tmforum management world americas 2007 · adams mark hotel & convention center dallas,texas...
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Adams Mark Hotel & Convention Center Dallas,Texas
Management World Americas
November 4 - 8, 2007
Managing Operations for Converging Services
Adams Mark Hotel & Convention Center Dallas,Texas
The largest and most comprehensive event focused on managing network and service operations in the Americas.
Management World Americas Management World Americas
Are you prepared?lightning fast business cycles . . . intense competition . . . demanding customers . . .
These are just some of the challenges facing today’s players in converged services for industries including telecom, cable, media, entertainment, Internet and information services. To help you meet and beat these challenges, TM Forum Management World Americas offers a 360° degree view ranging from strategic business issues to deep level operational and technical topics. Major stakeholders in these industries choose to attend and do business here. This is the only Americas event where you can see, learn and discuss what’s required to manage your company’s transformation into an agile, nimble successful competitor.
Whether you are a service provider or supplier, operating a fixed or mobile network, an incumbent or a challenger, a business executive or technologist, in finance or operations, we have something for you. Click here Technology is no longer the key differentiator. It’s how well you deploy your assets, react to market opportunities and anticipate your customer’s needs: Managing operations for converging services is the key to success.
Telecom, cable, content, media and Internet and information services companies are all trying to gain the upper hand in terms of market share. Traditional boundaries are crumbling as organizations position themselves for success. At the same time, customers are demanding more innovative services – today and at lower prices.
Where the Industry Turns for AnswersTM Forum’s Management World Americas is where the world’s communications, information and entertainment services providers come for objective, unbiased information, thought provoking ideas and opinions on where industry is moving and the challenges that lie ahead.
It’s the largest technology management event in the Americas with over 1500 attendees – the majority senior executives with decision-making power.
Shouldn’t you be there too?Learn where things are heading, discuss key issues, network and do business with the who’s who in the industry all at Management World Americas.
Platinum Sponsor
Gold Sponsor
Silver Sponsor
Celebrating 10 years of TMW growth, experience, expansion and thought leadership
“The content for TM Forum Management World, a major event in the management and operational space, is set by industry experts and the conference offers the ability to meet all the major players in one place.”- Joseph Ziskin, Vice President, Strategy, IBM
Management World AmericasManagement World Americas
Largest, Most Comprehensive Event Focused on Managing Network and Service Operations
in the Americas
Industry Keynotes share their perspectives
November 5
Plus, a panel of industry experts debates the hottest topics in convergence and the management of a new generation of telecom and media services
Networking Opportunities
Meet and do business with the Who’s Who in the industry November 4-8• Networking Reception• Numerous Breaks • Expo Receptions• Interactive Sessions • Representatives from all
industries with convergence concerns
• Peers at all levels of their industries
• Specialty Lunches• Networking Lunches
Executive Appointment Services
November 6-8 To help you do business and land deals,TM Forum offers you the opportunity to benefit from pre-arranged, pre-qualified one-to-one meetings with senior budget-holders from across North American operators and service providers.
Converged Services Expo
The largest in the Americas
November 6-8See what the vendors leading the convergence arena are offering to help keep you ahead. Don’t miss out on the latest solutions our exhibitors have to offer.
Conference Sessions
Over 125 expert speakers delivering over 100 hours of conference programming ranging from strategic business issues to deep level operational and technical topics November 6-8• Executive Summit on Business
Transformation• TM Forum Initiatives in the Real
World• Managing and Optimizing
Customer Experience• Managing and Delivering Content-
Based Services• Operational Challenges in a
Converged Market
TM Forum CollaborationProgram
November 5-8Learn how to get involved in the OSS/BSS industry’s “Virtual R&DConsortium” with the best and brightest minds in the business.
Celebrating 10 years of TMW growth, experience, expansion and thought leadership
Catalyst Showcase November 6-8The Catalyst program is the TM Forum’s proving ground for pragmatic solutions - enabling service providers, system integrators, and hardware/software vendors to work together to solve common, critical industry challenges.
TM Forum Training Courses
Learn how to make TM Forum standards and guidelines work for you
November 4, 5, 7, 8• 18 different courses on offer• Introductory courses and
Implementation workshop• Key step towards TM Forum
Knowledge Certification
There are several pricing phases. REGISTER NOW to get the best pricing.
Kevin Salvadori CIO Telus
Robin Bienfait CIO, Oversees BlackBerry Operations andCorporate IT Research In Motion
Mike LaJoie Executive Vice President, Chief Technology Officer Time Warner Cable
Management World AmericasManagement World Americas Management World Americas
Managing Operations for Converging ServicesBlending the traditional and the emerging interests in managing operations for converging services
5 conference tracks offer something for everyone. Discover and learn about the impact that convergence is having on the management of a potentially new and dynamic range of telecom and media services.
Managing & Delivering Content-Based Service
One-stop shop for those delivering content-based services, subdivided into 4 modules - SDPs & IMS • Media & Content • Device Management • Secure Management• Don’t miss out on the Device Management
Spotlight providing insight into the challenges of managing a diverse range of end-user devices
• Generate effective strategies to manage security & risk in a converged world
• Develop your knowledge of media/content business models and applications in sessions led by Alcatel-Lucent, Tata, Sun & Satyam
• Plus Cognizant, BEA & Motorola will provide detailed case-study insights into the use of SDPs & IMS for real-time, personalized services
TM Forum Technical Initiatives in the Real World
An in-depth technical insight into TM Forum Collaboration Program, providing an update on current research and case-studies from real world applications, including:
• Leveraging the maximum benefit from NGOSS and Prosspero solutions
• Unlocking the potential of SOA as a foundation to your management systems
• Optimizing business processes throughout the product & service lifecycle
• Exploiting the potential of eTOM, ITIL, TAM, SID and NGOSS through case-studies from AT&T, Telecom Italia & Telstra
• Gaining immediate and lasting buy-in from your development strategies with real-life examples
View the complete agenda online
Executive Summit on Business Transformation
Highly interactive sessions giving corporate leaders from telecom, cable, information and media companies “no spin” information
• Hear how BT Group has used their 21st Century global platform to enable the delivery of more interconnected, more logical and more intuitive services
• Keep your eyes locked on the Cable Spotlight module – designed for Cable operators
• Dig down into the business value derived from benchmarks in an interactive panel discussion from Bell Canada, TELUS, CANTV and AT&T
• Learn about investment trends in wireless technology from a leading panel of global VC firms including NCVA, Genesis Capital and Mayfield
Tuesday 2:00pm-5:30pm • Wednesday 9:00am-5:30pm • Thursday 9:00am-12:30pm
Management World AmericasManagement World Americas
Operational Challenges in a Converged Market
Everything you need to know about Operations in your business - Wireless & Mobility • Operations • Service Management • Managing Data & Process
• Discuss how to execute visibility & control in the transition to a customer centric, self-service model using BPM
• Discover why AT&T have used data warehousing & cross-departmental collaboration to mitigate the challenges of maintaining legacy systems today
• Learn how Mobilkom’s Service Level Management process identified KPIs & KQIs & actively monitored performance against these metrics
• Hear how Oi Telemar, one of the most successful & innovative operators in Latin America, implemented an end-to-end service fulfillment program to help enable mission-critical enterprise data services
Managing Operations for Converging Services
View the complete agenda onlineThere are several pricing phases. REGISTER NOW to get the best pricing.View the complete agenda online
Managing & Optimizing Customer Experience
Driving strategies to stay ahead of competitors, guarantee excellent customer service and ensure customer retention.
• Revolutionize customer satisfaction by using innovative service delivery in your organization
• Hear how NII Holdings have utilized technologies for business intelligence & dynamic customer management to create revenue growth opportunities
• Learn how to increase market share with superior customer relations from Online Insight
• Discover how you can integrate marketing activities with sales & CRM processes for profitable, data-based decision making
• Find out how to alleviate your organization’s hidden revenue leakage in an ever-converging world from our panel of revenue assurance experts
Tuesday 2:00pm-5:30pm • Wednesday 9:00am-5:30pm • Thursday 9:00am-12:30pm
Participation in Management World Americas is amongst the most productive things we do... we hear from industry thinkers about their vision of the future, and at the same time see and understand from suppliers what can practically be achieved today. -Dave Milham, OSS Architecture & Innovation, TM Forum Distinguished Fellow, BT Group Chief Technology Office
Management World AmericasManagement World Americas Management World Americas
AASKI Technology • Accenture • Ace Comm • Acterna • Adams Inc • ADEMOLA ADEDEJI-OLUFEMI • ADVA Optical Networking Inc • Agilent Technologies • Aktavara AB • Alca-tel-Lucent Alepo USA • Aliant Inc. • Allegis • Allot Communications • Amdocs • Anritsu A/S • AOL Services (UK) • APPERA • Appium AB • Aran Technologies • Aricent • Ascom Deutschland GmbH, Systems & Solutions • astellia • AT&T Corporation • Atos Origin • AutoMagic KB LLC • Avant-garde Communications • Axiom Systems Limited • BCGI • BEA Systems, Inc • Belgacom, S.A. • Bell Canada • BellSouth • BI Telecom • Billing College • Billing World and OSS Today • BMC Software • BMO Capital Markets • Bresnan • British Telecom • Broadwing • BSB • BT Group plc • BusinessEdge Solutions • BusinessWeek • CA • Cable & Wireless • Cadence LLC • Calysto Communications • Camvera • CANTV.NET • CapRock Communications • Casabyte, Inc. • Casewise • Cellex Networks • Cellex Networks • Celona Technologies Ltd • Celtel • Centina Systems, Inc. • Ceon Corporation • CGI Group Inc. • CH2M HILL • China Mobile Communications Corporation • China Telecommunications Corporation • China Unicom • Christiane K Management • CHT • Chunghwa Telecom Laboratories Co., LTD • Cikic Mktg • Cingular • Wireless LLC • Cisco Systems • Cognizant • Comarch S.A. • Comet Industries • Comptel • Compwise International • Com-verse • Consorcio Red Uno S.A. de C.V. CRU-910320MK8 • Controlware • Convergys • Cox Communications • Cramer Amdocs OSS Division • Customer One Solutions • CVidya Networks, Inc. • DACOM • Dallas Morning News • Data Synapse • Datang Software Technologies Co., LTD • Datatel Solutions • DAX Technologies • Deutsche Telekom AG • Digita Oy • Digital Fuel Technologies, Inc. • Digitel GSM • Dimetis GmbH • Distinct Directions • Dittberner Associates • DOD • DonRiver • DTI • e*Tezeract, Inc. • ECI Telecom Ltd. • Ectel • ECtel Ltd. • EDS • EGH • Elpaso Global Networks • EMA • EMC • Enghouse Systems Ltd • Enterprise Architecture Consulting • Entico • Ericsson • Errigal Telecom Solutions • ETB - Colombia • Evermore Consulting • Evolved Networks • EVSC • Exploit Technologies LLC • Fleishman-Hillard • Fluke Networks • FOX • France Telecom • FROX communication • fsdfs • FTS • Fujitsu • Fusion Solutions • Glenayre Technologies • GlobalLogic • Halfaker and Associates, LLC • Harris Stratex Networks • Helio • Hewlett-Packard • Huawei Tech-nologies Co. Ltd • huawei-3com usa • Hydro One Inc • HyperData Media • IBM Corporation • IDC • IDF • iDirect.net • Impiger Technologies • IMS Forum • Independant • Infinera • Infogix, Inc. • Infosys Technologies Ltd. • InfoVista • Institute for Telecommunication Sciences • Intec Telecom Systems PLC • Integra Telecom • Intergraph • International Institute of Telecommunications • IONA Technologies • IPDR.org • IPTV Magazine • Jacobs Rimell • JDSU • Johns Hopkins University Applied Physics Lab • Jordan Telecom • Kentor IT AB • Keste • Kordia • Korea Telecom • Leapstone Systems • Level 3 Communications • LG CNS • LG Dacom • Logan-Orviss International • LTC International Inc • Lucent Technolo-gies Inc. • Majitek • March Communications • Martin Group • Maryville Technologies • Mascon Global • Masergy • McLeodUSA • MetaSolv Software Inc. • MetroRED • MFlory & Associates, Inc. • Microsoft Corporation • MITRE Corporation • Mixtel Limited • mmO2 plc • Mobile Telecommunications Company • Motive, Inc. • Motorola • MRV • MTN Nigeria Communications Ltd. • Mycom International Inc. • Nakina Systems • Nangwik Services, LLC • NBC Universal • NEC Corporation • NetCons • NetCracker Technology • NetScout Systems • Netville • Network Appliance • NeuStar • Newt Global Consulting • Nexagent Ltd • Nexagent Ltd • Nexus Telecom AG • Nighthawk Systems, Inc. • Nihon Unisys, Ltd. • Nokia Siemens Networks BV • Nongor Telefilms • Nortel • Northrop Grumman • NTG Clarity Networks Inc • NTL • NTT Group • NuVox • Oger Telecom • Oracle Corporation • Orange PCS • Orga Systems GmbH • OSS News Review • OSS Observer • Outpost Sentinel • Patni Computer Systems • Petrobras • Pipeline Publishing • Polystar Instruments Inc. • Prepara2 America Inc • Price Center • Prism Business Media • Prithvi Information Solutions • Progress Software • Promon Tecnologia • QiLinSoft • QinetiQ • QuEST Forum • Qwest Communications International Inc. • Razest • Razorsight Corporation • RCGB • Reachview Technologies Inc. • Redknee Inc. • RedUno • Renesysv • Rich Media Consulting • Rogers Communications Inc. • RPG Grupo Consultores C.A. • Samsung Electronics Co. • SAP AG • SaskTel • Satyam Computer Services Ltd. • Saudi Telecom • Semple Media International, LLC • ServiceSPAN • sghconsultores • Shaw Cablesystems • Shaw Communications • SHOLA ENGINEERING GROUP • Siemens Networks GmbH & Co. KG • Sigma Systems • Sigma Tao • Sigmaflow • SI-TECH Information Technology Ltd. • SITRONICS Telecom Solutions • SK Telecom • SKC&C • SmartMark Communications • Sprint • Sterling Commerce,an AT&T Company • Stevens Institute of Technology • Stratecast Partners • Stratex Networks • Subex Azure Ltd. • Sun Microsystems • SureWest Communications • Swisscom AG • Synchronoss Technologies • Syndesis Limited • Syntel Inc. • Systems Mechanics • Tata Consultancy Services • TAZZ Networks • TBD • TCS • TDC • Tech Mahindra • Technology Evaluation Centers Inc. • TechOne, Inc. • Tekno Teleocm LLC • Tektronix • Telamon Corporation • Telcel • Telcordia Technologies • Telecom Argentina • Telecom Italia Group • TelecomAdvisors International S.A. • Telefonica Latinoamerica • Telefonica Moviles España • Telefónica O2 Czech Republic,a.s. • Telefonos de Mexico • Telekom Austria AG • TELEMAR NORTE LESTE S.A. • Telenet NV • Telenor ASA • Telephone and Data Systems, Inc. • Telephony Magazine • Telexpertise DeMexico S.A. DE C.V. - TXM • TeliaSonera • Telkom • SA • Tellabs Operations, Inc. • Telstra Corporation • TELUS • Teracom • TexMont • The Evermore Group • The Growth Experts • Thoughtcorp • Tibco Software • TierOne OSS Technologies Inc. • Tigerstripe, Inc • Time Warner Cable • Time Warner Telecom • TMNG • T-Mobile • Tribold • TripleTree • Tropos Networks • TrueBaseline Corporation • Tshibanda & Associates LLC • T-Systems Enterprise Services GmbH • TTI Telecom • TuringSMI • United Online • University of Southampton • US Cellular • UTStarcom, Inc • Valista • Vallent Corporation • Velocent Systems • VeriSign, Inc. • Verizon Business • Verizon Communications • Videotron Ltd • Visage Mobile • Visionael Corporation • Vitria Technology, Inc. • Vodafone D2 • Voxpilot Ltd. • VSNL International • VzB Enterprise Solutions Group • Wall Street Journal Europe • Washington Consulting, Inc. • wataniya telecom • Water-ford Institute of Technology • Wipro Technologies • Wireless-Alliance Limited • XCHANGE • Xelas software • XO Communications • Yahoo • Zenulta Limited • Zeugma Systems
Exhibit and Sponsorship Opportunities
Don’t miss out on this opportunity to promote your products and services to the most qualified audience you will see in the Americas this year. Take advantage of one or more of the following sponsorships and advertising opportunities before they are gone! To exhibit or become a sponsor contact Apostolos Kallis at [email protected] or call +30 210-7255-756.
2006 Attendee Company List Industry Sector
Area of Responsibility
By Global Region
Join your forward-thinking peers to find out why TMW is one of the longest running and fastest growing industry events. Register now. The sooner you register the more you save! www.tmforum.org/americas2007
Join our Who’s Who list of participants. See who participated last year and are sure to come back this year with even more of the colleagues.
Management World Americas