this document has been produced with the financial assistance of the european community. the views...

This document has been produced with the

financial assistance of the European

Community. The views expressed herein are

those of BUSINESSEUROPE and can therefore

in no way be taken to reflect the official opinion

of the European Commission.

HELLENIC DEVELOPMENT COMPANY


the institution of the

“INTERMEDIARY MANAGEMENT

COMPANY” (IMC)

Speaker: Dr. Emilios N. Samaras

D.G./ELANET

Bulgaria, March 2008


a pilot approach to IMC

IMC official foundation

general characteristics

additional characteristics of a PS/IMC

IMC obligations

IMC in the 4th CSF

GENERAL OUTLINE

intermediary management companies (IMCs)

ELANET, an IMC case study

The institution of IMC was initially founded in 1990, on a pilot basis (as a secretariat), in agreement with the commission and the government. It operated at SEV premises and managed the following two projects:

MOP for the private sector (IT)

STAR program (communications)

INTERMEDIARY MNGT COMPANIESA PILOT APPROACH TO THE IDEA


After a two-year successful operation of the pilot IMC at SEV, the state decided to officially establish the institution of IMCs and covered their operation with two presidential decrees (P.Ds). According to those two P.Ds, IMCs have to be: either public sector IMC companies, mainly intended for the management of public sector projects, or civil non-profit private sector IMC companies, mainly intended for the management of private sector projects

INTERMEDIARY MNGT COMPANIES OFFICIAL FOUNDATION


support and accelerate implementation of EC programs

facilitate the efficient absorption of the allocated community funds

contribute in the development of infrastructure in the private sector

INTERMEDIARY MNGT COMPANIESGENERAL CHARACTERISTICS

– An IMC should develop management skills and the proper organization necessary to:


is mainly founded by institutions (e.g. chambers, unions, federations etc.) is specialized in private sector EC program management undertakes program management following public tenders assessment exhibits high level of flexibility and adaptability to program demands

INTERMEDIARY MNGT COMPANIES P.S./IMC’s ADDITIONAL CHARACTERISTICS #1

– A private sector IMC:


signs strict and demanding contracts with Assigning Authorities (A.A.), while depositing a “good performance” guarantee provides thorough technical and financial advice resulting in high level fund absorption is paid IAW its statement of operation expenditures (<4%*budget), after an A.A. audit following company dissolution, any profits made come under public authority

INTERMEDIARY MNGT COMPANIES P.S./IMC’s ADDITIONAL CHARACTERISTICS #2


undertake and conduct management of a program on behalf of A.A. on a “turn-key” basis

be fully responsible towards A.A for the appropriate and exact application of the relevant EC directives during the execution of a program

INTERMEDIARY MNGT COMPANIES OBLIGATIONS #1

– An IMC should generally be in a position to:


be obliged to closely cooperate with the EC and local authorities and accept any inspection/audit by them, regarding the managed program provide continuous support and expert consulting to the final beneficiaries, at any stage of project implementation

INTERMEDIARY MNGT COMPANIES OBLIGATIONS #2


During the 1st, 2nd and 3rd CSFs, IMCs in Greece: responded to demands/proved to be very efficient developed special skills, and gained significant experience in the management of EC programs

– Thus, the Greek state seems to incline to continue taking advantage of the IMC services during the 4th CSF as well, but at an upgraded level.

INTERMEDIARY MNGT COMPANIES WHAT ABOUT THE 4TH CSF? #1


In fact, special emphasis will be given to: EC program information dissemination simplification of procedures in general, to become user-friendly and avoid bureaucracy transparency maximization in proposal approval, rejection and project auditing procedures avoidance of payment delays to final beneficiaries operation as “one-stop-shop” companies acquire software excellence and commonality effective operation of the overall system

INTERMEDIARY MNGT COMPANIES WHAT ABOUT THE 4TH CSF? #2



a pilot approach to IMC

IMC official foundation

general characteristics

additional characteristics of a PS/IMC

IMC obligations

IMC in the 4th CSF

IMCs: OVERVIEW

intermediary management companies (IMC’s)

ELANET is the oldest and largest PS/IMC

in Greece, therefore we will try to present

this company as a case study

INTERMEDIARY MNGT COMPANIES


ELANETCOMPANY PROFILE

(a case study)


the company

quality assurance

project management

accomplishments

ELANET in the area of program management

concluding remarks

OUTLINE


foundation

legal status

mission

organization chart

human resources

THE COMPANY


ELANET was founded in June 1992 by:

SEV, hellenic federation of enterprises

POX, panhellenic hotel federation

EET, union of the banks of Greece

THE COMPANYFOUNDATION


ELANET is a civil, non-profit company

THE COMPANYLEGAL STATUS


support to private sector (SEV-POX-EET) to

enhance PS Companies’ participation in Greek and

EC development programs

provision of program management as an IMC

THE COMPANYMISSION


THE COMPANY: ORGANIZATION CHART

(cont.)


BOARD OF DIRECTORS

LEGAL ADVISOR

DIRECTORGENERAL

INTERNAL OPERATIONAL AUDIT

QUALITY MNGT SYSTEM

PLANNING DIRECTORATE

PROGRAM MANAGEMENT DIRECTORATE

ADMINISTRATION DIRECTORATE

LOGISTICS

E.D.P.(I.T.)

PERSONNEL

FINANCE & ACCOUNTING

SECRETARIAT

SAFETY ENGINEER

OPERATIONAL FRAMEWORK PROGRAMME

“COMPETITIVENESS"

SOFTWARE DEVELOPMENT

TOURISM SECTOR

‘GET CERTIFIED’ SECTOR

ENERGY SECTOR

BUSINESS TRAINING SECTOR

INDUSTRY SECTOR

REGIONAL OPERATIONAL

PROGRAMS

LEGAL SERVICES AND

CONTRACTS

efficiency

mutual respect – cooperation – teamwork

conscious discipline

THE COMPANYINTERNAL OPERATIONAL AUDIT

– This department was created in order to

improve the level and reliability of the services

rendered, by enhancement of its executives’


coordination of support provided by SEV-POX-EET

to the private sector companies, in order to

enhance their participation in CSF programs

recommendations to National and EC authorities

regarding private sector fund allocation and

development of new programs

THE COMPANYPLANNING DIRECTORATE #1

(cont.)


ELANET proposal preparation for submission /

participation to public tenders, for selection of

intermediary management company (IMC)

study and suggestions on long-term policies

for ELANET

ELANET presentations, public relations etc.

Its operation is covered by ELANET’s quality

management system

THE COMPANYPLANNING DIRECTORATE #2


provision of guidelines to investors regarding

proposal preparation and submission

received proposals statistical manipulation

pre – evaluation and evaluation support

quick reaction for the reliable implementation of

any National or EC program assigned

its operation is covered by ELANET quality

management system

THE COMPANYPROGRAM MNGT DIRECTORATE


administrative services

financial services

purchasing services

application of ELANET quality management

system

THE COMPANYADMINISTRATION DIRECTORATE


ELANET employs 95 people in total; 57 executives

hold a higher education degree out of which, 6

hold a Ph.D. and 24 an M.Sc. These are:

33 engineers

22 economists

2 lawyers

The remaining 38 employees belong to the support

personnel.

THE COMPANYHUMAN RESOURCES


ELANET was certified:

initially with “ISO 9002” in project

management in 1996, and

with “ISO 9001:2000” in quality management

and is already aiming towards total quality

QUALITY ASSURANCE #1

(cont.)


• ELANET is developing quantitative and qualitative

criteria to be met within a standard management

framework for EC programs, and the results are

continuously monitored in a typical “feedback” loop

• the company aims to

ensure “cost – effective” use of allocated funds

provide high quality services both, to AA and to the

private sector as well, and

maximize, both, AA’s and PS companies’ benefit



program / measure detailed planning

call for proposals

proposal evaluation

completion and signing of contracts

project auditing and payments

final acceptance of projects / programs

large scale computerization

PROJECT MANAGEMENT


implementation studies for programs / measures

specialization

production of standardized / “user – friendly”

proposal forms to be used by final beneficiaries

preparation of optimized and realistic program

timetable

recommendations to appropriate authorities

PROJECT MNGTDETAILED PROGRAM PLANNING


conduct calls for proposals

detailed design of proposal reception phase

statistical manipulation of submitted proposals

provision of relevant information to the authorities

preparation of a template contract – standardized

tech. annex – submission to authorities (endorse)

PROJECT MNGTCALL FOR PROPOSALS


pre – evaluation of proposals

organize evaluation procedures – tables – graphs

preparation of evaluation manual for evaluators

and develop customized evaluation software

participation in the evaluation committee with one

expert

PROJECT MNGTPROPOSAL EVALUATION


send template contract & technical annex to

selected companies with detailed instructions

organize informational conference on tech. annex

“how to fill-in”, for contract review & announce the

date-time per company for contract negotiation

contract negotiation (mainly on tech. annex)

contract preparation, finalization and signing

PROJECT MNGTCOΜPLETION AND SIGNING OF CONTRACTS


per project periodical tech. & economical

auditing IAW implementation schedule

(timetable)

expert support to problematic projects

public financing percentage payment

extensive periodical program reports to A.A.

PROJECT MNGTPROJECT AUDITING AND PAYMENTS


provisional project acceptance

final project acceptance

conclusion of the specific EC program

final implementation report to A.A.

program acceptance by A.A.

PROJECT MNGTFINAL ACCEPTANCE OF PROJECTS / PROGRAMS


hardware suited to current program requirements

custom made software designed by ELANET, covers demands throughout management phases

modularity is ensured through a software kernel which has been built and is customized according to program/action or A.A. demands

during 3rd CSF software met demands of 51 different actions

a feedback loop continuously monitors and optimizes the system

PROJECT MNGTCOMPUTERIZATION


broad experience in project

management

large number of projects with

thematic, budget etc., & variability

of projects

ACCOMPLISHMENTS


– ELANET has mainly dealt with P.S. programs, but

has also managed programs on behalf of the:

ministry of finance

ministry of development

ministry of transport and communications

general secretariat for research and

technology

ACCOMPLISHMENTSEXPERIENCE IN PROJECT MNGT #1

(cont.)


– Projects managed by ELANET cover a wide range

regarding:

assets, complexity and number of participating

companies per project

extensive geographical scatter of both, final

beneficiaries and projects

project budget range (10.000€ – 40.000.000€)



– private & wider public sector final beneficiaries:

private companies (press, TV, industry, shipping

agencies, credit cooperatives and banks, hotels,

small/medium enterprises, venture capital

companies)

wider public sector institutions (research centers,

university labs, hospitals, national agencies,

chambers, museums etc.)



ACCOMPLISHMENTSPROJECTS AND BUDGET #1

(cont.)


1st CSF/ PROGRAMSNo OF

PROJECTSTOTAL BUDGET

(mil. €)

MEDITERRANEAN OPERATIONAL PROGRAM (IT) 32 10

STAR 17 12

TELEMATICS 149 43

OPERATIONAL PROGRAM FOR R & D 28 20


(cont.)


2nd CSF/ PROGRAMSNo OF


(mil. €)

OPERATIONAL PROGRAM OF ENERGY 231 351

OPERATIONAL PROGRAM "TELECOMMUNICATIONS" 25 11

E - COMMERCE CENTRES 13 4

VENTURE CAPITAL COs 3 21

CREDIT COOPERATIVES & COOPERATIVE BANKS 23 4



3rd CSF/ PROGRAMSNo OF


(mil. €)

ENERGY 175 181

SMALL-MEDIUM ENTEPRISES (SMEs) /

INDUSTRY 2.369 477

TOURISM 1.655 84

"GET CERTIFIED" 1.593 31

EDUCATION & TRAINING 261 19

TOTAL 6.053 792

advantages

goal achievement

ELANET: EXPERT IN PROJECT MANAGEMENT


excellent project management skills

large scale standardization and extended

computerization of procedures

application of quality standard “ISO 9001:2000”

in EC project management

adaptability to any program due to the

company’s modular structure

ELANET: EXPERT IN PROJECT MNGTADVANTAGES #1


wide range of projects (with respect to size, subject,

complexity, geographical spread, etc.)

broad and varied experience in project management

continuing enhancement of executives professional

level due to internal processes and knowledge

transfusion / diffusion

ELANET: EXPERT IN PROJECT MNGTADVANTAGES #2


national and community aims

excellent /effective cooperation with authorities

modularity, adaptability and immediate response

in undertaking a project at any stage for further

management

ELANET: EXPERT IN PROJECT MNGTGOAL ACHIEVEMENT#1


reliable management of any program/project

optimal use of allocated EC funds

timely project completion, according to contractual

obligations

minimization of project completion failure

probability due to continuous monitoring and timely

intervention/support

ELANET: EXPERT IN PROJECT MNGTGOAL ACHIEVEMENT #2


ELANET: exhibits significant experience and ability in

program and project management (ISO 9001:2000)

utilizes “cost – effective” solutions/approaches

in national / EC program management

CONCLUDING REMARKS #1


gained the reputation of a reliable and

trustworthy IMC for both, AA and final

beneficiaries

has played a significant role in the formulation of

national / community program management

culture

CONCLUDING REMARKS #2


the company

quality assurance

project management

accomplishments

ELANET in the area of program management

concluding remarks

ELANET: OVERVIEW


This document has been produced with the

financial assistance of the European

Community. The views expressed herein are

those of BUSINESSEUROPE and can therefore

in no way be taken to reflect the official opinion

of the European Commission.


this document has been produced with the financial assistance of the european community. the views...

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