Title Page

Short Reference guideShort Reference guideGSA/Customer version 1.97GSA/Customer version 1.97

CMS (Capacity Management System)CMS (Capacity Management System)

DHL BRU IT DWS

CMS Short Reference Guide

DHL BRU IT DWS

Table of Contents

Overview

Using CMS

CMS (Capacity Management System) 1-1

Log on to CMS 2-2

Create Booking 2-3

Search Bookings 2-5

Edit Booking 2-7

Cancel Booking 2-9

Copy Booking 2-11

Useful Information 2-12

DHL BRU IT DWS 1-1

Overview

Capacity Management System.

The ACS Capacity Management System (CMS) has been developed in order to allow an easy and fast way to Manage Bookings.

The bookings can be entered manually by DHL staffing, GSA’s / customers who use the Customer Booking part (Available on http://aviationcargo.dhl.com), or through IATA messaging.

The booking requests will either be processed manually or automatically depending on the acceptation rules that have been entered in the system.

Printing, mailing and reply messaging to error and confirmations are available in the system.

This document covers basic booking agent functions in the order that they will be performed within CMS.

CMS Short Reference Guide

2-1

Using CMS

DHL BRU IT DWS

• Log On• Create booking• Search bookings• Edit booking• Cancel booking • Copy booking

CMS Short Reference Guide

2-2

Log on to CMS

DHL BRU IT DWS

Go to http://aviationcargo.dhl.com/capacity/app on a web browser (Internet Explorer or Mozilla Firefox).

Login in at the screen below.

CMS Short Reference Guide

Enter your username and password and ‘Log On’.

2-3

Create Booking

DHL BRU IT DWS

From the default ‘Booking’ menu, ‘New Booking’.

CMS Short Reference Guide

The booking entry screen will load as follows. Note that the booking entry screen is now split into different tabs. (Basic Information, DHL Routes etc.)

2-4

Create Booking

DHL BRU IT DWS

Complete the booking details within the Basic Information, DHL Routes, MAWBS, Customs Info, Special Handling Codes, Restricted Commodities, and Rate/Yield tabs (entry fields with orange background are mandatory) and ‘Save’ to create the booking request.

CMS Short Reference Guide

Note: When no Transport Rate is available and no Ad-hoc Transport Rate Request in the Rate/Yield field has been filled in during entering the booking details, the system will load the ‘Request Rate’ dialogue box. Complete the Ad-hoc Rate Request details and ‘Request Rate’ to finalize the booking request.

2-5

Search Bookings

DHL BRU IT DWS

CMS Short Reference Guide

Enter and/or select the preferred search parameters and ‘Search’.

From the default ‘Booking’ menu, select ‘Search Booking’.

The search result is loaded as displayed on the print screen below.

: this icon to edit a booking.

: this icon to cancel a booking.

: this icon to view the booking details

: this icon to mail a booking.

: this icon to print the complete booking details.

: When hovering your cursor over this icon, the system will display the username of the staff (Booking Department Staffing) booking history.

: When hovering your cursor over this icon, the system will display the username of the staff (Booking Department Staffing) booking history..

: Indicates if the booking is allocated to a movement. Green = fully allocated, Orange = partially allocated, Red = not allocated.

: Indicates the allocation rule AUTO-ALLOCATE.

: Indicates the allocation rule MANUAL-REVIEW.

: When hovering your cursor over this icon, the system will display the creator of the booking.

: this icon to copy a booking

2-6

Search Bookings

DHL BRU IT DWS

CMS Short Reference Guide

From the search booking page you will have the following action or information indicators.

2-7

Edit Booking

DHL BRU IT DWS

CMS Short Reference Guide

From the booking search result, to edit the booking and load the booking details page

From the booking details page, edit the required information within any tab

and ‘Save’.

2-8

Edit Booking

DHL BRU IT DWS

CMS Short Reference Guide

Please note the following rules that apply to edit a booking:

When the booking is still in status Request (not confirmed by DHL), all info of the booking can still be edited.

When a booking is Allocated or Confirmed, and you want to edit one of the following data of a booking, the system will force you to cancel the booking;

•Booking pieces / weight or positions•Booking Type•Routing•Delivery at origin details•Scheduled uplift date•Latest arrival date•Origin and or destination•Account and or sub account•Goods description•Service / Commodity code•Special Handling Codes•UN number, DG type and or TI

When a booking has status RCG request (confirmed by ACS Capacity & Yield dept.), and you want to edit one of the above data of a booking, the system will set the booking back in status ‘Request’ and requires approval from the ACS Capacity & Yield dept. to return to status RCG Request.

When an operational event has been performed in TGV (such as a PPW check in, reload.) the system will not allow you to make any changes to a booking except to ‘re-submit’ the booking

2-9

Cancel Booking

DHL BRU IT DWS

CMS Short Reference Guide

1. From the booking search result, to cancel the booking

A booking can be cancelled from the search booking screen, or from the booking details screen.

2. From the booking search result screen, to load the booking details screen, ‘Cancel’ to reject the booking.

Cancel Booking

CMS Short Reference Guide

When a booking is being cancelled, the system will load a confirmation box. A comment can be entered in the free text field. To confirm the cancellation, ‘Ok’ to proceed.

When the cancellation is confirmed, the system loads the ‘Send booking information’ dialogue box. Verify the addresses and add recipients when needed. ‘Send’ to send the booking details to the selected recipients.

DHL BRU IT DWS 2-10

2-11

Copy Booking

DHL BRU IT DWS

CMS Short Reference Guide

A booking can be copied from the search booking screen, or from the booking details screen.

1. From the booking search result, to copy the booking

2. From the booking search result screen, to load the booking details screen, ‘Copy’ to copy the booking.

The system will create a copy of the selected booking in order to issue a new booking request (Note: the MAWB number will not be copied)

2-12

Useful Information

DHL BRU IT DWS

CMS Short Reference Guide

-The CMS User-guides can be viewed & downloaded in PDF format from the following location:

http://www.bru-hub.dhl.com/departments/itdev/commercial/ACS_apps/cms.htm

- For IT support 24/7 call BRU IT Helpdesk = +32 2 718 1234

S/C information:

Service Codes

CODE DESCRIPTION CODE DESCRIPTION CODE DESCRIPTION ACA Air Cargo Advantage CHA Chartered GFT TruckACE Air Cargo Economic DFX US domestic freight TST TEST SYNCACP Air Cargo Priority EXP Express Freight AP VHW Value Heavy weight AP BSA Block Space Agreement GFH TPH only, not on DHL

Commodity Codes

CODE DESCRIPTION ACA & ACP CARGOD Dangerous goods DANGON Newspapers NEWSPAPERSM Magazines MAGAZINESP Perishable PERISHABLEA Automotive AUTOPARTSL Live animals LIVEANIML- No commodity GENCARGOB Human remains HUMAN REMAINSW Intra West Africa Traders INTRA WEST AFRICA TRADERSFT Sea Products I ACPFS Sea Products II ACPFL Flowers ACP VE Vegetables ACP HE Hatching eggs ACP

Useful Information

CMS Short Reference Guide

DHL BRU IT DWS 2-13

CODE DESCRIPTION ACA & ACP CARGODT DGR cargo transferred to us, ACP

in transit with a special rate CM Computer micro chips priority ACP

connectionCP Computer chips ACALB Lithium batteries section II ACPPH Pharmaceuticals ACP DG Dangerous goods ACP PE Perishables ACPHR Human remains ACPCH Chickens ACPDA Domestic animals ACPRE Reptiles ACPGX General express cargo ACP

(also valid for regular public rates)VU Vulnerable cargo ACADC Dry cargo ACAAU Automotives ACAWE Weapons, guns ACAMM Mail ACAGC General cargo ACA

(also valid for regular general public rates)LA Live animals ACPL1 Live animals (1 horse) ACA, ACPL2 Live animals (2 horses) ACPL3 Live animals (3 horses) ACPL4 Live animals (4 horses/4 pos) ACPL5 Live animals (5 horses/5 pos) ACPMS Miscellaneous ACA,ACPMC Miscellaneous 2 ACP