Tips for a SuccessfulHousing Rehabilitation

Project Presented by: Joanne Peerman

August 29, 2013

Why this Session?

• Hear five critical updates to HR Programs• Hear clarifications on DHCD policies• Hear reminders that are key to the success of your

project• Realize how important you are in changing the lives

of LMI families, elderly and handicap folks and children

Advocate for Homeowner

• Homeowner’s agent in procurement matters• Housing counselor – pre/post rehab• Organize Home Maintenance Education• Coordinate Complaint Resolution• Provide excellent customer service

Critical Tasks• Written verification of Income by a third party• HUD Income Calculator (manual or online @ HUD

website)• Fair, equitable distribution of benefits• Prompt response to compliance issues• Timely complaint resolution• Monitor budget and timelines• Coordinate work of consultants• Coordinate meetings of the MT and Rehab Board

Best Practices

• Contract extension requests should include a revised timeline

• Financial reports should be provided to the Rehab Oversight Board

• A written Complaint and Appeal Procedure should be given to each family when the application is taken

• Complaints should be addressed in 15 days and resolved in 30 days

Things you Must Do

• Provide Lead Hazard Reduction Notice to occupants of pre-1978 rehabs within 15 days of the Clearance Examination

• Submit draw downs or for CAMS remittance request at least quarterly

More Must Dos…

• Get contractor paperwork before final payments

• Provide warrantees to homeowner with a copy in the files

• Snap before and after pictures of the house

• Include insurance information in client file

• Record DOT promptly• Educate homeowner on

new systems one-on-one

• Inspect weekly during construction for good workmanship

Newsflash

• Tenant rent may exceed 35% of gross family income but may not exceed fair market rent for the area as determined by HUD.

New HUD 50058

• The updated Section 8 Checklist is now available• Expires 4/30/2014• Copy on Workshop Disk and HUD website

2012 Grant Management Manual

• Now published every 2 years• Policy Updates to be issued between editions• Check debarment of housing rehab contractors• $4,000 incentive for certified green building and

energy efficiency • P4P Admin Closeout may be forfeited if blue

closeout forms not returned in 30 days• Demolition now defined

Draft Green Building Checklist

• For informational purposes only• Review for possible incorporation into write-ups

Questions?