through the looking glass - ilta.personifycloud.com · through the looking glass training of the...
TRANSCRIPT
Through the
Looking Glass
Training of the Future
SPEAKERS
Eileen WhitakerSr. Learning & Change
Management Consultant
Traveling Coaches
Katrina BakerFirmwide Information Services
Learning & Development Manager
Cooley LLP
Role Of The Legal Trainer
Using the Audience Poll
Which HATS are you asked to wear TODAY that you weren't asked to wear in the PAST?
We Are No Longer Just DeliveringInformation Or Knowledge
Facilitators Organizers Moderators
Content Creators Curators Assessors
Analysts Consultants Project Managers
Tactile Player to Strategic
Business Partner
Aligning with Business Objectives
Measuring Effectiveness
Technological And Cultural Shifts
• Rapid adoption of mobile devices• Software as a Service (SaaS)• Training is NOT an event• Informal learning is significant• Personal learning environments (PLE)
Using the Audience Poll
Which HATS do you anticipate you will be asked to wear in the FUTURE that you aren’t wearing TODAY?
Emerging Roles• Experience designers• Learning support• Empowerment• Change Agent• Learning Technologist
“It’s No Use Going Back To
Yesterday, Because I Was A
Different Person Then.”
― ALICE
The Way We Learn
YOUR HATS
YOUR HATS
Self Study
Interactive TutorialseLearning
Virtual Classroom
Lunch n Learns
On the Job
Wikis
Gamification
Social Learning
…and much more!
Internal MOOCS
Self Study
Learning Experiences
• Incorporate Adult Learning Principles• Consider Learning Preferences• Offer a Variety of Options
Reframing Expectations
Virtual Software Applications
Cost Integration
Features
Use a solution designed
for training
Which one is right for you?
Interactivity Tools
Chat Polling Status Icons
White-boarding
Streaming Video VOIP
Tele-conferencing
Application Sharing
Breakout Rooms
Virtual Classroom Series
• Cross-department coordination• Class outlines and review process• Annual calendar• Consistent location and format• Marketing
Social Learning
Social Learning
• Tech Lounge / Genius Bar
• Office Hours
• Chat & Chews / Lunch & Learns
• Scheduled One on Ones
• Pay It Forward / Cross Training
YOUR HATS
Compel Through Competition
User Dashboards
User Dashboards
Leaderboards
Gamification Examples
Macro-learning And Micro-learning
Macro-Learning
• Several hours or days
• Definitions, concepts, principles, and practice
• Graded exercises
• People to talk with, learn from
• Coaching and support needed
Micro-Learning
• 2 minutes or less• Topic or
problems based• Search by asking
a question• Video or text• Indexed and
searchable• Content rated for
quality and utility
Learning Technology
YOUR HATS
Interactive Tutorial Demo
YOUR HATS
Think Bigger Than The Box
YOUR HATS
Reduce The Load
Practical Tip: Using Barcodes
• Implemented at a global retailer• Add barcodes to personnel badges• Create sign-in sheets with personnel
IDs converted to barcodes• Scan barcodes into LMS or an
import spreadsheet to speed data entry
Structure of the Learning Organization
Learning Silos
• Centralize tools
• Decentralize training
• Restructure as needed
Find A Structure
That Serves The Learner
“Would you tell me, please, which way I ought to go from here?”
“That depends a good deal on where you want to get to.”
“I don't much care where - ”
“Then it doesn't matter whichway you go.”
EMERGING TECH
TOP 5
5. Cloud Technology
4. Data Analytics
3. Tin Can (xAPI)
2. Wearables
1. Artificial Intelligence
Virtual Assistants & Bot Technology
“Here’s a crazy, bad, wonderful idea…”
Like Alice, Choose to Believe 6 Impossible Things
Every Morning
And then remember, Nothing is Impossible!
Thank You