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Drone Inspections: Insourcing vs. Outsourcing Your Drone Inspection Program Thursday, February 25 2020 04:00 PM - 05:00 PM CEST 10:00 AM - 11:00 AM EST Drone Inspection Webinar Series—2 of 6

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Page 1: Thursday, February 25 2020 04:00 PM - 05:00 PM CEST

Drone Inspections: Insourcing vs. Outsourcing Your Drone Inspection ProgramThursday, February 25 202004:00 PM - 05:00 PM CEST10:00 AM - 11:00 AM EST

Drone Inspection Webinar Series—2 of 6

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PANELIST

Zacc DukowitzContent Marketing Manager

—Flyability—

MODERATOR AND PANELIST

Nick HarwoodUnmanned Systems Operations Manager

—MISTRAS Group, Inc.—

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WEBINAR ENGAGEMENT

Ask questions during the webinar.

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REPLAY

The recording of this webinar will be sent to you afterward.

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1 5’ Introduction

2 55’ Nick Harwood, MISTRAS Group, Inc. // Zacc Dukowitz, Flyability Insourcing vs. outsourcing your drone program

3 15’ Q&AAudience questions answered live

AGENDA

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Nick Harwood Unmanned Systems Operations Manager

Drone Inspections: Insourcing vs. Outsourcing Your Drone Program

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Zacc DukowitzContent Marketing Manager

Drone Inspections: Insourcing vs. Outsourcing Your Drone Program

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POINTS TO COVER

1. Considerations for adopting new technology

2. Insourcing, outsourcing, and the hybrid approach

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1. Considerations for adopting new technology

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1. Start with your data needs. What do you need to inspect? What data do you need to get?

2. Identify the solution. How will you get that data? Will you use manned entry or RVI tools?

3. Identify your RVI tool(s). For robotics data collection, identify what tools you’ll need (drones, other RVI solutions).

4. Identify your drone(s). Why use drones for inspections? What benefits do they provide?

*Remote Visual Inspection

Considerations for adopting new technology

Start here

End here

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Oil tanker cargo inspection

Savings. $2 million saved—$400K from eliminating scaffolding + $1.6M from reduced downtime.

Safety. Eliminated need for standing on scaffolding.

Reduced downtime. Reduced downtime from 10 days to just 2.

Benefits

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Considerations for adopting new technology

Choosing the right tool for the job.

● Do you need internal data, external data, or both?

● Do you need thermal data AND visual data? Do you need data that requires a special sensor (LiDAR, UTM, etc.)?

● Do you want to conduct large surveys? Do you want to fly in confined spaces? Etc.

Internal inspectionsFlyability’s Elios 2

External inspectionsDJI’s Matrice 300

Mapping & surveyingsenseFly’s eBee Classic

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Now—who does the work?

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2. Insourcing, outsourcing, and the hybrid approach

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1. Quantity and urgency2. Insourcing considerations3. Outsourcing considerations4. Hybrid examples

Insourcing, outsourcing, and the hybrid approach

Should I insource or outsource my drone inspection program? The answer is—well, it just depends.

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Insourcing, outsourcing, and the hybrid approach—Quantity and urgency

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Insourcing, outsourcing, and the hybrid approach—Quantity and urgency

Quantity

● Do you have a critical mass of inspection work?● Do you have a lot of assets that require regular inspections?

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Is this you?

“I have lots of assets that require regular inspections.”

—insourcing may be a good option for you

“I don’t have lots of assets that require regular inspections.”

—outsourcing may be a good option for you

Insourcing, outsourcing, and the hybrid approach—Quantity and urgency

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Insourcing, outsourcing, and the hybrid approach—Quantity and urgency

Urgency

● How long can you wait to get the data you need? Do you need it now, in an hour, in a month?

● When something goes wrong what is your tolerance for delays in identifying the cause? What do downtimes cost you?

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Insourcing, outsourcing, and the hybrid approach—Quantity and urgency

Is this you?

“I can wait for data.”

—outsourcing may be a good option for you

“I can’t wait for data.”

—insourcing may be a good option for you.

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Insourcing, outsourcing, and the hybrid approach—Quantity and urgency

A few notes on urgency

If you need quick spot checks or need data urgently—even if the need is infrequent—it might be worth having a drone on site.

Reliable service providers can now deal with both quantity and urgency, due to the increase in adoption and demand over the last few years.

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Again—it just depends.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

Insourcing Your Drone ProgramThings to consider

1. ROI2. Training3. Regulatory considerations4. Insurance5. Acquiring and storing technology6. Culture and internal evangelism7. Data management

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

1. ROI

Do the math.

If you invest in building a drone program how long will it take to break even? What would be your annual savings?

Make sure to consider:

● Technology costs (i.e., drones)● Software costs● Training costs● Insurance costs (for drone insurance) and other

miscellaneous costs

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

2. Training and currency

● What kinds of operations do you want your pilots to be able to perform?

● Do you want your pilots to be proficient or highly trained?

● Do you want to build an internal training program, rely on 3rd party trainers, or do some combination of the two?

● How will you ensure currency with flying skills?

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

3. Regulatory considerations—for commercial drone operations

What are the regulatory requirements for commercial drone operations in your country?

In the U.S. All external commercial drone operations in the U.S. require a Part 107 certificate. How will you get pilots ready to take the Part 107 test—will you use a test prep course or create one?

In other countries. Almost every country in the world has some kind of certification requirement for commercial drone operations. Familiarize yourself with the requirements where you plan to operate.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

3. Regulatory considerations—for inspection code compliance

What are inspection code requirements for the types of inspections you plan to conduct?

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

3. Regulatory considerations—for inspection code compliance

● Drones as a formal inspection tool. Drones have been recognized as a formal inspection tool by organizations like Bureau Veritas and Lloyds Inspection Agency.

● Unique standards and trainings. Many standards organizations are creating their own requirements and trainings for the use of drones in inspections.

● Stay on top of changes. Make sure you’re familiar with the requirements for compliance in your industry and stay on top of developing trends.

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Even if you do have a drone to collect visual data, do you have someone on staff who can analyze it?

Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

3. Regulatory considerations—for inspection code compliance

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

4. Insurance

● Liability insurance.● Aircraft insurance.

You’ll need both.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

5. Acquiring and storing technology

Acquisition

● Use your data needs to identify the types of drones you need● Make a list of requirements and ensure that the drone

technology you’re considering will meet them● Ask for Proofs of Concept visits from vendors to test the

technology for your specific needs● Review client lists, case studies, and other concrete evidence

that the technology will perform as advertised● Ask yourself—will this company be around in five years?

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

5. Acquiring and storing technology

Storage

● Make sure you have a stable environment for storing your drones and related equipment.

● Drone batteries can be very volatile and tricky to store—make sure you have a plan for keeping batteries charged up and stored correctly.

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You don’t have to do it alone—in fact, you probably shouldn’t.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

6. Culture and internal evangelism

Insourced drone programs can face internal pushback. That’s why it’s important to have a plan on how to engage key stakeholders in your drone initiative from the very beginning.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

6. Culture and internal evangelism

● Market your program internally. Send out emails with updates, share mission reports, do what you can to highlight the work you’re doing and the benefits the company is realizing.

● Include everyone, not just your team. Changing company culture means including people throughout the company.

● Show people the tech. Don’t be afraid to walk around and let people try flying or simply handle your new technology. The more concrete you can make it the less pushback you may get.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

7. Data management

● Storage. Drones collect a LOT of data—make sure you’re ready to store it

● Security. Address security concerns up front. Is the drone secure? Will the data it collects be secure?

● Include IT. Talk to your IT department as early as you can, both about data storage and about security.

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

7. Data management—upcoming webinar

Register here: https://www.flyability.com/webinar/drone-inspections-data-management

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Insourcing, outsourcing, and the hybrid approach—Insourcing considerations

Watch the webinar: https://www.flyability.com/webinar/drone-program

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Insourcing, outsourcing, and the hybrid approach—Outsourcing considerations

Outsourcing Your Drone ProgramThings to consider

1. How to find a good service provider2. Drone service providers vs. inspection

companies that use drones

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Insourcing, outsourcing, and the hybrid approach—Outsourcing considerations

1. How to find a good service provider

● Does your company have a list of approved UAS service providers? If so, you might already have an MSA in place.

● Look for trainings and certifications (Part 107, etc.)● Get recommendations from resellers or other trusted

contacts● Ask for references, look at the company’s history and past

work● Ensure the company has insurance for working on site and

for the aircraft (typical liability insurance will not cover the drone itself—drones have to be insured on their own)

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Insourcing, outsourcing, and the hybrid approach—Outsourcing considerations

2. Drone service providers vs. inspection companies that use drones

● Do you just want data or do you want someone who can analyze the data?

● Does the service provider you’re considering have the right type of inspector or SME on staff to both collect AND analyze the data you need?

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Insourcing, outsourcing, and the hybrid approach—Hybrid examples

Instead of choosing one or the other, choose both.

You don’t have to decide all at once. You can experiment with hiring out some drone inspection work and doing some drone inspection work in-house. In fact, this is what most companies do.

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Insourcing, outsourcing, and the hybrid approach—Hybrid examples

3 factors that contribute to companies choosing a hybrid approach:

1. Drone technology needs. The company doesn’t own the right drone for its needs, and doesn’t want to invest in it.

2. Inspection personnel needs. The company doesn’t have enough inspectors, the right kind of inspector, or prefers to place the onus of the inspection on a 3rd party inspection provider.

3. Overflow work. The company has more inspection work than it can handle internally, and relies on a drone inspection service provider to cover the gap.

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Remember—there is help out there.

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PAST WEBINARS

Thursday, February 1110:00 AM EST / 4:00 PM CEST

Webinar 1 of 6—The Benefits of Drone Inspections: How Inspectors Are Using Drones to Improve Safety and Save Millions

● Joe Grelewicz, Middough, Inc.● Mike Vanovermeir, MFE Rentals

UPCOMING WEBINARSThursday, March 1810:00 AM EST / 4:00 PM CEST

Thursday, April 110:00 AM EST / 4:00 PM CEST

Thursday, April 1510:00 AM EST / 4:00 PM CEST

Thursday, April 2910:00 AM EST / 4:00 PM CEST

Webinar 3 of 6—Indoor Drone Inspections: Case Studies & Best Practices from the Field

Webinar 4 of 6—Outdoor Drone Inspections: Case Studies & Best Practices from the Field

Webinar 5 of 6—Drone Inspections: How to Manage Data for All Stakeholders Involved

Webinar 6 of 6—Drone Inspections: The Importance of Data Localization

LEARN MORE & REGISTER: https://www.flyability.com/events-and-webinars

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Q&A

Send your follow-up questions to:Nick Harwood, MISTRAS Group, Inc.—[email protected]

Zacc Dukowitz, Flyability—[email protected]

Johan Mlouka, Flyability—[email protected]