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Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

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Page 1: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Tips to Simplify Submission

Underwriting Process

Prepared by

Department

Melissa Chau

Customer Care

Page 2: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care
Page 3: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Content

Chapter 1 : Type of application form

Chapter 2 : Tips to simplify submission & underwriting

process

Chapter 3 : Additional Info

Page 4: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Chapter 1 Type of Application Form

Page 5: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

PASavers Application Form

Page 6: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

EPP | Full Payment Form

Page 7: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Proposal Form

Page 8: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Chapter 2 Tips to Simplify Submission

&

Underwriting Process

Page 9: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Application Form

Page 10: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

PASavers Application Form

David Leong Ken Li

820719-14-1183

Page 11: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

PASavers Application Form

David

David Leong Ken Li

12/10/17

Chong Ah Kow

Kow

790110-05-5334

01234

12/10/17

Page 12: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Payment Form

Page 13: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

EPP | Full Payment Form

David Leong Ken Li 820719-14-1184

36 2688.00 2688.00

David Leong Ken Li 822719-14-118303-772128888

4500 1234 5678 1234 11/22168

Citibank12/10/17

David

Third Party Card

Holder Information

+

NRIC Photocopy

+

Credit Card

Photocopy

Cheque issue to

MediSavers

Management Sdn

Bhd√

David 12/10/17

David 12/10/17

Page 14: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

EPP | Full Payment Form

Page 15: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Minimum amount for EPP

Bank 12 Months DDA

Ambank 1000 -

CitiBank 1000 -

Hong Leong 1000 Yes

HSBC 1000 -

Maybank 1000 -

Public Bank 500 -

RHB 1000 -

UOB 1000 Yes

OCBC 1000 Yes

SCB 1000 -

CIMB 1200 Yes

Bank Simpanan

Nasional1000 Yes

Page 16: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

CIMB DDA Form

David Leong Ken Li

David

4 5 0 0 1 2 3 4 5 6 7 8 1 2 3 4

12/10/17

2,416.20

Important !

Compulsory for

EPP via CIMB card

1 1 2 2

2 2 1 1 1 1 1 1

2 1 1 1 1 1 1

8 2 0 7 1 9 4 1 1 8 31

Page 17: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

UOB DDA Form

Important !

Compulsory for

EPP via UOB cardDavid Leong Ken Li 820719-14-1184

012-202332203-772128888

4 5 0 0 1 2 3 4 5 6 7 8 1 2 3 411/22

David 12/10/17

MediSavers Management Sdn Bhd

Insurance

201.3512

2,416.20

Page 18: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

HLBB DDA Form

Important !

Compulsory for

EPP via HLBB card

4 5 0 0 1 2 3 4 5 6 7 8 1 2 3 41 1 2 2

0 1 2 2 11 1 1 1 1

2 4 1 6 . 2 0

David

1 2 1 0 1 7

D a v i d L e o K e Ln in g

Page 19: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

David Leong Ken Li

Insurance

4 5 0 0 1 2 3 4 5 6 7 8 1 2 3 4 1 1 2 2

2,416.20 201.3511

201.25 12

David 12/10/17

Important !

Compulsory for

EPP via OCBC

card. Must use

original form (3

plies)

OCBC DDA Form

Page 20: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Important !

Compulsory for

EPP via Bank

Simpanan Nasional

card.

Important :1. Agents to call BSN to get the

Authorization Code & Staff ID(Card holder must be with agents as BSN will do verification with the card holder)

2. Agents to fill in the Authorization Code & Staff ID in BSN DDA Form

3. Agents to submit BSN DDA Form together with Application Form immediately to MXM HQ(Bank required the DDA Form to be submitted to them on the same day or next working days)

Ali Bin Ahmad 820719-14-118403-772128888

[email protected]

4 5 0 0 1 2 3 4 5 6 7 8 1 2 3 4

Insurance2,416.35

201.35 12

1 2 3 4 5 6 1 2 3 4 5

Ali 12/10/17

Bank Simpanan Nasional DDA Form

1 1 2 2

Page 21: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Agent Application Form

Page 22: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Important and

compulsory

Important !

Agent Account can

not pair with Junior

Membership

√David Leong Ken Li

David Leong Ken Li820719-14-1184

820719-14-1184

19/7/82

√√

√BusinessmanSelling car

1-1-01, Jalan 1-1, Taman 1, Kuala Lumpur.

[email protected]

11100

David

David Leong Ken Li

Kow

Chong Ah Kow790110-05-5334

30-09-201730-09-2017

Agent Application Form

Page 23: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Agent Application Form

David Leong Ken Li 820719-14-1184012-2023322

4500 1234 5678 1234 11/22Maybank

David 12-10-2017

Damansara Utama David6555 1234 2222 1111

Page 24: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Proposal Form

Page 25: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Proposal Form

Last entry age is

70 years (age of

next birthday)

Page 26: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Proposal Form

David Leong Ken Li

820719-14-1183

1-1 Jalan 1 Taman A Kuala Lumpur

P

P

P

Businessman

012-2111111

19/07/82

11500

Malaysian

Selling car

160 60

P

P

P

P

[email protected]

David Leong Ken Li820719-14-1183

PP160 60

Businessman

Selling car

19/07/82

Malaysian

Page 27: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

P

P

P

P

P

P

PP

Proposal Form

Page 28: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

David

Proposal Form

Page 29: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Leong Ah Li 650818-14-1111 18/08/65 Father 100%

David Leong Ken Li

1-1-01, Jalan 1-1, Taman 1, 11100, Kuala Lumpur.

820719-14-1183

Chong Ah Kow

2-2-01, Jalan 1-1, Taman 1, 11100, Kuala Lumpur.

790110-05-5334

KowDavid

Proposal Form

Nomination must

be completed

Page 30: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Chapter 3 Additional Information

Page 31: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Occupation

Page 32: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Occupation

Page 33: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Occupation

Page 34: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Occupation

Page 35: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

Department / Area of

Concerns PIC Contact No Fax No Email Address

Agency Enquiry :

Agency Sales & Marketing

Mr. Patrick Hew Mun Kitt 012-209 3322

03-7721 2969 [email protected]

03-7721 2975

Mr. Johnny Wan Kam Meng012-623 8902

03-7721 2991

Mr. Triston Ng Honng Wui012-623 0262

03-7721 2986

Agency Support (Agency

Commission & Agency Enquiry)

Ms. Norhaslina Binti

Hamidun

012-398 0326

03-7721 2969 [email protected]

03-7721 2984

Ms. Afiza Aznin Binti Salleh018-368 2322

03-7721 2983

Ms. Lim Jia Yng012-639 0626

03-7721 2973

MXM HQ - Contact Us

Page 36: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

MXM HQ - Contact Us

Department / Area of

Concerns PIC Contact No Fax No Email Address

Membership Renewal, Monthly Payment Collection, Customer Service & Claims Department

Membership Renewal

Ms. Josephine Leong Oi

Choi

012-631 6309

03-7721 2889 [email protected]

03-7721 2956

Mr. Wong Hann Yeong 012-901 5238

03-7721 2957

Ms. Jessy Loke Line

Line

012-628 0960

03-7721 2959

Ms. Norlian Bin Mohd

Ali

016-295 1928

03-7721 2960

Month Payment & Collection Status

(MSI & FPP)

Ms. Angie Ng Yoke

Ching

016-295 3928

03-7721 2839 [email protected]

03-7721 2819

Mr. Ken Woo Yew Keng012-631 0938

03-7721 2814

Ms. Nursalina Sahira

Binti Zulklifli

012-710 7238

03-7721 2815

Mr. Mazwan Bin Ros

Mazalan

016-252 6232

03-7721 2817

Ms. Syazwani Binti

Shamsuddin

016-305 7289

03-7721 2821

Page 37: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care

MXM HQ - Contact Us

Department / Area of Concerns PIC Contact No Fax No Email Address

Membership Renewal, Monthly Payment Collection, Customer Service & Claims Department

Medical Claims Enquiry & status

Ms. Choo Yean Fun012- 928 3820

03-7721 2889 [email protected]

03-7721 2911

Ms. Kooi Li Yi016-263 9289

03-7721 2912

Mr. Chan Lih Sin012- 390 6962

03-7721 2913

Mr. Yeoh Hong Shin016-290 0289

03-7721 2915

Member Welcome Pack Enquiry

(screening voucher & member card)

Ms. Noorehan Binti Ramli 03-7721 2896

03-7721 2889 [email protected]. Shairilniza Bin Zulkifli 03-7721 2893

Ms. Mary Tan Chai Wah 03-7721 2892

Submission, Update Member Info &

Policy Replacement

Ms. Melissa Chau Geok

Fen

012-6393 812

03-7721 2969 [email protected]

03-7721 2914

Ms. Kathryn Wan Poh

Yoke

016-235 9232

03-7721 2953

Ms. Hoo Bik Wen 012-609 6733

03-7721 2954

Ms. Noor Liaza Bin Jaafar 03-7721 2952

Ms. Sharifah Kamariah

Bin Syed Sheh 03-7721 2955

Page 38: Tips to Simplify Submission Underwriting Process - MXM · Tips to Simplify Submission Underwriting Process Prepared by Department Melissa Chau Customer Care