tivoli © 2010 ibm corporation ccmdb 7.2.1 new features for ccmdb august 2010
DESCRIPTION
Tivoli Software © 2010 IBM Corporation 3 CI Baselines What is a Baseline: “A configuration baseline is a snapshot that represents an approved configuration at a particular time that people can reference, compare to, and apply changes to in a manner that is understandable.” Business Value: Provide IT standardization by easily taking a snapshot, at any time, of CIs to produce an approved configuration. Ability to quickly detect changes to those approved configurations Configuration Baselines Authorized CIs Name: May Baseline Date: 5/1/ Name: June Baseline Date: 6/1/ Server1 Baseline Payroll Service Baseline Server1 Baseline Payroll Service BaselineTRANSCRIPT
Tivoli
© 2010 IBM Corporation
CCMDB 7.2.1
New Features for CCMDB
August 2010August 2010
Tivoli Software
© 2010 IBM Corporation
CCMDB 7.2.1 At A Glance
CI Baselines CI Interested Parties Change Scheduler Change Process Automation Virtualization Release Process Manager Workflow Improvements Other Enhancements
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Tivoli Software
© 2010 IBM Corporation3
CI Baselines
What is a Baseline:“A configuration baseline is a snapshot that represents an approved
configuration at a particular time that people can reference, compare to, and apply changes to in a manner that is understandable.”
Business Value:Provide IT standardization by easily taking a snapshot, at any time, of CIs
to produce an approved configuration. Ability to quickly detect changes to those approved configurations.
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Configuration BaselinesAuthorized CIs
Name: May BaselineDate: 5/1/09
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Name: June BaselineDate: 6/1/09
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Server1Baseline Payroll Service
Baseline
Server1Baseline
Payroll ServiceBaseline
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CI Baselines Cont.CCMDB 7.2.1:A new Baseline application for:• Creating a Baseline for a set of CIs
at a particular time.• Creating a new Version of an
existing Baseline.• Comparing a Baseline to what is
discovered in the Actual CI Space and viewing the results.
Tivoli Software
© 2010 IBM Corporation
CI Interested Parties
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Business Value:Ensure all parties involved with a CI are notified before Changes or Releases are executed to ensure the least impact to the Business.
CCMDB 7.2.1: The owner of CI can be a Group or single Person. A new Interested Parties list has been added to the CI application.
Our Change process and Release process (or any other process) can notify everyone in the list when a Change or Release is approved against that CI. Additional notifications can also be easily added.
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Change Scheduler
Business Value:Change Management users need to be able to easily and accurately schedule all
tasks in a Change to provided planned outages in times where the Business will be least affected.
CCMDB 7.2.1: New Graphical Scheduler application
– View all available times and conflicts in a Gantt Chart– Improved visualization of schedule constraints– Constraints now include resource availability
Schedule all tasks of a Change Project-based scheduling What-if scheduling
– Work with several projects to try different possibilities– Select one to use for schedule dates
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Change Scheduler Cont.
Resource Constraints
Chart
View entire Change and individual tasks
for that Change
Easily zoom in or out to change the time scale.
Predecessor constraint indicator
Tivoli Software
© 2010 IBM Corporation
Change Process Automation
Business Value: Allow customers to easily standardize and pre-approve routine (low risk) Changes
to process them quickly and therefore allowing them to focus on their high risk Changes
Automated Risk, Impact and Priority calculation that drive the Change process flow to ensure the Changes get processed quickly, accurately and there is minimal impact to the Business.
CCMDB 7.2.1: Automated calculation of key process drivers
– Risk: Based on impact & probability of failure– Impact: Based on outage impact & maximum assessed impact– Priority: Based on impact and urgency
Automatic process adjustment based on these calculated values– Standard Change– Emergency Change– Normal Change
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Automatic Impact Calculation
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Overall impact is now calculated automatically (in the ootb) Change workflow.
1. It uses individual impacts provided by each assessor on a Change.
2. It also uses the business impact for each of the target CIs of the Change (a new field has been added to CIs to capture their impact).
Sub-processes of the end to end ITIL Change workflow.
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Automation based on Change Type
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1. Change Type (Standard, Emergency, Normal) can now be set in your Change templates (job plans).
2. The type is then validated using the impact and risk of the Change and will be automatically adjusted, if needed.
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Different Process Flows based on Change Type
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Standard
Emergency
Normal
Change Type determines the Change process followed.
This is default behavior though is easily configurable.
Existing customers can choose to take advantage of new updates or continue to use their existing processes.
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VirtualizationBusiness Value:Make it easier and quicker to view, understand and determine impact on Virtual CIs.
Make it easier and quicker to process Changes on Virtual CIs. CCMDB 7.2.1: Additional discovery capability on Virtual CIs, using TADDM, that can be imported into
your Actual CI Space. This includes Vmware/AIX & Pseries systems. Improved Promotion scope for Virtual CIs. Automated Impact Analysis includes Virtual CIs and their relationships to physical CIs
to allow you to determine impact in your Virtual environment without any configuration. Fully automated Standard Change, preapproved without requiring manual assessments
and approvals for Virtual CIs, as well as physical CIs.
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Tivoli Release Process Manager
CCMDB 7.2.1 now contains Tivoli Release Process Manager (TRPM) as a chargeable component of the CCMDB
– Provides a centralized packaging for Change, Configuration, and Release Processes
– Single Install– Multi-Customer enabled
An end to end solution – Incident– Problem – Change– Release – Deployment
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Workflow Designer
• Updated Graphical Canvas• Explorer List View• Navigation improvements
Workflow Admin• Power App w/Explorer• Audit - Manage ALL WF Instances• Log action results• Navigation improvements
Workflow Launcher (New)
• Explorer interface
Improved OMP Integration• Classify and parameterize Workflows• Classify Actions• Custom Scripts as new Action type• Pluggable, re-usable actions via configuration• Improved logging/debug
Tpae Workflow
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Automation Scripts
• Usability improvements
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Workflow Improvements
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Enhanced Workflow Designer – Explorer View
Workflows
Tree view based on classification of workflows.
User has selected “On-Board Employees -> On-Board Summer Co-op”
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Refresh WF Designer Canvas as iLog-based Applet
Flyover
Node Flyover
Node Flyover
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Other Enhancements
Install Improvements – continue the journey– Launch pad concept – much easier– Easy access to documentation and help center
Serviceability Enhancements– Logging and Tracing– Backup and restore environments – Recovery from failed Install
Performance enhancements on importing and promoting CIs