thought:optimizing(facebook(posts((more%friends%to%see%their%posts,%but%it%could%also%be%the%case%that%people%with%a%lot%of%facebook%friends%...

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Thought: Optimizing Facebook Posts 10/15/15 By Kevin DeLuca ThoughtBurner Opportunity Cost of Reading this ThoughtBurner post: $1.92 – about 8.7 minutes I would be remiss to preach Daily Optimization without analyzing an activity that many people of my generation partake in daily – Facebook posting. I have heard many informal theories from family and friends about how certain factors affect Facebook post performance. “Make sure to post in the morning so that you’ll get more likes! Don’t post a picture too soon after your most recent post! Include a picture (or link) so that more people read your post! Don’t post in the middle of the week!” The list goes on, and people love to make up stories as to when and how you should post to Facebook. The Internet wasn’t much help in figuring out which stories were right (shocking, I know). Some sites recommended posting in the morning i , others said post at 5pm ii , and some suggested the evening was best iii . Weekends are bad iv , or maybe they’re good v . And of course you have to think about frequency – some places suggested you should only post about once every two days vi , while others recommended closer to two posts per day vii . Pictures are supposed to get you more likes viii and more comments ix . Also, much of this advice was created for companies hoping to get more Facebook users engaged with their organization’s page, which I suspect doesn’t apply to everyday Facebook users. Rather than relying on these ‘studies’, none of which use any basic controls in their analyses, I decided to collect data on my own friends’ Facebook posting patterns for two weeks to see if I could learn anything for myself. Specifically, I wanted to see if I could find out how links, pictures, frequency, time of day, and day of the week affects both likes and comments received by posts. I figured even if the results I find are not generalizable to all Facebook users, at least they would be applicable to my Facebook use, and they would probably be more representative of a normal Facebook user’s experience. At the time of data collection, I had 759 friends. Out of these, only 642 friends had accounts that 1) were not deactivated and 2) allowed me to see their total number of friends (for control purposes). I collected data on all posts for a twoweek period, and during this twoweek period only 387 of my friends posted something. But they posted a lot (you know who you are). There were 1,822 posts total, or about 5 posts per person (though a sizable number of friends only posted once). The average number of likes was about 18, and the average number of comments was about 2.5. Forty four percent of posts included a picture, while 34% contained a link. The two tables below summarize these facts.

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Page 1: Thought:Optimizing(Facebook(Posts((more%friends%to%see%their%posts,%but%it%could%also%be%the%case%that%people%with%a%lot%of%Facebook%friends% arejust%better%at%creating%likeableFacebook%posts%(higher

Thought:  Optimizing  Facebook  Posts    

10/15/15  By  Kevin  DeLuca  ThoughtBurner  

Opportunity  Cost  of  Reading  this  ThoughtBurner  post:  $1.92  –  about  8.7  minutes  

  I  would  be  remiss  to  preach  Daily  Optimization  without  analyzing  an  activity  that  many  people  of  my  generation  partake  in  daily  –  Facebook  posting.  I  have  heard  many  informal  theories  from  family  and  friends  about  how  certain  factors  affect  Facebook  post  performance.  “Make  sure  to  post  in  the  morning  so  that  you’ll  get  more  likes!  Don’t  post  a  picture  too  soon  after  your  most  recent  post!  Include  a  picture  (or  link)  so  that  more  people  read  your  post!  Don’t  post  in  the  middle  of  the  week!”  The  list  goes  on,  and  people  love  to  make  up  stories  as  to  when  and  how  you  should  post  to  Facebook.  

The  Internet  wasn’t  much  help  in  figuring  out  which  stories  were  right  (shocking,  I  know).  Some  sites  recommended  posting  in  the  morningi,  others  said  post  at  5pmii,  and  some  suggested  the  evening  was   bestiii.  Weekends   are   badiv,   or  maybe   they’re   goodv.   And   of   course   you   have   to   think   about  frequency   –   some   places   suggested   you   should   only   post   about  once   every   two   daysvi,   while   others  recommended  closer  to  two  posts  per  dayvii.  Pictures  are  supposed  to  get  you  more   likesviii  and  more  commentsix.  Also,  much  of   this  advice  was  created   for  companies  hoping   to  get  more  Facebook  users  engaged  with  their  organization’s  page,  which  I  suspect  doesn’t  apply  to  everyday  Facebook  users.  

Rather  than  relying  on  these  ‘studies’,  none  of  which  use  any  basic  controls   in  their  analyses,  I  decided   to  collect  data  on  my  own   friends’  Facebook  posting  patterns   for   two  weeks   to   see   if   I   could  learn  anything  for  myself.  Specifically,  I  wanted  to  see  if  I  could  find  out  how  links,  pictures,  frequency,  time  of  day,  and  day  of  the  week  affects  both  likes  and  comments  received  by  posts.  I  figured  even  if  the  results   I   find   are   not   generalizable   to   all   Facebook   users,   at   least   they   would   be   applicable   to  my  Facebook  use,  and  they  would  probably  be  more  representative  of  a  normal  Facebook  user’s  experience.    

At  the  time  of  data  collection,  I  had  759  friends.  Out  of  these,  only  642  friends  had  accounts  that  1)  were  not  deactivated  and  2)  allowed  me  to  see  their  total  number  of  friends  (for  control  purposes).  I  collected   data   on   all   posts   for   a   two-­‐week   period,   and   during   this   two-­‐week   period   only   387   of   my  friends  posted  something.  But  they  posted  a  lot  (you  know  who  you  are).  There  were  1,822  posts  total,  or  about  5  posts  per  person  (though  a  sizable  number  of  friends  only  posted  once).  The  average  number  of  likes  was  about  18,  and  the  average  number  of  comments  was  about  2.5.  Forty  four  percent  of  posts  included  a  picture,  while  34%  contained  a  link.  The  two  tables  below  summarize  these  facts.  

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Table  1:  Sample  sizes  for  friend  group  

 

Table  2:  General  descriptive  stats  on  friend  group’s  posts  

 

  I  recorded  basic  characteristics  of  all  1,822  of  these  posts  and  generated  a  few  extra  control  variables.  With  this  dataset,  I  ran  regressions  on  the  data  to  see  if  any  of  the  rumored  Facebook  post  optimizing  strategies  were  true.  The  regressions  help  us  find  out  what  relationships  are  statistically  significant,  and  give  us  an  estimate  of  their  magnitudes.  Below  is  an  easy-­‐to-­‐digest  summary  of  the  results,  along  with  an  infographic  created  by  the  wonderful  Megha  Arora  to  help  you  easily  understand  and  share  the  results.  To  see  more  detailed  results,  check  out  the  first  part  of  the  official  ThoughtBurner  Daily  Optimization  Project  on  Optimizing  Facebook  Posts.  Commentary  and  daily  optimization  strategies  follow  the  table  and  visual.  

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   Effect  

   Likes   Comments  

Post  Characteristics                          

    Link   -­‐16.72   -­‐2.88       Picture   -­‐   -­‐1.37  

Person  Controls                   Male   -­‐4.29   -­‐       Total  Friends   +0.011   +0.001       Total  Posts   -­‐0.55   -­‐  

Time  of  Day                   Morning   +5.36   -­‐       Afternoon   +5.01   -­‐       Evening   +6.34   -­‐  

Day  of  Week                   Monday   -­‐   +1.10  

Table  3:  Significant  effects  on  likes  and  comments    

 Analysis  

The  biggest  effect  on  likes  is  that  of  including  a  link  in  your  post  –  posts  with  links  in  them  had  almost  17  likes  less  on  average  than  posts  without  links.  This  is  a  huge  effect  considering  that  the  average  number  of  likes  on  all  posts  was  only  about  18.  Posts  with  links  had  almost  3  fewer  comments  on  them  too,  which  may  seem  unexpected.  

  I  also  didn’t  suspect  that  posts  with  pictures  in  them  would  have  fewer  comments  (about  one  comment  fewer  on  average  than  posts  without  links  or  pictures).  I  had  also  guessed  that  the  effect  of  pictures  on  likes  would  be  positive  (but,  alas,  it  is  insignificant).  This  could  be  because  pictures  don’t  actually  make  posts  more  likeable  on  average  or  because  my  friends  are  so  good  at  non-­‐picture  posts  that  they  receive  the  about  the  same  number  of  likes  as  picture  posts.  

The  more  friends  you  have,  the  more  likes  and  comments  you  have  on  your  posts.  This  one  seems  obvious,  but  it  acts  as  a  good  control  and  as  a  good  check.  If  we  had  found  that  people  with  more  friends  had  lower  numbers  of  likes  or  comments,  then  we  might  be  worried  that  there  was  some  lurking  variable  contaminating  our  results.  Also,  we  can  be  more  confident  in  other  significant  effects  because  we  know  that  the  total  number  of  friends  is  being  controlled  in  the  analysis.  For  every  91  more  friends  someone  had,  they  had  1  more  like  on  their  posts  on  average  and  for  every  1,000  more  friends  someone  had,  they  had  1  more  comment  on  their  posts  on  average.    

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Figure  1  below  shows  the  average  number  of  likes  someone  had  plotted  by  the  total  number  of  friends  that  person  had.  You  can  see  that  the  linear  trend  line  is  slightly  sloping  upwards,  though  it  isn’t  too  steep.  

 

Figure  1:  Average  number  of  likes  by  total  number  of  friends  

  Males  in  the  sample  had  about  4  less  likes  on  average  than  females.  Looks  like  my  male  friends  are  bad  at  Facebook  posting  (sorry  boys).  Or  maybe  I’ve  found  evidence  of  a  gender-­‐based  like  discrimination  on  Facebook?!  No.  The  more  likely  scenario  is  that  my  male  friends’  posts  are  correlated  with  some  unrecorded  characteristic  of  posts  that  negatively  impacts  the  number  of  likes.  

  In  order  to  see  if  posting  at  certain  times  of  the  day  affects  the  number  of  likes  a  post  receives  I  first  divided  the  day  into  five  periods:  Dawn  (2am-­‐6am),  Morning  (6am-­‐noon),  Afternoon  (noon-­‐5pm),  Evening  (5pm-­‐9pm),  and  Night  (9pm-­‐2am).  I  used  these  five  times  of  the  day  because  I  believe  that  these  five  periods  represent  natural  divisions  of  the  day,  at  least  among  my  group  of  friends.  For  example,  most  of  my  Facebook  friends  wake  up  between  6am  and  noon,  so  any  time  of  the  day  effect  that  occurs  between  these  hours  would  be  interesting  and  possibly  applicable  to  most  of  the  friends  included  in  the  analysis.  The  same  could  be  said  of  the  other  time  periods.  

The  only  time  of  day  effects  that  were  significant  were  those  on  likes;  posts  in  the  morning,  afternoon,  or  evening  all  had  a  significantly  higher  number  of  likes  compared  to  posting  in  the  middle  of  the  night.  There  is  slight  evidence  that  “evening”  hours  are  best,  because  those  hours  had  the  largest  positive  effect.  However,  I  can’t  say  with  confidence  that  the  effect  is  statistically  better  than  posting  in  the  morning  or  afternoon.  In  terms  of  comments,  the  time  of  the  day  did  not  have  any  significant  effects.    

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Figure  2  shows  the  average  number  of  likes  by  time  of  the  day.  While  it  looks  like  the  average  number  of  likes  is  also  much  higher  at  night  compared  to  dawn,  the  difference  is  not  statistically  significant  after  controlling  for  other  factors.  Specifically,  the  percentage  of  posts  with  links  is  about  39%  for  both  the  morning  and  afternoon  times  of  day  while  the  percentage  of  posts  with  links  at  night  is  close  to  32%;  since  links  have  a  very  strong  negative  effect  on  the  number  of  likes,  this  means  that  morning  and  afternoon  posts  have  about  the  same  number  of  average  likes  as  posts  at  night  despite  the  fact  that  more  of  those  posts  have  links.  This  is  a  good  example  of  the  sort  of  nuance  that  I  am  afraid  other  analyses  of  Facebook  posting  are  missing.  

 

Figure  2:  Average  likes  by  time  of  day  

  The  day  of  the  week  did  not  significantly  influence  the  number  of  likes  received  by  a  post.  There  is  no  evidence  that  weekends  are  better  (or  worse)  than  the  weekdays.  However,  posts  on  Mondays  had  about  1  comment  more  on  average.  Maybe  people  are  trying  to  distract  themselves  at  work  at  the  beginning  of  the  week,  or  maybe  they  comment  on  things  that  happened  over  the  weekend.  Last,  the  total  number  of  posts  within  the  two-­‐week  period  negatively  impacted  the  average  number  of  likes  a  person’s  posts  received.  For  every  additional  post  within  two  weeks,  that  person  received  about  0.5  likes  less  on  average  on  their  posts.  

It  is  important  to  remember  that  just  because  I’ve  found  these  significant  relationships  doesn’t  mean  that  I’ve  found  causal  relationships.  There  could  be  any  number  of  reasons  that  we  observe  these  effects.  The  control  on  males  is  a  good  example  –  it’s  probably  not  that  being  a  male  inherently  causes  your  posts  to  be  less  likeable.  Also,  consider  the  effect  of  ‘total  friends’  on  likes:  for  every  91  more  friends  someone  has,  they  had  1  more  like  on  their  posts  on  average.  This  could  be  because  they  have  

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more  friends  to  see  their  posts,  but  it  could  also  be  the  case  that  people  with  a  lot  of  Facebook  friends  are  just  better  at  creating  likeable  Facebook  posts  (higher  ‘social  intelligence’  or  something).  Since  I  didn’t  want  to  impose  a  subjective  ‘quality  of  post’  measure,  we  can’t  discern  between  these  two  possible  explanations.  

That  being  said,  it  doesn’t  mean  we  can’t  use  this  evidence  to  dispel  or  give  weight  to  theories  about  optimal  Facebook  posting.  If  someone  were  to  tell  me  that  including  links  in  your  posts  would  increase  the  number  of  likes  you  got,  I’d  be  pretty  skeptical  given  the  results  of  my  friend  group  analysis.  Using  the  information  above,  it  is  pretty  easy  to  figure  out  some  general  strategies  to  improve  and  optimize  your  Facebook  posting.  

Again,  to  see  more  detailed  results,  including  regression  results,  more  visuals,  and  more  commentary,  check  out  the  first  part  of  the  official  ThoughtBurner  Daily  Optimization  Project  on  Optimizing  Facebook  Posts.  

Optimal  Facebook  Posting  

My  assumption  is  that  you  are  trying  to  maximize  either  average  likes  or  average  comments  on  your  posts.  Other  objectives  will  require  different  strategies.  First  things  first  –  don’t  include  a  link  in  your  post.  My  theory  is  that  links  are  too  specific  in  their  topic  and  appeal  only  to  a  limited  number  of  people  (namely,  those  who  happen  to  be  interested  in  the  link’s  particular  topic).  Only  some  of  your  friends  will  take  the  time  to  read  the  link,  and  even  then  only  a  percentage  of  them  may  actually  like  the  post.  On  the  other  hand,  picture  posts  or  status  update  posts  appeal  to  more  of  your  friends  because,  presumably,  they  all  have  a  general  interest  in  your  life  (y’all  are  officially  friends  on  Facebook,  after  all).    

The  more  friends  you  have,  the  more  likes  you’ll  have.  This  is  probably  due  to  some  sort  of  exposure  effect  –  if  your  posts  are  all  of  a  similar  quality  where  some  percentage  of  your  friends  will  like  them,  then  increasing  the  number  of  friends  you  have  will  increase  your  number  of  likes  even  if  the  quality  of  your  posts  doesn’t  increase.  Maybe  you  should  consider  accepting  those  few  friend  requests  you  haven’t  responded  to  yet  (you  know,  the  ones  that  everyone  has  from  those  creepy  random  strangers).  In  fact,  you  might  even  have  reason  to  suspect  that  the  randos  will  like  your  stuff  more  than  your  average  friends.  #untappedpotential  

Don’t  be  male.  Just  kidding  –  you  can  be  male  but  just  try  to  post  the  way  my  female  Facebook  friends  do.  For  some  reason,  the  stuff  that  my  male  friends  are  posting  is  just  less  likeable  than  what  my  female  friends  are  posting.  (Come  on  guys,  get  it  together.)  Or  maybe  both  guys  and  girls  are  just  more  prone  to  liking  girls’  posts.    

No  need  to  go  out  of  your  way  to  include  a  picture  in  your  posts  if  you  are  trying  to  maximize  average  likes.  And  if  you  are  trying  to  get  more  comments,  you’re  better  off  just  posting  a  normal  status,  since  picture  posts  actually  had  significantly  fewer  comments  than  non-­‐picture  posts.  Also,  posting  on  Mondays  might  help  you  score  an  extra  comment,  possibly  because  other  people  are  catching  up  on  your  weekend.    

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Don’t  post  too  often.  For  every  additional  post  someone  posted,  that  person  received  0.5  fewer  likes  on  their  posts  on  average.  This  could  either  be  because  people  who  post  a  lot  have  lower  quality  posts,  or  because  their  friends  get  annoyed  with  their  frequent  posting  and  stop  liking  their  posts.  So  make  sure  you  are  not  annoying  and  don’t  post  things  you  know  are  low  quality.  

Last,  make  sure  you  post  during  the  day  when  people  are  actually  awake  (as  if  this  wasn’t  obvious).  To  be  safe  you  could  make  sure  to  post  in  the  evening  (after  5pm  and  before  9pm),  but  I  can’t  guarantee  this  will  be  any  better  than  posting  in  the  morning  or  afternoon.  

  Remember  that  my  advice  is  based  on  data  collected  over  a  two-­‐week  period.  This  optimal  strategy  is  probably  more  applicable  to  people  who  post  fairly  regularly  (at  least  once  every  two  weeks).  It  could  be  the  case  that  a  better  way  to  maximize  average  number  of  likes  is  to  post  a  super  high  quality  post  once  a  month.  This  could  increase  your  average  number  of  likes,  though  it  might  decrease  the  total  number  of  likes  (which  could  also,  in  theory,  be  your  objective).  

  If  you  follow  the  average  like-­‐maximizing  (optimal)  strategy  rather  than  the  worst  possible  like  earning  strategy,  your  estimated  average  likes  over  a  two-­‐week  period  will  be  about  23.61  likes  higher,  assuming  the  content  of  your  posts  doesn’t  change.  I  doubt  you’re  doing  everything  wrong,  so  you  can  probably  think  of  this  as  the  maximum  like  effect  you  can  achieve  by  posting  optimally.    

 

Figure  3:  Expected  likes  on  average  vs.  using  the  optimal  strategy  

  I  hope  this  helps  clear  things  up  a  bit.  Depending  on  how  similar  you  think  your  group  of  friends  is  to  mine,  the  results  might  be  applicable  to  your  own  posting.  These  results  also  show  that  the  advice  you  can  read  online  doesn’t  apply  to  everyone,  and  that  to  really  know  your  optimal  Facebook  posting  strategy  you  have  to  consider  your  specific  group  of  friends.    

  A  little  preview  for  next  time:  an  analysis  of  my  own  personal  Facebook  posts  over  all  time  leads  to  slightly  different  results.  Like  I  said,  what  works  best  on  average  doesn’t  always  work  best  for  an  

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individual.  We  know  in  general  what  might  be  an  optimal  Facebook  posting  strategy,  but  this  isn’t  the  same  as  knowing  what  works  best  for  me  (or  you)  personally.  In  my  next  post,  I’m  going  to  analyze  my  own  Facebook  posts  starting  from  when  the  like  button  was  introduce  in  February,  2009  and  create  my  own  individualized  optimal  Facebook  posting  strategy.    

                                                                                                                         i  http://blogs.constantcontact.com/best-­‐time-­‐post-­‐facebook/  ii  https://blog.optimizely.com/2015/07/08/how-­‐to-­‐find-­‐the-­‐best-­‐time-­‐to-­‐post-­‐on-­‐facebook/  iii  https://www.quicksprout.com/2015/01/02/what-­‐are-­‐the-­‐best-­‐times-­‐to-­‐post-­‐on-­‐social-­‐media/  iv  http://versus.com/en/2014/09/23/want-­‐more-­‐likes-­‐the-­‐best-­‐time-­‐of-­‐the-­‐day-­‐to-­‐post-­‐on-­‐social-­‐media  v  http://www.exacttarget.com/blog/why-­‐you-­‐should-­‐be-­‐posting-­‐to-­‐facebook-­‐on-­‐the-­‐weekends/  vi  https://blog.kissmetrics.com/science-­‐of-­‐social-­‐timing-­‐1/  vii  https://blog.bufferapp.com/social-­‐media-­‐frequency-­‐guide  viii  https://blog.kissmetrics.com/more-­‐likes-­‐on-­‐facebook/    ix  https://blog.bufferapp.com/7-­‐facebook-­‐stats-­‐you-­‐should-­‐know-­‐for-­‐a-­‐more-­‐engaging-­‐page                                                                          

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                                                                                                                                                                                                                                                                                                                                                                                                       ©  Kevin  DeLuca,  Megha  Arora  and  ThoughtBurner,  2015.  Unauthorized  use  and/or  duplication  of   this  material   without   express   and   written   permission   from   this   blog’s   author   and/or   owner   is   strictly  prohibited.  Excerpts,  links  and  citations  may  be  used,  provided  that  full  and  clear  credit  is  given  to  Kevin  DeLuca  and  ThoughtBurner  with  appropriate  and  specific  direction  to  the  original  content.