this presentation gives an overview of how our services differ from
TRANSCRIPT
This presentation gives an overview of how our services differ from traditional transport providers. That being said, nothing can substitute experiencing the differences in our services first-hand. With new operational procedures and world class quality measures, Gateway Global provides our clients with an exceptional experience.
I am more than confident Gateway Global will become your supplier of choice. Our high standards extend from the initial booking to the completion of each ride. Please let us know how we can be of service to you and your team for your ground transportation needs.
Sincerely,
Sam AmatoFounder, President
Home Chauffeurs Technology Quality Control Services Events Contactwww.gatewayglobalsf.com
Training & Safety
Often times we are mistaken for just a ground transportation company. We focus on experience. Our new hire program comprises of an extensive screening process which includes - drug testing, nationwide criminal background check and driving history, driver training and a heavy focus on white glove customer service.
Chauffeur Teams
Taking customer service to the next level, we encourage our senior chauffeurs to provide continuous feedback, appreciation and most importantly mentoring to new team members. This creates a sense of teamwork and is important to keep fostering our company's collaborative culture.
www.gatewayglobalsf.com Home Chauffeurs Technology Quality Control Services Events Contact
Chauffeurs
Gateway utilizes contemporary online technologies that consolidate transportation management needs for you, and/or all the members of your team. Our online reservation and dispatch system has been tailored to Gateway Global's unique needs – so that all relevant information is available when and where it is needed.
Technology
www.gatewayglobalsf.com Home Chauffeurs Technology Quality Control Services Events Contact
Vehicle Tracking
Gateway Global has adopted industry leading best practice's once reserved for manufacturing and distribution companies. These procedures allow us to improve and sustain service excellence. Some of the processes implemented to ensure an incident-free experience are 100% of all phone reservations are recorded and 100% of all emails are retained for review and training purposes. In our Chauffeur Mentor and Training programs, Gateway has developed a Chauffeur Monitoring Program to proactively identify any service inconsistencies and address them before they become an issue.
Our operations staff monitors airport, weather, and traffic conditions and adjusts as necessary to all the variables that can impact your travel. Quality
Control
www.gatewayglobalsf.com Home Chauffeurs Technology Quality Control Services Events Contact
Quality Control
Airport, Weather & Traffic Conditions
LUXURY TOURSEnjoy premier city & scenic tours for small to large groups throughout the San Francisco Bay Area, including the Wine Country, Silicon Valley, and the Monterey Peninsula.
PRIVATE AVIATIONGateway has become synonymous with providing exemplary service to the private aviation market as well. We service private airfields throughout the U.S. and world, and assign our clients their own professional Private Aviation Transportation Specialist suited to this discriminating traveler. We use the latest online real-time flight tracking technology available in order to insure we are there when you expect us and need us.
AIRPORT TRANSFERSWe offer chauffeured Airport Transfer Services for all business and leisure travelers. Our attentive 24 hour Operations Department is ready and available to assist with last minute or pre-planned bookings for groups of all sizes. Gateway Global greeters can be requested to assist with domestic and international flight arrivals and departures.
HOTEL & EMPLOYEE SHUTTLE PROGRAMS Complement your own exceptional hotel services by offering Gateway's efficient & reliable shuttle services to and from the airport. For your employees, we offer fixed routes by shuttle to help assure that your employees arrive to work on time, and prepared for the workday ahead. Eliminate their stress of a solo commute, and ensure the safety and well being of your employees.
Services
www.gatewayglobalsf.com Home Chauffeurs Technology Quality Control Services Events Contact
ROAD SHOWSGateway will give you peace of mind knowing that we can facilitate all your events and group ground transportation needs.
Site Inspection
Manifest Management
24 Hour Customer Service Center
National and International Coverage
CORPORATE EVENTSGateway Global's Events Department is dedicated to assisting you with all your meeting and event planning needs. Our professional events management team works diligently to ensure your event is seamless from start to finish.
Events
www.gatewayglobalsf.com Home Chauffeurs Technology Quality Control Services Events Contact
GATEWAYGLOBALSF.COM
BOOK A RIDE
REQUEST A QUOTEPHONE: 650-697-5548TOLL FREE: 1-800-486-7077
Contact
www.gatewayglobalsf.com Home Chauffeurs Technology Quality Control Services Events Contact