tips and tricks presented by the vps tech team. browser support jonathan nogales
TRANSCRIPT
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Tips and Tricks
Presented by the VPS Tech Team
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BROWSER SUPPORTJonathan Nogales
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Browser Support Policy
Recommended:• Chrome (last three versions)• Firefox (last three versions)• Safari (last three versions)
Supported:• Internet Explorer 8+• Direct support for IE 10 and 11
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Bypassing Unsupported Browser Warning
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LOGIN AND PASSWORD SOLUTIONSDylan Gustaveson
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Cannot Log in- IE9
1. Go to the top of the browser and click on Tools 2. Go down to Compatibility View Settings
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Cannot Log in- IE9
3. Under "Websites you've added to Compatibility View", click on myvps.org
4. Click the Remove button
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How to Reset Your Password
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How to Reset Your Password
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USING THE KEYBOARD FOR QUICK DATA ENTRY
Jan Wu
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Keyboard Only Data Entry
Navigation• Navigate between fields with Tab button• Navigate backwards with Shift + Tab
Dropdowns• Start typing in dropdowns to search for option• Use it like Google• Choose options by arrow keys• Select option with either Enter or Tab (to move to next
field)
Checkboxes, "Unknown" Button, other Buttons• Use Enter button like you would use a mouse click
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MISCELLANEOUS TIPS AND TRICKSJoshua Christanelli
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Hard Refreshing a Page
• Some bugs are caused by browser's cache
• Windows: • Control + F5• Control + Refresh Button
• Macs: • ⌘ Command + Shift + R• Shift + Refresh Button
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Procedure Groups Aren’t Clearing
• Procedure groups only clear if the patient has had a procedure or intervention explicitly listed
• Mouse over [i] to see included procedures
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GETTING THE MOST VALUE OUT OF YOUR TICKET
Jan Wu
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Where the Usersnap button is located
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Usersnap UI
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FAQ - Help Center
• Contains Clinical as well as Technical and MyReports FAQ