tma user conference 2020 session schedule (subject to change) · 2020-03-02 · 1 tma user...

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1 TMA User Conference 2020 Session Schedule (Subject to Change) As of March 2, 2020 Conference Sessions: Accounting in WebTMA – Basic Review the basic WebTMA accounting structure and learn how you can easily track costs whether you charge back to other departments or not. This session focuses on the basic use of the module, including establishing accounts, posting costs, and using chargeable work orders. Tim Prado, Kathy Yu, & Andrea Garay, TMA Systems Prom C – Tuesday, 10:00 am to 11:15 am Executive – Thursday, 8:30 am to 9:45 am Accounting in WebTMA – Advanced Take a more in-depth look at the WebTMA accounting module. Learn how the module is used to track your organization’s costs and how data can flow between WebTMA and your accounting system. In addition, the session provides a brief overview of the TMA Universal Financial Interface (UFI). See how the UFI module can easily transfer data to other financial packages such as Workday, Banner, and PeopleSoft. Tim Prado, Kathy Yu, & Andrea Garay, TMA Systems Directors Row 4 – Wednesday, 8:30 am to 9:45 am Directors Row 4 – Thursday, 1:00 pm to 2:15 pm Benefits of General Inspections Gain an understanding of how your organization can effectively take advantage of the General Inspections module. Learn what General Inspections are, why you would use General Inspections, and how they can most effectively be set up. Learn the basics of how to create a General Inspection form, how to create inspection checks that need to be completed, and how to associate equipment with your checks. In addition, see the efficiencies that can be generated using General Inspections with WebTMA GO or mobileGeneral Inspections. Luis Pino, TMA Systems Prom B – Tuesday, 1:00 pm to 2:15 pm Directors Row 4 – Wednesday, 10:00 am to 11:15 am

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Page 1: TMA User Conference 2020 Session Schedule (Subject to Change) · 2020-03-02 · 1 TMA User Conference 2020 Session Schedule (Subject to Change) As of March 2, 2020 Conference Sessions:

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TMA User Conference 2020 Session Schedule (Subject to Change) As of March 2, 2020 Conference Sessions:

Accounting in WebTMA – Basic

Review the basic WebTMA accounting structure and learn how you can easily track costs whether you charge back to other departments or not. This session focuses on the basic use of the module, including establishing accounts, posting costs, and using chargeable work orders. Tim Prado, Kathy Yu, & Andrea Garay, TMA Systems Prom C – Tuesday, 10:00 am to 11:15 am Executive – Thursday, 8:30 am to 9:45 am Accounting in WebTMA – Advanced

Take a more in-depth look at the WebTMA accounting module. Learn how the module is used to track your organization’s costs and how data can flow between WebTMA and your accounting system. In addition, the session provides a brief overview of the TMA Universal Financial Interface (UFI). See how the UFI module can easily transfer data to other financial packages such as Workday, Banner, and PeopleSoft. Tim Prado, Kathy Yu, & Andrea Garay, TMA Systems Directors Row 4 – Wednesday, 8:30 am to 9:45 am Directors Row 4 – Thursday, 1:00 pm to 2:15 pm Benefits of General Inspections

Gain an understanding of how your organization can effectively take advantage of the General Inspections module. Learn what General Inspections are, why you would use General Inspections, and how they can most effectively be set up. Learn the basics of how to create a General Inspection form, how to create inspection checks that need to be completed, and how to associate equipment with your checks. In addition, see the efficiencies that can be generated using General Inspections with WebTMA GO or mobileGeneral Inspections. Luis Pino, TMA Systems Prom B – Tuesday, 1:00 pm to 2:15 pm Directors Row 4 – Wednesday, 10:00 am to 11:15 am

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Building a Strong & Resilient Organization

Whatever the type or size of the organization you manage, you have the ability to create a strong and resilient organization. These types of organizations don’t just happen…they have to be thought out and planned. Learn the basic steps related to creating a strong and resilient organization. John C. Smith, TMA Systems Room 315 – Wednesday, 2:30 pm to 3:45 pm CAFM & The Future of Space Management in WebTMA

The CAFM module is an extremely valuable tool for viewing CAD drawings, organizing critical data, and managing all levels of your facility. See how CAFM fully integrates your CAD drawings into the WebTMA database. With an easy-to-use tree list embedded in the module, easily organize, manage, or drill down to any CAD drawing. If you are using WebTMA Enterprise, Move Manager coordinates occupants and asset relocation, facilitates tracking, and manages the changeover of assets and people by integrating all information in a single transaction. In addition, TMA is building concepts for development of Space Management – be a part of those discussions. Lenore Marlow & Gary Schaecher, TMA Systems Directors Row 5 – Tuesday, 1:00 pm to 2:15 pm Executive – Wednesday, 2:30 pm to 3:45 pm Capitalize on WebTMA in a Healthcare Setting

This session focuses on features and functionality developed to support your Facilities and Biomedical departments, as well as those that can assist in obtaining and maintaining ISO 9001 and ISO 13485 certification. Understand how Make/Model and Type/Sub Type templates can be applied to your operations to assist in the standardization of data. In addition, discover features in WebTMA that you can use to assist in documentation. Examples include equipment-in-use, alternate equipment maintenance programs (AEM), tools and test equipment, not-located equipment, and non-conformities within the organization. The Datrend interface for preventive maintenance checks will be reviewed.

Andrea Weber, HSS Directors Row 5 – Wednesday, 8:30 am to 9:45 am Executive – Thursday, 1:00 pm to 2:15 pm

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Capital Planning Module

Properly managing the strategic plans related to your capital investments is an important facet of your job. This session will focus on how the Capital Planning module can help you achieve this goal. The session kicks off with capital planning theory and moves to the basics of how the product works. Learn how you can use this powerful tool to get a clear picture of your future capital funding needs by combining future cyclical renewal needs with your maintenance backlog. You can import facility condition audit information, generate FCI's and FCIN's on buildings, create cost estimates with optional RSMeans license, prioritize and organize Work Elements into Capital Requests and WebTMA Projects. If accompanied by the Capital Projects module, Work Elements can also be organized into Capital Project Requests and Capital Projects. Have the data you need to make funding requests understandable and justifiable.

Darren Brown & Gary Schaecher, TMA Systems Prom C – Wednesday, 8:30 am to 9:45 am Prom D – Thursday, 8:30 am to 9:45 am Capital Projects Module

Gain an understanding of how the Capital Projects module can improve project planning and accelerate project schedules for generating the highest returns for capital projects and programs. Easily identify funding priorities, reduce project schedule overruns, streamline project cost accounting, and provide the integrated processes and analytics necessary for managing your capital expenditures. Manage direct expenses, meeting minutes, issues, and progress reports. Have the ability to quickly post labor and parts to a project. Designate project team members, authorize accounts and funding sources, track task requirements at component levels and completion of tasks, and convert tasks into internal work orders. Manage schedules and track milestone completions. The module integrates with WebTMA Capital Planning to allow importation of work elements. Darren Brown & Gary Schaecher, TMA Systems North Tulsa – Wednesday, 10:00 am to 11:15 am Prom D – Thursday, 10:00 am to 11:15 am

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Case Study: Successfully Implementing mobileTMA GO

Gain an understanding of how Iowa State University implemented mobileTMA GO. See how they overcame their challenges and how they continue to use the solution within their environment. The discussion will move from basic work order use, to how they use email notifications, to how to get work done with multi-task functions. Finally, they will wrap up with a discussion on tracking hours and how to properly comment on work. Nate Wise, Iowa State University North Tulsa – Tuesday, 10:00 am to 11:15 am Directors Row 5 – Wednesday, 10:00 am to 11:15 am Case Study: Properly Managing Housekeeping & Grounds

The University of Texas at San Antonio has worked diligently on properly managing their housekeeping and grounds with WebTMA. Understand how they manage their work and how quality assurance through inspections have become an integral part of the entire process. They will walk you through their process and demonstrate how they effectively use WebTMA for success in keeping their customers happy. Della Reyes, Kimberly Norton, & Moses Gomez, The University of Texas at San Antonio Directors Row 4 – Wednesday, 1:00 pm to 2:15 pm Directors Row 4 – Thursday, 8:30 am to 9:45 am Contract Management Module – An Overview

The Contract Management module provides an easy way for you to manage your outside contracts and contractors by tracking work orders issued, contract history, and ratings related to their past work performance. This session will provide an overview of the features and functionality of this module and how it can be applied to your contract-related operations. Brent Brimacomb & Tammy Neal, TMA Systems Directors Row 4 – Wednesday, 2:30 pm to 3:45 pm North Tulsa – Thursday, 2:30 pm to 3:45 pm

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Creating Functional MyPage Tabs (includes Executive Dashboard)

Enhance workflows for technicians, supervisors, and other users by using MyPage tabs and Executive Dashboards. Understand how these powerful tools can provide critical information that is easily accessible on the log-in screen. The session will walk you through the basics of building various controls from scratch. Most importantly, learn the best practices used by other clients through a demonstration of the various ways controls can be modified. Adam Deatherage & Bryon Shotton, TMA Systems North Tulsa – Wednesday, 8:30 am to 9:45 am North Tulsa – Thursday, 10:00 am to 11:15 am Custodial Module – A Powerful Tool

TMA’s Custodial Management module is an evolving tool to which significant advancements continue to be made. The module continues to be transformed with additional features such as more streamlined workflows, utilization of the latest APPA and ISSA standards, and suggested dashboards for managing your custodial operations. The module is easy to implement and simple to use. Most importantly, see how using mobileCustodial Inspections and WebTMA GO can improve your efficiency. Adam Deatherage & Bryon Shotton, TMA Systems Directors Row 4 – Tuesday, 1:00 pm to 2:15 pm Prom D – Wednesday, 2:30 pm to 3:45 pm Good to Great and Beyond

This session deals with the question of whether a company can become a great company and, if so, how? Join the riveting discussion of how moving your organization to great is not the primary function of circumstances but is largely a matter of conscious choice and discipline. Jim Collins defined “Good to Great” in his book. The real question is - can you drive your organization beyond that?

John C. Smith, TMA Systems Room 315 – Wednesday, 10:00 am to 11:15 am Room 315 – Thursday, 10:00 am to 11:15 am

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iServiceDesk – A Powerful Tool

Improve your response times and ability to communicate with your customers via iServiceDesk. Gain a better understanding of how iServiceDesk can give your maintenance organization the ability to process work orders more quickly and efficiently. The session covers the basics of this dynamic tool plus some of the more advanced features such as, mobile iServiceDesk and the ability to utilize LDAP and security groups. In addition, understand what you can do related to modifying HTML within the module. Note: This session does not include HTML training. Dan Maddux & Erik Rivera, TMA Systems Prom C – Wednesday, 1:00 pm to 2:15 pm Prom C – Thursday, 8:30 am to 9:45 am Key Management

In today's security-conscious environment, maintaining accountability for your organization's keys is paramount to the safety of everyone throughout the organization. The Key Management module has the features and functionality to manage vital security information concerning key holders and key access. Learn how to initiate the use of this module and how the Core Management tool works. The session will wrap up with tips and best practice processes that have been found to be most effective when using this module and the new user interface for requestor and key holder import. Greg Paden & Justin Moore, TMA Systems Executive – Wednesday, 8:30 am to 9:45 am Directors Row 4 – Thursday, 2:30 pm to 3:45 pm Maintaining Momentum after Implementation Any implementation can be tough; however, moving forward after the data is entered and training is complete has its own unique challenges. In the post-implementation phase, you need to be confident that all facets of the operation are working as designed or better. If this is achieved, there will be maximum buy-in from individuals at all levels of the organization. As time goes on, you will need to review processes and tools that can be deployed to keep momentum going – this provides the assurance needed to continue the successful use of your WebTMA solution. Darren Brown, TMA Systems Executive – Tuesday, 10:00 am to 11:15 am Directors Row 5 – Thursday, 2:30 pm to 3:45 pm

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Managing Your Organization with Executive Dashboards

TMA’s Executive Dashboard module provides the real-time information that empowers your organization to make timely, data-driven decisions. Understand concepts related to managing targeted dashboards, administering permissions, and how to take pre-configured (by TMA) role-based dashboards and modify them for your specific needs. Tammy Neal, TMA Systems Prom D – Tuesday, 1:00 pm to 2:15 pm Directors Row 4 – Thursday, 10:00 am to 11:15 am Mastering Custodial & Room Inspections in WebTMA

TMA offers three modules for inspections: Room Inspections, General Inspections, and Custodial Inspections. This session focuses on the unique differences between the Custodial Inspections and Room Inspections modules. Gain an understanding of the tasks that are being accomplished by each of these modules and the benefits created for your end users and the organization. Learn how these modules can simplify and streamline your custodial and room inspection process. There will be a special emphasis on the efficiencies created by using mobile solutions such as mobileRoom Inspections, mobileCustodial Inspections, and/or WebTMA GO. Adam Deatherage, TMA Systems Prom C – Wednesday, 10:00 am to 11:15 am Prom D – Thursday, 2:30 pm to 3:45 pm Materials Management – Basic

Learn the basics of how to easily organize and track inventory in an efficient and effective manner. In this session, the presenter will discuss what information and processes should be considered when setting up spare parts inventory within the WebTMA application. It includes the steps necessary for getting started such as: optimal vendor, manufacturer, parts setup, inventory techniques, warehouses, and purchase order basics. Jenny Pino & Tyger Ellison, TMA Systems Prom D – Wednesday, 1:00 pm to 2:15 pm Prom B – Thursday, 8:30 am to 9:45 am

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Materials Management – Advanced

This session reveals the more advanced features of the Materials Management module in WebTMA. Discover the advanced features such as parts allocation, reorder calculation wizard, stock replenishment wizard, part transfers, setting part requirements for PM schedules, performing batch updates, selling parts using sales orders, and parts requests as they relate to the application and mobile devices. It is recommended that attendees have a strong understanding of materials management in WebTMA or attend the Materials Management - Basic session prior to this session. Jenny Pino & Tyger Ellison, TMA Systems Prom C – Wednesday, 2:30 pm to 3:45 pm Executive – Thursday, 2:30 pm to 3:45 pm Mobile Technology – A Review of TMA Solutions

Mobile technology is significantly improving productivity and customer satisfaction levels for business organizations in many industries. TMA offers a wide variety of options on a number of different mobile platforms (including the new Android offering). Understand how these mobile applications can enhance productivity by enabling your personnel to electronically manage work orders and other facility information on handheld devices. In this session, gain a better understanding of the differences, advantages, and disadvantages of WebTMA GO and mobileTMA GO. Lenore Marlow, AJ Allen, & Tyger Ellison, TMA Systems Prom D – Tuesday, 10:00 am to 11:15 am Prom A – Thursday, 8:30 am to 9:45 am mobileTMA GO – A Powerful Paperless Alternative

mobileTMA GO is a powerful tool for your organization. This session provides a general overview of mobileTMA GO and demonstrates the features and functionality of the product. It focuses on how the product can improve efficiencies within your organization by allowing technicians to spend their time completing work orders, performing PMs, taking inventory, updating meter readings, and completing inspections instead of filling out paper forms or re-typing data. Gain an understanding of the advantages of this dynamic tool. Lenore Marlow, AJ Allen, & Tyger Ellison, TMA Systems Prom B – Wednesday, 8:30 am to 9:45 am North Tulsa – Wednesday, 1:00 pm to 2:15 pm

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Preventive Maintenance Concepts – Basic

Review the concepts that make up an effective preventive maintenance program. See an overview of how to plan, design, and implement a completely new PM system or improve your current PM system. The session focuses on scheduling preventive maintenance and managing the program using tasks to properly use master checks and failure codes. Special emphasis is placed on make/model capabilities in WebTMA. Michael Webb, TMA Systems Prom D – Wednesday, 10:00 am to 11:15 am Prom B – Wednesday, 2:30 pm to 3:45 pm Preventive Maintenance Concepts – Advanced

This advanced offering is for those who desire to take their PM program to the next level. We will take an in-depth look at Preventive Maintenance to develop an understanding of how an effective PM program can save your organization money, promote efficiency, and significantly improve up-time for your critical equipment. Special emphasis will be placed on load balancing and reporting. Michael Webb & Josh Moore, TMA Systems Prom C – Thursday, 10:00 am to 11:15 am Prom A – Thursday, 2:30 pm to 3:45 pm Project Management – Managing Facility Projects

Learn how the Project Management module can help you easily and effectively manage facility maintenance projects that require multiple work orders, budgets, and requisitions by tracking all costs, internal work, and purchases against these projects. Gain an understanding of the features and functionality of this module and the requirements necessary for implementing and completing a project. To wrap things up, we will show examples of proper dashboards and reports that will make managing your projects a simple and seamless process. Matt Sunday, TMA Systems North Tulsa – Tuesday, 1:00 pm to 2:15 pm Directors Row 5 – Thursday, 1:00 pm to 2:15 pm

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Report Manager & Core Report – WebTMA 5

Gain a better understanding of WebTMA’s Report Manager and Core Reports. These are a comprehensive set of reports that are the foundation for managing your organization. The reports help you make better decisions, run operations more efficiently, and achieve the ultimate goal of improving your organization’s financial performance. In addition, gain an understanding of how you can easily modify these reports to meet your specific needs. Greg Paden & Justin Moore, TMA Systems Directors Row 4 – Tuesday, 10:00 am to 11:15 am Directors Row 5 – Wednesday, 1:00 pm to 2:15 pm Request Management Solutions

WebTMA has a variety of request management solutions for processing work orders more quickly and efficiently through streamlining the management and tracking disbursement of work requests. Learn which request management tool best fits your organization. This session examines the features, functionality, and workflows of the solutions available and provides the basic information you need to make the correct choice. Gain an understanding of iServiceDesk, the Service Request module, and the MyRequest module. The session will also touch on how the Auto Attendant module can be incorporated in your workflow. Erik Rivera & Dan Maddux, TMA Systems Directors Row 5 – Tuesday, 10:00 am to 11:15 am Prom C – Thursday, 1:00 pm to 2:15 pm Simplify User Workflows with Form Attributes

This popular session focuses on how you can simplify system forms to create greater efficiency for your site’s workflows. Learn how to easily hide unused fields, form tabs, and action menu buttons. In addition, you will review how to create required fields, read-only fields, and special customized forms for different Repair Centers, Security Groups, or individual Users. Andrea Garay, TMA Systems Executive – Wednesday, 10:00 am to 11:15 am Prom B – Wednesday, 1:00 pm to 2:15 pm

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System Administration – Basic & Advanced

The administrator of the WebTMA Solution has immense power to improve the user experience for the entire team. Learn the basics of how to accurately manage your data, how to properly manage user access, and how to effectively communicate with your users and customers. Use a variety of advanced functions that allow you to customize forms, rename labels and records (to match your own nomenclature), monitor work order status, and share information with other users. In addition, learn how to customize WebTMA, establish automatic notifications, and share information via MyPage and Dashboards. Matt Sunday, TMA Systems Executive – Thursday, 10:00 am to 11:15 am Prom C – Thursday, 2:30 pm to 3:45 pm The Journey of Acceptance & Training of New Users Change for any organization is a major challenge. Whether the change relates to personnel, systems, or processes, there must be acceptance by users and training related to the changes. Tina Kramer, from the University of Wisconsin – Stevens Point, will focus on real life challenges such as: what happens when you have invested time and resources in training your staff and a key member moves on or what happens when you change processes such as the use of handhelds – how do you gain acceptance? Learn how to build a solid strategy for quickly and effectively communicating changes and training new staff members. Tina Kramer, University of Wisconsin – Stevens Point Directors Row 5 – Wednesday, 2:30 pm to 3:45 pm Directors Row 5 – Thursday, 8:30 am to 9:45 am WebTMA 7 – Administration

Knowledgeable administrators and advanced users are paramount to the success of using WebTMA solutions. Their knowledge can provide great efficiencies related to using WebTMA. Become familiar with User Management including setting up Users and Groups, enhanced security groups, user roles, streamlining workflows with System Form attributes, etc. See how WebTMA 7 has streamlined and redesigned many of these functions for improved workflows, simplicity, and speed. Engineering & Professional Services Team, TMA Systems Prom A – Wednesday, 2:30 pm to 3:45 pm Prom A – Thursday, 10:00 am to 11:15 am

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WebTMA 7 – Facility Scheduler, Event Scheduler, & Fleet Management

See how WebTMA 7 has revamped the Facility Scheduler, Event Scheduler, and Fleet Management modules with a variety of new features and functionality that will help you efficiently manage, use, and schedule your organization’s valuable resources. Understand the benefits of each of these modules and how you can transform and improve your operational environment using them. Most importantly, see how these re-tooled modules will improve your user experience.

Michael Webb & Engineering Team, TMA Systems Prom B – Tuesday, 10:00 am to 11:15 am North Tulsa – Thursday, 8:30 am to 9:45 am WebTMA 7 – GIS for Facility Management

The GIS capabilities have been completely rebuilt to more effectively integrate mapping technology with modules such as the Scheduler and Request Log. Gain an understanding of how this technology can integrate your assets, infrastructure, and other features in a geospatial manner with WebTMA 7. Learn how linear asset mapping and references can provide improved maintenance and management of transportation and utility infrastructure assets. Most importantly, see the roadmap for future capabilities. Kyle Guffey & Patrick Smith, TMA Systems John Young, Patrick Engineering Prom D – Wednesday, 8:30 am to 9:45 am North Tulsa – Thursday, 1:00 pm to 2:15 pm WebTMA 7 – Introduction

WebTMA 7 is here! We have redesigned every window to maximize efficiency and usability. This cutting-edge product was developed with our users in mind, and it shows! WebTMA 7 is lightning fast and honed to provide superior workflows. This is an extremely simple yet versatile product that can meet your demanding needs. In addition to a new user interface, upgraded core framework, a variety of new features and functionality, look for MyPage enhancements, new Request Portal, and a modern online Help System. Come see how you can increase your efficiency with WebTMA 7. Engineering & Professional Services Team, TMA Systems Prom A/B – Tuesday, 4:00 pm to 5:15 pm Prom A/B – Wednesday, 4:00 pm to 5:15 pm

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WebTMA 7 – Path to Upgrading

Upgrading from WebTMA 5 to WebTMA 7, like all moves, takes careful thought, consideration, and planning. This session will review tips for cleaning up your data prior to the upgrade, options available during the upgrade, and the best way to start using the variety of new features after the upgrade. Bill Musick & Greg Paden, TMA Systems Prom B – Wednesday, 10:00 am to 11:15 am Prom B – Thursday, 10:00 am to 11:15 am Prom B – Friday, 9:00 am to 10:30 am (Bonus) WebTMA 7 – Reporting & Dashboards

Improvements to the workflow of the Report Writer make the process more intuitive. With an enhanced Report Criteria, you have the same easy-to-use criteria structure as the rest of WebTMA 7, and the Report Layout has an easy to use drag-and-drop editor. See how you can easily modify WebTMA’s Report Manager and Core Reports to meet your specific needs. In addition, MyPage has been significantly enhanced with new features such as Grouping, Mapping, Detail Display, and Drill Down Grids for creating detailed, visually appealing, and informative MyPage controls. Come see how much easier Dashboards are to set up in WebTMA 7 and how we’ve optimized query building to simplify creation of multi-query controls. Jerry Schmeer & Adrial Hurd, TMA Systems Prom A – Wednesday, 8:30 am to 9:45 am Prom A – Thursday, 1:00 pm to 2:15 pm WebTMA 7 – Work Order – Start to Finish

The new processes in WebTMA 7 provide many options to efficiently and effectively use this powerful work order system. From a simple manual work order to the optional General Inspections work order, you have many ways to automate and distribute work to your technicians. In addition, advanced tools such as the Auto Attendant module can bypass the request to work order conversion process and even auto-schedule a work order if certain rules are met. See how WebTMA 7 allows you to easily set up your PM schedules to automatically generate work orders.

Engineering & Professional Services Team, TMA Systems Prom C – Tuesday, 1:00 pm to 2:15 pm Prom A – Wednesday, 1:00 pm to 2:15 pm

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WebTMA Best Practices

Take advantage of Tim’s knowledge and experience in implementing hundreds of TMA clients during the last 19 years and Michael’s 10 years of experience in facilities maintenance using TMA products. They will present a variety of policies and procedures that can be implemented so you can use WebTMA more effectively. Using these best practices will help your organization operate at the highest level and increase your organization’s overall return-on-investment using WebTMA. Tim Prado & Michael Webb, TMA Systems Prom A – Tuesday, 1:00 pm to 2:15 pm Executive – Wednesday, 1:00 pm to 2:15 pm Prom A – Friday, 9:00 am to 10:30 am (Bonus) WebTMA GO – The Basics of a Powerful Solution

WebTMA GO is TMA’s most robust mobile solution. Gain an understanding of the most effective way to use and implement this technology. See how your organization can best accommodate the technology and which processes need to be reinvented to create the greatest efficiencies for your technicians and supervisors. Most importantly, understand how this technology can change the way your organization performs their daily work. Lenore Marlow, AJ Allen, & Tyger Ellison, TMA Systems Prom A – Wednesday, 10:00 am to 11:15 am Prom B – Thursday, 1:00 pm to 2:15 pm WebTMA Interfaces & Integrations WebTMA has a variety of interfaces and integrations that allow your organization to operate more efficiently by integrating WebTMA with your other applications. We have a range of configurable Universal Interfaces spanning many industries and platforms, including: Universal Financial Interface, Universal Procurement Interface, Universal Interface for HR, and others. Integrations with specific products are also available, including: StarRez, ECRI, RSMeans, Autodesk Revit, PublicStuff, ATG, Walsh Rounds Tracker, and others. Gain an understanding of how these interfaces can be of value to your organization. Patrick Smith & Dan Maddux, TMA Systems Directors Row 5 – Thursday, 10:00 am to 11:15 am Prom B – Thursday, 2:30 pm to 3:45 pm

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WebTMA Report Writer - The Basics The need to operate and manage your organization with knowledge, insight, and confidence has never been greater. Learn the basic techniques for creating reports with the WebTMA Report Writer. The session will illustrate the concepts for easily creating relevant reports for your organization; reports that will help your team make better, more informed decisions. Greg Paden & Justin Moore, TMA Systems Executive – Tuesday, 1:00 pm to 2:15 pm North Tulsa – Wednesday, 2:30 pm to 3:45 pm What's New or Underused in WebTMA 5 This session will focus on new WebTMA 5.x features added since last user conference including Auto Counters for Assets and Equipment, UI to Import Requestors and Key Holders, and additional Email settings. In addition, the presentation will show the benefits of setting up existing features such as Notification and Escalations, Disputes, Customer Surveys, and Smart Routes for authorization routing. Jenny Pino, TMA Systems Prom A – Tuesday, 10:00 am to 11:15 am Prom D – Thursday, 1:00 pm to 2:15 pm

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Conference Workshops:

Basics of MyPage Tabs & Dashboards – WebTMA 5 (Workshop)

Learn the basics of building professional MyPage Tabs and Dashboards or, for your convenience, start with role based standard dashboards and modify. If you prefer, start from scratch and build MyPage Tabs and Dashboards that can be customized to focus on your organization’s goals. Examples include dashboards for technicians to view lists of open work orders, for supervisors monitoring work orders for all technicians and trades, or management dashboards using high level performance indicators. Learn how real-time information in graphical views such as pie charts, bar graphs, and gauges can take your organization to the next level. Tammy Neal & Christian Butler, TMA Systems Diplomat – Tuesday, 10:00 am to 11:15 am Diplomat – Wednesday, 8:30 am to 9:45 am S. Oklahoma – Thursday, 1:00 pm to 2:15 pm Basics of MyPage Tabs & Dashboards – WebTMA 7 (Workshop)

Learn the basics of building professional MyPage Tabs and Dashboards. See how much easier Dashboards can be set up in WebTMA 7 as well as how we’ve optimized query building to simplify creation of multi-query controls. With a totally rewritten MyPage that focuses on usability and speed, see how the new controls load significantly faster and are created in a fraction of the time with new column grouping and color palette options. Create simple controls in just a few clicks, or dive in and set up stacked bar charts for deeper analysis; either way, you’ll love our new Dashboard controls. Tim Prado & Engineering Team, TMA Systems S. Oklahoma – Wednesday, 2:30 pm to 3:45 pm Diplomat – Thursday, 2:30 pm to 3:45 pm

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General Inspections in WebTMA – WebTMA 5 & 7 (Workshop)

The General Inspections module provides you with a tool for confirming and documenting tasks on a given list. In this workshop, you will gain an understanding of how to set up inspection forms that integrate tasks, checks, and check items. Learn the best process for grouping inspections, and determine the type of data to collect such as time, items, readings, comments, and failures. See the efficiencies that can be generated using WebTMA GO and/or barcode technology. Luis Pino & Engineering Team, TMA Systems S. Oklahoma – Tuesday, 10:00 am to 11:15 am S. Oklahoma – Wednesday, 8:30 am to 9:45 am S. Oklahoma – Thursday, 2:30 pm to 3:45 pm mobileTMA GO – Making the Most of this Powerful Tool (Workshop) This workshop provides a general overview of this powerful tool and demonstrates the features and functionality of the product. It focuses on how mobileTMA GO can improve efficiencies within your organization by allowing technicians to spend their time completing work orders, performing PMs, taking inventory, updating meter readings, and completing inspections instead of filling out paper forms or re-typing data. Gain an understanding of the advantages of this dynamic tool. Matt Sunday & Katrina McKire, TMA Systems S. Oklahoma – Wednesday, 10:00 am to 11:15 am S. Oklahoma – Wednesday, 8:30 am to 9:45 am S. Oklahoma – - Friday, 9:00 am to 10:30 am (Bonus) Report Writer – WebTMA 5 (Workshop)

A hands-on workshop that provides basic instructions on how to create reports from scratch or how to modify one of the more than 600 pre-existing reports within WebTMA. See the power of the WebTMA Report Writer, and understand how you can generate reports on screen, print, e-mail, download as Microsoft Excel files, or save in formats such as HTML, Image, or PDF. In addition, learn how to create and use sub-reports to expand the capabilities of your reporting. Greg Paden & Brent Brimacomb, TMA Systems S. Oklahoma – Monday, 3:00pm to 5:00pm (Bonus) S. Oklahoma – Tuesday, 4:00 pm to 5:15 pm Diplomat – Thursday, 8:30 am to 9:45 am Diplomat – Thursday, 1:00 pm to 2:15 pm

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Report Writer – WebTMA 7 (Workshop)

This hands-on workshop guides you through the workflow of our totally re-written Report Writer. You will see the simplified Form Selection and learn about the changes to Field selections, Calculated Fields, and the new easy-to-use Report Layout drag-and-drop editor. See the power of the WebTMA Report Writer, and understand how you can generate reports on screen, print, e-mail, download as Microsoft Excel files, or save in formats such as HTML, Image, or PDF. Jerry Schmeer & Adrial Hurd, TMA Systems Diplomat – Wednesday, 10:00 am to 11:15 am S. Oklahoma – Wednesday, 1:00 pm to 2:15 pm WebTMA for Administrators & Advanced Users (Workshop)

Knowledgeable administrators and advanced users are paramount to the success of using TMA Solutions. Their knowledge can provide great efficiencies related to using the TMA products. This workshop provides a hands-on experience with User Management including setting up Users and Groups, how enhanced security groups can be applied, user roles, streamlining work flows with System and Custom Form changes, changing label nomenclature system-wide or form-by-form with Text Management, and how to implement Custom Email Notifications. Luis Pino, TMA Systems Diplomat - Monday, 3:00 pm to 5:00 pm (Bonus) Diplomat – Wednesday, 1:00 pm to 2:15 pm Diplomat – Thursday, 10:00 am to 11:15 am WebTMA for Users (Workshop)

New clients and new users will appreciate this hands-on review of the fundamental and basic functions for using WebTMA. During this session, you will be in a hands-on environment that takes you from requests through closing a work order including options for entering data, basic reports, and resources for help when you need it. John Kurtzweil & Jeff Banks, TMA Systems Diplomat– Tuesday, 1:00 pm to 2:15 pm Diplomat – Wednesday, 2:30 pm to 3:45 pm

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WebTMA GO – The Power of the iPad (Workshop)

WebTMA GO is a powerful tool with a significant amount of advanced functionality. This hands-on workshop provides exposure to the features and functionality of this tool. See how your organization can save time and money with advanced maintenance management software on an iPad. iPads are provided to attendees to learn the basics of creating work orders, reviewing assigned work, converting requests, and attaching linked documents. Depending on the interest of attendees and time permitting, the presenters may cover scheduling work orders, taking item inventories, performing stockroom functions, and entering inspection results. Jenny Pino, TMA Systems S. Oklahoma – Tuesday, 1:00 pm to 2:15 pm S. Oklahoma – Thursday, 10:00 am to 11:15 am