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1 | P a g e
NORDSTROM TICKET STANDARDS
Updated April 11, 2018
SECTION 1 FLS TICKETS ......................................................................................................................................................................................... 2 FLS (Full Line Stores) Standards ......................................................................................................................................................................................... 2 FLS Ticket Samples ............................................................................................................................................................................................................. 3
SECTION 2 RACK TICKETS ...................................................................................................................................................................................... 6 Rack Ticketing Standards .................................................................................................................................................................................................... 6 Rack Ticket Samples ............................................................................................................................................................................................................ 7
SECTION 3 NORDSTROM.COM & NRHL TICKETS ..................................................................................................................................................... 9 Nordstrom.com and Nordstromrack.com | HauteLook (NRHL) Requirements .................................................................................................................... 9 UPC Barcode........................................................................................................................................................................................................................ 9
SECTION 4 ADDITIONAL TICKET POLICIES & RESOURCES....................................................................................................................................10 Nordstrom UPC/Retail Ticketing Policies ...........................................................................................................................................................................10 Approved Ticket/Barcode Sticker Providers .......................................................................................................................................................................10 Tagging Barbs / Bones / Bullets .........................................................................................................................................................................................10 Return Hang Tags ..............................................................................................................................................................................................................11
NORDSTROM Ticket Standards 2 | P a g e
SECTION 1 FLS TICKETS
FLS (Full Line Stores) Standards
In House Printing
• If UPC tickets are being printed in house do not print the Nordstrom logo (without Floor Ready approval), leave blank or add the supplier name. Blank ticket stock can be purchased from one of the ticket providers listed in Section 4 of this manual
• Follow the ticket examples as shown below. Do not leave off or cover any information needed on the price ticket. Always test barcode for scannability otherwise an expense offset fee may apply
• Questions can be directed to the Floor Ready department at [email protected]
Ticket Detail Nordstrom Pertinent Ticket Information found on the EDI Purchase Order:
• Ticket Format can be found in the SAC Segment with the TC990101 Qualifier
• PO Type is found in the REF Segment in the PO header with a PD Qualifier
• Nordstrom Regular Retail can be found in the CTP segment with RES qualifier
• If ticketing for an event the special retail can be found in the CTP segment with PRP qualifier
Retail Price Retail is required on all items and must match Nordstrom PO Retail with the exception of shoes and most cosmetic departments only.
Merchandise Type Requirements Ticket Format Ticket Format Description
Product Co
lor
Ret
ail
Size
Styl
e
UP
C
NH
01
NH
02
NH
03
NH
01
A
NH
02
A
NH
03
A
NJ0
1
NJ0
2
NJ0
3
NL0
1
NL0
2
NL0
3
NR
01
NR
02
NR
03
NS0
1
NS0
2
NS0
3
One Piece
NH01 - Regular price
NH02 - Anniversary
NH03 - Off Price
Two Piece
NH01A - Regular Price
NH02A - Anniversary
NH03A - Off PriceApparel (including intimates) x x x x x x x x x x x
Belts x x x x x x x x x x x
Bracelets, Necklaces, Watches x x x x x x
Cosmetics#
x x
Earrings x x x x x x
Hair Accessories x x x x x x
Hardlines / Gifts* x x x x x x x x x
Handbags x x x x x x x x x x x
Hats, Gloves, Scarves, Neckwear x x x x x x x x x x x
Hosiery, Socks, Tights x x x x x x x x Updated 10/05/2017
Pop-in+ x x x
Rings x x x x x
Shoes x x x x x x x
Sunglasses x x x x x x
Wallets, Small Leather Goods x x x x x x x
NR01 - Regular Price
NR02 - Anniversary
NR03 - Off Price
NS01 - Regular Price
NS02 - Anniversary
NS03 - Off Price
* Hardlines or Gifts use the most appropriate ticket type for your product+ Pop-in use the most appropriate ticket type for your product
One Piece
NH01 - Regular price
NH02 - Anniversary
NH03 - Off Price
Two Piece
NH01A - Regular Price
NH02A - Anniversary
NH03A - Off Price
NJ01 - Regular Price
NJ02 - Anniversary
NJ03 - Off Price
NL01 - Regular Price
NL02 - Anniversary
NL03 - Off Price
# Departments 227, 276, 447, 489, 546 & 576 require a retail (all other cosmetic departments do not require retail)
NORDSTROM Ticket Standards 3 | P a g e
FLS Ticket Samples
Dept.: A three-digit number. Fill with zeros at the beginning if the department number is less than 3 digits (dept. 12 = 012) Style: Product Identification number (PID) or Vendor product number (VPN) on purchase order. Color: Color description (e.g. Black, Brown) Regular Retail: Items sold at regular retail price as designated on purchase order Anniversary Retail: Discounted retail for duration of Anniversary Event Special Retail (Off Price): Discounted retail
Sample VICS Hangtag Ticket Hangtag - Barcoded
Hangtag - 2 Piece Barcoded
Special
Retail
BLACK
Size: S
Dept: 012
99.00120.00
NH03
Off-Price &
Black Line
Regular
Retail
Special
Retail
NH02
Anniversary
BLACK
Size: S
120.00
Dept: 012
Anniversary 99.00
1.75"
Regular
Retail
BLACK
UPC
Size
Color
Size: S
120.00
3"12345 678900 5
A01234567890123Style
Dept Dept: 012
NH01
Regular Price
12345 678900 5 12345 678900 5
0.5"
0.5"
A01234567890123Style
A01234567890123Style
Second
Ticket
Size: S
2 PC
1.75"
Regular
Retail
BLACK
UPC
Size
Color
Size: S
120.00
3"12345 678900 5
A01234567890123Style
Dept Dept: 012
NH01A
Regular Price
0.5"
0.5"
A01234567890123Style
2 PC
0.5"
Size Size: S
A01234567890123Style
2 PC
Second
Ticket
Special
Retail
BLACK
Size: S
Dept: 012
99.00120.00
NH03A
Off-Price
A01234567890123
12345 678900 5
Regular
Retail
1.75"
Regular
Retail
Special
Retail
NH02A
Anniversary
BLACK
Size: S
120.00
Dept: 012
Anniversary 99.00
12345 678900 5
0.5"
A01234567890123Style
3"UPC
Size
Dept
Color
2 PC 2 PC
NORDSTROM Ticket Standards 4 | P a g e
Item Label - Barcoded
Item Label - 2 Piece Barcoded
Dept./Retail Label - Non-barcoded
012A01234567890123BLACKSize: S
88.88
12345 678900 5Regular
Retail
NL02
Anniversary
Anniversary
99.99Special
Retail
1.5"
012A01234567890123BLACKSize: S
99.99
12345 678900 5 1.5"
Style
UPC
Dept
Color
Regular
Retail
NL01
Regular Price
Size
0.5"
0.5"
012A01234567890123BLACKSize: S
88.88
12345 678900 5
NL03
Off-Price
99.99
A01234567890123
Size: S
Second
Ticket
1.5"
012A01234567890123BLACKSize: S
99.99
12345 678900 5 1.5"
Style
UPC
Dept
Color
Regular
Retail
NL01A
Regular Price
Size
0.5"
0.5"
2 P
C
2 P
C
012A01234567890123BLACKSize: S
88.88
12345 678900 5Regular
Retail
NL02A
Anniversary
Anniversary
99.99Special
Retail
1.5"
1.5"
Style
UPC
Dept
Color
Size
0.5"
0.5"
2 P
C
012A01234567890123BLACKSize: S
88.88
12345 678900 5
NL03A
Off-Price
99.99
2 P
C A01234567890123
Size: S
Second
Ticket
2 PC
1”
Special
Retail9999.00
StyleDept
Regular
Retail
1”
ND01
Regular Price
076 1245668
9999.00
ND02
Anniversary
9999.00Regular
Retail
ND03
Off-Price
076 1245668 076 1245668
8888.00 8888.00Anniversary
NORDSTROM Ticket Standards 5 | P a g e
Jewelry Label - Barcoded
Jewelry Label - 2 Piece Barcoded
Jewelry String - Barcoded
Rattail Label - Barcoded
1.25”
0.75”
999999.99
A01234567890123
012
12345 678900 5StyleUPC
Dept
Regular
Retail
NJ01
Regular
999999.99A01234567890123
012
12345 678900 5
Regular
Retail
NJ02
Anniversary
999999.99
A01234567890123
012
12345 678900 5
Special
RetailNJ03
Off-Price
88888.88 88888.88Anniversary
1.25”
0.75”
999999.99
A01234567890123
012
12345 678900 5StyleUPC
Dept
Regular
RetailNJ01A
Regular Price
999999.99A01234567890123
012
12345 678900 5
Regular
Retail
NJ02A
Anniversary
999999.99
A01234567890123
012
12345 678900 5
Special
RetailNJ03A
Off-Price
88888.88 88888.88Anniversary
A01234567890123 2 PC
Second
Ticket
2 PC2 PC2 PC
Regular
RetailUPC
1.625” Dept
A01234567890123 99
99
.99
12345 678900 5
012
A01234567890123 99
99
.99
12345 678900 5
012
Style
NS01
Regular Price
A01234567890123 0.625”99
99
.99
12345 678900 5
0128
88
8.8
8
88
88
.88
An
niv
ers
ary
Regular
Retail
Regular
Retail
Special
Retail
Special
Retail
NS02
Anniversary
NS03
Off-Price
2.25”
UPC
Style
1.0”
1.25”
DEPT
NR01
Regular Price
A0123456789123 Regular
Retail
0.75”
9999.99
012
12345 678900 5
A0123456789123 Special
Retail8888.88
012
12345 678900 5
A0123456789123 Special
Retail9999.99
012
12345 678900 5
9999.99 9999.99Anniversary
Regular
Retail
NR03
Off-PriceNR02
Anniversary
NORDSTROM Ticket Standards 6 | P a g e
SECTION 2 RACK TICKETS
Rack Ticketing Standards
FASTTRAK Rack suppliers (both EDI and Non-EDI capable) are highly encouraged to access tickets at a PO level, using FineLine’s FASTRAK, making it much easier to order tickets for their Rack PO’s, which will improve speed to store through our DCs.
Nordstrom uploads all Rack PO’s to FASTRAK system once the POs have been approved. To get set up with a FASTRAK account simply reach out to [email protected] and provide your Nordstrom assigned supplier number. From there you will then be able to complete the registration process and will begin being notified by email when new POs have been uploaded. Ticket turnaround is 36-48 hours and can be produced in the US or China. In House Printing If you choose to do in house printing please follow these guidelines:
• UPC tickets being printed in house cannot have Nordstrom Rack logo without Floor Ready approval. A logo is not required; the ticket can be blank or use the supplier name. Blank ticket stock can be purchased from one of the approved ticket providers listed in Section 4 of this manual
• Follow the ticket examples as shown. Do not leave off or cover any information needed on the price ticket. Always test barcode for scannability otherwise an expense offset fee may apply
• Questions can be directed to the Floor Ready department at [email protected]
Retail Price Merchandise requires Nordstrom’s retail on the UPC ticket. The ticket retail price must match Nordstrom’s PO retail price.
Merchandise Type Requirements Ticket Format Ticket Format Description
Product Co
lor
Dep
t.
Ret
ail
Size
Styl
e
UP
C
RH
01
RH
02
RH
01
A
RH
02
A
RJ0
1
RJ0
2
RL0
1
RL0
2
RR
01
RR
02
RS0
1
RS0
2
One Piece
RH01 - Regular price
RH02/RL - Rack Compare At / Rack
Clearance Compare At HT
Two Piece
RH01A - Regular Price
RH02A/RL - Rack Compare At / Rack
Clearance Compare At HTApparel (including intimates) x x x x x x x x x x
Belts x x x x x x x x
Bracelets, Necklaces x x x x x x
Cosmetics x x x x x x
Earrings x x x x x x
Hair Accessories x x x x x x
Hardlines / Gifts* x x x x x x x x
Handbags x x x x x x x x
Hats, Gloves, Scarves, Neckwear x x x x x x x x x x
Hosiery, Socks, Tights, Shoe Acc. x x x x x x x x
Rings x x x x x x Updated 10/05/17
Shoes x x x x x x x
Sunglasses x x x x x
Wallets, Small Leather Goods x x x x x x x x
Watches x x x x x * Hardlines/Gifts use the most appropriate ticket type for your product
RS01 - Regular Price
RS02/RL - Rack Compare At / Rack
Clearance Compare At String Tag
RR01 - Regular Price
RR02/RL - Rack Compare At / Rack
Clearance Compare At Rattail
RJ01 - Regular Price
RJ02/RL - Rack Compare At / Rack
Clearance Compare at Jewelry Tag
RL01 - Regular Price
RL02/RL - Rack Compare At / Rack
Clearance Compare At Item Label
One Piece
RH01 - Regular price
RH02/RL - Rack Compare At / Rack
Clearance Compare At HT
Two Piece
RH01A - Regular Price
RH02A/RL - Rack Compare At / Rack
Clearance Compare At HT
NORDSTROM Ticket Standards 7 | P a g e
Ticket Detail Nordstrom Pertinent Ticket Information found on the EDI Purchase Order:
• Ticket Format can be found in the SAC Segment with the TC990101 Qualifier
• Department number can be found in the REF/DP field
• Nordstrom Regular Retail can be found in the CTP segment with RES qualifier
• Special retail can be found in the CTP segment with PRP qualifier
Rack Ticket Samples
Dept.: A three-digit number. Fill with zeros at the beginning if the department number is less than 3 digits (e.g. dept. 12 would be shown as ‘012’). Style: Product Identification number (PID) or Vendor product number (VPN) on purchase order. Color: Color description (e.g. Black, Brown). Regular Retail: Items sold at regular retail price as designated on purchase order. Comparable Value Retail: Higher (original) price vs. selling price with XX % Percent savings. Percent savings must be rounded down to the nearest whole percent (i.e. if the percentage works out to 24.7% round down to 24%).
Rack Hangtag - Barcoded
Rack Hangtag - 2 Piece Barcoded
Rack Dept/Item Label - Non-Barcoded
NORDSTROM Ticket Standards 8 | P a g e
Rack Item Label - Barcoded
Rack Item Label - 2 Piece Barcoded
Rack Jewelry Label - Barcoded
Rack Jewelry Label - 2 Piece Barcoded
Rack String - Barcoded
Rack Rattail Label – Barcoded
NORDSTROM Ticket Standards 9 | P a g e
SECTION 3 NORDSTROM.COM & NRHL TICKETS
Nordstrom.com and Nordstromrack.com | HauteLook (NRHL) Requirements Nordstrom.com and NRHL requires that all merchandise have a UPC hangtag or label attached to the product. Suppliers may use the same format as FLS for ticketing with the following exceptions:
• No event retail pricing (i.e.: Anniversary, Sale, etc.)
• Retail is optional, but must match the Nordstrom Retail on the PO, if provided
• MSRP is acceptable
UPC Barcode Nordstrom.com requires all merchandise have a UPC barcode sticker attached to the outside of each selling unit’s polybag. See example below for preferred UPC barcode size and layout:
• VPN/Style
• Brief Description (from PO)
• Color Description (from PO)
• Size
• UPC Barcode (Scannable and Human Readable)
NORDSTROM Ticket Standards 10 | P a g e
SECTION 4 ADDITIONAL TICKET POLICIES & RESOURCES
Nordstrom UPC/Retail Ticketing Policies All merchandise must be received at our Distribution Centers (DC) and Fulfillment Centers (FC) with a scannable UPC or EAN barcode attached to the merchandise as well as on the polybag for N.com and NRHL. All 2 Piece items must be ticketed with 2 Piece tickets. See ticket samples in Section 1 (Full Line) and 2 (Rack) for more details. Note: Reserve Stock only needs to have tickets clearly visible (facing up) through the polybag. Non-compliant expense offset fees are applicable if product is received without appropriate tickets, barcodes or have non-scannable/readable barcodes. Details about Nordstrom Expense Offset Fees are available at www.nordstromsupplier.com. Nordstrom does not provide pictures of non-compliance
Approved Ticket/Barcode Sticker Providers These approved ticket providers can supply pre-printed or blank ticket stock with the Nordstrom or Nordstrom Rack logo:
Name & Address Contact
FineLine Technologies 3145 Medlock Bridge Road Norcross, GA 30071
Customer Service Phone: (800) 500-8687 Email: [email protected] (Resource for string tags) Website: www.finelinetech.com
Nexgen Packaging (Chicago IL and Hong Kong)
Customer Service Phone: (630) 455-5500 press 2 for Customer service Email: [email protected] Website: www.nexgenpackaging.com
PAX Tag & Label, Inc. 9528 East Rush Street South El Monte, CA 91733
Sandra Phone: (800) 729-8247 Email: [email protected] Website: www.paxtag.com
Note: NPG Manufacturers must order their tickets through the designated ticket provider which is listed on each PO.
Tagging Barbs / Bones / Bullets Tagging Barbs, Bones or Bullets used to attach merchandise tags must not exceed a maximum of 3” long. Their end tabs should be large enough that the ticket cannot be removed and re-attached to the bone.
NORDSTROM Ticket Standards 11 | P a g e
Return Hang Tags The item types sold in the departments listed in the below table require a ‘Return’ hang tag be swift attached to the item for both FLS & Nordstrom.com. Hang tags must be attached to the inner seam in a way that does not damage the fabric of the item. Please use the following guidelines for determining the best placement of the tag:
• Dresses & Tops – Placed at left side seam at waist level or underneath the zipper if zipper is on left side seam (when on the body)
• 2 & 3 Piece Outfits/Dresses – Placed at skirt’s left side seam, 3” below where the top hem hits (when on the body) or underneath the zipper if zipper is on left side seam
• Swimwear & Intimates – Attached to the sewn in supplier label (each piece) or seam if tag-less
• Bottoms – Placed at skirt’s left side seam, 3” below where the top hem hits (when on the body) or underneath the zipper if zipper is on left side seam
Contact Information Attention: Taylor Communications Phone: (800) 877-0723 Fax: (866) 512-4210 Email: [email protected] Note: Reference Hangtag 14207 (available in packs of 250)
Dept. No. Description Item types
8 Swimwear All (each piece if sold in sets)
9 Daytime Dresses All (skirt only if multi piece sets)
22 Intimates Bustier only
39 Petite Day Dresses All (skirt only if multi piece sets)
85 Special Occasion All (skirt only if multi piece sets)
134 Encore Dresses All (skirt only if multi piece sets)
162* SP Dresses All (skirt only if multi piece sets)
472 Maternity All
520 Petite Special Occasion All (skirt only if multi piece sets)
541 Bridal (Nordstrom.com only) All (skirt only if multi piece sets)
* Rack Department
WAIST
HANG TAG
LEFT SIDESEAM