third screen/fifth dimension
DESCRIPTION
The state of mobile technology, marketing, and the future of the consumer retail experience.TRANSCRIPT
Wieden + Kennedy
THIRD SCREENFIFTH DIMENSION
3/5
where the iphone came from
before june 29, 2007 after june 29, 2007
june 29, 2007
evolution
Text
The future is already here.
It's just not very evenly distributed.
—William Gibson
“
”
the first law of technology
With every change in technology that affects consumer behavior, we always overestimate the impact in the short term, but then underestimate the full impact over the long term.
signal vs noise
thresherVol. 1, Summer 2009
™
1. Freedom to ask questions2. Freedom from eye-rolling3. Freedom from bullshit4. Freedom to not know the answer
five freedoms
5. Freedom from being distracted by someone on their smartphone
cool, let’s go.
loading .....
adoption
| a lot of people have cell phones
95 million pay for access to the internet specifically
adoption
254 million mobile subscribers
144 million have a data plan(sms, mms, internet)
right now in the US there are...
&
adoption
Monthly Time Spent (Hours:Minutes) 1Q 2009
K2-11 T12-17 A18-24 A25-34 A35-44 A45-54 A55-64 A65+
TV 108:45 104:24 116:47 144:09 151:52 175:42 195:01 210:52
DVR 5:50 5:06 5:47 12:12 11:19 9:40 9:14 4:28
Internet 5:21 11:32 14:19 31:37 42:35 39:27 35:49 28:34
Internet Video 1:45 2:50 5:07 4:32 3:29 2:45 1:44 1:22
Mobile Video n/a 6:30 2:53 3:37 3:15 3:15 2:10 n/aSource: The Nielsen Company
Nielsen A2/M2 Three Screen Report
6 HOURS AND 30 MINUTES
source:Nielsen Mobile - Critical Mass - The Worldwie State of the Mobile WebNielsen - A2/M2 Three Screen Report 4th Quarter 2008CDC - Wireless Substitution: Early Release of Estimates From the National Health Interview Survey
adoption
teens (13-17) spend over
6 hours a monthwatching video on a mobile phone
there are 64 million subscribers in the US that actively use mobile internet services
1 in 5 American householdshave only wireless phones
adoption
putting it in perspective
mobile internetinternet
1996
34 million users
1997
68 million users
2007
24 million users
2008
64 million users
} }100% YOY 266% YOY
adoption
Daily Users ofMobile News & Info
(excludes email, social media)
22MM+comScore: 1/09
Top 100US NewspapersDaily Circulation
27MMAudit Bureau of Circulations
traditional mobile
adoption
so that’s today.
but what about tomorrow?
adoption
umtshsdpa
evdowimax
lte
universal mobile telecommunications systemhigh-speed downlink packet accessevolution-data optimized802.16long term evolution
how to read alphabet soup
{{
{
3g
3.5g4g
adoption
gsm cdma
cdma2000edge
umts/hsdpa evdo
lte
802.11b
802.11g
802.11n
wimax
adoption
so what?
by 2012, the big four will offer mobile broadband with speeds up to 30x faster than today’s dsl and cable
adoption
trending topics:
mobile appsimage recognition
socialrfid
adoption
more and more people are spending more and more time with their phone.
the “third screen” is constantly borrowing time from TV and the web.
we need to think about mobile differently
next: enter the 5th dimension
rfid
| radio frequency identification
rfid
and it’s already used in credit cards, transit passes, and key-fobs
rfid allows you to tag any object with an electronic signature
what would an rfid world look like?
rfid
like this:
rfid
Gamers can be given a unique RFID tag, in the form of a card, token, or even integrated into a branded iPhone case.
This tag can be registered online and linked to a users Facebook account or other online profile, and trigger displays at retail.
rfid
video:
start tagging our packaging give users tracking tokens in-store and ooh rfid readers
we could...
rfid
21 3
next: i know where you live. really, i do.
social
| welcome to the social (thanks microsoft)
social
32 million mobile subscribers accessed social networking sites or blogs in May 2009.
Mobile: 24.0 minutes per day, 3.3 visits
18.6% of smartphone users on social networking sites daily basis, 40.3% on monthly basis.
PC: 27.5 minutes per day, 2.3 visits
social
13.4MM watched video on their phone in Q1 2009
52% from Q1 2008
40.9MM captured their own clips 26.4MM sent a video directly to a phone 16.3MM uploaded a video to the web }May 2009
social
1) location based status updates2) liberation in 140 characters of text
what is twitter? and why do we care?
two years ago, the idea of sending a text message to everyone was ridiculous
why would anyone want to do that?
social
today, messaging is public, multicast, and geo-tagged
social
social
place analytics
social
video:
leverage the social grid at events in the real world
use geo-location to create social games
direct message individual users with unique offers
we could...
social
1 2 3
next: advertising? there’s an app for that.
mobile apps
| the mobile revolution
40”20”13”9”3.5”
hdtvdesktoplaptopnetbookhtc g1
1920x10801680x10501280x8001024x600320x480
screen real estate is decreasing
mobile apps
mobile apps
apple has sold over 37MM mobiles that run on the iphone platform
over 1.5 billion applications have been downloaded for iphone
(more ipod touches have been sold than iphones)
an era of branded applications
174,000+ reviews75,000+ reviews
mobile apps
but there exists another opportunity...
advertising within applications
mobile apps
video:
mobile apps
we can now push relevant, location-basedinformation out to mobile devices
mobile apps
video:
mobile apps
the new call to action:
Go to the Gamestop across the street and pick up a copy of the game. Here are the directions. They have it in stock, and it’s $5 cheaper than Best Buy this week.
mobile apps
geo-target ads across a wide range of applications
create our own branded applications and utilities
reach beyond simply the mobile phone
we can...
21 3
mobile apps
next: how i learned to stop worrying and love the machines
image recognition
| a phone that sees everything
image recognition
qr codes may contain:
texturls
phone numberscontact cardslocation informationcalendar events
qr codes can represent 4,000+ characters of text in a single image
image recognition
video:
image recognition
Unfortunately, QR codes may never take off here in the US. The carriers and handset manufacturers have yet to decide on a standard.
But they may not need to...
image recognition
with the power of cloud computing, cell phones can nowrecognize images in near real-time
image recognition
video:
image recognition
augmented reality
brightkite + layar
image recognition
what if...
what if your phone responded to the envrioment?what if every box was tagged with a barcode?what if qr codes appeared within a digital experience?
what could we do?
image recognition
overlay brand/product information onto the world
tie physical retail goods and ooh to the virtual world
provide consumers with added utility
2 3
we can...
next: the material conditional
1
implications
| what does is it mean for consumers and you?
The machines will soon take over.
We must learn to love our robot masters.
implications
i ♥ humans!
consumers will have new ways to interact with marketing when
branding extends to multiple senses
implications
Consumers will delay product research considerations and investigate products closer to the point of sale.
Retail and OOH communications strategies will shift significantly as they become personalized, interactive experiences.
implications
New social interactions create new rules of etiquette for consumers and brands.
implications
Contextual insights are critical for effective marketing.
implications
People will perceive the world not just in terms of place (3D) and time (4D), but to fifth dimension as well — the cloud of pervasive data surrounding us.
Innovative marketers future weave all five of these dimensions into compelling brand experiences.
thank you