The

Cus

tom

er S

ervi

ce G

roup

. C

SW

eek.

com

.

C U S T O M E R S E R V I C E W E E K

C E R T I F I C A T E O F P A R T I C I P A T I O N

Presented to

In recognition of your outstanding commitment to your customers and staff during

Customer Service Week October 6 - 10, 2014

Director, The Customer Service Group

TM

to excellenceCUSTOMER SERVICE WEEK 2014