Markus Svärd

Customer Success

Consultant

8 years in HR Consulting & HR Outsourcing

All about Customer Success

Helping organizations get the most out of

LinkedIn

Agenda

Candidates Clients Consultants

3

Candidate market is constantly changing

Informed

Mobile

Change in EVP

4

Candidate perspective is changing

5

Leverage LinkedIn Intelligence

Candidate Client

Company A Company B

Client

6

Leverage LinkedIn IntelligenceProactively utilize LinkedIn Recruiter

Talent Pooling

Proactive market understanding

Support in Business Development

Job Type 1Job Type 2Job Type 3Job Type 4Job Type 5Job Type 6Job Type 7Job Type 8

7

Employee experience inside Client X

More than 10 years

6 to 10 years

3 to 5 years

1 to 2 years

Less than 1 year

8

Total years of experience

More than 10 years

6 to 10 years

3 to 5 years

1 to 2 years

Less than 1 year

Years in PositionYears in Company

9

Employees’ internal advancement

Less than 1year

1 to 2 years 3 to 5 years 6 to 10 yearsMore than 10years

- Are they in the company for more than one position?

10

Client XYZ– Talent Flows

Primarily hired from: Previous employees are now at:

Uvet American Express Uvet American Express

American Express CISALPINA TOURS SPA

CISALPINA TOURS SPA BCD Travel

Alitalia Compagnia Aerea Italiana Ventana Group

SpA American Express

HRG NTV - Nuovo Trasporto Viaggiatori

Pfizer CHEP

BCD Travel Arval - BNP Paribas Group

Europcar Engineering Ingegneria Informatica

CTS Viaggi Srl SPA

11

Invest in Learning

Users spending on average

1,5h in Learning Center are

seeing an 7x increase in

impacted hires from LinkedIn

1x

7x

0

25

50

75

100

Average User Trained User

3x

5x

12

Stand out from the crowd

Showcase your expertise

Learn to master LinkedIn

Ensure high return on investment

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Time

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