Slide 1Outputs
Project Management
Quality Planning-Inputs
Quality Policy
This is the overall intention and direction of an organization with regard to quality as expressed by top management.
Other process outputs
Processes in other knowledge areas may produce outputs that should be considered as part of quality planning.
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Benchmarking
This involves comparing actual or planned project practices to those of other projects to generate ideas for improvement and to provide standards by which to measure performance.
Quality Standards
These are application area specific standards or regulations that may affect the project.
ISO 9000 series standards give useful information on Quality Planning.
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Quality Management Plan
This should describe how the project management team will implement the Quality Policy. In ISO 9000 terminology it should describe the project quality system encompassing procedures, processes and resources needed to implement quality management.
Checklists
A checklist is a structured tool used to verify that a set of required steps has been performed.
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Project Management
Quality Assurance-Outputs
Quality improvement
This includes taking action to increase the effectiveness and efficiency of the project to provide added benefits to the project stakeholders.
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Project Management
Quality Control-Inputs
Work results
These are the outcomes of the activities performed to accomplish the project.
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Inspection
This includes activities such as measuring, examining and testing undertaken to determine whether the results conform to requirements.
Statistical sampling
This involves choosing part of a population of interest for inspection.
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Rework
The rejected items may require action to rectify the defect.
Checklists