timis restoration
TRANSCRIPT
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Bucharest University of Economics
Faculty of Business Administration in Foreign Languages
Restoration of Timis mountainresort
Project Management
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I. Introduction
This paper will answer a set of questions which helped us in structuring and
theoretical realization of the project (for the time being):
o Who we are?
o Why have we realized the project? What are the general objectives?
o What needs to be done? Which are the specific objectives of the project?
o How will we proceed, what means and resources are there?
o Where will the project be realized?
About us
Montana SRL was founded in 2004 in the belief that clean, green neighborhoods
are fundamental to the quality of life, and that every community in Romania deserves an
oasis of natural beauty. Seeing many parks and open spaces in dire need of cleanup and
restoration, Montana was created to be the "conservancy of forgotten places," particularly
in Transilvania's underserved communities.
To achieve this vision, Montana partners with individuals, community-based
groups, and public agencies to reclaim, restore, and develop under-resourced parks,
community gardens, and other open spaces in Transilvania. Until now, we've removed
over 80 tons of garbage from project sites and reclaimed more than 400 acres of under-
resourced and rundown parkland. We've rescued scores of community gardens from
commercial development and served over 2000 at-risk urban youngsters with free
environmental education programs.
Montana has made a substantial impact on the economic and social revitalization
of underserved communities. We've grown into an effective and admired partner with
public agencies that are reshaping the urban environment. Montana is now one of the
leading partners of the Romanian Minister of Parks & Recreation in developing
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underused and new parkland. Through our park and garden restoration, environmental
education, and public programs, Montana has become an important catalyst for
sustainable community development
Values of the company
People and respect the diversity of their ideas and cultures.
Clients and deliver excellent customer care.
Trust and integrity.
Innovation and technical excellence.
Continued improvement through training and shared best practice.
Communities in which we work and promote responsible corporate
citizenship.
Vision
The overriding vision is to develop and sustain a world-class, four-season
destination that protects and markets our most valuable asset - Timis valleys unique
setting.
Mission
To consistently deliver outstanding solutions that creates a better world in which
to work and live.
To apply our collective expertise to make great things happen, through
innovation, teamwork and trust.
Achieve a level of economic sustainability for the mountain resort and communitythat will provide sustained quality. Revenues must be sufficient to attract and provide
quality of service, employment and financial reserves for the anticipated downturns in the
economy.
Provide a high quality guest experience.
Create seasonal diversification to maintain economic vitality throughout the year.
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Become an international destination resort with year-round activities to attract eco
and cultural/historical tourists, and convention business.
Understand and solve environmental issues by collaborating with all interested
parties.
Strategy
Strategic environmental assessment is a systematic process of finding out and
taking into consideration ecological factors and probable ecological consequences of the
offered strategies, policies, plans, and programs.
On ecological assessment potential impact of the project on the environment is
evaluated, alternatives are considered, possibilities to enhance positive influence are
identified, measures are developed to reduce, compensate and prevent negative
consequences.
The aim of complex ecological assessment of the territory is to find out natural
and anthropogenic factors of ecological hazard and to determine the scale and intensity of
their occurrence on the assessed territory.
The results of complex ecological assessment are the basis for carrying out
planning procedures for social-economic development of any territory.
Overall Site Design:
In development and operation, all activities should reflect careful planning and
integration with the environment. This includes considerations such as:
Use of natural, recycled & salvaged construction materials and/or use of straw
bale technology for renovations/upgrades
Non-toxic organic paints and wood preservatives throughout
Boarding manufactured without the use of toxic glues or resins
Locally grown and harvested timber from managed forests
Isolating electrical circuits to reduce electromagnetic field stress
Using environmentally friendly cleaning products
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II. General objectives of Timis Resort Restoration project
Project site permanent preservation
Promoting mountain tourism in this area;
Facilitating the enhancement of the employment rate in the region;
Recreational and cultural use.
Indicators:
o The number of tourists visiting the area;
o The duration of the visit;
o The number of employments made in the area.
Immediate objective of the project:
o Restoration of the Mountain route: Dmbul Morii -> Piatra Mare
through Seven Stairs Canyon.
o Strengthen local capacities to conserve and restore alpine
environments.
o Increase local participation in alpine resource management
Mitigation Measures Common to Action Alternatives
The following mitigation measures would reduce possible adverse effects from
the proposed objectives:
1. Timis mountain resort area posted with signs that clearly show the public where
they can legally ride motorized vehicles.
2. Established roads or routes will be monitored to determine further
encroachment by illegal motorized use and corrective actions will be taken as needed.
3. During construction, warning and safety messages will be posted for forest
visitors to the project area.
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4. Appropriate erosion control measures including the use of silt fences, brush
barriers, and prompt regeneration of exposed soils will be used to minimize potential
impacts from the proposed activities on aquatic species.
5. Mitigation measures for the protection of soil and water, recreation, wildlife,
and Vegetation.
6. Riparian Corridors are designated on all perennial and intermittent streams in
the vicinity, for a distance of 100 feet on each side of stream channels. The designation of
these corridors identifies an area that will provide protection of streams and aquatic
habitat.
7. Management of seasonal use periods of Rich Mountain Road will provide
controls of potential damage to the road surface and adjacent slopes, but also provide
vehicle access during different designated periods of use.
III. Project Team Organizational Structure -
Organizational Chart
Organization Charts, or Org Charts for short, are used to show people the intended
structure of the organization. This "formal" organization is supposed to reflect the power
structure of the company.
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Manager
Codrut
Dumbrava
Lower
Alina
Nedelc
u
Climate
Specialist
Ana
Palada
Tourism
Center
Administrat o
r ElenaPistrui
QualityManager
CameliaBur c
eaP
RSpecialis
t
SilviaIonita
Marketing&
PR
Dept
Legal&Adm
inistrative
Dept
HRDept
HRSpecialis
t
Ale
xandra
Oana
Finance
Dept
Economist
Camelia
Dinu
Accountan
t Laura
Mosoi
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1.The Benefits of Organizational Charts
Organization charts are an extremely effective way to communicate organizational,
employee and enterprise information. An org chart makes it easier for people to
understand large amounts of information as a visual picture rather than as a table of
names and numbers.
Organizational charts provide the greatest value when used as a framework for managing
change and communicating current organizational structure. When fully utilized, org
charts allow managers to make decisions about resources, provide a framework for
managing change and communicate operational information across the organization.
Any employee is able to quickly visualize the organization and have the salary, gender
and tenure information needed for decision-making purposes. Simply put, managing
change is much easier when you can visualize the organization.
Organizational charts provide our Project Managers a support in setting Owners for his
Project tasks and distribute the responsibility within the team. In our company the
Orgchart is not only a document, it is used as a baseline for planning, budgeting and
workforce modeling. It's easier for our Manager to collaborate on important structural
and personnel decisions having the overall picture of his employees along with the
smaller views that make up that bigger picture. Organizational charts can be linked
directly to spreadsheets or budgeting tools for interactive what-if analysis, making
planning and decision making easier. Those organizational charts can then be used to
provide scenarios back to executives, finance and HR for evaluation and approval of the
project and resources distribution.
It is also used by the Manager to communicate and solicit feedback from their employees
to build future plans.
Org charts are ideal for sharing the organization's strategic vision, as well as defining
responsibilities, dependencies and relationships. Good chart also allows you to organize
your team with clear responsibilities, titles and lines of authority. No document carries
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such important information, so concisely, and so easy to understand as an organizational
chart.
2. "Standard" Organization Charts
Standard Org Charts typically are used to show people the intended structure of the
organization. This "formal" organization is supposed to reflect the power structure of the
company. Often, it only reflects the responsibility structure. The real power in the
organization often follows lines of communications instead of lines in the Org Chart.
The charts typically are pyramidal in shape. They show the person in charge at the top.
Below them are clustered their subordinates, usually in progressively smaller boxes.
Usually, individuals shown on the same horizontal level in the Org Chart are perceived to
be "peers" within the organization.
3. Organization Charts as a Management Tool
Org Charts are usually a reactive, rather than a proactive, device. We have created an
organization, or allowed one to evolve, and it has grown. It is no longer clear to the
people within the organization, or to the people with whom they interact, who is
responsible for what. So we draw up a bunch of boxes and lines to show everybody who
does what. Then we add dashed lines and similar artificial devices to show that what we
drew first isnt really always the case.
4. Roles and Responsibilities:
In our company the Project manager has the most important job, which is to approve sign
the projects and distribute the workload and make sure the timelines are met.
Due to this reason it is involved in all critical tasks by supervising and approving all the
changes that might appear. Please below the Roles & Responsibilities Matrix:
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Roles & Responsibilities Matrix
Roluri si elemente de mediu
WBS Cod Main activities ProjectSponsor
ProjectManager
Coreteam
member
Documente
1.1 Project Management S,A S,R E
1.2 Information on legal, climate and relief aspects S R,S S,E
1.3 Suppliers S A,R, S,E
1.4 Timis tourismdevelopment center S,A,R S,E
1.5 Advertising S S, A, R S,E
S supervizing
A approving
R responsible
E executing
All the other team members are excuting the tasks provided by the Project Manager, and
on their own area of expertise they also can superze and take decisions with small impact
on the project. For the chnage sthat might have abog impact, they take the decision along
with the Project manager. The Team Members are providing their imput but the Project
Manger is still the one taking the final decusion.
We consider that this kind of active involvement of the Core Team in the decision
making is very motivating and it supports their grow within the organization. Our team
members are experts in the are of their expertise and the Project Manager is strongly
considering their feedback and solutions provided along the project
As we are a small company (only 9 employees), another very important for all our
employees is to be a Team player. The departments interact a lot with each other and they
need to be open minded, proactive and very intelligent
IV. Project rollout
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The primary challenge of our project manager is to achieve all of the project goals and
objectives while adhering to classic project constraintsusually scope, quality, time and
budget. The secondaryand more ambitiouschallenge is to optimize the allocation and
integration of inputs necessary to meet pre-defined objectives
1. Define project objectives
Project objectives define target status at the end of the project, reaching of which is
considered necessary for the achievement of planned benefits. They can be formulated as
S.M.A.R.T
Specific,
Measurable (or at least evaluable) achievement,
Achievable (recently Acceptable is used regularly as well),
Relevant and
Time terminated (bounded).
The evaluation (measurement) occurs at the project closure. However a continuous guard
on the project progress should be kept by monitoring and evaluating.
For the Timis resort restoration project our objectives are the following:
o Promoting mountain tourism in this area;
o Facilitating the enhancement of the employment rate in the region;
o Improve access from one side of the mountain to the other;
o Recreational and cultural use.
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2. Anticipate project impact
This project will impact the environment and Timis local community and it will bring
social revitalization within Timis area and also restore, and develop under-resourced this
green site.
3. Define deadlines
The time required to produce a deliverable is estimated using several techniques. One
method is to identify tasks needed to produce the deliverables documented in a WBS
(work breakdown structure). The work effort for each task is estimated and those
estimates are rolled up into the final deliverable estimate.
Tims restoration project is planned to start on the 1st of June 2008 and end date is April
2009 (aprox 9 months).
3. Project Administration
Within Project Administration part of the project we are ensuring the transparency of our
progress to our shareholders. We will do this through regular meetings - formal progress
meetings will be held at 2-monthly intervals throughout the project period. The EuropeanCommissions Project Manager, project partners and appropriate legal representatives
will be invited to attend these meetings. Attendance will be obligatory for project
partners. Notes of the meetings will be produced within one week and these will record
decisions made and actions required. Ad-hoc meetings will be arranged to deal with
specific technical, contractual or other issues as they arise. Participation at these meetings
will be dependent on the issue under discussion. Formal notes of these will be taken and
decisions and actions recorded. These notes will be circulated to all project partners, the
Commission and copies filed by the Project Manager.
The contract requires the completion of a significant number of deliverables. Partners
will send these deliverables to the Project Manager for quality assessment a minimum of
2 weeks before their due date. The Project Manager will be responsible for ensuring that
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these deliverables reach their target audience. The annual reports, final reports and
associated reports will be written and compiled by the Project Manager and will conform
to the Commission requirements for their style, structure and content. The Web-site for
the project will be managed by the Project Manager.
4. Project monitoring and controlling
Monitoring and Controlling consists of those processes performed to observe project
execution so that potential problems can be identified in a timely manner and corrective
action can be taken, when necessary, to control the execution of the project. The key
benefit is that project performance is observed and measured regularly to identify
variances from the project management plan.
Monitoring and Controlling includes:
Measuring the ongoing project activities (where we are);
Monitoring the project variables (cost, effort, ...) against the project management
plan and the project performance baseline (where we should be);
Identify corrective actions to properly address issues and risks (How can we get
on track again);
Influencing the factors that could circumvent integrated change control so only
approved changes are implemented
In multi-phase projects, the Monitoring and Controlling process also provides feedback
between project phases, in order to implement corrective or preventive actions to bring
the project into compliance with the project management plan.
In this stage, auditors should pay attention to how effectively and quickly user problems
are resolved.
Over the course of any construction project, the work scope changes. Change is a normal
and expected part of the construction process. Changes can be the result of necessary
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design modifications, differing site conditions, material availability, contractor-requested
changes, value engineering and impacts from third parties, to name a few. Beyond
executing the change in the field, the change normally needs to be documented to show
what was actually constructed. Hence, the owner usually requires a final record to show
all changes or, more specifically, any change that modifies the tangible portions of the
finished work. The record is made on the contract documents usually, but not
necessarily limited to, the design drawings. The end product of this effort is what the
industry terms as-built drawings, or more simply, asbuilts. The requirement for
providing them is a norm in construction contracts
5. Project closing
Closing includes the formal acceptance of the project and the ending thereof.
Administrative activities include the archiving of the files and documenting lessons
learned. Closing phase consist of two parts:
Close project: to finalize all activities across all of the process groups to formally
close the project or a project phase
Contract closure: necessary for completing and settling each contract, including
the resolution of any open items, and closing each contract applicable to theproject or a project phase.
6. Information considering legal aspects, climate and relief of the Timis area
Information considering legal aspects, climate and relief will be provided by the
Climate Specialist. This information is requested from our side and the final answer will
be received from local authorities. Before to establish the details and sign the documents
all of us will contact authorities to discuss the legal aspects of business and after that the
project manager will present the advantages of this project to the citizens from this area
and to the rest of the authorities. For example, legal information which mean documents
and records that we are going to use in our project are sent by the regional authorities. A
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very important aspect for us is the climate, because in order to rebuild a building we need
to have a good climate. The ANM office will provide the daily weather reports and we
will analyze the reports upon the precipitations. Quality manager will check, analyze the
present infrastructure and will take into consideration all the possibilities of improving or
developing modern ways. The old building which will become a modern one which will
be visited so it is necessary to have good trains or busses so all the ways will be checked.
Relief information, route accessibility is very important for this project.
7. Contracting Suppliers (products and services)
From suppliers we are having the products and services for our building and for
Timis area restoration. The quality of products which we are going to buy depends on
market prospecting so we will search the existing suppliers in the area, define financial
requirements, and evaluate profitability by taking into account the facilities that they
offer. The quality of the products and services will be establish visiting the possible
future suppliers, estimate the competition and asking feed-back from other customers.
The contractual facilities mean free transportation delivering the products, maintenance
of services provided and free consultancy that we are checking step by step. Quality
manager and Tourism Center Administrator will order, receive and pay the products.
8. Timis resort development center
Timis tourism development center will become a very interesting center in the area.
Tourism center legal functioning documents will respect all the points that are mentioned
in documents like environment permitting, fire department authorization, sanitary
authorization, utilities authorities, acquire all needed authorizations
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9. Office Building Consolidation
Searching for a building to rent/buy in the central area.
The person placed in charge of this task should ideally be either a PR Specialist or a
member of the Tourism Centre Administration, as they would have the required
knowledge to choose the most desirable locations for rental or purchase. Ultimately,
though, the decision for selecting the final property should be approved by the Project
Manager.
A real estate agency should be used to search for potential property lets/purchases, and a
minimum of 3 quotations is advised before the final property selection.
Price, location (ie. ease of access, other properties surrounding the building, distance
from rail stations etc.), and building condition (ie. any maintenance issues, onsite
amenities etc.) should all be considered within the final decision.
Negotiating the terms and condition for rent/buy the central area
Our companys representative to negotiate the contract terms for the transaction will be
the Tourism Centre Administrator and the Lawyer, who will issue the Legal documents.
Contract the supplier to renovate and organize the Office Centre
The Tourism Centre Administrator will establish the contract terms
After reaching an agreement on contract price, we will draw up a contract. Upon doing
this, we will agree on details of conditions of payment, indemnification or hidden defect.
The Tourism Centre Administrator will establish the contract terms and will assess the
supplier to respect these terms, especially the due dates.
Details of the contract are basically drawn up in the form prescribed by us.
Restore/create an access road from the National Way to the Office Centre
There must be a safe and convenient means of access to and from the location, therefore
the Development Department at the Town Hall and Planning Office should be
approached to either request development of a new access road, or if there are access
links already in place find out who is responsible for their maintenance? The cost of
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restoring or creating this access road should be fully analysed taking into account
problems arising from the road crossing private land, geological and geographical
obstacles etc. only after this has be reconnoitred, should the project be undertaken. If
people are unable to get to the location, no matter how good the venture is, it is destined
to failure.
Inaugurating the Office Centre with a special event
A launch party should be planned inviting locals and influential business people from
the area so that people can spread the word, and put the place on the map for future
costumers. An orienteering day in the form of a treasure hunt should allow people to get
involved with the areas geography and the wildlife. It will also give a chance to show the
types of outdoor pursuits that can be done in the area. Hiking, rowing, and obstacle
courses (such as wire slides etc.) would need to be traversed in search of the treasure.
Clues will be left at various points of the map so that as each section is completed the
participants will be given the clue to the next location, and so on. This will acquaint
people with what is on offer within the area, in a fun way which can involve a wide range
of ages. Skilled staff will need to be taken on to ensure safety is maintained at all times
during these various activities, and to help out participants when needed.
10. Contracting the advertising company
Advertising agency contraction will be discovered by PR Specialist which means
that it will identify some advertising agency, it will organize a public auction and it will
sign the contract. Advertising materials like professional photos of the landscape, flyers
with the local accommodations, building an internet site with detailed specifications of
the resort are done by the PR Specialist. Advertising specific activities: Green peace
voluntaries, organizing a special stand on Tourism Days at Romexpo, collaborating with
foreign and local tourism agencies have an important role for our business.
V. Object of Considerations
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1. Buildings:
Tourism Center Office
The building contains 23 apartments, in various states of repair, of which we occupied
two. The work itself is to restore the building. We will clear rubble, clean, plaster, paint
the stairwell, destroy an unwanted wall, and mixing concrete to set new floors in some of
the apartments
This centre office will be the main local guide for visitors. Will include details of public
parks in the area, what to do and see in the various distinct areas, tours (by bus or foot),
and access information for disabled visitors.
2.Infrastructure
Mountain paths
The work will be: clearing a path and building fences and steps along the banks of the
river, with runs just below the village. The path cleared followed the route of a medieval
path, part of an old network linking villages in the region.
The project manager will coordinate the restoration project, together with the PR
Specialist, who will be in charge for contracting and supervising the construction firm.
The centre administrator will manage and supervise the technical details.
3. Plans
Project documentation
The main person in charge of the project documentation is the project manager.
Include copies of documentary evidence, such as old photographs or
descriptions, upon which the restoration work will be based.
Include descriptions or photographs of any physical (on-site) evidence upon
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which the restoration work will be based.
Include any architectural reports or drawings that have been prepared to date for the
project and approved.
State who will prepare the detailed documents:
1. Planning Permit, when granted.
2. Building Approval, when granted.
3 Details of the contractors, specialist trades and suppliers who will supply and execute
the works.
4. Details of firm quotes for the works, or where a building contract is being entered into,
the agreed contract sum.
5. A copy of some form of security as may be required by the Committees security for the
repayments of amounts owing to the fund.
4. Organization and Personnel
The description of the internal structure inherently includes the job description of the
various positions throughout the organization as well as a list of all the involved
personnel, their qualifications, knowledge, experience and responsibilities. Because of
the continuity of the work it is important that in case of illness or other absence of staff
replacement by a qualified and experienced colleague is pre-arranged.
Job Description
The professional requirements for each position in an organization has to be established
and laid down in aJob Description Form which for clarity may carry an organigram or
sub-organigram showing the position
Personnel records
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The list of laboratory personnel with their capabilities and skills is made by the head of
laboratory in consultation with the department of Personnel & Organization and both
should have a copy
Substitution of staff
The absence of a staff member may create a problem as a part of the work of the
laboratory is interrupted. For holidays this problem is usually limited as these are planned
and measures can be taken in advance: a job can be properly completed or a substitute
can be organized in time. Unexpected absence, such as in the case of illness, presents a
different situation, as for certain procedures a substitute needs to be arranged at short
notice and a person might not to be readily available.
5. Promoting
Advertising campaign
PR Specialist will contact an external Advertising Agency for the campaign. We will
collaborate to create a campaign theme as this sets the tone for the individualadvertisements and other forms of marketing communications that will be used. The
campaign theme will be the central message that will be communicated in the media and
internet
VI. Milestones
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Within the framework of the project management, a milestone is a terminal element that
marks the completion of a work package or phase, typically marked by a high level event
such as completion, endorsement or signing of a deliverable, document or a high level
review meeting.
In addition to signaling the completion of a key deliverable, a milestone may also signify
an important decision or the derivation of a critical piece of information, which outlines
or affects the future of a project. In this sense, a milestone not only signifies distance
traveled (key stages in a project) but also indicates direction of travel since key decisions
made at milestones may alter the route through the project plan.
In our project we have some milestone which will help the project manager to much more
accurately determine whether or not the project is on schedule:
Assigning roles and responsibilities within the Project team
Supplier contraction
Acquire Tourism center legal functioning documents
Tourism Center office building
Advertising agency contraction
VII. Conclusions
As everybody sees, Romania is a wonderful country. Lets make things more clear then.
Lets wash all the garbage and leave the place as beautiful as nature let it. Lets rebrand
the Romanian name using all the knowledge and skills that we have.
This project is just a small think in the Romania ascending. We are sure that is just the
beginning. Thats way well do a super job. Well do the best for the Romanian and all
the tourists that will come to visit the area. Also, this project will help the local
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community and their incomes will prosper. We are sure that the local region will be
revitalized and a new kind of mentality will appear.
In taking this project, we had some problems. The hardest one was that we didnt know
each other, so we didnt know the perfect job to fit for everybody. So, we had to had in
the first time a building team program (we had some lunches, drinks and some chat) and
then we start doing all the work. Then it was easy, because our project coordinator
supervised our work. Everybody knew what to do and everybody tried to do the best. The
project coordinator saw that and he gave us candies and cookies every time that we
finished in the schedule. It was a little hard to be in the schedule because we had to do a
lot of work in a very short time. Maybe if there were more than just 9 months, we could
do all the activities more relaxed. But this short time motivate us and we took all the
challenge to create something really nice.
The money were enough. We spent less then we expect because everybody of the
suppliers helped us in doing this project. They were very interested in developing the area
and we are sure now that we will use their services again.
Even the local people helped us. They marked the trees with us and gave a real hand in
painting the benches. They came even to the info center to ask if they can help with
anything. They were really involved in this project too.
We, us a team, realized a great think: if we are organized and everybody does what he
have to do, we can move the mountains, not just to restore them.
This project was a success in the end. We did what we had in purpose. We learned a lot
of it. But this is not the end of the project. Now we must be sure that the area will be
administrated in a good way and all the good things that weve done wont be vandalized
and destroyed. So, we established that we will hire some local people to maintain and
take care of everything. Maybe future will be bright for this area and this little project
will be like a little rock that will start more and more and more waves.