THIS IS UTC CLIMATE, CONTROLS & SECURITY€¦ · \爀ꀀ屲In early 2017 Carrier introduced the new AquaForce® 30XV air-cooled screw chiller with Greenspeed® intelligenc\. AquaForce®
A global leader in building systems and aerospace industries We invent new and better ways to keep people safe, comfortable, productive and on the move
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UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider of high-technology systems and services for the aerospace and building industries. UTC was founded by some of the world’s greatest inventors, and over 200,000 employees continue their commitment to innovation. United Technologies provides high-technology products and services to the aerospace and commercial building industries worldwide. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that move the world forward.
Commercial Aerospace
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Iconic brands delivering the smart, sustainable solutions the world needs
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United Technologies is a diverse business, but the common denominator is that our products and services power modern life. Our balanced portfolio of businesses includes iconic brands spanning geographies, markets and customer relationships. Our commercial building businesses comprise Otis, the world’s leading manufacturer of elevators, escalators and moving walkways; and UTC Climate, Controls & Security, a leading provider of heating, ventilating, air-conditioning, refrigeration, fire and security systems, and building automation and controls. Our aerospace businesses consist of Pratt & Whitney aircraft engines and UTC Aerospace Systems. We also operate a central research organization that pursues technologies for improving the performance, energy efficiency and cost of our products and processes.
200,000 employees
$57.4 billion in adjusted net
sales
Fortune 50 company
UTC 2016 Sales Mix
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Military Aerospace & Space
Commercial Aerospace
Commercial & Industrial
Aftermarket
Original Equipment Manufacturing
United States
Europe
Asia Pacific
Other
Source: 2016 UTC Annual Report (Amounts presented for 2016 have been restated to reflect results from continuing operations.)
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UTC is ranked 45 in the Fortune 100 with more than $57 billion in sales. These sales are balanced across our markets and geographies in 2016. 50% of our revenues were generated by our commercial building systems businesses. 50% were generated by our aerospace businesses—including 38% from our commercial customers and 12% from our military and space customers. A strength of our business model is the significant recurring revenues from our aftermarket and service businesses—which accounted for 46% of total revenues in 2016. Our sales also are geographically distributed, with more than 60% generated outside the U.S., including 20% from fast-growing emerging markets. UTC is well positioned for future growth.
UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
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UTC Climate, Controls & Security is a global provider of building technologies. Our fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services promote integrated, high-performance buildings that are safer, smarter and sustainable. We continue to build momentum for long term growth in an increasingly urban and connected world, backed by a portfolio of more than 80 leading brands, a strong global presence and a commitment to operational excellence.
Our mission is to be our customers’ first choice
We create and maintain comfortable, efficient, healthy, safe, secure and sustainable environments and ensure the global food supply is transported and preserved for safe consumption.
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Our mission is to be our customers’ first choice. We make the world a better place to live by creating and maintaining comfortable, accessible, efficient, healthy, safe, secure and sustainable environments, and ensuring the global food supply is transported and preserved for safe consumption. Leadership is at the root of our company, with founders who invented entirely new solutions and brands that pioneered entire industries. Today, many of these same brands continue to be among the largest, most innovative and highly regarded in their respective industries. Of course, leadership isn't about what you can do on your own - it's about working together for something greater. UTC Climate, Controls & Security is committed to leading the global dialogue on topics ranging from the green building movement to improving the cold chain and feeding a growing planet.
Our industry leadership positions
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HVAC Fire & Security Refrigeration
$8B $5B $4B
(2016 @ afx)
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We have strong positions in our three primary business segments: HVAC, Fire & Security and Refrigeration. Our iconic brands are supplemented by our great channels to market. Willis Carrier invented modern air-conditioning 115 years ago this year. Today, we have a family of brands which include: residential air-conditioning, commercial air-conditioning, and there is a contracting installation and service maintenance part of our business. We include our Automated Logic building management system in our HVAC business, and we have an energy services contracting business. Fire & Security includes commercial detection alarms, residential detector alarms, commercial and industrial fire suppression systems, gas and flame detectors, intrusion access video, and our fire and security field business. Our Kidde brand also celebrates its 100th anniversary this year. Refrigeration is made up of two parts: transport, which reflects our Transicold business, trucks, trailers and containers; and commercial refrigeration, which is primarily focused on retail food stores.
Asia
EMEA
Americas Fire & Security
Refrigeration
HVAC Field Services
New Equipment
Serving customers in more than ~56,000
employees $16.9 billion
net sales 180 countries
(2016 @ afx) CCS 2016 Sales Mix
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UTC Climate, Controls & Security employs approximately ~56,000 people worldwide. The company operates 54 factories and 41 design centers, and serves customers in more than 180 countries. In 2016 net sales were $16.9 billion, with an adjusted operating profit of $3.1 billion. Approximately half of our business is HVAC, 30% Fire & Security, and 20% Refrigeration. The geographic composition of our business is a little over half in the Americas; about 30% in Europe, Middle East, and Africa; and the balance in Asia. Since 2012 we have increased investment in R&D while enabling expanding markets, resulting in a lot of new products. Strong market fundamentals, investments in our salesforce, and new products will drive the high organic growth we expect from the business.
1818
Charles and Jeremiah Chubb patented the first
detector lock
1881
Robert Edwards patented the first electric alarm bell
1902
Willis Carrier developed and later patented the first modern air-conditioning system
1917
Walter Kidde Company was founded and later produced the first integrated smoke detection and carbon dioxide
extinguishing system for use on ships
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Our legacy of innovation
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At UTC Climate, Controls & Security, we have a proud history of pioneering innovation. The legacies of our founders have transformed industries and shaped our great companies into what they are today. Examples include: Charles and Jeremiah Chubb patented the first detector lock in 1818; Robert Edwards’ patent of the first electric alarm bell in 1881; Willis Carrier’s development of the first modern air conditioning system in 1902; and The founding of the Walter Kidde Company in 1917, and later production of the first integrated smoke detection and carbon dioxide extinguishing system for use on ships. We continue to uphold this tradition and have a large portfolio of industry-leading solutions.
Our industry-leading brands
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Our industry-leading brands offer customers innovative products, dedicated services and efficient technologies; and include Carrier, Kidde, Edwards and Chubb. We also provide refrigeration solutions – from brands like Carrier Transicold – that preserve the freshness and quality of perishables for the transport, food retail and food service industries. These technologies help extend the world’s food supply, eliminate food waste and ensure public safety. And we also have solutions for the residential segment – namely heating, cooling, fire safety and security. United Technologies is our connecting foundation – helping us build awareness of our building solutions portfolio.
UTC Climate, Controls & Security offers customers an unmatched portfolio of high-technology products and services. This includes climate systems, fire systems, security systems, refrigeration systems, building automation
Automated Logic WebCTRL® building automation system
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Innovation is a key differentiator. This business consistently invests to deliver state-of-the-art products and to enhance the performance of existing lines. The company’s commitment to research and development can be seen in the 132 new products launched in 2016. In early 2017 Carrier introduced the new AquaForce® 30XV air-cooled screw chiller with Greenspeed® intelligence. AquaForce® 30XV chillers are designed for tomorrow and fit for today. By utilizing a tiered approach, the 30XV can be customized to fit almost any building need, anywhere. With value-adding features such as variable-speed rotary screw compressors, quiet AeroAcoustic™ fan system with VFDs, and microchannel condenser coil technology, this machine is made for versatility and robustness, all while achieving an efficiency that sets a new industry standard. Onity delivered its digital DirectKey mobile access solution in 2016, providing hotel guests a secure way to use their smartphone as a room key and access other controlled areas. Lenel's OnGuard system is an integrated security platform that works with third-party software and hardware to provide enhanced protection through advanced technologies and innovative products. This open architecture design also offers outstanding flexibility and localization support to accommodate future security needs.
Digital innovation
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Intelligent buildings Smart cold chain Connected home
Trace forward
Trace back
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We are investing in digital innovation at UTC Climate, Controls & Security, in three main areas: connected home, intelligent buildings, and the smart cold chain. Connected home is a central theme for us, incorporating our fire safety, security, HVAC, and energy efficiency products and solutions, while focusing on ease of use for our customers. In intelligent buildings we can leverage our suite of products and solutions across HVAC, elevators, security, video, access control, and fire detection and suppression to deliver value to building owners and operators. The smart cold chain is the ability to trace food from harvest to consumer in our refrigeration business, with the ability to track the food’s condition, temperature, and location. These three elements make up how we think about digital.
Performance Responsibility Quality
Customer Care Employee Opportunity Innovation 12
Our values
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Our core values are foundational to all that we do: Quality – is our foundation. Simply put, we’re committed to the highest quality in all that we do. Performance – Our customers have a choice and how we perform determines whether they choose us. So we aim high and target industry-leading performance in growth, productivity and profitability. And our shareholders expect and deserve exceptional performance and we strive to deliver. Responsibility - means having the highest ethical standards, promoting environmental sustainability and workplace safety, and supporting the communities in which we do business. And I’ll highlight some examples in just a moment. Innovation – Our legacy is tremendous. Our founders such as Willis Carrier, Walter Kidde, Jeremiah and Charles Chubb, invented new industries and we continue to build upon this heritage every single day. Customer Care – Listening to our customers and responding to their needs is what keeps us vital. We can never lose sight of that. We are committed to excellence in customer satisfaction, nothing less. Employee Opportunity – Employees are our greatest assets. So we are committed to employee development, we listen to our employees, we share ideas openly….and above all we treat each other with respect and value diversity in individuals and cultures.
Replacement / Modernization Life safety Urbanization
Efficiency and Environment Regulatory changes Security
The global trends of population growth and urbanization translate to strong growth fundamentals for UTC Climate, Controls & Security. Urbanization demands more buildings, which in turn need to be comfortable, efficient, safe and secure.
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Global megatrends drive growth
The middle class is expected to double over the same period
to almost 60 percent of the global population
The urban population is projected to grow by
1 billion people by 2030
Source: United Nations
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We operate at the intersection of powerful megatrends that are transforming the global economy: urbanization and the rapidly growing middle class. The scale and speed of urbanization around the world is unprecedented. As more people move into cities, urbanization brings opportunities for our brands to support the development of smarter green building projects. As urban infrastructure ages in today’s cities, our leading building technologies present building owners and facility managers with innovative and efficient replacement and modernization opportunities to upgrade their buildings. The need for reliable life-safety and fire solutions to protect lives and property in buildings and homes around the world continue to be a key growth driver for UTC Climate, Controls & Security. As the global construction market grows, so will the need for scalable commercial and residential security systems that can accommodate changing needs. Buildings are responsible for approximately 40 percent of global energy consumption. This means there is significant potential for energy saving and emission reduction by improving building energy efficiency. Whether in homes, offices, schools or infrastructure, changes in building codes, safety regulations and government policies make our buildings safer, more secure and energy-efficient. �
Achieving Competitive Excellence (ACE) – United Technologies’ proprietary operating system to ensure world-class quality in our products and processes.
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Quality is our common denominator
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UTC fosters a culture of continuous improvement. Facilities worldwide use the Achieving Competitive Excellence (ACE) operating system to achieve the highest levels of performance in everything we do, from developing new products to finding better ways to serve our customers. ACE focuses on the drivers of competitive excellence — our people and our work processes. Results focus on perfect quality, on-time delivery, highly engaged employees working in a safe environment, and best-in-class financial returns. UTC Climate, Controls & Security has achieved ACE Gold certification at several of its manufacturing, engineering and business process facilities. Some recent ACE Gold certifications include: GST Qinhuangdao in China in 2015, followed by Carrier’s Collierville, Tenn., manufacturing facility in 2016, and several Carrier residential and commercial plants located in Monterrey, Mexico, in 2017.
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Building solutions is our business
CHILLER PLANT ENERGY OPTIMIZATION CHILLER PLANT
HEALTH MANAGEMENT t
BUILDING ENERGY MANAGEMENT SERVICE
LOW ENERGY USE INTENSITY
BUILDING DESIGN
MOBILE, ELECTRONIC ACCESS CONTROL
OPTIMIZED THERMAL ENERGY
UTILIZATION
United Technologies is known for its broad portfolio of industry-leading products, but we do much more. Our AdvanTEC team of building solutions experts design, develop and implement customized building solutions to solve our customers most complex challenges. Our enterprise account team serves key verticals, providing industry expertise and an exceptional account management experience. It’s time to get to know UTC and how we can help your business.
ELEVATOR & ESCALATOR DISPATCHING AND
CONTROL
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UTC has a broad portfolio of products, and we are leveraging our capabilities to solve your building challenges, one solution at a time. UTC serves major enterprise customers with a broad portfolio of building products. Our account teams are focused on key verticals, providing industry expertise and seamless account management. Our AdvanTEC experts work with customers to design, develop and deliver innovative building solutions to make buildings more efficient, improve user experiences and enhance occupant safety and security. Here’s just a sample of how we’ve worked with customers to develop innovative solutions: Video Based Crowd Detection & Elevator Dispatching – A solution that uses video camera and analytics to detect crowds in elevator lobbies so it can dispatch elevators efficiently. This helps reduce wait times and improve traffic management. Energy Management Service – A service offering used to achieve year-over-year energy reduction. Chiller Plant Health Management diagnostic analysis program that overlays an existing chiller plant to improve performance and achieve energy savings. Smart Building Mobile Application – A smartphone application that uses a secure digital credential to access buildings, manage comfort controls and call elevators. Low EUI Building Design - A design capability that AdvanTEC can provide customers, which involves building energy and equipment modeling, simulation and more, to achieve a building design that has a low energy use intensity value (kBtu/ft2). Chiller Plant Energy Optimization – A plant system manager controls solution (PlantCTRL or ChillerVu) that optimizes chiller, pumps, and tower operation to minimize kW/ton. Optimized Thermal Energy Utilization –An exceptionally efficient, integrated district heating and cooling solution.
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Putting innovation into practice
The UTC Center for Intelligent Buildings will be a first-of-its-kind, intelligent and sustainable innovation and technology center to showcase United Technologies products and integrated systems. The building will feature solutions and interactive displays from United Technologies brands. The UTC Center for Intelligent Buildings is targeted to be a U.S. Green Building Council LEED® building.
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In 2016 we broke ground on the UTC Center for Intelligent Buildings, a state-of-the-art innovation and technology center and building showcase in the heart of the high-technology center of Palm Beach Gardens, Fla. The UTC Center for Intelligent Buildings will be a first-of-its-kind, intelligent and sustainable innovation and technology center to showcase United Technologies products and integrated systems. The building will feature solutions and interactive displays from United Technologies brands such as Carrier, Otis, Chubb, Kidde, Edwards, Automated Logic and Lenel. It is targeted to be a U.S. Green Building Council LEED® building, and will serve as the global corporate headquarters for UTC Climate, Controls & Security and also include members of the Otis Americas regional headquarters team. UTC Climate, Controls & Security remains a leader in the green building movement, and this dovetails with our commitment to sustainability.
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At UTC we define sustainability as doing good for the planet while we do good for our customers, employees, communities and shareowners.
UTC 2020 sustainability goals
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Our company has been a leading voice in sustainability for nearly three decades. Every five years we set aggressive new sustainability goals for our environment, health and safety performance. We then track and report our progress on a quarterly basis. We continue to make progress toward our health, safety and compliance goals. Sustainability goals have had a significant impact on UTC over the years. In the last 20 years alone, UTC has cut its water usage by more than half, and greenhouse gas emissions by more than a third in absolute terms–even as the company's sales tripled. This latest program targets a 25 percent reduction in water usage and 15 percent reduction in greenhouse gas (GHG) emissions from current levels over the next five years. It also extends sustainability incentives to UTC's supply chain and places the company on track for an 80 percent reduction in GHG emissions by 2050, in line with United Nations targets. We also focus on the well-being of our employees by investing in the tools, processes and training necessary for them to do their jobs safely, in a healthy work environment.
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Through 2016, sustainability accomplishments include:
18% reduction in hazardous
waste generation
6% reduction in
greenhouse gas emissions
17% reduction in water
consumption
Baseline: 2015 data adjusted for acquisitions and divestitures
94% of total waste is recycled
14% reduction in
ergonomic risk
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United Technologies was among the early leaders to launch factory energy reduction goals in 1988, and expanded to broader global environment, health and safety metrics in 1997. Today, our sustainability goals not only address our factory operations, but also extend to product designs and materials, and critical suppliers. Through 2016, UTC Climate, Controls & Security accomplishments include: 6% reduction in greenhouse gas emissions 17% reduction in water consumption 94% of total waste is recycled 18% reduction in hazardous waste generation 14% reduction in ergonomic risk Baseline: 2015 data adjusted for acquisitions and divestitures
Our sustainable solutions
Interlogix's UltraSync™
SmartHome system uses pre-set schedules, geo location and remote system management to help users manage energy consumption.
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1. Among electric-driven, water-cooled chillers as measured by Integrated Part Load Value conditions based on ASHRAE 90.1 2016 minimum requirement.. 2. Industry standard is ASHRAE 90.1 2016. 3. The Infinity Hybrid Heat system with Greenspeed intelligence is the most efficient ducted, air-source dual-fuel system available according to Wrightsoft® Comfort Builder™ estimated
average annual combined heating and cooling operating costs as of 1-21-2013.
Marioff's HI-FOG® gas-driven pump unit uses up to 90% less water than traditional sprinkler systems.
Kidde Fire Systems uses non-ozone depleting suppression agents. One in particular, 3M™ Novec™ 1230 fire suppression fluid, has a global warming potential of one.
The CO2OLtec® Integral solution uses the natural refrigerant CO2 and fully integrates refrigeration, heating and cooling systems, resulting in energy savings.
Eco-Screen™ showcases a building’s sustainability and efficiency measures using a dynamic interactive kiosk.
NaturaLINE® units are the world’s first natural refrigerant technology for container refrigeration, incorporating CO2 in place of conventional synthetic refrigerants to deliver sustainability and efficiency.
The Carrier® AquaEdge® 23XRV is the world’s leading efficiency screw chiller, 42% better than the industry standard.1
Since 1984, NORESCO has guaranteed more than $3 billion in energy and operating cost savings at more than 7,000 facilities.
The AquaEdge® 19DV centrifugal chiller utilizes a low GWP refrigerant (GWP of 1.34) and provides efficiency that is 40% better than the current industry standard2.
The Infinity® Hybrid Heat system with Greenspeed® intelligence offers among the best in energy efficiency3 and ultra-quiet performance, making it an environmentally sustainable solution for residential heating and cooling.
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We offer a wide variety of sustainable solutions to our customers, and invest research and development resources to advance energy efficiency, ozone protection and low global warming technologies in our products. NaturaLINE® units are the world’s first natural refrigerant technology for container refrigeration, incorporating CO2 in place of conventional synthetic refrigerants to deliver sustainability and efficiency. In 2016, the company broke ground in transport refrigeration when U.K. food retailer Sainsbury’s became the first customer to take delivery of Carrier Transicold’s prototype natural refrigerant trailer unit. The new-generation system uses low global warming potential carbon dioxide refrigerant, a safe and non-ozone depleting gas that sets the standard for refrigerants and supports advances toward a smart, sustainable cold chain. Marioff's HI-FOG® gas-driven pump unit uses up to 90% less water than traditional sprinkler systems. We also lead by example through the development of energy-efficient products. Innovations such as Carrier’s CO2OLtec™ Integral solution, which uses the natural refrigerant CO2 and fully integrates refrigeration, heating and cooling systems, are leading the way in advancing efficiency and sustainability. The Infinity® Hybrid Heat system with Greenspeed® intelligence offers the best in energy efficiency3 and ultra-quiet performance, making it an environmentally sustainable solution for residential heating and cooling.
Supporting communities where we live and work
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The company’s core value of responsibility extends beyond our walls and into the communities where we live and work. In 2016, we donated more than $4 million in cash and equipment to non-profit and charitable organizations. Since 1994, we have sponsored more than 145 Habitat for Humanity homes worldwide, including the United States, South Africa and the Philippines. This year, we are co-sponsoring our first Habitat for Humanity of Palm Beach County home. Operation Save-a-Life is a community-based public education program to raise awareness of fire and carbon monoxide dangers. Through this program, Kidde has donated more than 1.3 million smoke and carbon monoxide alarms to communities since 2002. In early 2017, we launched our Operation Save-A-Life campaign in Palm Beach County. Green Shoots is a community-based program that provides primary school children an introduction to the importance of sustainably-responsible behavior, specifically in the areas of energy efficiency, food waste and fire safety. Launched in 2011 in Asia, the Green Shoots program brings together United Technologies employee volunteers to support primary education; and the program is scheduled to expand beyond Asia. Feeding America is the nation’s largest domestic hunger-relief organization, with a network of 200 food banks across the country. In 2016, UTC Climate, Controls & Security and Carrier Rentals teamed up to help out Feeding South Florida with the pro bono installation for a 20-ton temporary cooling system at the grand opening of a new distribution center. Feeding South Florida is a hunger relief organization that serves more than 900,000 food insecure individuals in Palm Beach and other nearby counties. UTC is a founding sponsor of the Center for Green Schools at the U.S. Green Building Council. The Center is working to transform schools around the world to make them better for the environment, less expensive to operate and healthier places to learn and work. In 2016, UTC was actively involved in the Center’s Green Apple Day of Service with employees participating in school service projects worldwide, including China, India and the United States. Last year, UTC Climate, Controls & Security partnered with the Boys & Girls Club of Palm Beach County on Green Apple Day of Service projects.
Industry Events Strategic Marketing Customer Training
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Connecting with our customers
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Through industry events, customer trainings, marketing and external communications, we connect with our customers to bring them the latest information about our products, the building industry and sustainable building solutions. The company’s Distinguished Sustainability Lecture Series and Leadership in Energy and Environmental Design (LEED®) education workshops are key examples of ways we engage with our customers. Launched in 2011, the Distinguished Sustainability Lecture Series is a collaborative program with international universities and communities. The series is designed to convene sustainability thought leaders and international building industry experts to transform the built environment. We were the first company to license the USGBC’s LEED curriculum to train our employees and customers in sustainable building solutions and are proud to have been named an Education Partner. We work closely with the USGBC to deliver best-in-class education that is driving the transformation to healthier, more sustainable places to live, work and play. Our global educational initiative has trained thousands of industry professionals around the world in regions such as Asia, Europe, the Middle East and North and South America.
THIS IS UTC CLIMATE, CONTROLS & SECURITY
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While essential to our future, innovation is a hallmark of our past as well. Our founding entrepreneurs not only built significant and lasting businesses, but defined and even invented industries that changed our world forever. This is the “Foundation of Genius” upon which UTC Climate, Controls & Security is built. In the spirit of these pioneering founders, we continue to innovate every day. With a focus on constant improvement, we never stop developing new ideas and solutions to solve the challenges of tomorrow.
