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Interleges AGM 2014
Working Group 1
Where is the legal profession heading?
John North, RoydsDeirdre Ni Fhloinn, Reddy Charlton
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Overview
Survey Results
Discussion topics:
Case Management Systems Digital dictation Social media and marketing for
law firms
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Survey results
13/16 firms use case management software1 firm provides online client accessOver 50% use collaboration tools/intranet1/3 of firms use online data storage systemsV little outsourcing of document production – some use of voice recognitionWebsite and LinkedIn most popular for online marketing
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Discussion topic 1:
Legal Technology
Procurement of case management systems:
Royds
Reddy Charlton
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Royds Case Study
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Reddy Charlton case study
2013: Moved to Citrix server and upgraded all PCs to thin clients2014: Case Management SystemVarious products on the market – strengths and weakness
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Discussion topic 2: Digital Dictation
Only 2 firms in our survey outsource typing
None use encryption software for smartphone dictation
1/3 use voice recognition software, incl. Dragon
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Digital Dictation in Reddy Charlton
Security measures -
Stored on our servers
Conflict checks
Confidentiality agreements
A move to digital dictation
Service provider –
how it works?
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Discussion topic 3:
Social Media and Marketing for Law Firms
Google +WebsitesTwitterLinkedInFacebookSharepoint
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Google +
What is it?
How can lawyers use it?
https://plus.google.com/+Longwelllawyers/posts
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“Fewer than 5% of partners in big law firms use Twitter. I say to them, with 500,000,000 users, are you waiting for it to take off?”
- Richard Susskind
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Collaboration tools
SharepointHuddleTibbrBasecamp
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Forbes:
•Use a picture: profiles with pictures are viewed 7 times more often than blank ones
•Use the right picture
•Update your status
•Include a personal note with your connection request, particularly if you are connecting to someone you haven’t met
•Tailor your settings
•Include a summary in your profile.
Should law firms use Facebook?
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Case Studies Interleges member firm websites:-
http://www.elmeouchi.com/index.aspx http://www.ictemlegal.com/index.php http://www.delphi.se/en/
Twitter - https://twitter.com/roydsllp
LinkedIn - http://www.linkedin.com/company/philippe-&-partners
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Law Society of Ireland – Social Media Campaign Objectives:
Better representation; More regular communication; More active defence of the reputation of the profession
How? Twitter, LinkedIn, Facebook and Google + Up to the minute information More efficient response time to queries Provides a forum for discussing areas of interest with
colleagues
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This information is for general guidance only. It does not constitute legal or professional advice. No liability is accepted by Reddy Charlton for any action taken in reliance on this information.
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