

    rather than phones. The word terminal is therefore sometimes used instead

    of phone, without any difference in meaning from the point of view of TEMS

    Investigation.

    http://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htmhttp://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htmhttp://www.ascom.com/networktestinghttp://www.ascom.com/networktestinghttp://www.ascom.com/networktestinghttp://www.ascom.com/networktestinghttp://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htmhttp://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htm
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    TEMS Investigation 11.0 Getting Started Manual

    4

    Scanner

    The term scanner denotes a device dedicated to scanning, for example a

    PCTel scanner. Phones with scanning capabilities are notreferred to as

    scanners.

    Data Services

    This term refers to services requiring a data connection (either circuit-

    switched or packet-switched), as opposed to voice calls.

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    Chapter 2. Product Packaging

    LZT 138 0373 R1A 5

    2. Product Packaging

    TEMS Investigation 11.0 is offered in the following types of package:

    Base SW Packages

    Replay Packages

    For Base SW Packages, support for an arbitrary subset of the supported

    cellular technologies can be purchased. The only dependency is thatWCDMA always comes with GSM support included.

    For packages that include GSM but not WCDMA, the following holds: Any

    GSM data collected with equipment that is supported by the product can be

    analyzed. This means that TEMS Investigation logfiles recorded with

    WCDMA-capable devices can be opened and replayed, and any GSM data

    contained in such files can be studied.

    Replay Packages always have support for all technologies.

    2.1. Base SW Packages

    The following contents are part of all Base SW Packages:

    TEMS Investigation 11.0

    CD with TEMS Investigation PC software, including user documentation

    in electronic format (*.chm, *.pdf)

    CD with PC device drivers

    TEMS Investigation license, perpetual

    TEMS Discovery 2.0

    DVD with TEMS Discovery PC software, including user documentation in

    electronic format

    TEMS Discovery license, perpetual

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    Other

    USB hub, 4-port

    USB hardware key (HASP HL) or electronic software key (HASP SL)

    holding the TEMS Investigation license

    Base SW Packages encompass all TEMS Investigation functionality,

    including data collection and realtime presentation. However, they do not in

    themselves include any licenses for connecting particular external devices; all

    of these devices require a separate license option as detailed in section 2.3.1.

    Further license options are offered for collecting data with multiple phones

    concurrently as well as for AQM; again, see section 2.3.1.

    Within the technologies selected in the package, the Base SW Package

    license permits loading of logfiles recorded with any equipment that issupported by the product, as well as logfiles from a number of other sources;

    see the Users Manual, section 7.4. No device-specific license options are

    ever required for this.

    2.2. Replay Packages

    These packages give access only to a small part of the TEMS Investigation

    functionality: a Replay Package license allows replay of TEMS Investigation

    logfiles. It is not possible to do data collection or present data in real time, noris it possible to replay logfiles from sources other than TEMS Investigation.

    TEMS Discovery is not part of a Replay Package.

    These contents are included in all Replay Packages:

    CD with TEMS Investigation PC software, including user documentation

    in electronic format (*.chm, *.pdf)

    USB hardware key (HASP HL) or electronic software key (HASP SL)

    holding the TEMS Investigation license

    2.3. Further Licensing Options

    See chapter 3, page 9about how the licensing applies in practice.

    2.3.1. Licensing for External Devices

    A separate license option is required for connecting each of the following

    categories of equipment.

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    Chapter 2. Product Packaging

    LZT 138 0373 R1A 7

    Sony Ericsson phones and SRUs (Scanning Receiver Units)

    Motorola phones

    Motorola phones with iDEN capability

    Nokia phones

    Devices based on Qualcomm HSDPA-capable chipsets (HSDPA but not

    HSUPA)1

    Devices based on Qualcomm HSPA+ and HSPA-capable chipsets (i.e.

    supporting at least HSDPA and HSUPA, and possibly HSPA+ as well)1

    Devices based on Qualcomm CDMA-capable chipsets

    Datang phones (TD-SCDMA)

    Samsung USB modems (LTE)

    PCTel scanners

    DRT scanners

    Anritsu scanners

    For phones and data cards, the set of license options purchased grant

    permission to collect data with one device at a time, belonging to one of the

    selected equipment categories. Further license options are offered for data

    collection with multiple phones/data cards concurrently.No restriction on the number of connectable devices applies to scanners (or

    to GPS units, for which no special license is required).

    2.3.2. Licensing for AQM (PESQ)

    2.3.2.1. Mobile-to-fixed AQM

    A separate license option is offered for calculating PESQ and making other

    audio quality measurements using the downlink and uplink AQM modules.

    The downlink AQM module is either standalone or installed in an equipment

    case; the uplink module is housed in a Call Generator. The license permits

    connecting (any number of) downlink AQM modules to the application. All

    equipment required for AQM, including a cable kit and other accessories, is

    sold separately.

    1. These chipsets are listed in section 7.1.1.1.

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    TEMS Investigation 11.0 Getting Started Manual

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    The AQM option is also required for merging AQM uplink data into logfiles

    using the Converter tool.

    2.3.2.2. Mobile-to-mobile AQMThe same license option also covers mobile-to-mobile AQM.

    2.3.3. Network (Floating) Licenses

    Instead of fixed single-user licenses, the customer can purchase network

    licenses that can be shared among multiple users. See chapter 3regarding

    the practical use and scope of network licenses.

    2.4. Accessories

    In addition to the standard packages and separately purchased phones and

    scanners, the following optional items can be delivered:

    Equipment cases (with or without AQM modules)

    GPS units

    TEMS Pocket-enabled Sony Ericsson and Nokia phones

    Laptops tested with TEMS Investigation 11.0

    Indoor backpack including battery solution

    The indoor backpack contains everything (including battery pack and serial

    converter) needed to operate a scanner in indoor and pedestrian

    environments. It accommodates any of the PCTel models as well as a DRT

    scanner and one standalone downlink AQM module.

    Please contact TEMS for further information on the available accessories.

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    Chapter 3. Licensing

    LZT 138 0373 R1A 9

    3. Licensing

    This chapter describes the fundamentals of the licensing in TEMS

    Investigation 11.0.

    Regarding the permissions granted by the basic TEMS Investigation licenses,

    see sections 2.1and 2.2. Regarding the range of additional license options,

    see section 2.3.

    The installation of licensing-related drivers, as well as all procedures involved

    in software-based licensing, are covered in section 4.4.

    3.1. Licensing Solutions

    Licensing for TEMS Investigation is based on the HASP technology. Both

    hardware-based (HASP HL) and software-based (HASP SL) licensing can be

    used.

    Further, licenses associated with TEMS Investigation can be either localornetworklicenses. The technical implementation of each license type naturally

    differs between HASP HL and HASP SL:

    A local license is embodied

    (HASP HL)in a hardware key which is inserted into the PC, or

    (HASP SL)in a software key that is installed on it.

    A network license is obtained on the client machine

    (HASP HL)by connecting to a license server where a hardware key isinserted, or

    (HASP SL)by connecting to a license server and checking out a

    software key from that server.

    3.2. License Requirements

    A license is always required to run TEMS Investigation. Without a license you

    cannot launch the application.

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    Device Connect and Logfile Recording

    For a device to be connectable in TEMS Investigation, it must be covered by

    your license options. See section 2.3.1.

    Logfile Load

    Within the confines of the cellular technologies supported in the package, it is

    possible in TEMS Investigation to load and replay logfiles recorded with

    devices for which you have no license. For example, even if you have not

    purchased the license option for data collection with Qualcomm devices, you

    can still replay logfiles recorded with Qualcomm devices.

    However, loading of logfiles recorded with software other than TEMS

    Investigation (e.g. TEMS Automatic) requires a Base SW Package license.

    See section 2.1.

    Local vs. Network License

    If HASP HL is used, a local license is required for connecting external devices

    in TEMS Investigation. For all other functions, TEMS Investigation can use

    either a local license or a network license.

    If HASP SL is used, either a local license or a network license can be used for

    all TEMS Investigation functions.

    3.3. Drivers for HASP Key

    The HASP key drivers (for HASP HL and SL alike) are installed automatically

    along with TEMS Investigation. If you are going to use HASP SL network

    licensing, you must install the HASP SL driver on the license server PC; see

    section 4.4.2.2for instructions.

    3.4. Inspecting the Scope of Your LicenseYou can check what is covered by your (local or network) license in the HASP

    Admin Control Center, accessed athttp://localhost:1947/_int_/features.html.

    The meanings of the HASP key Feature Ids are given in the table that follows.

    Release/Option Feature Id

    TEMS Investigation 10.1 35

    TEMS Investigation 11.0 41

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    LTE technology 128

    TD-SCDMA technology 129

    Samsung A 130

    Connect of 2 devices 131

    Connect of 4 devices 132

    Connect of 5 devices 133

    a. The Route Analysis application is no longer present in

    TEMS Investigation 11.0.

    Release/Option Feature Id

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    Chapter 4. Installing TEMS Investigation

    LZT 138 0373 R1A 13

    4. Installing TEMS Investigation

    This chapter covers requirements on the PC, installation of the TEMS

    Investigation software, and other installation issues.

    Note that before you can run data services, you must also work through

    chapter 8.

    4.1. PC Hardware and Software Requirements

    4.1.1. Hardware

    TEMS Investigation 11.0 is designed to run on a standard PC and interfaces

    with the connected devices mainly through USB or serial ports.

    If network licenses (see section 3.1) are to be used, the PC hosting the

    license server must have at least one free USB port.

    Processor and RAM requirements are strongly dependent on what external

    devices are connected and what tasks they perform. The recommended

    minimum configuration is: Pentium T7200 or AMD TL-58 class CPU,

    preferably with dedicated graphics card from ATI or nVidia; 1 GB RAM. It is

    not advisable to collect data with more than one device using the above

    configuration.

    Other hardware requirements:

    One USB port for each phone

    One USB port for each standalone AQM module

    One or two USB port(s) for SRU (see the Users Manual, section 6.3.3)

    USB port for PCTel SeeGull EX/LX MM2/PCT scanner

    USB port for Anritsu ML8740/ML8741 scanner

    USB port for equipment case

    USB port for HASP HL SRM hardware key

    USB port, Bluetooth port, or serial port for GPS

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    Serial port for PCTel SeeGull LX dual-band/single-band scanner

    Serial port for Anritsu ML8720 scanner

    Ethernet port for DRT scanner

    ExpressCard/34 slot or PC Card slot for any data card user terminals

    Sound card and loudspeakers for event audio indications

    Graphics: 1024 768 (SVGA) with at least 16 bit colors (High Color)

    Enough disk space to accommodate temporary files created during logfile

    recording and replay

    4.1.2. Operating System

    The following operating systems are supported:

    Windows 7, Professional Edition

    Windows Vista with Service Pack 1, Enterprise Edition

    Windows XP Professional with Service Pack 3

    Windows XP Tablet PC Edition with Service Pack 3

    In addition, all the latest Windows updates should always be installed.

    Supported languages are English (U.S.), Chinese (simplified characters), and

    Japanese.

    Note: During drive testing, it must be ensured that the PC and all

    devices connected to it have adequate power supply for the

    duration of the test. This is especially important to bear in mind if

    you are using a USB hub that is not self-powered (i.e. has no

    external power supply). With multiple devices connected, it may

    even be necessary to take the precaution of providing extra

    power via UPS or extra batteries during drive testing. If the power

    provided is insufficient, problems may arise with device drivers,

    which in turn may cause malfunctions in Windows and possibly

    data loss. Ascom takes no responsibility for such data loss.

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    Install the HASP SL SRM driver supplied on the TEMS Investigation

    installation CD.

    Run the file hasprus.exewhich is also found on the TEMS Investigation

    installation CD. From this session you obtain a file with extension .c2v.See the document TEMS HASP SRM Key Information which is found on

    the installation CD in the subdirectoryDocuments.

    Send the .c2v file to TEMS support. You will receive a .v2c file in return.

    Run hasprus.exeagain to apply the .v2c file to the license server

    machine.

    Configure the server using the Admin Control Center web page: http://

    localhost:1947:

    Go to Configuration Detachable Licenses tab and check the optionEnable Detaching of Licenses.

    By adjusting the parameter Max. Detach Duration, you can control

    the maximum duration for which a license may be detached. After this

    time, the license will be automatically disabled on the client machine

    and restored to the license server.

    Then switch to the Remote Clients tab and enter whatever is suitable

    under Access Restrictions. By default, a license can be detached from

    any machine; if you want to restrict access, proceed according to the

    instructions on this help page: http://localhost:1947/_int_/

    .ACC_help_config_remote_clients.html.

    4.4.2.2.2. HASP SL Network License: Online Detach/Attach

    Once the license server has been configured, it can send out licenses to

    client machines. Here are the steps to perform on the client PC in order to

    check out (detach) a license online from the license server, and to return

    (attach) a license to the server.

    Configure the client PC using the Admin Control Center web page: http://localhost:1947:

    Go to Configuration Detachable Licenses tab and check the option

    Enable Detaching of Licenses.

    Then go to the Access to Remote License Managers tab. Under

    Specify Search Parameters, enter the IP address or name of the

    license server machine. Regarding the other settings, see the help

    page http://localhost:1947/_int_/ACC_help_config_remote_lms.html.

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    On the ACC web page, under Products, locate TEMS Investigation in the

    list. Click the Detach button for that product.

    Online is the default detach method when the client has a network

    connection to the license server. (No action needed.)

    Specify an expiration date for the detach operation. This setting controls

    how long the license can be detached at a time, and it is configurable

    within the limit imposed by the Max. Detach Duration setting on license

    server; compare section 4.4.2.2.1.

    Click the Detach/Attach button.

    You should now receive a message License Detached Successfully, and

    the Product page should be updated with the information that a license has

    been detached for TEMS Investigation.The license will expire after the period specified at detach time; after this time

    you will need to detach the license again. Alternatively, you can actively

    return (attach) the license to the server before it expires. This is done as

    follows:

    Navigate to the Products page and click the Cancel License button for the

    relevant product.

    On the next screen, confirm by again clicking the Cancel License button.

    The information of the Product page will be updated once more to reflect thereattach of the TEMS Investigation license.

    4.4.2.2.3. HASP SL Network License: Offline Detach/Attach

    License detach and attach can alternatively be done offline, without the client

    and server ever communicating directly over a network connection.

    Configure the client PC using the Admin Control Center web page: http://

    localhost:1947:

    Go to Configuration Detachable Licenses tab and check the optionEnable Detaching of Licenses.

    Then go to the Access to Remote License Managers tab. Under

    Specify Search Parameters, enter the IP address or name of the

    license server machine. Regarding the other settings, see the help

    page http://localhost:1947/_int_/ACC_help_config_remote_lms.html.

    On the Admin Control Center web page, go to Diagnostics, and click the

    button Generate Report. This generates a diagnostics file identifying your

    machine.

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    Chapter 4. Installing TEMS Investigation

    LZT 138 0373 R1A 25

    In order for the PC to detect the COM port of the USB-to-RS-232 serial

    converter in the equipment case or backpack, some driver files must be

    installed on the PC. These drivers are always delivered along with the case;

    they are also found in the directory ...\Drivers\TEMS Case USB to RS232.

    The first time you connect the case or backpack to the PC, you will be

    prompted to locate the driver directory; on your doing so the driver will be

    installed.

    The TC-1520C case also uses a standard driver for the Moxa hub. This driver

    is not supplied with the case.

    4.5.7. Installation of Drivers for AQM Module

    The AQM modules, whether standalone or mounted in an equipment case,need to be initialized by dedicated driver files. The AQM module does not

    have any non-volatile memory, so all requisite software and settings must be

    downloaded to the AQM module each time it is powered on.

    The first time you connect the case or backpack to the PC, you will be

    prompted to locate the following drivers:

    When prompted the first time, point to the directory

    ...\Drivers\AQM\PESQ_CONFIGURATION. This driver configures filter

    parameters, signal levels, and other settings for AQM. When prompted the second time, point to the directory

    ...\Drivers\AQM\PESQ_DSP. This driver contains the AQM software.

    4.5.8. General Advice on Driver Installation for AQM

    Equipment Case/Backpack

    When preparing a TC-1520B equipment case for use, we recommend that

    you proceed in the steps described below. The same advice applies to a TC-

    1520C case or TEMS Indoor Backpack with AQM modules installed.

    Before plugging the case into the PC, make sure

    that you have installed TEMS Investigation (section 4.3)

    that you have installed all driver files from the separate driver CD

    (section 4.5.1)

    that you have rebooted the PC.

    Connect the case to the PC while the case is turned off and does not have

    any phones installed.

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    Chapter 5. TEMS Investigation Computer Diagnostics

    LZT 138 0373 R1A 29

    Red:The setting is not OK and is not editable.

    Further details on the outcome appear on the status bar when you select a

    diagnostic in the window grid. These text strings also appear in the

    diagnostics report; see section 5.1.3.

    Hardware

    The PC hardware is evaluated with respect to two sets of criteria:

    Minimum configuration.These are the minimum requirements for doing

    data collection with TEMS Investigation, stated in section 4.1.1.

    Maximum configuration.These are the requirements for maintaining:

    (GSM, WCDMA Rel 99, and CDMA/EV-DO:) Up to six concurrent

    voice calls or up to four concurrent data service sessions.

    (HSPA, LTE:) One or a maximum of two concurrent data service

    sessions. The lower number is due to technical limitations of NDIS

    and device drivers.

    A set of Windows Experience Index (WEI) scores are computed as an

    assessment of the hardware capabilities, and these scores are compared to

    predefined thresholds to determine whether they are high enough. The Status

    column uses colors as follows to indicate the result:

    Green:All WEI part scores are OK.

    Red:At least one WEI part score is not OK.

    Further details on the outcome appear on the status bar when you select a

    diagnostic in the window grid. These text strings also appear in the

    diagnostics report; see section 5.1.3.

    Further Columns in the Computer Diagnostics Window

    The Impactcolumn indicates the relative importance of the various items

    tested. (The weighting shown does not form the basis for a composite scoreof some kind; it is just a visual indication.)

    The Read-onlycolumn is currently not used.

    5.1.3. Diagnostics Report

    You can obtain a plain-text summary of the diagnostics session by generating

    a diagnostics report.

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    To produce the report, click the Generate Report button.

    A window named Diagnostics Report appears. You can save the report as a

    text file.

    5.1.4. Iterating the Diagnostics Procedure

    After you have made adjustments to PC settings, you can run the Computer

    Diagnostics utility once more to see how the status of the machine has

    improved. Just click the Run Testcases button again to repeat the diagnostics

    procedure.

    5.2. Suitable PC Settings for TEMS Investigation

    This section is a survey of the PC settings that are inspected by the TEMS

    Investigation Computer Diagnostics utility. It also includes a few further items.

    Further PC configuration, required for data service testing, is described in

    chapter 8.

    General third-party software requirements are listed in section 4.1.3.

    If you have not purchased the data collection functionality, you can disregard

    most of this chapter.

    5.2.1. Administrator Rights

    A number of user actions in TEMS Investigation require that the user have

    administrator rights on the PC:

    Running multiple concurrent data service sessions. In the course of such

    testing, TEMS Investigation must be able to modify Windows routing

    tables, which requires admin privileges.

    Use of the IP sniffer. See the Users Manual, section 21.7.1 and

    Information Elements and Events, section 7.3.4.

    Note: Please read this chapter carefully, since inappropriate PCsettings may seriously impair the performance of TEMS

    Investigation, or even render certain functions unusable.

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    Sony Ericsson PC Suite or Nokia PC Suite. The reason is that such software

    may cause difficult connect problems in TEMS Investigation.

    5.2.8. RTP (UDP) Ports for Video Streaming

    By default TEMS Investigation uses RTP (UDP) ports 50045007 for video

    streaming. If you intend to accept this default setting, you must make sure

    that the ports have not been reserved by some other application. You can

    specify a different port usage in the Video Streaming command in a command

    sequence; see the Users Manual, section 15.12.2.11.

    5.2.9. Security Products

    Please note that hard disk encryption software, firewalls, virus scanners, and

    other security products may prevent multiple RAS sessions from being

    maintained concurrently, thus interfering with data service testing. Contact

    your IS/IT department for assistance in these matters.

    The realtime scanning feature of antivirus software is prone to generate

    considerable CPU load. If you find the overall CPU load excessive, it may be

    a good idea to try turning off the realtime scanning feature.

    5.2.10. Sleep Mode, Screen Savers, Energy SavingFeatures

    You should make sure that the computer used for measurement and

    recording does not go into any kind of standby mode:

    Never put the PC in Sleep mode.

    Disable the Windows screen saver:

    Windows 7, Windows Vista: Open the Control Panel and select

    Personalization Screen Saver. Under Screen saver, select(None). In the same dialog, make appropriate settings under Power

    management so that these features are never activated during

    measurement.

    Windows XP: Open the Control Panel and select Display Screen

    Saver. Under Screen saver, select (None). In the same dialog,

    make appropriate settings under Energy saving features... so that

    these features are never activated during measurement.

    Disable any other screen savers.

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    See also section 8.3.2, step 15.

    5.2.14.2. Power Management

    Power management settings should be configured as described below.

    In Windows Explorer, right-click Computer and select Properties.

    Click Performance Information and Tools and then Adjust power

    settings.

    Select High performance.

    Click Change Plans Settings, then click Change advanced power

    Settings.

    Advanced settings should be as follows:

    Sleep/Sleep after: Never

    Power buttons and lid/Lid close action: Do nothing

    Hard disk/Turn off hard disk after: Never

    Multimedia settings/When sharing media: Prevent idling to sleep.

    5.2.14.3. User Access Control (UAC)

    In Windows 7, there are four UAC levels. UAC should be set to the lowestlevel, Never notify. For running multiple concurrent data service sessions or

    logging IP data, this is strictly necessary.

    5.2.14.4. Visual Effects

    For performance reasons, it is strongly recommended that you disable the

    Windows Aero color scheme (making window frames translucent and

    producing other visual effects).

    To obtain the best possible TEMS Investigation performance, configure visualeffects as follows (this will among other things turn Windows Aero off):

    Open the Control Panel and select System.

    Click Advanced system settings. The System Properties dialog opens.

    Select the Advanced tab.

    In the Performance section, click the Settings button.

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    Chapter 6. Installing the Call Generator

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    6. Installing the Call Generator

    To perform audio quality measurements (AQM) you need either a Call

    Generator or an MRU (Mobile Receiving Unit).

    How to install a Call Generator is described in the document Call Generator

    Installation Guide, which is included in the Call Generator sales package.

    This document also states PC hardware and operating system requirements

    posed by the Call Generator installation.

    How to use an MRU is explained in the MRU Users Manual accompanying

    that product.

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    7. External Equipment

    This chapter gives an overview of the external devices that can interact with

    TEMS Investigation.

    7.1. Connectable Equipment

    For a complete and up-to-date list of equipment connectable in this and otherTEMS products, please visit our website at www.ascom.com/en/index/

    support/support-tems/technical-support/tems-investigation.htm.

    7.1.1. Phones and Data Cards

    7.1.1.1. UMTS

    UMTS Devices Offered for Sale with TEMS Investigation 11.0

    The following phones and data cards (supporting both GSM and WCDMA

    unless otherwise stated) can be delivered with TEMS Investigation 11.0:

    Sony Ericsson W995

    Sony Ericsson W995a

    Sony Ericsson W995 EDGE (GSM only)

    Nokia 6720 EU

    Nokia N96 US

    Option GlobeTrotter Express 441

    Other Connectable UMTS Devices

    Sony Ericsson C702

    Sony Ericsson C905

    Sony Ericsson C905a

    Sony Ericsson K600i

    http://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htmhttp://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htmhttp://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htmhttp://www.ascom.com/en/index/support/support-tems/technical-support/tems-investigation.htm
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    application in recognizing the device. See the Users Manual, section 6.7 for

    details.

    Other Connectable GSM Phones Nokia 6086 (GSM/GAN)

    Nokia 6125

    Sony Ericsson K790a

    Sony Ericsson K790i

    Sony Ericsson W600i

    Nokia 6230i

    7.1.1.2. LTE

    A range of Samsung LTE USB modems are connectable.

    7.1.1.3. TD-SCDMA

    Datang LC8130E

    7.1.1.4. CDMA

    Certified devices based on Qualcomm 1x (cdma2000) capable chipsets:

    MSM5100

    Certified devices based on Qualcomm EV-DO Rev 0 capable chipsets:

    MSM6125/65x0

    Certified devices based on Qualcomm EV-DO Rev A capable chipsets,

    including: MSM6800/6800A, QSC6085

    If a Qualcomm chipset based device that you want to connect is not detected

    by TEMS Investigation, run the ManualUEConfig.exeutility to help the

    application recognize the device. See the Users Manual, section 6.7 for

    details.

    7.1.2. Fixed Wireless Terminals

    The following Ericsson Fixed Wireless Terminals can be connected:

    W21

    W25

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    7.1.3. AQM Modules

    AQM modules (either standalone or mounted in an equipment case) can be

    connected.

    7.1.4. Scanners

    7.1.4.1. GSM and WCDMA

    The following scanners can be delivered with TEMS Investigation 11.0.

    (Bands given below are downlink bands.)

    TEMS Scanner Sony Ericsson W995, WCDMA 900/2100 + GSM 850/

    900/1800/1900 TEMS Scanner Sony Ericsson W995a, WCDMA 850/1900 + GSM 850/

    900/1800/1900

    TEMS Scanner Sony Ericsson W995 EDGE, GSM 850/900/1800/1900

    SRU, Scanning Receiver Unit containing Ericsson F3607gw Wireless

    Broadband Module: WCDMA 900/1900/2100 + GSM 850/900/1800/1900

    SRU, WCDMA 850/1900/2100 + GSM 850/900/1800/1900

    PCTel SeeGull LX GSM 850/1900

    PCTel SeeGull LX GSM 900/1800

    PCTel SeeGull LX WCDMA 850/2100

    PCTel SeeGull EX WCDMA 2100 AWS (Band IV) + GSM 1900

    PCTel SeeGull EX WCDMA 2100 AWS (Band IV) + GSM 850/1900

    PCTel SeeGull EX WCDMA 2100 + GSM 900/1800

    PCTel SeeGull EX WCDMA 850/900 + GSM 900/1800

    PCTel SeeGull EX WCDMA 850/1900 + GSM 850/1900

    PCTel SeeGull EX WCDMA 900/2100 + GSM 900/1800

    PCTel SeeGull EX mini WCDMA 2100

    PCTel SeeGull EX mini WCDMA 2100 AWS (Band IV)

    PCTel SeeGull EX mini WCDMA 900/2100

    PCTel SeeGull EX mini WCDMA 850/1900

    PCTel SeeGull PCT-505 WCDMA 2100

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    PCTel SeeGull PCT-510 GSM 900/1800

    PCTel SeeGull PCT-520 WCDMA 2100 + GSM 900/1800

    In addition, scanning functionality is offered as an option with Sony Ericsson

    W995, W995a, and W995 EDGE phones.

    Other Connectable GSM and WCDMA Scanners

    Anritsu ML8720 WCDMA 2100

    Anritsu ML8740B Area Scanner (WCDMA 2100)

    Anritsu ML8740B Second RF Option (WCDMA 2100)

    Anritsu ML8741B Area Scanner 2100 (1 Pilot)

    Anritsu ML8741B Area Scanner 2100 (2 Pilots)

    Anritsu ML8741B Area Scanner 1800 (1 Pilot)

    Anritsu ML8741B Area Scanner 1800 (2 Pilots)

    Anritsu ML8741B Area Scanner 1800/2100 (1 + 1 Pilot)

    PCTel SeeGull LX WCDMA 850

    PCTel SeeGull LX WCDMA 900

    PCTel SeeGull LX WCDMA 1800

    PCTel SeeGull LX WCDMA 1900

    PCTel SeeGull LX WCDMA 2100

    PCTel SeeGull LX WCDMA 2100 Band IV

    PCTel SeeGull LX Plus WCDMA 2100

    PCTel SeeGull LX WCDMA 850/1900

    PCTel SeeGull LX WCDMA 850 + GSM 900/1800

    PCTel SeeGull LX WCDMA 1900 + GSM 850/1900

    PCTel SeeGull LX WCDMA 2100 + GSM 900/1800

    The following UMTS phones (no longer for sale with TEMS Investigation) are

    capable of WCDMA scanning:

    Sony Ericsson C702

    Sony Ericsson C905

    Sony Ericsson C905a

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    Sony Ericsson W760i

    Sony Ericsson Z750i

    7.1.4.2. LTE

    The following scanners can be delivered with TEMS Investigation 11.0:

    DRT4301A+ LTE 700/850/1900/2100 AWS

    DRT4301A+ LTE 900/1800/2100 AWS/2600

    PCTel SeeGull EX LTE Lower 700-B/C / 2100 AWS (DL)

    PCTel SeeGull EX LTE Upper 700-C/Lower 700-A/B/C (UL/DL)

    PCTel SeeGull EX LTE 2600/1800 (DL)

    PCTel SeeGull EX mini LTE Lower 700-A/B/C (UL/DL)

    PCTel SeeGull EX mini LTE Upper 700-C/2100 AWS (DL)

    PCTel SeeGull EX mini LTE 2600 (DL)

    7.1.4.3. TD-SCDMA

    The following scanners can be delivered with TEMS Investigation 11.0:

    PCTel SeeGull EX mini TD-SCDMA 2000 (Band 34)

    PCTel SeeGull EX TD-SCDMA 2000 (Band 34) + GSM 900/1800

    7.1.4.4. CDMA

    The following scanners can be delivered with TEMS Investigation 11.0:

    PCTel SeeGull LX 1x 450

    PCTel SeeGull LX EV-DO 450

    PCTel SeeGull EX 1x 850/1900 + EV-DO 850/1900 DL PCTel SeeGull EX 1x 2100 AWS + EV-DO 2100 AWS DL

    Other Connectable CDMA Scanners

    PCTel SeeGull LX 1x 800

    PCTel SeeGull LX 1x 1900

    PCTel SeeGull LX 1x 800/1900

    PCTel SeeGull LX EV-DO 800/1900

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    PCTel SeeGull LX 1x 450 + EV-DO 450

    PCTel SeeGull LX 1x 800/1900 + EV-DO 800/1900

    7.1.4.5. WiMAX

    The following scanners can be delivered with TEMS Investigation 11.0:

    DRT4301A+ WiMAX (802.16e) 2.5/3.5 GHz

    DRT4301A+ WiMAX (802.16e) 2.3/2.5 GHz

    The following RF Profiles are supported:

    Prof1.B 2.3-5

    Prof1.B 2.3-10

    Prof2.A 2.305

    Prof2.B 2.305

    Prof2.C 2.305

    Prof3.A 2.496 - 5

    Prof3.A 2.496 - 10

    Prof4.A 3.3

    Prof4.B 3.3

    Prof4.C 3.3

    Prof5.A 3.4

    Prof5.B 3.4

    Prof5.C 3.4

    7.1.5. GPS Units

    TEMS Investigation supports the NMEA-0183 GPS protocol.

    Some other GPS units using a different protocol are also compatible with

    TEMS Investigation, including the GPS built into the supported PCTel

    scanners.

    This is the full list of recommended GPS units:

    Bosch/Blaupunkt TravelPilot

    Garmin 10 Mobile Bluetooth (NMEA-0183)

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    Chapter 7. External Equipment

    LZT 138 0373 R1A 45

    Garmin 12XL (NMEA-0183)

    Garmin 18 USB

    Garmin 18x USB

    Garmin 35 (NMEA-0183)

    Garmin 60 CSx USB

    GlobalSat BT-359 (NMEA-0183)

    GlobalSat BT-368 (NMEA-0183)

    GlobalSat BU-303 (NMEA-0183)

    GlobalSat BU-353 (NMEA-0183)

    Holux GPSlim 236 (NMEA-HS; Bluetooth or USB)

    Magnetti Marelli RoutePlanner NAV200

    Nokia LD-3W Bluetooth (NMEA-0183)

    Sanav GM-44 (NMEA-0183)

    Sanav GM-158 (NMEA-0183)

    For poor receiving conditions one of the products Bosch/Blaupunkt

    TravelPilot or Magnetti Marelli RoutePlanner can be recommended, since

    they have dead reckoning facilities.

    7.2. Capabilities of Phones and Data Cards Soldwith TEMS Investigation

    This section is restricted to devices that can be delivered with TEMS

    Investigation 11.0.

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    Sony Ericsson W995 Models with Firmware Version R1F

    You need to execute the autorun application (Startup.exe) supplied with the

    phone. However, you must not install everything that comes with this

    application; rather, you must limit the installation to the drivers: In the interface of the autorun application, click the Advanced button.

    Select the Drivers only option.

    Make sure AutoPlay in Windows is not disabled when you connect the phone

    to the PC. (On the other hand, AutoPlay shouldbe disabled when running

    TEMS Investigation; see section 5.2.3.)

    Also turn off searching for drivers through Windows Update, or abort the

    search manually (otherwise, this will take a very long time).

    Nokia Phones

    The Net Monitor function in Nokia phones (if present) must be turned off.

    Qualcomm Chipset Based Devices

    Some commercial Qualcomm chipset derived phones and data cards may

    not have diagnostics reporting enabled by default, and Ascom is not at liberty

    to distribute information on how to enable this function. Customers desiring to

    use such devices with TEMS Investigation therefore need to contact therelevant supplier or operator in each case.

    7.4. Connecting External Antennas to Phones

    An external monopole antenna is connected to a phone by means of a

    coaxial cable (and possibly an adapter) supplied with the phone.

    Phone-specific details are as follows:

    Sony Ericsson W995*, Z750i

    When ordering an external antenna with one of these phones, the phone is

    delivered with the antenna adapter already mounted. Just connect the

    antenna to the adapter.

    A Sony Ericsson phone with an external antenna mounted cannot use its

    internal antenna.

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    Nokia N96

    Press the antenna adapter into the hole provided for it, then connect the

    antenna to the adapter.

    7.5. Scanners

    7.5.1. Anritsu

    An RF antenna as well as all necessary adapters and other accessories are

    included in the package.

    Anritsu ML8720: Basic ConfigurationThe serial port baud rate must be set to 115200 in the scanner. Proceed as

    follows:

    From the scanner main menu, select System Configuration, then select

    Interface and Behavior.

    Set the COM1 protocol to Direct.

    Set the COM1 baud rate to 115200.

    Set COM1 stop bit(s) to 1.

    Set COM1 data length to 8.

    Set COM1 parity to None.

    From the side menu (operated with buttons on the side of the scanner),

    select OK.

    Anritsu ML8720: Cable

    A null modem cable must be used to connect the Anritsu ML8720 to the PC.

    7.5.2. PCTel SeeGull

    Any PCTel scanner can be mounted into a TC-1520, TC-1520B, or TC-1520C

    equipment case (where the mounting kit accompanies the case).

    Any PCTel scanner can be carried in a TEMS Indoor Backpack (see section

    2.4), which includes a battery pack.

    A battery pack is also obtainable as a separate add-on.

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    7.5.2.1. PCTel SeeGull LX

    All PCTel SeeGull LX scanners have an RF antenna included in the package.

    WCDMA scanner packages furthermore contain a GPS antenna.

    MM2 scanners are equipped with a USB power cable. Dual- and single-band

    scanners are powered through a serial cable.

    The following functions can be added as options for GSM-capable scanners:

    GSM C/I measurement

    GSM System Information (BCCH) decoding

    7.5.2.2. PCTel SeeGull EX

    The PCTel SeeGull EX scanner has two RF antennas included in thepackage, as well as a USB cable, a power cable, and a GPS antenna. The

    EX Mini has only one RF component and hence only one RF antenna.

    The following functions can be added as options:

    GSM C/I measurement (for GSM-capable scanners)

    GSM and WCDMA System Information (Layer 3) decoding

    Spectrum analysis

    7.5.2.3. PCTel SeeGull PCT

    The PCTel SeeGull PCT scanner has one or two RF antennas included in the

    package, as well as a USB cable and a power cable.

    The following functions can be added as options:

    Spectrum analysis

    7.5.2.4. Technical Notes on PCTel Scanners

    7.5.2.4.1. Reference Point for Signal Level Measurement

    This section applies to all supported PCTel SeeGull LX and EX scanners.

    The signal level reported by the scanner is that measured at the scanners

    antenna connector. No adjustment is made in the scanner to compensate for

    antenna or cable loss.

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    7.6. DRT

    The DRT4301A+ scanner package includes:

    LTE/WiMAX antenna suitable for the selected technology and frequency

    band(s)

    GPS antenna

    Power cable with vehicle power termination

    Universal AC power adapter

    100Base-T crossover RJ-45 male data cable

    Frequency

    (MHz)

    Total Attenuation of

    Cable (dB)

    900 2.34

    1800 3.46

    1900 3.61

    2000 3.70

    2100 3.82

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    8. Configuring the PC and

    Phones for Data Services

    In this chapter it is assumed that TEMS Investigation has been installed

    (section 4.3).

    8.1. Introduction

    The present chapter describes how to configure your PC and phones for

    running data services.

    Most of the configuration is the same for both packet-switched and circuit-

    switched data. Where differences exist, they are pointed out on each

    occasion.

    Please note that this chapter only describes a basic setup. Also note that the

    description is incomplete: some settings are operator-dependent (including

    all TCP/IP settings such as WINS or DNS entries), and so universally valid

    settings cannot be given here. Other operator-specific settings may be

    required which override recommendations given in this chapter.

    On completing this chapter you will be ready to connect external devices and

    establish contact with them in TEMS Investigation. This is covered in

    chapter13.

    8.2. USB Drivers for Phones

    A USB driver is necessary for using the phone as a modem and hence for

    collecting measurements. The USB driver installation was covered in section

    4.5.1.

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    8.3. Configuring Dial-up Networking (RAS)

    This section describes how to configure Dial-Up Networking (RAS) in

    Windows for packet-switched data services.

    It is assumed that the phone has been plugged in and recognized by the PC

    (section 4.5.1).

    8.3.1. Dial-up Networking Configuration in Windows 7

    1. In the System Tray, right-click the Internet access icon and select

    Network and Sharing Center.

    2. Click Set up a new connection or network.

    3. The rest of the procedure is the same as in Windows Vista. Continue

    with step 4in section 8.3.2.

    8.3.2. Dial-up Networking Configuration in Windows

    Vista

    1. From the Control Panel, select Network and Sharing Center.

    2. Click Connect to a network.

    3. Click Set up a connection or network.

    4. Select Connect to the Internet. Click Next.5. If you are already connected to the Internet, you will be notified of this.

    Click Set up a new connection anyway.

    6. Under How do you want to connect?, select Dial-up.

    Note: The dialogs gone through below may differ in some respects

    between different versions of each operating system. However,

    the information that needs to be provided is similar in all cases,

    so the instructions should still be helpful.

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    7. Under Which modem do you want to use?, select the modem of your

    device:

    8. Under Dial-up phone number, enter the access phone number for the

    data service. For UMTS this is usually *99#. If the APN (Access PointName: see section 8.4below) is not at the top of the APN list but at

    position n, you must dial *99***n#.For TD-SCDMA, enter *98*1#. For

    CDMA/EV-DO, enter #777.

    9. Fill in your user name and password if required. Leave the boxes Show

    characters and Remember this password unchecked. Name your dial-

    up connection.

    10. Under Allow other people to use this connection, make the selection

    that is most appropriate in your case.

    Phone Modem to Select

    Sony Ericsson

    phones

    Sony Ericsson Serial Modem or

    Sony Ericsson [] USB WMC Data

    Modem

    Datang

    phones

    Modem used for data traffic. (This modem does

    not have a distinctive name; you have to know

    which one it is. Please consult Datang

    documentation.)

    LG phones LGE USB WMC Data Modem

    Motorola UEs Motorola USB Modem

    Nokia GSM

    phones

    Nokia (USB)

    Nokia UEs Three modems Nokia (USB) ...

    are in the list.

    Which you select here should not matter; however,

    tests have shown that the best performance is

    achieved by choosing the modem with the middle

    port numberhere.

    Qualcomm

    chipset based

    Qualcomm Proprietary USB Modem ...

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    11. Click Connect. The dial-up connection will now be tested. Click Skip if

    you want to skip this test. Later, when you are using the command

    sequence for data service testing, you do not dial up in this way but

    rather from within TEMS Investigation (see the Users Manual,

    chapter 15).

    12. Back in Control Panel Home, under Network and Internet, click View

    network status and tasks.

    13. Click Manage network connections.

    14. Right-click the dial-up connection you just created and select

    Properties.

    15. Select the Networking tab. Under This connection uses the following

    items:, make sure that Internet Protocol Version 4 (TCP/IPv4) ischecked, and uncheckInternet Protocol Version 6 (TCP/IPv6). See

    section 5.2.15.1. Leave Client for Microsoft Networks unchecked.

    16. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

    Normally an IP address and DNS server address will be assigned to

    you automatically. If that is not the case for you, enter the proper

    information and click Advanced. In the dialog that appears, deselect

    Use IP header compression and make sure that Use default gateway

    on remote network is checked. Click OK.

    17. The dial-up configuration is now complete. Click OK to exit all dialogs.

    8.3.3. Dial-up Networking Configuration in Windows XP

    1. From the Start menu, choose Connect To Show All Connections.

    The Network Connections dialog appears.

    2. Click the underlined link Create New Connection. The New

    Connection Wizard appears. Click Next.

    3. Select Connect to the Internet. Click Next.

    4. Select Set up my connection manually. Click Next.

    5. Select Connect using a dial-up modem. Click Next.

    6. Select your modem in the list. For details, see section 8.3.2, step 7.

    Then click Next.

    7. Name the connection. Click Next.

    8. In the Phone number field, enter the access phone number for the data

    service. For UMTS this is usually *99#. If the APN (Access Point Name:

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    see section 8.4below) is not at the top of the APN list but at position n,

    you must dial *99***n#.For TD-SCDMA, enter *98*1#. For CDMA/EV-

    DO, enter #777.

    9. Under Create this connection for:, make the selection that is mostappropriate in your case. Click Next.

    10. Fill in your user name and password if required. Uncheck all three

    checkboxes. Then click Next.

    11. Create a shortcut to the desktop if you like, then click Finish.

    12. In the Connect... dialog, verify the user name and password. Check the

    box Save this user name and password for the following users. Then

    click Properties.

    13. Select the Networking tab. Under Components checked..., make surethat Internet Protocol (TCP/IP) is checked and selected, and that

    Client for Microsoft Networks is notselected.

    14. Select Internet Protocol (TCP/IP) and click Properties. Normally an IP

    address and DNS server address will be assigned to you automatically.

    If that is not the case for you, enter the proper information and click

    Advanced. In the dialog that appears, deselect Use IP header

    compression and make sure that Use default gateway on remote

    network is checked. Click OK.

    15. Now test the dial-up connection. With the phone plugged in, click Dial in

    the Connect... dialog. Verify that the connection is established, then

    disconnect. Later, when you are using the command sequence for data

    service testing, you do not dial up in this way but rather from within

    TEMS Investigation (see the Users Manual, chapter 15).

    16. The dial-up configuration is now complete.

    8.4. Setting Up the APN for the Phone (UMTS,

    RAS)

    To run packet-switched data services in UMTS, you need to configure the

    Access Point Name (APN) in the phone. This can be done:

    directly in the phone user interface

    by sending an AT command to the phone.

    Note that for a Datang phone, the APN configuration has been taken care of

    in section 4.5.1. If you want to change the APN later on, it is most convenient

    to run DatangPostInstall.exeagain (with argument).

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    8.4.1. Setup in Phone User Interface

    Some examples are given below.

    Sony Ericsson C702, C905*, W760i, W995*, Z750i

    In the phones menu system, navigate to Settings Connectivity Internet

    settings Connect using.

    Nokia N96

    In the phones menu system, navigate to Tools SettingsConnection

    Destinations.

    8.4.2. Setup Using AT Commands

    You can send AT commands to the phone from a terminal emulator such as

    the Windows HyperTerminal or PuTTy (a third-party freeware tool).1Send the

    AT commands to the virtual port that will be used for data service

    measurements (see section 8.3.3).

    For Nokia phones this method does not work, because the APN setting sent

    with an AT command is not saved. Do the setup directly in the phone instead,

    as exemplified in section 8.4.1.

    To check what APNs have already been set up, give this command:

    AT+CGDCONT?

    To set an APN with CID number 1, the command is:

    AT+CGDCONT=1,"IP",""

    where is the Access Point Name, for example

    AT+CGDCONT=1,"IP","umts.my_server.com"

    Note that with terminals from certain vendors (including Sierra Wireless), IP

    must be written in uppercase letters.

    1. AT commands can also be sent from within TEMS Investigation, using

    the Command Sequence tool (see the Users Manual, section 15.10).

    This, however, naturally requires that the phone has been connected in

    TEMS Investigation. See the Users Manual, chapter 6.

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    You can check that the APN is correct by sendingAT+CGDCONT? once

    more.

    Alternatively, AT commands can be entered in the Windows modem

    properties dialog (Control Panel Phone and Modem Options Modemstab Properties Advanced). The commands are then sent automatically

    to the phone in each dial-up. This method is of course applicable to phones

    from any supplier; the disadvantage is that no querying mechanism is

    available. Also, in both Windows 7 and Windows Vista, UAC must be turned

    off for this procedure to be allowed.

    8.5. Configuring Devices for NDIS

    The following TEMS Investigation connectable devices can be configured touse an NDIS data connection:

    Sony Ericsson C702, C905*, W760i, W995*, Z750i

    Option GlobeTrotter HSUPA

    Qualcomm TD8200

    Sierra Wireless AirCard 880/881

    The following TEMS Investigation connectable devices always use an NDIS

    data connection: Ericsson Fixed Wireless Terminals (all supported models, see section

    7.1.2)

    8.5.1. Configuration of Sony Ericsson Phones

    The configuration is done directly in the phone.

    In the phones menu system, navigate to Settings Connectivity tab

    USB USB network USB network type Phone as modem.

    Press Back, then under USB data accounts, select the data account with

    the correct APN.

    To terminate the NDIS connection, set USB network type to Off.

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    8.5.2. Configuration of Data Cards

    The configuration is done using a software application delivered with the data

    card. For example, for Sierra Wireless data cards, you use an application

    called 3G Watcher:

    Assign the correct APN to the device.

    Perform the connect operation in order to give the device an IP address.

    To terminate the NDIS connection, do a disconnect in the third-party

    application.

    Please consult documentation from the vendor for further details.

    8.5.3. Configuration of Qualcomm TD8200

    The configuration is done using the application QMI Connection Manager.

    Please consult Qualcomm documentation for further details.

    8.6. Testing Circuit-switched Data Services withUEs

    8.6.1. Testing Circuit-switched by Placing Video Calls

    You can test data transfer over circuit-switched by running the video

    telephony application installed in the phone (if the phone has one). Video

    calls can be controlled by the command sequence function in TEMS

    Investigation (see the Users Manual, section 15.9).

    Please consult documentation from the phone supplier regarding how to

    operate the video telephony application. No special PC configuration is

    required for this purpose.

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    9. PC and Device Configuration

    for DRT Scanner

    This chapter applies to all currently supported DRT scanners (models listed in

    section 7.1.4).

    The DRT scanner can either be connected directly to the PC by means of a

    cable, or it can be accessed over a local area network. The instructions thatfollow tell how to configure the PC in each case.

    See also the Users Manual, section 6.3.3.

    9.1. Direct Connection

    The DRT scanner is shipped configured for a direct connection and is

    assigned the static IP address 192.168.5.2. The PCs Ethernet adapter must

    likewise have its TCP/IP address configured as static and equal to

    192.168.5.1.

    Follow these steps:

    1. Access the Windows user interface showing your network connections:

    (Windows 7) Start Control Panel Network and Sharing Center

    Change Adapter Settings

    (Windows Vista) Start SettingsNetwork Connections

    (Windows XP) Start Connect To Show All Connections

    2. Double-click Local Area Connection.

    3. Click the Properties button. (Not applicable for Windows 7.)

    4. In the box below This connection uses the following items:, select:

    (Windows 7/Vista) Internet Protocol Version 4 (TCP/IPv4)

    (Windows XP) Internet Protocol (TCP/IP)

    5. Then click the Properties button.

    6. Select Use the following IP address. Under IP address, enter

    192.168.5.1. Under Subnet mask, enter 255.255.255.0. Then click OK.

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    7. Connect the scanner to the PCs Ethernet port with a crossover

    100Base-T cable.

    9.2. Local Area Network Connection

    For this setup, the scanner must be reconfigured to acquire a dynamic IP

    address from the network.

    Follow these steps:

    1. Assuming the scanning receiver and the laptop are both configured for

    static IP addressing, and the scanner is connected to the remote PC via

    a crossover 100Base-T cable, connect to the scanner with a web

    browser by entering the URL http://drt4301snAAAA, whereAAAAis the

    serial number of the device.

    2. On the web page that appears, under Wired Ethernet configuration,

    clear the Static IP Address field.

    3. Click Save Changes.

    4. Access the Windows user interface showing your network connections:

    (Windows 7) Start Control Panel Network and Sharing Center

    Change Adapter Settings

    (Windows Vista) Start SettingsNetwork Connections

    (Windows XP) Start Connect To Show All Connections

    5. Double-click Local Area Connection and click the Properties button.

    6. In the box below This connection uses the following items:, select:

    (Windows 7/Vista) Internet Protocol Version 4 (TCP/IPv4)

    (Windows XP) Internet Protocol (TCP/IP)

    7. Select Obtain an IP address automatically.

    8. Select Obtain DNS server address automatically. Then click OK.

    9. Connect the PC and the scanner to available Ethernet ports on thesame subnet of the LAN with normal (non-crossover) 100Base-T

    cables. If the remote location is not on the same subnet, then a VPN

    connection may be used to create an extended virtual subnet that can

    host the scanner as if it were on a local subnet.

    9.3. Verifying the Configuration

    Here is how to confirm and troubleshoot the connection to the scanner.

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    Run the following commands:

    # cf set tems.enabled true

    # cf commit

    The TEMS service will now always be running on the FWT whenever it is

    turned on. There is no need to restart the TEMS service after the FWT

    has been rebooted.

    To disable the TEMS service, run these commands:

    # cf set tems.enabled false

    # cf commit

    1. This is the default network on the FWT LAN, though it is possible that the

    FWT has been configured differently.

    2. In Windows 7/Vista, the Telnet client is by default not activated. To

    activate it, do as follows: Open the Control Panel and navigate to

    Programs and Features. Click Turn Windows features on or off. In the

    feature list that appears, check Telnet Client.

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    Chapter 11. Configuring the PC for Python Script Processing

    LZT 138 0373 R1A 65

    11. Configuring the PC for Python

    Script Processing

    To be able to run Python scripts from a Windows command prompt, you must

    do the following (requires administrator rights on the PC):

    Create a new environment variable (user variable) PYTHONPATH and set

    it to

    \Scripts;\Application

    where by default =C:\Program

    Files\Ascom\TEMS Products\TEMS Investigation 11.0.

    If you are using a different installation directory, or if you put your Python

    scripts in a different location, then you need to modify the contents of

    PYTHONPATH accordingly.

    To the environment variable (system variable) PATH, add the path to the

    Python installation, for exampleC:\Python25.

    For details on how to set up environment variables, please consult your

    Windows documentation or the following web pages:

    Windows XP: support.microsoft.com/kb/310519

    Windows Vista, Windows 7: The instruction for Windows XP can be

    followed with some minor adjustments. In step 2, click Advanced system

    settings.

    Note again that PYTHONPATH must be a uservariable, not a system

    variable.

    http://support.microsoft.com/kb/310519http://support.microsoft.com/kb/310519
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    12. Cell Data and Maps

    Two aspects of the data presentation in TEMS Investigation require some

    preparation:

    Presenting cell data

    Displaying background maps

    These things are not addressed here but in the Users Manual:

    How to load cell files is described in the Users Manual, section 5.3.

    How to load map files is the subject of sections 26.326.4 of the Users

    Manual.

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    13. Connecting External

    Equipment

    See the Users Manual, chapter 6.

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    connectable phones and data cards, list of

    CDMA 40

    LTE 40

    TD-SCDMA 40

    UMTS 38

    connectable scanners, list of

    CDMA 43

    GSM/WCDMA 41

    LTE 43

    TD-SCDMA 43

    WiMAX 44

    contents of Getting Started Manual 1

    Converter tool 16

    Ddata service testing

    configuring PC and phones for 52

    data services 4

    Datang LC8130E 40

    Datang phones

    Dial-up Networking configuration for 54

    USB drivers for 21

    Datang PostInstall utility 21, 56

    definitions of TEMS Investigation concepts 3detach/attach of software-based license 18, 19

    Dial-up Networking, configuring 53

    in Windows 7 53

    in Windows Vista 53

    in Windows XP 55

    Documents folder 31

    DRT4301A+ scanners 51

    configuration of 60

    configuring for local area network connection 61

    connecting RF antenna to 62

    for LTE 43

    for WiMAX 44

    Eenergy saving features in Windows 32

    equipment cases 2

    Ericsson Fixed Wireless Terminals 40

    configuration of 63

    PC configuration for 63

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    Index

    LZT 138 0373 R1A 71

    external antennas

    connecting to phones 47

    support for in phones 46

    external equipment 38

    connecting in TEMS Investigation 67

    FFAQ (on TEMS website) 3

    firewall in Windows 33

    GGPS protocols, supported 44

    GPS units

    list of supported 44

    USB driver for 24

    Hhardware requirements for installing TEMS Investigation 13, 15

    hardware-based licensing 17

    HASP HL 9, 17

    HASP key, driver for 10

    HASP SL 9, 17

    HASP SRM 16

    HASP SRM Remote Update utility 16

    Iindoor backpack 8, 48

    Information Elements and Events volume 1

    installing license software 16

    installing TEMS Investigation 13, 16

    Internet Explorer 15

    IPv6 33, 35

    IR port 31

    LLG CU320 39

    LG CU500 39

    LG phones

    Dial-up Networking configuration for 54

    LG U960 39

    licensing in TEMS Investigation 9

    floating license 8, 9

    for AQM 7

    for external devices 6

    inspecting the scope of your license 10

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    72

    license requirements 9

    licensing solutions 9

    local license 9

    network license 8, 9

    MManual UE Configuration utility 16, 21, 23

    maps, importing 66

    Microsoft Core XML Services 15

    Microsoft DirectX 15

    Motorola E1000 39

    Motorola E1070 39

    Motorola M2501 39

    Motorola Razr Maxx V6 39

    Motorola Razr V3x 39

    Motorola Razr V3xx 39

    Motorola Razr2 V9 39

    Motorola UEs

    Dial-up Networking configuration for 54

    USB driver for 22

    MSXML 15

    My Documents folder 31

    NNDIS data connection

    configuring devices for 58

    devices capable of using 58

    Nokia 6086 40

    Nokia 6120 39

    Nokia 6121 39

    Nokia 6125 40

    Nokia 6230i 40

    Nokia 6280 39

    Nokia 6680 39Nokia 6720 38

    general capabilities of (EU version) 46

    Nokia 7376 39

    Nokia GSM phones

    Dial-up Networking configuration for 54

    Net Monitor function 47

    USB driver for 23

    Nokia N75 39

    Nokia N80 39

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    Index

    LZT 138 0373 R1A 73

    Nokia N95 39

    Nokia N96 38, 39

    general capabilities of (US version) 46

    using external antenna with 48

    Nokia PC Suite 32

    Nokia UEs

    Dial-up Networking configuration for 54

    Net Monitor function 47

    USB driver for 23

    Ooperating system requirements for installing TEMS Investigation 14

    Option GlobeTrotter Express 441 38

    general capabilities of 46

    PPC configuration

    for DRT scanner 60

    for Ericsson Fixed Wireless Terminal 63

    for Python script processing 65

    PC settings for TEMS Investigation, recommended 30

    PCTel SeeGull EX scanners 49

    supported models (CDMA) 43

    supported models (LTE) 43

    supported models (TD-SCDMA) 43

    supported models (UMTS) 41

    USB driver for 24

    PCTel SeeGull LX scanners 49

    supported models (CDMA) 43

    supported models (UMTS) 41, 42

    USB driver for LX MM2 23

    PCTel SeeGull PCT scanners

    USB driver for 24

    PCTel SeeGull scannersantenna cable attenuation 50

    reference point for signal level measurement 49

    phones 3

    basic configuration of 46

    capabilities of phones sold with TEMS Investigation 45

    list of connectable (CDMA) 40

    list of connectable (LTE) 40

    list of connectable (TD-SCDMA) 40

    list of connectable (UMTS) 38

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    74

    port-scanning software 31

    power management

    in Windows 7 34

    in Windows Vista 35

    in Windows XP 36

    product packaging 5

    Python

    configuring PC for 65

    required software 15

    QQualcomm chipset based devices

    connectable (CDMA) 40

    connectable (UMTS) 39

    Dial-up Networking configuration for 54

    enabling diagnostics reporting 47

    USB driver for 23

    RReadme file 2

    Release Note 2

    Replay Packages 6

    RTP ports for video streaming 32

    Sscanners 4

    list of connectable (CDMA) 43

    list of connectable (GSM/WCDMA) 41

    list of connectable (LTE) 43

    list of connectable (TD-SCDMA) 43

    list of connectable (WiMAX) 44

    screen savers 32

    security products 32

    sleep mode in Windows 32

    software requirements for installing TEMS Investigation 15

    software-based licensing 17

    Sony Ericsson C702 38, 42

    Sony Ericsson C905 38, 42

    Sony Ericsson C905a 38, 42

    Sony Ericsson K600i 38

    Sony Ericsson K790a 40

    Sony Ericsson K790i 40

    Sony Ericsson PC Suite 32

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    Index

    LZT 138 0373 R1A 75

    Sony Ericsson phones

    Dial-up Networking configuration for 54

    USB drivers for 21

    Sony Ericsson TM506 39

    Sony Ericsson W600i 40

    Sony Ericsson W760i 39, 43

    Sony Ericsson W995 38, 41

    general capabilities of 46

    Sony Ericsson W995 EDGE 38, 41

    Sony Ericsson W995 models

    configuring USB speed 46

    using external antenna with 47

    Sony Ericsson W995a 38, 41

    general capabilities of 46Sony Ericsson Z750i 39, 43

    using external antenna with 47

    SpeedStep technology 31

    SRUs 41

    USB driver for 23

    support contact information 3

    TTC-1520 equipment case 24, 48

    TC-1520B equipment case 24, 48TC-1520C equipment case 24, 48

    Technical Reference volume 1

    TEMS Indoor Backpack 24

    TEMS on-line subscription service 3

    TEMS Pocket 2

    TEMS Pocket Positioning Tool 16

    terminals 3

    U

    UACin Windows 7 34

    in Windows Vista 35

    UDP ports for video streaming 32

    uninstalling TEMS Investigation 26

    USB drivers for phones 20

    USB Legacy Support 33

    USB-to-RS232 serial converter in equipment cases and backpack, driver for

    24

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