tlif307c - implement and monitor ohs procedures - learner guide

TLIF307C Implement

and monitor OHS

procedures

Learner Guide

Contents

What this Learner’s Guide is about ........................................ 3

Planning your learning ........................................................... 4

How you will be assessed ...................................................... 7

Section 1............................................................................................. 9

How do you identify hazards and assess and control risks in road transport?....................................................................... 9

Section 2........................................................................................... 23

How do you record and report on safety problems in road transport? ............................................................................. 23

Section 3........................................................................................... 39

How do you organise and maintain road transport safety procedures? ......................................................................... 39

Section 4........................................................................................... 49

How do you promote road transport health and safety practices and procedures? .................................................................. 49

Section 5........................................................................................... 59

How can I make sure the housekeeping gets done? ........... 59

Section 6........................................................................................... 75

How do I meet my responsibilities for equipment?............... 75

Additional resources....................................................................... 85

Feedback on activities .................................................................... 99

TLIF307C Implement and monitor OHS procedures

Page 2 © Australian National Training Authority 2003 ADELG1019 Customised and Developed by Armstrong’s Driver Education P/L April 2008


© Australian National Training Authority 2003 Page 3 Customised and Developed by Armstrong’s Driver Education P/L April 2008 ADELG1019

What this Learner’s Guide is about

This Learner’s Guide is about the required to implement and monitor OHS procedures, including accessing information about OHS and the workplace policies and procedures, implementing and monitoring procedures for identifying and assessing hazards, implementing and monitoring/auditing procedures for controlling risks, planning and supervising housekeeping arrangements, and implementing and monitoring procedures for dealing with hazardous events.

The Elements of Competency from the unit TLIF307C Implement and monitor OHS procedures covered in this Learner’s Guide are listed below.

Access information about OH&S and the workplace policies and procedures

Implement and monitor procedures for identifying and assessing hazards

Implement and monitor procedures for controlling risks

Plan and supervise housekeeping arrangements

Implement and monitor procedures for dealing with hazardous events

This unit of competency is from the Transport and Logistics Training Package (TLI07).



Planning your learning

It is important to plan your learning before you start because you may already have some of the knowledge and skills that are covered in this Learner’s Guide. This might be because:

• you have been working in the industry for some time, and/or

• you have already completed training in this area.

Together with your supervisor or trainer use the checklists on the following pages to help you plan your study program. Your answers to the questions in the checklist will help you work out which sections of this Learner’s Guide you need to complete.

This Learner’s Guide is written with the idea that learning is made more relevant when you, the learner, are actually working in the industry. This means that you will have people within the enterprise who can show you things, discuss how things are done and answer any questions you have. Also you can practise what you learn and see how what you learn is applied in the enterprise.

If you are working through this Learner’s Guide and have not yet found a job in the industry, you will need to talk to your trainer about doing work experience or working and learning in some sort of simulated workplace.



Section 1: Identifying hazards and assessing and controlling risks in the road transport setting

Are you able to: Yes No

1. identify OHS legislation?

2. identify hazards and access risks?

3. control risks in the workplace?

Section 2: Recording safety problems in the road transport setting


1. record workplace health and safety problems?

2. carry out accident investigations?

3. report occupational health and safety problems?

Section 3: Organising and maintaining workplace safety procedures


1. organise and maintain workplace safety procedures?



Section 4: Promoting road transport health and safety practices and procedures


1. resolve safety problems?

2. promote safety in the workplace?

3. detail how accidents/incidents/injuries should be reported?

4. identify what happens if those incidents are not reported?

Section 5: Making sure the housekeeping gets done


1. identify tasks?

2. allocate tasks?

3. explain environmental requirements?

4. communicate with the rest of the team?

Section 6: Meeting my responsibilities for equipment


1. identify housekeeping equipment?

2. correctly use and check equipment?

3. identify safety equipment and other resources?



How you will be assessed

Assessment of this Unit of Competency will include observation of real or simulated work processes using workplace procedures and questioning on underpinning knowledge and skills. It must be demonstrated in an actual or simulated work situation under supervision.

You will be required to:

• organise housekeeping duties within your workplace or workgroup

• prepare and deliver a safety presentation related to hazard management

• explain the provision of OHS regulations

• document and implement a risk control strategy.



Section 1

How do you identify hazards and assess and control risks in road transport?



Section outline

Areas covered in this section

Occupational health and safety legislation

Identifying hazards and assessing risks in the workplace

Controlling risks



Background

The transport and storage industry has a poor occupational health and safety reputation. To support this statement, it is useful to note that Worksafe Australia (1995) reported for the financial year 1993-‐94, that in the transport and storage industry in Australia (excluding the ACT):

• 77 compensated fatalities were reported

• 10,000 new compensation cases were reported for injury and disease

• the average time lost per compensated case was 8.78 weeks.

(See: Worksafe Australia 1995, Estimates of Occupational Health and Safety Statistics, Australia, 1993-‐94, Australian Government Publishing Service, Canberra.)

A South Australian analysis of workers’ compensation records for the year 1994 reported the following facts for the road freight industry alone.

• Trucks, semis and lorries were involved in the greatest number of claims, with ‘falls from a height’ being the main type of accident during loading and unloading, getting out of truck, and so on. Other reported types of accidents included ‘body stressing’ in handling trucks (such as occurs in hooking/attaching trailers, gates and so on) and vehicle accidents (mainly roll-‐overs).

• Crates, cartons, boxes, and so on also featured highly in the claims made. In particular, injuries were sustained whilst handling these objects and when being hit by them falling onto people.

• Lifting, tying down and dragging tarpaulins along the ground were actions that led to a significant number of claims being made for workplace injury.

(For details, see Workcover Corporation 1995, Occupational Health and Safety in SA, Adelaide.)



Occupational health and safety legislation

Occupational health and safety related legislation in the form of acts and regulations exist in each of the state/territory and commonwealth jurisdictions. You should be aware of and comply with the requirements of the legislation in the jurisdiction you work in. If your employer operates in several of the jurisdictions, you will need to familiarise yourself with the OHS requirements of the different jurisdictions.

This should not be too onerous a task because of the fact that the states/territories and commonwealth are now working together to make their laws as uniform as possible. The end result is that good health and safety practice in one jurisdiction is considered to be good OHS practice in another.

Depending on the part of the transport industry you work in, you will need to know the legal requirements for:

• general occupational health and safety

• dangerous goods

• radiation safety legislation.

Each different piece of legislation specifies a range of legal duties and responsibilities that are relevant in the transport industry.

Employers have the ultimate responsibility for health and safety in the workplace. However, everybody in the workplace, including supervisors, has OHS responsibilities.

For example, all employees must comply with safety instructions and not put others at risk of injury.



Activity 1: Occupational health and safety legislation that applies to you

Identify the names of the occupational health and safety, dangerous goods and radiation protection acts and/or regulations which apply in the jurisdiction (commonwealth, state/territory) you primarily work in.

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Activity 2: Employer’s and employee’s responsibilities

Using one of the pieces of legislation you identified in Activity 1, state the employer’s and then employee’s responsibilities under that legislation.

You will need to read through the index of the legislation to identify what parts of the legislation could apply to employers and what parts could apply to employees.

Once you have done that, you will need to read the relevant parts of the legislation to identify what the specific responsibilities are.

Employers:

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Identifying hazards and assessing risks in the workplace

A hazard is anything that has the potential to cause harm to life, health or property. For example, the height of the truck cabin floor above ground level may be a hazard because it requires drivers getting out to jump rather than step down. Another example of a hazard is having to work at a height to secure loads on a truck.

For simplicity, hazards are often grouped into the following broad classes:

• physical hazards (including mechanical and electrical hazards)

• chemical hazards

• biological hazards

• social/administrative hazards.



The following table gives examples of different classes of hazards:

Physical hazards Chemical hazards

Biological hazards

Social, administrative hazards

noise fumes bacteria inappropriate drug use (alcohol, prescription drugs, etc)

weight of load to be moved

gases contaminated wastes

speed

vibration explosives fungi infections driving schedules/ shift/arrangements

ultraviolet radiation fibres lack of training lack of vehicle maintenance

confined spaces splashing liquids

unrealistic deadlines

thermal stress chemical spills lack of safe working procedures

poor road surfaces limited oxygen, presence of noxious gases

lack of sleep

furniture design use of inappropriate, ill-‐fitting or poorly maintained protective gear (such as gloves, sunglasses, etc)

electrical current

sun glare whilst driving

falling objects

flying particles and objects

sharp edges

materials handling equipment

working at heights



Risk is the likelihood that a hazard will actually result in injury or disease to a person (or damage to property), for example:

• the likelihood of a driver spraining an ankle after jumping down from a cab is higher than if the driver was able to just step down

• the likelihood of a person hurting their back when walking in the yard is increased if grease and oil spills are not cleaned up.

A major occupational health and safety role for supervisors is identifying hazards in the workplace under their supervision and then minimising the risks as appropriate. By actively identifying hazards and controlling the risks they present before injuries and illness occurs, supervisors have a great opportunity for reducing the incidence of, and costs associated with, injury and illness in the workplace.

In assessing risks, supervisors should consider several things, including, for example:

• whether there are established legislative and/or industry standards against which the hazard should be measured

• whether there are legislated or industry risk assessment procedures to be followed for a certain hazard, such as, in manual handling and plant regulations

• the potential for injury and illness

• the severity of the potential illness

• the mix of injuries could result?

• the number of people who could be affected

• the skill and experience of people undertaking the task at hand

• the type of work to be done and the nature of the equipment to be used

• the potential for third parties, such as customers and other road users, to be injured if something went wrong

• industry and employer experience.



Activity 3: Hazards and risks in road transport

Describe three hazards associated with working in road transport and explain the nature of the risks associated with the hazards identified (that is, what is it about the hazards that adds to the risk).

Situation 1

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Situation 2

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Situation 3

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Activity 4: Assessing risks in road transport

Identify the issues you should consider in assessing risks associated with manual handling hazards. (Hint: Refer to the manual handling provisions included under the occupational health and safety legislation in the jurisdiction in which you work.)

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Controlling risks

A range of OHS practices and procedures are commonly used by supervisors and their employers to manage and control the OHS risks in road transport. These include:

• purchasing trucks in which hazards have been ‘engineered out’ as far as possible (e.g. purchase trucks in which the suspension minimises the amount of whole-‐body vibration felt by a driver to reduce the driver’s risk of back pain)

• changing the work height wherever possible to suit the size of the employee and the task by providing hydraulically operated tail gates

• maintaining step surfaces in a condition which minimises slips and falls

• providing appropriate training in safe working practices

• periodically testing straps and chains used to secure loads so as to minimise the potential of unexpected failure

• establishing and implementing work rules which ensure drivers carrying dangerous goods know what they are carrying and any special work procedures they should follow.

A ‘hierarchy of controls’ exists which lists in order of priority the types of controls which should be implemented in workplaces.

The following table summarises in order of preference the types of controls which should/can be implemented to control hazards in workplaces.



The Hierarchy of Hazard Control

1 Elimination at the source

2 Substitution of materials/process

3 Enclosure of materials/process

4 Isolation of materials/process

5 Engineering methods such as guards ventilation

6 Work practices such as maintenance, good housekeeping

7 Administrative controls such as work schedules, job rotation and monitoring

8 Training and education for example, on specific hazards, emergency response

9 Personal protective equipment



Activity 5: Controlling risks in road transport

Four hazards typically found in a road transport industry have been listed in the table below.

1. Complete the table by identifying a control (found in the Hierarchy of Hazard Controls on the previous page) for each hazard.

2. List three additional hazards relevant to your workplace and identify a control for each.

Note, you may identify more than one type of control for each of the hazards identified.

Hazard Control

Absence of handholds for getting onto/into truck

Fatigue whilst driving

Overlooking of truck

Fall from truck



Section 2

How do you record and report on safety problems in road transport?



Section outline


Identifying safety problems in your workplace

Recording transport health and safety problems

Investigating accidents

Reporting OHS problems



Identifying safety problems in the workplace

As a supervisor, you have a major role identifying and monitoring hazards and safe work procedures in your area of control. You may find some hazards relatively easy to identify by referring to written worksafe procedures. Others may be harder to identify.

You cannot assume that a control measure which was put into place a year ago still works. Parts can become worn, staff may change, installations not go to schedule and instructions can become out-‐of-‐date or lost over time.

To monitor the emergence of hazards, the effectiveness of safe work procedures and the integrity of risk control measures, you should:

• carry out periodic inspections of the workplace or parts of a workplace

• review accident and sickness records

• review safety committee meeting minutes and, if possible, participate in their meetings

• carry out of accident investigations

• read OHS authority, industry and trade journals and newsletters (they may report on alternative control approaches that are suitable for dealing with your safety problems)

• check whether relevant OHS, dangerous goods, and other regulations, codes of practice and standards are being complied with in your workplace using audit type tools developed in the different jurisdictions

• check maintenance and other procedures have been implemented in accordance with safe working procedures

• talk with the people doing the work about any problems they have in carrying out the work safely.



Some of the checklists which could usefully be developed and used in the transport industry include those which state the potential hazards to look for in carrying out such tasks as:

• securing and unsecuring loads

• loading and unloading from ground level

• delivering loads from trucks to storage

• transporting dangerous goods

• developing safe work procedures for getting into and out of trucks

• working at heights on trucks

• handling tarpaulins

• carrying out basic truck maintenance.



Activity 6: Identifying task specific safety problems in your workplace using a checklist

Discuss this task with your employer.

Ask for a checklist which can be used in your workplace to inspect or identify the hazards/safety rules associated with one of the previously mentioned activities or an activity of your choice. The checklist should ideally be one which already exists in your workplace.

If this is not available, obtain and use a suitable checklist developed by, for example, the transport industry or relevant OHS authorities. Alternatively, you can develop your own checklist from the sample checklists.

Use the checklist to identify whether the safety rules are being implemented properly and/or safety problems exist.

Talk to your trainer or supervisor about any action that needs to be taken in your workplace to improve the safe working rules associated with the operation you have investigated.



Recording transport health and safety problems

As a supervisor, it is important to record and report information on occupational incidents, disease and injury to help you monitor the emergence and control of workplace hazards. You also have a legal obligation to record detail on certain types of incidents and to report particular incidents to the relevant OHS authority.



Activity 7: Reportable incidents, accidents and dangerous occurrences

List the types of incidents, accidents and dangerous occurrences which are required to be reported to occupational health and safety authorities under the occupational health and safety legislation.

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Hint: Comcare (the Commonwealth occupational health and safety authority) has published the booklet Notification and reporting of accidents and dangerous occurrences: Reporting guidelines. This booklet sets out what is legally required to be reported and how. Contact Comcare for a copy of these guidelines. Contact your state/territory occupational health and safety authority for similar information under their legislation.)



Activity 8: Recording workplace incidents on standard forms

With the help of your employer, obtain a copy of the following forms:

• incident/dangerous occurrence report form from the local occupational health and safety authority

• workers’ compensation claim form from your claims agent • your employer’s incident report form.

Using a scenario of your choice in which a person is assumed to have been injured while working in the transport industry, fill out each of the forms. (Make sure you write on each of the forms ‘sample incident only’).

Discuss with your employer any difficulties you have in completing the forms.



Accident investigation

Investigating workplace incidents (including incidents in which people were injured, property was damaged, ‘near misses’ that had the potential for people to be hurt and/or property damaged) is more complex than simply looking at a situation and saying someone, for example, slipped on oil.

To carry out an investigation you must look more deeply into the situation. You need to determine why the oil was spilt, why it was not cleaned up off the floor, and so on.

In particular, you need to identify:

• what started the sequence of events that made up the incident

• the sequence of events involved in the incident

• the final thing that happened

• the nature of any particular chemical, product, process or equipment that was involved

• who was involved, and so on.

You need to look at the site of the accident and talk to the people involved in the incident under investigation, and any observers. You may need to read through the work rules associated with the task to find out if action has been taken in the past to prevent such an incident occurring.

Depending on the jurisdiction you work in, you may need to carry out the investigation along with the area’s health and safety representative, a health and safety committee member or a workplace health and safety officer.

Accident investigations are carried out to find out why an incident occurred. They are also carried out to identify what can be done to prevent similar accidents in the future.



The following table summarise the key steps involved in investigating incidents:

Steps to be taken Special note

Check site. Secure the site; government inspectors check if need to inspect and arrange for this to occur. Ensure other workers are not at risk of injury.

Interview co-‐workers and injured person as soon as possible.

Use checklist to ensure full history is obtained.

Observe the task being performed.

Observe for failures in the system; i.e. What were some of the factors that could have contributed to the accident?

Draw a diagram of the site. Include: • layout • work operations • materials involved • how the accident happened.

Discuss incident with health and safety committee.

Did failures occur due to: • poor training methods? • poor design of safety equipment? • poor machinery design? • lack of warning signs? • insufficient maintenance? • work flow problems? • unsafe operation of equipment?

What action can be taken to avoid the same accident?

Communication actions to relevant people in the workplace.

What questions should you as a trainer ask when investigating incidents? These questions may help you.

1. Who:

• was injured?

• saw the accident and what did they see?

• was working with the injured person?



• else was involved (and how)?

• was the person’s supervisor?

2. What:

• is the injury/damage/potential injury?

• was the worker doing at the time of injury?

• machinery/tools were involved in the incident?

• was the worker’s task and were they following procedure?

• communication took place between worker, trainer and/or co-‐workers prior to the accident?

• action had been taken to prevent the incident?

• previous near misses or similar incidents have occurred?

• personal/protective equipment was in use (was it adequate)?

3. When:

• did the accident occur/damage become evident?

• did the person commence the job?

• did the person last receive an explanation of the hazards?

4. Where:

• did the injury/incident occur?

• was the trainer at the time?

• were the witnesses at the time?

5. How:

• did the injury occur?

• could the incident/injury have been prevented?

• could changes in the way the job was done, machinery, plant or equipment have prevented the accident?



6. Why:

• did the incident/injury occur?

• did communication fail?

• was training not given?

• were unsafe conditions permitted?

• was the hazard not identified?

• was personal/protective equipment not provided or used?

• was the way the job was done unsafe?

• was the injured person in that location at that time?

• were specific safety instructions not given?



Activity 9: Carrying out accident investigations

Identify a recent incident which occurred at your workplace and investigate it.

Either:

• obtain from your employer a copy of your workplace accident investigation form/procedures to be followed and complete the form;

or, if your employer does not have a form: • write the details of the incident (who?, what?, when?, where?,

why?) and the prevention measures to be taken in the space provided below. Use a sketch if necessary to highlight the location of relevant parts/people in the incident.

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Reporting OHS problems

From the previous activities, you have now built up a portfolio of information which deals with the identification, assessment and control of hazards in the workplace. Although it is important that you know what is causing problems in your work area, your employer and the people you supervise also want to be informed of your findings.

You may have to present your findings in writing or verbally.



Activity 10: Reporting OHS findings – written and oral

Prepare a written report to go to either your employer or to the occupational health and safety committee on an incident investigation you carried out. In the report propose the controls to be implemented in the workplace to prevent such an incident occurring again. Verbally present the report to your employer or the occupational health and safety committee.



Section 3

How do you organise and maintain road transport safety procedures?



Section outline


Organising and maintaining road transport safety procedures.



Organising and maintaining road transport safety procedures

One of your main responsibilities as a trainer is to organise and maintain good health and safety practices among those you supervise. A guide to accepted practices can be found in your employer’s safety procedures manual.

Safe work and emergency procedures, sometimes called ‘working rules’, must be in writing so new and existing staff alike can easily work out what they should do in any situation. Staff should not have to rely on their own or others’ memory of procedures to get it right.

Section 2 of this Learner’s Guide introduced the idea of work procedures being required in the workplace to cover such activities as transporting dangerous goods and handling tarpaulins. Your workplace might require additional safe work procedures for:

• housekeeping

• the use of Forklifts and other plant

• the use of personal protective equipment

• preventative maintenance procedures

• reversing

• accident reporting

• First Aid

• fire and emergency

• defensive driving.

If you work for a quality endorsed company or organisation, you will find safe work and emergencies procedures in the Quality manual.



Activity 11: Written safety procedures (rules) in your workplace

Identify and list all written safe working procedures you have in your workplace in the space below.

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Activity 12: Writing hazard specific work procedures (rules)

Identify a hazard in your workplace for which there are no written work rules.

Write up some procedures (in draft form) for working with the identified hazard to ensure people will not be injured.

Trial these work procedures to check that they are useful.

If necessary, re-write the work procedures so that they can be understood and followed by all employees in your area.



Activity 13: Reviewing accident investigation procedures

Review the accident investigation procedures followed in Activity 9. Discuss with your employer any problems you had in using the procedures. Suggest ways in which the procedures could be improved so they are practical and allow you to get the information you need from the investigation.



Activity 14: Safety equipment procedures

Obtain a copy of your workplace’s procedures for dealing with one of the following:

• First Aid • emergency response (in the event of a dangerous goods or

hazardous substances spill on the road) • personal protective equipment.

Highlight the procedure you chose. In the space below, jot down some notes on how will you ensure that the procedure you chose will be implemented in your area? Discuss this with your employer.

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What type of maintenance and up-keep of safety equipment is required to ensure the procedures can be implemented when needed?

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What procedures will you take to ensure the necessary maintenance and up-keep activities are carried out? Develop procedures which set this out if they do not already exist.

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In this unit you have gained experience in identifying/monitoring workplace hazards. Occasionally, in the course of identifying hazards, you will find that workplace procedures are not being carried properly. This may be for a number of reasons, such as:

• the person did not know procedures existed

• the person could not understand the procedure and so did not apply it properly

• circumstances did not allow for procedures to be implemented as written

• procedures are faulty (eg the equipment may have changed since the procedures were written).



Activity 15: Monitoring workplace procedures

With your trainer:

Identify a circumstance in your workplace in which a written work procedure is not being used properly or consistently by the employees.

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Determine why the procedure is not being used properly and what you can do to either amend the procedure or encourage its use.

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Review implementation of the revised procedures/implementation strategy over a three month period and report to your trainer on its success. If further improvements are needed, identify strategies for dealing with them with your trainer.



Section 4

How do you promote road transport health and safety practices and procedures?



Section outline


Resolving safety problems

Promoting safety



Resolving safety problems

Consultation in the workplace on safety issues is a key feature of all Australian OHS acts. Depending on the jurisdiction in which you work, this may mean that you have to consult with any of the following people in resolving health and safety problems:

• health and safety representatives

• health and safety committees

• workplace health and safety officers

• employees doing the work.



Activity 16: Legislated requirements for consultation and issue resolution contained in the OHS Act

Using a copy of the Occupational Health and Safety Act relevant to your workplace (or other information about consultation and issue resolution provided by your local OHS authority) answer the following questions.

Who you should consult to deal with OHS problems (such as identification, assessment and control of health and safety problems) in your work area?

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When should you consult the identified people and how should you go about the consultation process?

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Activity 17: Consultation and issue resolution arrangements in your workplace

With your trainer, discuss the approach taken in your workplace to resolve safety problems and what is required by law.

Using the information gained in Activity 6, consult the appropriate people in your workplace and determine suitable controls and timeframes for actions to be taken to remedy the problems you identified.

Discuss your findings with your trainer.



Promoting safety

There are many ways in which safety can be promoted in the workplace. They include ensuring:

• people are properly trained in the work they are to do and in all safety aspects of that work

• safety is discussed not only at safety committee meetings but also as part of the general meetings you have with the people you supervise

• people you supervise know how to report safety problems and that when they do report problems, they are kept informed of what has been done to solve the problems

• safety procedures are written in clear, plain language and are readily available to employees

• safety resources, such as copies of the occupational health and safety legislation, checklists, minutes of safety committee meetings, safety newsletters, etc, are easily accessed by employees.

Such activities variously aim to raise people’s awareness, knowledge, understanding and commitment to safe working practices.

Other activities which are thought to have limited value in promoting safety are promotional strategies which focus on giving rewards (such as bonuses) for ‘safe behaviour’ and penalties for ‘unsafe behaviour’ (withholding bonuses). Other workplaces use posters, banners, stickers, etc, to promote safety.



Activity 18: Promoting safety

In consultation with your trainer and other relevant people in your workplace, develop a range of activities to promote one of the following:

• good manual handling practices (such as, handling tarpaulins, loading trucks)

• defensive driving • reporting hazards • any other issue of your choice.



Activity 19: Who is responsible when something goes wrong?

Locate and read the emergency procedures that apply to your work area.

Use the map to find the two nearest exits from where you work. Show your trainer where the exits are on the map. Take your trainer to these exits and also to the area that you are to assemble following an evacuation.

Imagine that a fire has started in your work area. It is well under way before anyone notices. You suddenly notice the fire and can see that it is dangerous. Referring to the emergency procedures, work through what are your actual responsibilities. Practice your role as far as you can.

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How should accidents/incidents/injuries be reported and recorded?

Making your workplace safe and healthy means that you should try to stop accidents before they happen. The following kinds of accidents and incidents must be reported so that something can be done to improve the situation.

• Near misses – something goes wrong but no-‐one gets hurt and nothing is damaged. The incident could have injured someone or damaged property.

• Property damage – no-‐one is hurt but there is some damage to plant or equipment. Someone could have been hurt.

• Minor injury – one or more workers is hurt, including cuts, strains, sprains and bruises and other injuries which require First Aid. No time is lost from work except for rest and treatment. There may also be property damage.

• Serious injury – one or more workers are killed or injured badly enough to require hospital treatment or admission. One or more workers lose time from work. These injuries must be reported by the trainer to the authorities.

What happens if these incidents are not reported?

If an accident or incident is not reported a more serious event is likely to occur. As well as injury and time lost from work, every accident has a major effect on the company. Effects can include:

• damage to plant and equipment

• distress to other employees

• delay in getting orders out to customers

• cost of finding and training a new person for the job, even if only for a short time

• increased insurance premiums

• medical and rehabilitation costs.

Injuries that seem minor could develop into serious conditions at a later time if not reported and treated immediately.



Activity 20: Reporting and recording incidents

Find out about accidents and ‘near misses’ in the workplace industry by talking to your trainer and co-workers. Write these down below. Mark the ones that you think would be the most common.

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Write in your own words company’s procedure for reporting accidents, incidents, or illness. Check this with your trainer.

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Get a copy of your company’s accident/incident reporting form. If this is not possible use the one from the Additional Resources section of this booklet. Imagine one of the incidents above has occurred and someone has been injured. Fill in the form as if you were the person involved. Show this form to your trainer who can help you with any questions you have about filling it in properly.



Section 5

How can I make sure the housekeeping gets done?



Section outline


Identification of household tasks

Housekeeping standards

Allocation of housekeeping tasks

Monitoring of housekeeping

Communicating with the work team



Identification of tasks

Work in the workplace is continuous. You get one job organised and finished then look for time for a breather, but the next job is ready to go and needs to be done now.

In fact the situation is often more complicated. Jobs are often queued up, unexpected events happen and urgent jobs need to be picked before anything else is done. All of this has to be coped with in some way.

Housekeeping is just the same. One housekeeping task follows another, and keeping a busy workplace clean and tidy is a job that never comes to an end. Housekeeping has to be worked into the daily work schedule so there is a balance. The housekeeping work must be done and the employee’s working environment must kept clean, healthy and safe as well.

Housekeeping therefore needs a systematic approach. You need to make sure:

• all tasks are covered

• all tasks are done when they need to be done

• you allow enough time for each task

• you identify and make available any equipment and material

• you have clearly decided on the location where the housekeeping is to be done

• the system covers unexpected events.

You can probably guess that the first part of this systematic approach is to develop a plan. How this is done is really up to your workplace and work team. Here are a few suggestions:

• brainstorm at a team meeting

• one person comes up with a list and then discusses it with other team members or the whole work team

• circulate a draft list of tasks to team members for comments

• look at all the work processes and list the housekeeping tasks for each

• check with another work team or work area as to how they identify their tasks and what they are



• get input from others in the company/organisation such as any Health, Safety and Environment Officers, employees with specific cleaning duties, and cleaning contractors

• walk around the workplace with a pen and paper, listing housekeeping tasks that need to be done

• a combination of any of the above.



Activity 21: What needs to be done?

For the area you work in, make a list of all the housekeeping tasks that have to be done. Show this list to another member of your work team to see whether there is anything you may have left out.

For each task decide: • how often it needs to be done • time taken for the task • equipment, tools and/or materials required • where it needs to be done.

Task How often Time taken Equipment, tools, materials

Where

There is feedback on this activity at the back of this Learner’s Guide.



Allocating the tasks

Many workplace employees think of housekeeping as a shared responsibility of the whole work team. Cleaning up is seen as teamwork, with people looking out for others as well as themselves. The common philosophy is to leave a work area and any equipment in a condition that you would like to find them in yourself.

Other organisations have special housekeeping duties allocated to individual employees such as a storeperson.

Some workplaces contract out some or all of the housekeeping, others have a combination of the above.

Whatever system of allocating the housekeeping tasks a workplace uses, it is important that:

• tasks are done as necessary

• tasks are done to the expected standard

• housekeeping tasks do not interfere with the functioning of the workplace.



Activity 22: Giving out the tasks

Think about your work team and their goals. Consider the work schedules, skills, specific needs, and roles of team members.

In Activity 8 you made a list of housekeeping tasks that the whole team is responsible for.

Work out how you would allocate these tasks to team members.

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Would you trial this arrangement and get feedback from the work team or would it be permanent with each particular job?

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Environmental requirements

All States, Territories and the Commonwealth have legislation that concerns protecting the environment. Pollution of the atmosphere, water, soils, generation of noise and the disposal of wastes are strictly monitored and licensed.

Waste audits and waste management plans

The key aim of environmental management is to minimise waste. This should be your aim in the workplace too. Many workplaces have conducted a waste audit to record and analyse all solid, liquid and gas wastes that have to be removed from the site. This includes wastes caused through spilt or leaked products such as chemicals and oils.

After the audit, a waste management plan is drawn up. It covers options for minimising waste and strategies for handling, storing, treating and disposing of wastes. Such options include:

• a system for preventing run-‐off into the general drainage system (this is done via what is known as a triple intercept trap)

• constructing bunded areas where contaminated fluids can be contained for later treatment and removal.

Recycling and resource recovery

Recycling and resource recovery are ways of minimising the amount of waste that needs to be either incinerated or put into landfill. Glass, steel, aluminum, paper and plastic can all be collected for recycling. The plastic pallets with raised edges/bunding for the containment of leaked products are an example of a product made from recycled materials.

Place bins/hoppers around the work area so that employees can sort waste as they go.

Recycling may be organised in conjunction with a specialist recycling company.



Prescribed wastes

The disposal of some wastes is strictly controlled by law. These wastes are called prescribed wastes. You will find a list of these wastes in the Additional Resources section of this Learner’s Guide.

You can see from the list that many materials commonly found in workplaces are prescribed wastes including:

• detergents

• containers and bags carrying hazardous compounds

• industrial plant washdown waters

• oil water emulsions/mixtures

• triple intercept trap effluent and residues

• waste-‐carrying vehicle washdown waters.

Storage and transport of these wastes is monitored by the cradle to grave approach. This is controlled by a system using transportation certificates. There are usually 5 copies of each certificate. Under this system:

• the producer of the waste has to state where the waste is going to and how it will be treated

• the transporter of the waste must be licensed and registered with the environment protection authority

• the producer, transporter, and storer or disposer must complete their sections of the certificate and send them to the relevant environment protection authority.



Activity 23: Monitoring housekeeping

Plan how you would monitor housekeeping for your specific work area. Remember, it’s not just getting the task done but having it done to the correct standard. This means OHS and environmental legislative standards as well your company’s own standards.

Include areas to be checked such as: • the workplace, work station, pathways, aisles and access • what visual checks will need to be made • questions you might ask team members • any checklists to be used • the system for, and response to, reporting hazards or potential

hazards.

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Communicating with the rest of the team

Communication has to be a two-‐way process for it to work.

The person giving the message and the person receiving the message need to have the same understanding of what has been communicated.

At work, communication is important. In this Learner’s Guide you will look at communication about health and safety and housekeeping. To prevent injuries and incidents it is critical that accurate information is given and understood by all.

Examples of health and safety information are:

• the company’s health and safety policy

• the location and nature of hazards in the workplace

• hazard control measures used, including safe work procedures and any protective equipment required, and procedures for their safe operation or use

• injury/incident reporting procedures

• consultative structures, such as designated work groups, the names of health and safety representatives, health and safety committee composition and function

• procedures for resolving health and safety issues

• emergency and First Aid procedures

• safety signs and symbols.

The person sending the message has to make sure the message has been received and understood. Messages may not be understood for a number of reasons. There may be physical difficulties such as noise or the location of noticeboards, use of complicated language and specialised terms/jargon, language and literacy difficulties. Legislation states that you must provide health and safety information to everyone. Therefore you have to find ways around any communication problems.

You can send messages in different ways. Research has shown that the most effective way of communicating information at work is using an oral explanation combined with a practical demonstration. Written communication is to be used as a back-‐up only because there is no opportunity to ask questions or check understanding when you communicate in writing.



The following key points apply to workplace communication:

• information should be in clear and plain language eg ‘DO NOT ENTER’ is clearer than ‘ENTRY BY UNAUTHORISED PERSONNEL PROHIBITED’

• terms common to the workplace should be explained and used

• the same sign or words should be used to convey the same message throughout the workplace eg ‘HEARING PROTECTION AREA, DESIGNATED NOISE AREA, HEARING PROTECTION MUST BE USED’ can all be used to convey the same message. A picture safety sign may better suit all workers regardless of their literacy and language skills. Australian Standards exist for both verbal and pictorial safety signs

• for major language groups, written and verbal instructions and signs may need to be in a bilingual form if picture signs are unsuitable

• information for minor language groups may need to be translated and given to each employee or posted in an appropriate place.

Information will need to be given as part of induction and then on an ongoing basis. Examples include changes to procedures and standards, operation of new equipment, refreshing of emergency procedures.



Activity 24: How can I communicate so that tasks get done well?

Communicating with your work team is essential. You will need to get across to them knowledge, skills and attitudes regarding housekeeping and OHS. Then they can do the work to the required standard. In this activity you will consider different ways of communicating OHS or housekeeping responsibilities with in your work team.

Choose the message you want to communicate from the following: • regulations and enterprise standards for housekeeping and

OHS • standard operating procedures for housekeeping and OHS • environmental guidelines and issues including waste

management, waste disposal and atmospheric conditions.

Prepare one example each of the following communication strategies: • written (instructions/notice) • oral (talk/discussion) • visual (poster/sign).

Check that: • the message you want to send is being understood • the language you use is clear and plain • you use terms common to your workplace • you have taken care of any language difficulties • team members have an opportunity to ask questions and give

feedback.



Ask your trainer to observe you deliver or present these to your team. Make sure you get feedback from your team and your trainer. Summarise the feedback in the spaces provided.

Written

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Oral

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Visual

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Section 6

How do I meet my responsibilities for equipment?



Section outline


Cleaning and storing of housekeeping equipment

Maintaining, using and safety testing housekeeping equipment

Safety equipment and other resources



Housekeeping equipment

So far you have explored housekeeping tasks and the standards to which they need to be done. It is important that the equipment used for housekeeping is properly cared for.

Correct storage is important if the equipment is to be ready, working and available when you need it. This is both for everyday use and when something unexpected happens such as a product spill.



Activity 25: Where is it?

In Activity 8 you made a list of housekeeping tasks and the equipment and materials needed to do them.

List the location of each item of housekeeping equipment used by your team. This could be presented using a diagram.

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Evaluate the storage system. Can you make any suggestions for improvement? Outline these suggestions.

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Correct use and checks needed

If you are going to be responsible for assessing damage to equipment and checking it for safety then it is important to know how to use the equipment. If you know how an item of equipment works then you will find it easier to recognise when it is not working properly.

Most equipment comes with operating instructions from the manufacturer. You can use these instructions to write safe operating procedures for the employees who will be using the equipment.

The systematic approach to the organisation of housekeeping can be carried through to the use and maintenance of equipment.

There are three stages to consider:

• before use

• actual operation

• after use.

Before use procedures need to cover:

• selecting the right equipment for the job

• preparing yourself and the equipment

• making the work area safe

• moving the equipment to where it is to be used

• completing any pre-‐start procedure.

Actual operation of the equipment covers:

• starting up the equipment

• doing the job

• getting any faults fixed

• shutting down the equipment.



After use you need to:

• clean and correctly store the equipment

• report any malfunctions, damaged parts or problems and organise suitable repair

• record the use of the equipment.

As well as getting equipment fixed when something goes wrong a system can be set up to make sure equipment is regularly serviced and tested. If preventative maintenance is done by following a schedule, most malfunctions will be prevented.

By thinking about the things that can go wrong with equipment and referring to the manufacturer’s manuals you can draw up a plan for maintenance.



Activity 26: A stitch in time

You should already be competent at using a range of housekeeping equipment and materials. These might include brooms, industrial vacuums, scrub down equipment, industrial hoses, non-technical tools, basic solvents and degreasers.

Review your competence with this equipment. Arrange some refresher training if you think this is necessary.

Find the manufacturer’s instructions for periodic safety testing of the items of equipment used by your work team. With your trainer or someone with technical/maintenance knowledge and skills, practise the maintenance checks.

Once you feel happy doing the checks, draw up a schedule for these routine checks to be done according to the manufacturer’s manual. Show this schedule to your trainer.

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Safety equipment and other resources

Some equipment is provided only for safety reasons. Personal protective equipment (PPE) is an example of this. Examples of PPCE are given in section four of this Learner’s Guide.

Other special items of equipment to control health and safety hazards include:

• pallet lifters and trolleys

• portable warning signs such as ‘cleaning in progress’ or ‘slippery floors’

• warning chain and guideline posts

• safety traffic cones

• safety mirrors

• expanding barrier guards and

• traffic and parking bollards

• barricade tape

• lock-‐out labels, tags and devices

• extinguishers and other fire fighting equipment

• body harnesses and assemblies

• chemical spill kits

• personal alarm systems

• dust extractors and portable ventilation systems

• eye/face wash and showers

• breathing apparatus

• spark-‐preventing bonding and grounding wires.

Many of the items above could be required for housekeeping tasks depending on the actual workplace and the nature of any hazards. It is important to spend some time thinking about what could go wrong and whether protective measures have been taken.

To work out what safety equipment is needed you might have to get advice from other people. These people may be from inside your organisation or from outside.



Outside information could come from companies similar to yours, the trainer organisation that your company belongs to, the OHS area of any relevant unions, or suppliers of safety equipment.

Outside organisations may send you written information. This could include booklets, journals, manuals, union and government publications.



Activity 27: Resources available

You have already identified the equipment necessary for the housekeeping tasks in your area in Activity 8. Have another look at that list. Think carefully about the hazards involved and imagine the worst health and safety issues that could occur while the person is doing the task.

Are there any extra items of safety equipment that might need to be considered for this task?

Make a list of them.

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Show the complete list to two other team members. Ask them to comment on it and to suggest anything you may have left out.




Additional resources



Documents

Document 1: Sample hazard checklist



Document 1 continued



ISSUE RESOLUTION PROCEDURE

Page 1 of 1

Document No: OHS – 003 Issue Date: 29 June 95

The following issue resolution procedure is the one that has been agreed upon by management and employee representatives at XXXX. The objective of the agreed procedures is for the most speedy and effective resolution of all OHS issues, as and when they arise. It is the responsibility of line management to resolve issues in their workplace. The agreed procedure is as follows: Step 1: Where an employee identifies an OHS issue they should raise it with

their immediate trainer. The employee or trainer should inform both the management and any OHS representative for the designated work group.

Step 2: The issue should be dealt with as soon as possible after being reported. If it cannot be rectified immediately then a solution should be implemented as soon as practicable. At a minimum, interim measures should be put in place to prevent any adverse consequences until such time the issue can be satisfactory resolved. It should be noted that in deciding the extent of concern a specialist may need to be engaged for advice, (e.g. hygienist for air monitoring).

Step 3: Where an issue or a life threatening situation is not being addressed by the organisation, the OHS employee or management representative may make contact with a Government Inspector. The Inspector may direct that the issue be addressed and issue appropriate Notices.

Step 4: The issue should be communicated to the OHS Committee who will decide on the extent of advice to other work groups. This communication should be formal using a hazard/issue report form as outlined in OHS – 007 Procedure.

Step 5: Solutions should be recorded as well as being passed on to relevant employees for their information.

Authorised by: Date:



Prescribed wastes

• Abattoir effluent • Acids and acidic solutions • Adhesives (excluding solid inert polymeric materials) • Animal effluent • Antimony and antimony compounds • Arsenic and arsenic compounds • Asbestos (all chemical forms) • Azides • Barium and barium compounds • Beryllium and beryllium compounds • Biocides • Boiler blowdown sludge • Boron and boron compounds • Cadmium and cadmium compounds • Caustic solutions • Chlorates • Chromium compounds • Containers and bags containing hazardous compounds • Copper compounds • Detergents • Distillation residues • Dyes • Electroplating effluent and residues • Filter backwash waters • Filter cake sludges and residues • Fish processing residues • Fly ash • Food processing effluent • Grease interceptor trap effluent and residues • Heat treatment salts • Heterocyclic organic compounds containing oxygen,

nitrogen or sulphur Hydrocarbons and their oxygen, nitrogen or sulphur compounds

• Immobilised waste • Industrial plant washdown waters • Infectious substances • Inks • Inorganic cyanides and cyanide complexes • Inorganic halogen containing compounds • Inorganic sulphur containing compounds • Isocyanate compounds (excluding solid inert polymeric

materials) • Laboratory chemicals • Lead compounds • Lime neutralised sludges • Lime sludges • Materials or equipment contaminated with infectious

substances • Mercaptans • Mercury and its compounds and equipment containing

mercury

• Metal finishing effluent and residues • Methacrylate compounds (excluding solid inert

polymeric materials) • Nickel compounds Oil interceptor sludges • Oil water emulsions • Oil water mixtures • Oils • Organic halogen compounds (excluding solid inert

polymeric materials) • Organic solvents • Oxidising agents • Paint sludges and residues • Perchlorates • Peroxides • Pesticides • Pharmaceutical substances • Phenolic compounds (excluding solid inert

polymeric materials) • Phosphorus and its compounds • Pickling liquors • Polychlorinated biphenyls and related materials

and equipment containing polychlorinated biphenyls and related materials

• Polymeric latices • Poultry processing residues and effluent • Reactive chemicals • Reducing agents • Resins (excluding solid inert polymeric materials) • Saline effluent and residues • Scallop processing residues • Selenium and selenium compounds • Silver and silver compounds • Solvent recovery residues • Surfactants • Tallow • Tannery effluent and residues • Tars and tarry residues • Tellurium and tellurium compounds • Textile effluent and residues • Thallium and thallium compounds • Timber preservative effluent and residues • Treatment plant sludges and residues (excluding

sewage and septic tank sludges and residues) • Triple interceptor trap effluent and residue • Vanadium and vanadium compounds • Vegetable oils • Waste, other than those already specified, which

pose an environment hazard • Waste-carrying vehicle washdown waters • Wool scouring effluent and residues • Zinc compounds



OHS AND ENVIRONMENTAL POLICY

Page 1 of 1

Document No: OHS – 001 Issue Date: 29 March 95

Commitment XXXX recognises its moral and legal responsibility, in particular to the Occupational Health and Safety Act 1985, to provide a safe and healthy work environment for employees, contractors, customers and visitors. This commitment extends to ensuring the organisation’s operations does not place the local community at risk of injury or illness.

Objectives The policy aims to: • provide safe plant and systems of work • provide written procedures and instructions to ensure safe systems of work are

implemented • ensure compliance with legislative requirements and current ‘state of knowledge’

standards • provide employees, contractors and customers with regular information, instruction,

training and supervision to ensure their safety • provide support mechanism which will assist employees with maintaining or improving

their psychological and physical health.

Responsibilities XXX recognises that management have the overall responsibility to provide a safe workplace. Each management representative will be held accountable for implementing this policy in their area of responsibility via their annual performance reviews. These responsibilities are contained in full in our Management OHS Procedure 002 but broadly encompass: • providing and maintaining the workplace in a safe condition • ensuring all ohs policies and procedures are implemented • actively promoting and being involved in those policies and procedures • providing the resources to meet their ohs commitment • employees will ensure that they: • follow all ohs policies and procedures • report all hazards to their trainer.

Consultation The organisation has total commitment to encouraging consultation and co-‐operation between management and employees. It will formally involve elected employee health and safety representatives in any workplace change which will affect the health and safety of employees in any workplace.

Authorisation The CEO will personally sign the policy.

Review The policy will be reviewed annually.




PERSONAL PROTECTIVE EQUIPMENT (PPE)

Page 1 of 2

Document No: OHS – 011 Issue Date: 29 July 95

The purpose of this procedure is to outline the standards relating to safe use of PPE. Use of PPE is considered as the ‘last line of defence’ in the hazard control hierarchy. PPE does not remove or control the hazard. The hazard still exists, it just limits worker’s exposure. Where it is necessary to use PPE&C then it must be carefully selected, used and maintained properly and monitored carefully. The following should be followed.

Hazard Identification Form

Before PPE is provided, a Hazard Identification, assessment, control and review of control Form contained in OHS – 010 must be completed to ensure that PPE is the necessary control option in the opinion of appropriate personnel.

Purchase specifications

PPE must conform to any legislative, Australian Standard and/or Industry Standard requirements or guidelines. Particular PPE items can only be purchased from suppliers who supply approved (AS or equivalent marking) PPE and are willing to provide the following service:

Advice on the PPE

Information relating to any test results

Advice on personal fitting, use, cleaning, maintenance and storage of PPE

Carry a range of sizes (if appropriate)

Information on the availability and need for replacement parts and when these are required

Demonstration of the PPE

Immediate replacement of any defective PPE

Individual PPE Procedures

Each item of PPE will have specific procedures outlining:

What the approved PPE item(s) is Issuing of PPE

Who will wear them (general or In what areas

exclusive use) Training and ongoing instructions needs

If there are specific precautions Replacement arrangements

What signage is required Supervision requirements

Who will clean and service them Any medical monitoring

Operator training requirements Regular inspection and if necessary

Storage arrangements Repair of PPE

Reviews of the need for and adequacy of PPE

All reviews will be in consultation with employees and reports submitted to OHS Committee.




PERSONAL PROTECTIVE EQUIPMENT

Page 2 of 2

Document No.: OHS – 011 Issue Date: 29 July 95

Training

All personnel required to wear PPE will be provided with training prior to use. Ongoing training will also be provided. Training for all personnel involved in the successful operation of the PPE program (e.g. users, selectors, buyers, storekeepers, maintenance staff, supervisors, trainers) will also be provided.

PPE&C Program

A person must be nominated to be responsible for the PPE program. Their name and contact number must be available to all staff involved in the program. The PPE program must be monitored and evaluated regularly.

Compliance

Compliance to each specific PPE procedure by individual should be recognised. Where there is non compliance this must be investigated to ascertain the reason(s) and handled in accordance with personnel procedures.




HAZARD REPORTING

Page 1 of 1

Document No.: OHS – 034 Issue Date: 29 June 95

ORGANISATION NAME INCIDENT/HAZARD REPORT NO: 001 Reported by Name: ___________________ Position: ___________________ Date: ________ Reported to Name: ___________________ Position: ___________________ Date: ________ Department/Area: _____________________________ Subject ( ) Incident ( ) Near miss ( ) Hazard ( ) Hazardous Work Practices Details of Incident/Hazard ____________________________________________________________________________

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Corrective or Recommended Corrective Action ____________________________________________________________________________

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Signature: ______________________ Date: _________________ Copy given to: Management (name) _______________________________________

Employee Health & Safety Representative (name) ________________

OHS Committee Chairperson ________________________________

Other (specify name) _______________________________________




Workplace Inspection

Place Date Time

Physical Noise Vibration Light UV radiation Heat or cold Machinery Slips and trips Drops and impacts Falls Projectiles Other Ergonomic Posture Furniture Manual handling – lifting technique – repetition

Mechanical aids – weight – frequency

Workplace layout – bench height – accessibility

Other Chemical Labels Containers MSDS Work practices Storage Disposal Liquid Gas Solids, dust Personal protective equipment

Other



Place Date Time

Psychological Pace of work Public/customer contact Variety of work Work overload Work underload Planning Work methods Resources Other Biological Bacteria Viruses Plant materials Animal materials Diseases caught from animals

Other Organisational Emergency procedures Policy and procedures H & S Committee H & S Representative Quality management Other

(This checklist is reproduced from the Participants Workbook for the Health & Safety Representative and Supervisor 5-‐Day Training Course by Holmesglen Institute of TAFE).



ORGANISATION NAME INJURY REGISTER NO: 001 Surname: ________________ Other names: _________________ Age: _____ Marital Status: ________________ Gender: Male ( ) Female ( ) Department/Area: _________________ Date of injury: _______ Time: ______ Description of injury: Injury Type: eg cut, strain, burn etc. _____________________________ ____________________________

_____________________________ ____________________________

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_____________________________ ____________________________

Accident location: _______________________________________________ Witness: (name and contact number or address) 1. 2. Date of entry: _____________ Employee signature: _____________ What other forms have been completed?: Notice of Accident ( ) Investigation Report ( ) Workcover Form ( ) If any of these forms have been completed, have copies been forwarded to? Section Manager ( ) Employee Health & Safety Representative ( ) OHS Committee Chairperson ( ) Other ( ) (Specify) This form must be forwarded to _____________ within 24 hours of the accident.



Feedback on activities

The responses provided in this section are suggested responses. Because every workplace is different, your responses may vary according to your specific workplace procedures, the equipment available and the nature of the business.



Activity 21: What needs to be done?

Housekeeping task

Location How often

Time needed

Equipment required

Materials required

Floors swept/ vacuumed

Work area A and B

Daily 30 mins Mechanical sweeper, brooms

Clearing up work area

Work area A

Twice per shift, on continuous basis

15 mins Trolley, brooms, brush and shovel

Wash down areas

Local work area, benches

Monthly 1 hour Buckets, sponges

Hot water, detergent

Forklift cleaning Bypass drain areas

3 monthly 30 mins each

High pressure hose, sponge


Cleaning oil drops from trucks

Loading areas

As occurs 15 mins High pressure hose, broom

Degreaser, saw dust

Cleaning oil spills from stock-pickers and Forklifts

Workplace area

As occurs 10 mins Broom Saw dust

Wipe over shelving

Racking area

6 monthly 1 hour per section

Sponges, buckets


Cleaning up of product spills

All areas As occurs 10 mins Broom, brush and shovel

Depends on nature of product, as per Material Safety Data Sheet for Dangerous Goods e.g. saw dust, sand, vermiculite, ‘cat litter’

Waste removal Bin and hoppers

Twice daily or as needed

10 mins

Rubbish removal e.g. broken pallets, cardboard, plastic, strapping

Order assembly area

Twice daily and as needed

10 mins Recycling bins, compactor



Housekeeping task

Location How often

Time needed

Equipment required

Materials required

Vermin control Workplace area

Continuous Bait stations

Routine maintenance on housekeeping equipment

As per scheduled maintenance and pre-start check

Depending on task

As per schedule eg hand tools

e.g. oil, fan belts

Water run-off from wet trucks

Loading area

As occurs 10 mins Broom Sawdust

Activity 22: Giving out the tasks

Team meeting to discuss duties. Present draft. Get support of team.

Task Team member

Keep own work area clean and tidy All

Vermin control Person A and B or contractor

Cleaning up of product spills, oil drops, water Person who discovers

Rubbish removal Rotate weekly between all team members

Recycling of cardboard/plastic Rotate weekly between all team members

Scheduled maintenance on housekeeping equipment

Designated trained personnel/operators

Operation of mechanical sweeper/vacuum cleaner

Designated and trained operators or contractors



Activity 23: Monitoring housekeeping

Your answers will vary according to your workplace. You might have included: • plan of workplace developed • standards obtained eg health and safety, environment,

company • workplace inspections using checklist • random visual and verbal monitoring • hazard reporting system put in place with procedures for action.

Activity 25: Where is it?

• Location of housekeeping items presented in a list or on a diagram.

• Storage may have to be moved from a traffic area, dusty or contaminated area, away from an eating area, to an area not exposed to weather, etc.

Activity 26: A stitch in time

Item Identifying number

Date Type of Maintenance:

inspection

servicing

adjustment

replacement of worn parts before failure

Other maintenance performed

Parts used Signature

• Planned preventative maintenance can be recorded in a table like the one above.



Activity 27: Resources available

• Items of safety equipment may be selected from those listed in the text.

tlif307c - implement and monitor ohs procedures - learner guide

Documents

monitor procedures

procedures section

procedures page

monitoring procedures

monitoringauditing procedures

aboutthis learners guide

safety problems

road transport health