thomas lidforss international-client-services-v1

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© 2010 Thomas Lidforss International v 1.0 “Do More with Less” with services from Thomas Lidforss International (TLi) Client Services TLi

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This is a presentation describing the working model of the business advisor and management of outsourcing services that Thomas Lidforss International provides to clients.

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Page 1: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v 1.0

“Do More with Less”with services from

Thomas Lidforss International (TLi)

Client Services

TLi

Page 2: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

Shared Services Outsourcing? – Do More with Less

• Focus on your core services

• Lower your costs

• Extend your reach with business partners

Page 3: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

What we do – TLi, a business advisor and outsourcing management company

• A technology enabler also providing business services, brokering the best deals

• Using the latest technologies creating mobile apps, SNS software, portals, auction sites, e-commerce, business apps and QA

• Connecting Web 2.0 to mobile apps and devices

• Backed by experienced teams from selected service providers

Page 4: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

How we work – Marketing, Sales & Business development

• Analyze and screen service providers

• NDAs and sharing of opportunities with selected Service Provider

• Analyze, advise and further develop business plan facts

• Evaluate business model and assist in plan of approach

Page 5: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

How we work – Requirements & Product Management

• Collect and assist with scoping out requirements with customer, share with selected Service Provider

• Develop (if needed) together a phased customer driven roadmap

Page 6: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

How we work – Project Management

• Develop and order project proposal, assign contacts in cooperation with Service Provider

• Get detailed scope of amount of work, proposed working model and assigned project lead from selected Service Provider

• Negotiate prize, terms, scope and approach strategy with client (Fixed Price, T&M, ODC)

Page 7: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

How we work – Development/Test Project

• Follow up, monitor and escalate when needed

• Project lead and team runs agile development and test allowing customer project access and delivery

• Invoicing according to project milestones client will pay service provider and service provider TLi

• Make sure of transparency services are provided and security when required

Page 8: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

Local/Remote Working Model

• Marketing• Sales• Bizdev• Requirements• Product mgt• (Project mgt)• (Agile dev)• (Agile QA)• Follow up/Escalate• Upsell

• (Marketing)• (Sales)• (Bizdev)• (Requirements)• (Product mgt)• Project mgt• Agile dev• Agile QA• Management• Maintenance & Support

Local (TLi) operations Remote (SP) operations

() = Not prime

Page 9: Thomas lidforss international-client-services-v1

© 2010 Thomas Lidforss International v.1.0

Why use TLi?

• Local/remote shared working model

• A business and technology partner

• Increase your revenue

• Reduce cost/risks

• Expand your knowledge through partners.

Contact Thomas Lidforss InternationalHarpsundsvagen 139, 124 58 Bandhagen, Sweden

http://[email protected]