tm myq business tm community - allsecurityequipment.com · approved ae cw ad pp gp prf me vp 350 n....

3
CAPCELL LMSC1000/ LMUNTG/LMHNTG CAPXL CONNECTED ACCESS PORTAL, HIGH CAPACITY Cloud-based access control for residents and guests. COMPATIBLE WITH: Smart, cloud-based access control software for residential community management. myQ ® Business TM Community LOG IN FROM ANYWHERE TO MAKE DATABASE OR CREDENTIAL CHANGES INSTANTLY. PROACTIVE MANAGEMENT : KNOW IF THERE’S A PROBLEM BEFORE THE RESIDENTS. CONFIGURABLE EMAIL NOTIFICATIONS : KNOW WHEN CODES ARE OVERUSED OR IF SERVICE IS NEEDED FOR THE CAPXL, CAP2D OR GATE OPERATOR. CONTROL EVERY ACCESS POINT WITH CAPXL AND CAP2D. 6 CUSTOMIZABLE PROGRAM ADMINISTRATION ROLES : EACH ADMINISTRATOR HAS HIS OR HER OWN LOG-IN. CAP2D SMART SECURE COMPREHENSIVE CONTROL ALLOWS YOU TO MANAGE THE SYSTEM FOR ONE OR HUNDREDS OF FACILITIES FROM A SINGLE LOG-IN. CUSTOMIZED ACCESS LETS YOU SET SCHEDULES FOR THE FACILITY BY PERSON, TIME AND LOCATION. MULTIPLE ADMINISTRATIVE PERMISSIONS FOR CUSTOMIZABLE MANAGEMENT LEVELS. REAL-TIME REPORTING MONITORS ACCESS CREDENTIALS THROUGH 24/7 ACTIVITY REPORTING OVERSIGHT. GET ALERTED WITH REAL-TIME NOTIFICATIONS OF CRITICAL EVENTS. CLOUD-BASED SECURITY KEEPS DATA PROTECTED AND SAFEGUARDS RESIDENT INFORMATION. RELIABLE BACKED-UP STORAGE ENSURES THAT DATABASES ARE NEVER LOST. ELIMINATE LOCAL SERVERS AND PC-BASED SOFTWARE. INCREASE EFFICIENCY WITHOUT HAVING TO DOWNLOAD DATABASES AND SYNC OVER DIAL-UP MODEMS. CELLULAR 4G/LTE MODEM WITH WI-FI ® Makes it easy to connect CAPXL and CAP2D(s) anywhere. RFID LONG-RANGE READER AND VEHICLE TAGS Reader, universal tag (windshield/ headlamp) and hang tag. K E Y F E A T U R E S REMOTE MANAGEMENT Live, Web-Based Access SECURE CONTROL Monitoring and Alerts CONTROL EVERY ENTRANCE with a Single Database CONNECTED ACCESS PORTAL, 2-DOOR CONTROLLER Cloud-based, credentialed access control. PRODUCT GUIDE myQ Business Community SMART ACCESS CONTROL SOFTWARE

Upload: others

Post on 13-Oct-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: TM myQ Business TM Community - Allsecurityequipment.com · APPROVED AE CW AD PP GP PRF ME VP 350 N. Orleans, 5th Floor, Chicago, IL 60654 • 312.943.0900 Client Live Trim Bleed Description

AE ADCW GPPP PRF VPMEAPPROVED 350 N. Orleans, 5th Floor, Chicago, IL 60654 • 312.943.0900

Client

LiveTrimBleed

Description

None

16.75" w x 10.75" h17" w x 11" h17.25" w x 11.25" h

None

myQ business Product Guide

None

Inks: Cyan, Magenta, Yellow, BlackFonts: Helvetica Neue LT Std (57 Condensed, 87 Heavy Condensed, 37 Thin Condensed, 67 Medium Condensed, 77 Bold Condensed)Links: Background_SS_109902944_4C.psd (Gray; 533 ppi, -534 ppi; 56.23%, -56.23%), LM_Fluffy_Cloud.ai (12.2%, 58.08%), capacity.ai (61.42%), phone.com.ai (39.62%), PAS_CAP2D_Re-mote_CGI_L_4C.psd (CMYK; 5183 ppi; 5.79%), PAS_CAPCELL_S_4C_AL.psd (CMYK; 7065 ppi; 4.25%), PAS_CAPXL_CntrlBx_Sky_CGI_L_4C_.psd (CMYK; 3954 ppi; 7.59%), ACC_HC2A9660_RIFD_Lckup_F1_SL.psd (CMYK; 6283 ppi; 4.77%)

COLL

ATER

AL

LMPAENPGCLXL.inddLMR194043-1-2019 2:23 PM3-1-2019 2:23 PMInDesign CC 2018 13.1 Jose Ramos / Justine Harlan

1

Job info Notes

Keywords

Colors / Fonts / Links

Saved atPrinted atApp/Vers. Nonefrom 400416imac by Printed At

For More In format ion on myQ Bus iness Communi ty, V is i tLi f tMaster.com/myQBusinessComm

Access Your Account a t myQBusiness.com

For Suppor t Too ls and Tra in ing V ideos , V is i t Li f tMasterTraining.com

Sales Suppor t : 800.282.6225Techn ica l Suppor t Center : 800.528.2806Lif tMasterDealer.CustHelp.com/App/Ask

M A S T E R F U L E N G I N E E R I N G .

© 2019 The Chamberlain Group, Inc. All Rights Reserved. LiftMaster, the LiftMaster logo,myQ and the myQ logo are registered trademarks of The Chamberlain Group, Inc.300 Windsor Drive, Oak Brook, IL 60523LiftMaster.comWi-Fi® is a registered trademark of Wi-Fi AllianceMicrosoft, Internet Explorer, and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.Chrome is a trademark of Google Inc.Firefox is a registered trademark of the Mozilla FoundationSafari® is a registered trademark of Apple Inc.Copyright © 2019 Phone.com®

LMPAENPGCLXL 2/19

m y Q ® B u s i n e s s T M C o m m u n i t ySMART ACCESS CONTROL SOFTWARE

S T A N D A R D S P E C S .

TECH

NOLO

GY

- No Sof tware to Download

- Automat ica l l y Syncs Da tabases to A l l

Connected Cont ro l le rs

- Emai l Not i f i ca t ions Can Be Conf igured by Fac i l i t y

- Un l imi ted Event-H is tor y S torage

- Mul t ip le , Ho l iday and Ho ld-Open Schedu l ing ,

Includ ing One-Time and Repea t ing Except ions

CLOUD

-Manage A l l P roper t ies wi th a S ing le Dashboard

-V i r tua l l y Un l imi ted Res ident Capac i ty

-V i r tua l l y Un l imi ted S i tes and Cont ro l le rs (Mix and Match

CAPXL and CAP2D)

-6 Customizab le Admin is t ra t ion Leve ls (Each Admin is t ra tor

Has H is or Her Own Log- In )

-V i r tua l l y Un l imi ted Groups

-V i r tua l l y Un l imi ted Access Zones

-Mul t ip le Credent ia ls per User

CAPACITIES

COMMUNICATION - In ternet (Dynamic or S ta t ic IP ) :Wi-Fi ®

Ce l lu la r (Opt iona l CAPCELL)Wi red H igh-SpeedDSL wi th a t Least 1 MB Download Speed

- Browser Requ i rements :Microsof t ® In ternet Exp lorer ®/Microsof t Edge ®**Goog le Chrome TM**Moz i l la ® Fi re fox ®**App le ® Safar i ®**

**La tes t vers ions suppor ted .

CA

PC

ELLLM

SC

10

00

/ LM

UN

TG/LM

HN

TGC

AP

XL

CONNECTED ACCESS PORTAL, HIGH CAPACITY

Cloud-based access cont ro l fo r

res idents and guests .

COMPATIBLE WITH:

S m a r t , c l o u d - b a s e d a c c e s s c o n t r o l s o f t w a r e

f o r r e s i d e n t i a l c o m m u n i t y m a n a g e m e n t .

m y Q ® B u s i n e s s T M C o m m u n i t y

LOG IN FROM ANYWHERE TO MAKE DATABASE OR CREDENTIAL CHANGES INSTANTLY.

PROACTIVE MANAGEMENT : KNOW IF THERE’S A PROBLEM BEFORE THE RESIDENTS.

CONFIGURABLE EMAIL NOTIFICATIONS : KNOW WHEN CODES ARE OVERUSED OR IF SERVICE IS NEEDED FOR THE CAPXL, CAP2D OR GATE OPERATOR.

CONTROL EVERY ACCESS POINT WITH CAPXL AND CAP2D.

6 CUSTOMIZABLE PROGRAM ADMINISTRATION ROLES : EACH ADMINISTRATOR HAS H IS OR HER OWN LOG- IN.

CA

P2

D

SMART

SECURECOMPREHENSIVE CONTROL ALLOWS YOU TO MANAGE THE SYSTEM FOR ONE OR HUNDREDS OF FACIL IT IES FROM A S INGLE LOG- IN.

CUSTOMIZED ACCESS LETS YOU SET SCHEDULES FOR THE FACIL ITY BY PERSON, T IME AND LOCATION.

MULTIPLE ADMINISTRATIVE PERMISSIONS FOR CUSTOMIZABLE MANAGEMENT LEVELS.

REAL-TIME REPORTING MONITORS ACCESS CREDENTIALS THROUGH 24/7 ACTIV ITY REPORTING OVERSIGHT.

GET ALERTED WITH REAL-T IME NOTIF ICAT IONS OF CRIT ICAL EVENTS.

CLOUD-BASED SECURITY KEEPS DATA PROTECTED AND SAFEGUARDS RESIDENT INFORMATION.

RELIABLEBACKED-UP STORAGE ENSURES THAT DATABASES ARE NEVER LOST.

ELIMINATE LOCAL SERVERS AND PC-BASED SOFTWARE.

INCREASE EFFICIENCY WITHOUT HAVING TO DOWNLOAD DATABASES AND SYNC OVER D IAL-UP MODEMS.

CELLULAR 4G/LTE MODEM WITH WI-FI®

Makes i t easy to connect CAPXL

and CAP2D(s ) anywhere .

RFID LONG-RANGE READER AND VEHICLE TAGS

Reader, un iversa l tag (windsh ie ld /

head lamp) and hang tag .

K E Y F E A T U R E S

REMOTE MANAGEMENT L ive , Web-Based Access

SECURE CONTROLMoni tor ing and A ler ts

CONTROL EVERY ENTRANCEwith a S ing le Da tabase

S U B S C R I P T I O N P L A N S .SCALABLE PLATFORMMix and match CAPXL and CAP2D controllers to control and monitor as many access points as needed.

REMOTE MANAGEMENTWork from anywhere at any time with a live, web-based database.

RESPONSIVE MANAGEMENTRemain informed of problems in real time.

SECURE CONTROLKnow if and when someone is trying to improperly gain access.

PRINTED GUEST PASSES

GUEST MANAGEMENT (OPTIONAL)Empower residents to create and manage their own guests.

*Additional access points can be added at cost per point.

CAPXL requires additional VoIP phone service.

• Crystal-Clear Call Quality

• No Long-Distance Fees

• Call Any 10-Digit Number

CONNECTED ACCESS PORTAL, 2-DOOR CONTROLLER

Cloud-based, c redent ia led

access cont ro l .

P R O D U C T G U I D E m y Q B u s i n e s s C o m m u n i t yS M A R T A C C E S S C O N T R O L S O F T W A R E

Up to

4 Access Points

STARTER

Up to

8 Access Points

PERIMETER

Up to

16*

Access Points

COMMUNITY

Up to

2 Access Points

CAP2D ONLY

F O R H O W - T O I N S T A L L A T I O N A N D S E T U P V I D E O S ,

V I S I T Y O U T U B E . C O M / L I F T M A S T E R S U P P O R T

Page 2: TM myQ Business TM Community - Allsecurityequipment.com · APPROVED AE CW AD PP GP PRF ME VP 350 N. Orleans, 5th Floor, Chicago, IL 60654 • 312.943.0900 Client Live Trim Bleed Description

AE ADCW GPPP PRF VPMEAPPROVED 350 N. Orleans, 5th Floor, Chicago, IL 60654 • 312.943.0900

Client

LiveTrimBleed

Description

None

16.75" w x 10.75" h17" w x 11" h17.25" w x 11.25" h

None

myQ business Product Guide

None

Inks: Cyan, Magenta, Yellow, BlackFonts: Minion Pro (Regular), Helvetica Neue LT Std (87 Heavy Condensed, 77 Bold Condensed, 57 Condensed)Links: CLOUD_diagram_simple.ai (55.77%), CLOUD_diagram_WiFi.ai (55.9%), CLOUD_dia-gram_ModemRouter.ai (55.77%), CLOUD_diagram_DSLModem.ai (55.77%), Isometric8-revised.ai (94.94%)

COLL

ATER

AL

LMPAENPGCLXL.inddLMR194043-1-2019 2:23 PM3-1-2019 2:23 PMInDesign CC 2018 13.1 Jose Ramos / Justine Harlan

1

Job info Notes

Keywords

Colors / Fonts / Links

Saved atPrinted atApp/Vers. Nonefrom 400416imac by Printed At

myQ Business

CAPCELL orModem/Router

CAPXL

CAP2D

and/or

myQ Business

Wi-Fi Router

CAPXL

myQ Business

Modem/Router

CAPXL

CAP2D

and/or

myQ Business

DSL/Modem

and/or

CAPXL

CAP2D

C O N N E C T I N G T O m y Q ® B u s i n e s s T M C o m m u n i t y .Simply choose one of the fo l lowing opt ions to connect CAPXL and CAP2D to the Internet :

- CAPXL Includes Wi-Fi , Mak ing I t Easy to Connect New or Ex is t ing Wi-Fi Routers

- E l imina te Trench ing

- Make Ret ro f i t Ins ta l la t ions Easy

I D E A L F O R A L L O F Y O U R C O M M U N I T I E S ’ A C C E S S P O I N T S .

O P T I O N A L G U E S T M A N A G E M E N TP R O D U C T K E Y

Keep the community more secure by giving residents a tool to grant temporary access instead of handing out their personal entry code.

• Empower residents to easily set up and manage their own guest list for one-time, multi-day or recurring events.

• Invited guests are automatically emailed custom trackable entry codes, active only during the event.

• Community manager retains overall control, setting limits on the number of guests that can be invited and the number of events a resident can create before requiring manager approval. Additionally, certain people and groups can easily be blocked from creating events.

• Provides a special guest-management-only page on myQ Business Community, with each resident using their own individual log-in and password.

WI-FI® CELLULAR WIRED HIGH-SPEED DSL - Br ing Connect iv i ty Anywhere

- Idea l fo r New or Ret ro f i t Ins ta l la t ions wi th L imi ted Access to an In ternet Connect ion

- Make Ret ro f i t Ins ta l la t ions Easy

- Connect to a Router, Swi tch or Loca l Network A l ready on S i te

- Per fec t fo r Large S i tes wi th Lots o f Ent rances

- Upgrade an Ex is t ing Ana log L ine to DSL

- Contact Your Loca l In ternet Ser v ice Prov ider ( ISP ) fo r Ava i lab i l i t y in Your Area

Main Entrance

Pool Gate

Clubhouse EntranceBack Entrance

Lobby Entrance

Parking GarageEntrance

Side Entrance

CAPXL—Connected Access Portal, High Capacity

CAP2D—Connected Access Portal, 2-Door Controller

CSW24UL—Commercial Swing Gate Operator

HCTDCUL—Specialty Overhead Operator

KPR2000—Wired Keypad and Proximity Reader

PASSPORT REMOTE CONTROLS—Visor and Keychain Remotes with Unique Credentialed IDs

RFID SYSTEM—RFID Long-Range Reader and Vehicle Tags

CSL24UL—Commercial Slide Gate Operator

LMRRUL—Monitored Retro-Reflective Photo Eye

MTF—Motorized Integrated Barrier Gate Traffic Spike System

Phone.com—VoIP Service Provider**Not pictured in diagram.

Page 3: TM myQ Business TM Community - Allsecurityequipment.com · APPROVED AE CW AD PP GP PRF ME VP 350 N. Orleans, 5th Floor, Chicago, IL 60654 • 312.943.0900 Client Live Trim Bleed Description

AE ADCW GPPP PRF VPMEAPPROVED 350 N. Orleans, 5th Floor, Chicago, IL 60654 • 312.943.0900

Client

LiveTrimBleed

Description

None

16.75" w x 10.75" h17" w x 11" h17.25" w x 11.25" h

None

myQ business Product Guide

None

Inks: Cyan, Magenta, Yellow, BlackFonts: Helvetica Neue LT Std (57 Condensed, 87 Heavy Condensed, 37 Thin Condensed, 67 Medium Condensed, 77 Bold Condensed)Links: Background_SS_109902944_4C.psd (Gray; 533 ppi, -534 ppi; 56.23%, -56.23%), LM_Fluffy_Cloud.ai (12.2%, 58.08%), capacity.ai (61.42%), phone.com.ai (39.62%), PAS_CAP2D_Re-mote_CGI_L_4C.psd (CMYK; 5183 ppi; 5.79%), PAS_CAPCELL_S_4C_AL.psd (CMYK; 7065 ppi; 4.25%), PAS_CAPXL_CntrlBx_Sky_CGI_L_4C_.psd (CMYK; 3954 ppi; 7.59%), ACC_HC2A9660_RIFD_Lckup_F1_SL.psd (CMYK; 6283 ppi; 4.77%)

COLL

ATER

AL

LMPAENPGCLXL.inddLMR194043-1-2019 2:23 PM3-1-2019 2:23 PMInDesign CC 2018 13.1 Jose Ramos / Justine Harlan

1

Job info Notes

Keywords

Colors / Fonts / Links

Saved atPrinted atApp/Vers. Nonefrom 400416imac by Printed At

For More In format ion on myQ Bus iness Communi ty, V is i tLi f tMaster.com/myQBusinessComm

Access Your Account a t myQBusiness.com

For Suppor t Too ls and Tra in ing V ideos , V is i t Li f tMasterTraining.com

Sales Suppor t : 800.282.6225Techn ica l Suppor t Center : 800.528.2806Lif tMasterDealer.CustHelp.com/App/Ask

M A S T E R F U L E N G I N E E R I N G .

© 2019 The Chamberlain Group, Inc. All Rights Reserved. LiftMaster, the LiftMaster logo,myQ and the myQ logo are registered trademarks of The Chamberlain Group, Inc.300 Windsor Drive, Oak Brook, IL 60523LiftMaster.comWi-Fi® is a registered trademark of Wi-Fi AllianceMicrosoft, Internet Explorer, and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.Chrome is a trademark of Google Inc.Firefox is a registered trademark of the Mozilla FoundationSafari® is a registered trademark of Apple Inc.Copyright © 2019 Phone.com®

LMPAENPGCLXL 2/19

m y Q ® B u s i n e s s T M C o m m u n i t ySMART ACCESS CONTROL SOFTWARE

S T A N D A R D S P E C S .

TECH

NOLO

GY

- No Sof tware to Download

- Automat ica l l y Syncs Da tabases to A l l

Connected Cont ro l le rs

- Emai l Not i f i ca t ions Can Be Conf igured by Fac i l i t y

- Un l imi ted Event-H is tor y S torage

- Mul t ip le , Ho l iday and Ho ld-Open Schedu l ing ,

Includ ing One-Time and Repea t ing Except ions

CLOUD

-Manage A l l P roper t ies wi th a S ing le Dashboard

-V i r tua l l y Un l imi ted Res ident Capac i ty

-V i r tua l l y Un l imi ted S i tes and Cont ro l le rs (Mix and Match

CAPXL and CAP2D)

-6 Customizab le Admin is t ra t ion Leve ls (Each Admin is t ra tor

Has H is or Her Own Log- In )

-V i r tua l l y Un l imi ted Groups

-V i r tua l l y Un l imi ted Access Zones

-Mul t ip le Credent ia ls per User

CAPACITIES

COMMUNICATION - In ternet (Dynamic or S ta t ic IP ) :Wi-Fi ®

Ce l lu la r (Opt iona l CAPCELL)Wi red H igh-SpeedDSL wi th a t Least 1 MB Download Speed

- Browser Requ i rements :Microsof t ® In ternet Exp lorer ®/Microsof t Edge ®**Goog le Chrome TM**Moz i l la ® Fi re fox ®**App le ® Safar i ®**

**La tes t vers ions suppor ted .

CA

PC

ELLLM

SC

10

00

/ LM

UN

TG/LM

HN

TGC

AP

XL

CONNECTED ACCESS PORTAL, HIGH CAPACITY

Cloud-based access cont ro l fo r

res idents and guests .

COMPATIBLE WITH:

S m a r t , c l o u d - b a s e d a c c e s s c o n t r o l s o f t w a r e

f o r r e s i d e n t i a l c o m m u n i t y m a n a g e m e n t .

m y Q ® B u s i n e s s T M C o m m u n i t y

LOG IN FROM ANYWHERE TO MAKE DATABASE OR CREDENTIAL CHANGES INSTANTLY.

PROACTIVE MANAGEMENT : KNOW IF THERE’S A PROBLEM BEFORE THE RESIDENTS.

CONFIGURABLE EMAIL NOTIFICATIONS : KNOW WHEN CODES ARE OVERUSED OR IF SERVICE IS NEEDED FOR THE CAPXL, CAP2D OR GATE OPERATOR.

CONTROL EVERY ACCESS POINT WITH CAPXL AND CAP2D.

6 CUSTOMIZABLE PROGRAM ADMINISTRATION ROLES : EACH ADMINISTRATOR HAS H IS OR HER OWN LOG- IN.

CA

P2

D

SMART

SECURECOMPREHENSIVE CONTROL ALLOWS YOU TO MANAGE THE SYSTEM FOR ONE OR HUNDREDS OF FACIL IT IES FROM A S INGLE LOG- IN.

CUSTOMIZED ACCESS LETS YOU SET SCHEDULES FOR THE FACIL ITY BY PERSON, T IME AND LOCATION.

MULTIPLE ADMINISTRATIVE PERMISSIONS FOR CUSTOMIZABLE MANAGEMENT LEVELS.

REAL-TIME REPORTING MONITORS ACCESS CREDENTIALS THROUGH 24/7 ACTIV ITY REPORTING OVERSIGHT.

GET ALERTED WITH REAL-T IME NOTIF ICAT IONS OF CRIT ICAL EVENTS.

CLOUD-BASED SECURITY KEEPS DATA PROTECTED AND SAFEGUARDS RESIDENT INFORMATION.

RELIABLEBACKED-UP STORAGE ENSURES THAT DATABASES ARE NEVER LOST.

ELIMINATE LOCAL SERVERS AND PC-BASED SOFTWARE.

INCREASE EFFICIENCY WITHOUT HAVING TO DOWNLOAD DATABASES AND SYNC OVER D IAL-UP MODEMS.

CELLULAR 4G/LTE MODEM WITH WI-FI®

Makes i t easy to connect CAPXL

and CAP2D(s ) anywhere .

RFID LONG-RANGE READER AND VEHICLE TAGS

Reader, un iversa l tag (windsh ie ld /

head lamp) and hang tag .

K E Y F E A T U R E S

REMOTE MANAGEMENT L ive , Web-Based Access

SECURE CONTROLMoni tor ing and A ler ts

CONTROL EVERY ENTRANCEwith a S ing le Da tabase

S U B S C R I P T I O N P L A N S .SCALABLE PLATFORMMix and match CAPXL and CAP2D controllers to control and monitor as many access points as needed.

REMOTE MANAGEMENTWork from anywhere at any time with a live, web-based database.

RESPONSIVE MANAGEMENTRemain informed of problems in real time.

SECURE CONTROLKnow if and when someone is trying to improperly gain access.

PRINTED GUEST PASSES

GUEST MANAGEMENT (OPTIONAL)Empower residents to create and manage their own guests.

*Additional access points can be added at cost per point.

CAPXL requires additional VoIP phone service.

• Crystal-Clear Call Quality

• No Long-Distance Fees

• Call Any 10-Digit Number

CONNECTED ACCESS PORTAL, 2-DOOR CONTROLLER

Cloud-based, c redent ia led

access cont ro l .

P R O D U C T G U I D E m y Q B u s i n e s s C o m m u n i t yS M A R T A C C E S S C O N T R O L S O F T W A R E

Up to

4 Access Points

STARTER

Up to

8 Access Points

PERIMETER

Up to

16*

Access Points

COMMUNITY

Up to

2 Access Points

CAP2D ONLY

F O R H O W - T O I N S T A L L A T I O N A N D S E T U P V I D E O S ,

V I S I T Y O U T U B E . C O M / L I F T M A S T E R S U P P O R T